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SANParks Highlands Mountain Retreat

Self Catering

Review Summary

4.3 out of 5from 29 reviews for SANParks Highlands Mountain Retreat
Cleanliness
4.1/5
Service
3.8/5
Location
5.0/5
Safety
4.7/5
Value for money
4.1/5
Andre J - Mar 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Andre J
With spouse/partner

Baie lekker ligging, maar Sanparke verwaarloos die bate!

Uitstekende ligging. Jammer oor die verwaarlosing van die fasiliteite. Betaal ten duurste, plus bewaringsfooi, en die paaie word nie onderhou nie, die huisie se krane is stukkend, geen water in die wasbak in die badkamer en TV wat nie werk nie. Baie jammer oor die reputasie.

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Very nice location, but Sanparke neglects the asset!

Excellent location. Sorry about the neglect of the facilities. Paying dear, plus conservation fee, and the roads are not maintained, the cottage's taps are broken, no water in the bathroom sink and TV that doesn't work. Very sorry about the reputation.

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Frank H - Jan 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Frank H
Individual traveler

Just fix the little things like loose taps and shower head pointing at the wall.

It must be insanely difficult to manage such a remote place, and I want to say well done. Power is an issue, and I think solar should be considered because a generator is not only noisy, but was not working properly either.

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Kobus S - Sep 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Kobus S
With spouse/partner

Breathtaking views. Saw a lot of game. Cabin comfortable with a nice fireplace and free wood.

Really enjoyed the mountain views and did the two self-driving loops twice.

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Thys L - Sep 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Thys L
With spouse/partner

Netjies en skoon.

Wasbak se kraan in kombuis in eenheid 5 was los. Die houtdekke en die vloere se grout binne-in die eenheid kort aandag.

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Neat and clean.

Sink faucet in kitchen in unit 5 was loose. The wooden decks and the floors' grout inside the unit need attention.

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Esther-marie B - May 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Esther-marie B
With spouse/partner

Ongelooflike bestemming en uitsig!

Die uitsig is pragtig. Hutte wel redelik koud omdat hul nie mooi geseël is nie.

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Amazing destination and view!

The view is beautiful. Huts are quite cold because they are not properly sealed.

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Johann G - Nov 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Johann G
With spouse/partner

Sal weer besoek. Dit was my tweede besoek.

Baie lekker verblyf en asemrowende uitsig.

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Will visit again. This was my second visit.

Very nice stay and breathtaking view.

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Cherese L - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cherese L
With spouse/partner

Amazing.

Dis die mooiste, rustigste plekkie tussen die berge, baie cosy en ons het die beste tyd daar gehad.

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Jacques B - Jun 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
4/5
Jacques B
With spouse/partner

Baie rustig en asemrowend mooi.

Perfek vir 'n paartjie, maar ek sal nie my klein kinders soontoe vat aangesien mens in die middel van die berge is en hulle by die steiltes kan afval nie.

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Very peaceful and breathtakingly beautiful.

Perfect for a couple, but I wouldn't take my small children there as you are in the middle of the mountains and they can fall off the slopes.

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Joane O - Apr 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Joane O
Individual traveler

Die uitstig en stilte was ongelooflik.

Mountain Retreat is 'n plek waar jy vrede kry. Dis stil en ongelooflik mooi. My negatiewe kommentaar is die plek was nie mooi skoon nie.

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The silence and silence was incredible.

Mountain Retreat is a place where you find peace. It's quiet and incredibly beautiful. My negative comment is the place was not very clean.

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Hannes K - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hannes K
With spouse/partner

Spectacular.

Dit was asemrowende uitsigte, en stil afgeleë. Baie wild gesien rondloop. Dit was regtig iets om te ervaar. Sal dit aanbeveel as jy bietjie wil afsluit om te rus.

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David T - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
David T

Spectacular log cabin.

Set high in the hills, the views from here have to be seen to be believed. Well worth a visit. The log cabins are simple but adequately equipped and with a fire at night can be quite cosy. On the slopes above there is scope to watch the wildlife. When the clouds come down, nothing can be seen of course, the cabins can draughty too. The double beds are not very generous.

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Andrew F - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Andrew F
Family with young children

Amazing location, great facilites. Gotta sort out the mice.

We really enjoyed everything about the place until midnight when the mice came out. A whole gang of very assertive little guys running on the bed headboards, the beds, the couches, the walls. Could not sleep and my daughter was petrified. Had to leave early in the morning as it became to crazy.

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Pieter L - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter L
With spouse/partner

Die webblad sê 'n mens moet die sleutels by ontvangs oplaai as jy ná 17:30 arriveer. Dit is nie waar nie.

Ons was net na 14:00 by die Mountain Retreat en na 30 minute se gesukkel en rondbel, is ons ingelig dat ons die sleutels by ontvangs moet gaan haal. Ontvangs het gesê dit is altyd so: kry die sleutels by hulle. Ná 18:00 moet die sleutels by die hotel opgelaai word.

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The website says one must collect the keys at reception if arriving after 5.30pm. It is not true.

We were at the Mountain Retreat just after 2pm and after 30 minutes of struggling and calling around, we were informed that we had to collect the keys from reception. Reception said it's always like this: get the keys from them. After 18:00 the keys must be picked up at the hotel.

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Rupert F - Oct 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Rupert F
With spouse/partner

Reëlings om sleutels te kry is baie swak.

Gedurende ons verblyf was ons kos deur muise geëet. Besoeker moet gewaarsku word om hulle kos veilig in yskas te bêre. Selfs ons koffiesakkies was aan geknaag. Die vuurmaakplek is baie gevaarlik en ek het my kop gestamp dat dit bloei. Baie skerp punt wat uitstaan.

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Arrangements for getting keys are very poor.

During our stay our food was eaten by mice. Visitors must be warned to store their food safely in the fridge. Even our coffee bags were gnawed on. The fire place is very dangerous and I bumped my head so it bleeds. Very sharp point that sticks out.

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Simone S - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Simone S
With spouse/partner

Werklik ’n belewenis.

Daar was baie moeite gedoen. Hulle het hout en blits gegee. Die uitsig is uit die boeke!

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Truly an experience.

There was a lot of effort. They gave wood and lightning. The view is out of the books!

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Raeesa K - Jul 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Raeesa K
Family with young children

Our stay was fantastic. We were booked into one of the mountain retreat chalets. Absolutely breathtaking.

We went in July. It was very windy but the chalet comes equipped with electric blankets, warm blankets and a fireplace which I thought were sufficient. My only suggestion is to maybe take extra lighting, as the lighting in the chalets are not adequate enough. Other than that, wake up early, stand on the stoep and breath, listen to the silence and enjoy. Would definately book here again.

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Hendrik V - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Hendrik V
With spouse/partner

Asemrowend!

Rus vir die siel en pragtige landskap.

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Breathtaking!

Rest for the soul and beautiful landscape.

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Carmen B - Mar 2021
Overall rating
Cleanliness
1/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Carmen B
With spouse/partner

Pragtige omgewing, maar akkommodasie was teleurstellend.

Die uitsig van jou houthut se stoep is asemrowend mooi! Ongelukkig was van die eetgerei in die laaie en kaste vuil en net half gewas. Die vrieskaslaaie was ook baie vuil. Daar is definitief jare laas instandhouding gedoen in die hutte. As dit nie vir dit was nie, sou ek graag weer soontoe wou gaan.

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Beautiful surroundings, but accommodation was disappointing.

The view from your log cabin's porch is breathtakingly beautiful! Unfortunately, some of the cutlery in the drawers and cupboards were dirty and only half washed. The freezer drawers were also very dirty. The cabins have definitely not been maintained for years. If it wasn't for that, I would love to go there again.

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Cindy-lee B - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cindy-lee B
With spouse/partner

Mooiste uitsig, gemaklik en goed ingerigte verblyf.

Ons het baie lekker gebly by Mountain Retreat. Die verblyf is mooi skoon en goed ingerig. En die view is amazing!

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Most beautiful view, comfortable and well appointed accommodation.

We had a great stay at Mountain Retreat. The accommodation is nice and clean and well furnished. And the view is amazing!

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SANParks Highlands Mountain Retreat 's response

Goeiedag Cindy-Lee,
Baie dankie vir die resensie. Dit maak die hart warm om te verneem dat jul so lekker gekuier het en dat jul die omgewing so baie geniet het. Ons het darem maar mooi uitsigte. Ons hoop om jul gou weer te akkommodeer.
Groete,
SANParks

SANParks Highlands Mountain Retreat
Werner P - Jan 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
4/5
Werner P
With friends

Dis regtig baie mooi en weggesteek in die berge.

Al wat nie lekker is nie, is die stort - die stortkoppe is bitter klein en verstop en op dag 2 was daar geen water nie. Sal graag weer wil gaan.

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It's really very beautiful and hidden in the mountains.

All that is not nice is the shower - the shower heads are very small and clogged and on day 2 there was no water. Would love to go again.

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Ronell K - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ronell K
With spouse/partner

Ongelooflike uitsig.

Die eenheid kort bietjie aandag, een van die vensters in die hoofslaapkamer was gebreek, die kantgordyn is geskeur, die voordeur sukkel om te sluit. Die eenheid was wel baie skoon en die uitsig was asemrowend.

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Incredible view.

The unit needs some attention, one of the windows in the master bedroom was broken, the lace curtain was torn, the front door had trouble closing. The unit was very clean and the view was breathtaking.

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Angie M - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Angie M
Family with young children

Absolutely breathtaking

We enjoyed and absorbed every second we were there. The views are beyond belief, the silence is so soothing and it is just such a special place to stay at and really truly rest.

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SANParks Highlands Mountain Retreat 's response

Hi Angie,

Thank you so much for your valuable review. We are glad you enjoyed your stay.

Kind Regards,

SANParks Highlands Mountain Retreat
Diaan H - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Diaan H
With spouse/partner

Baie lekker wegbreek vir 'n Huweliksherdenking.

Die ligging was fantasties. Baie mooier as op die fotos. Ons het baie goeie diens ontvang. Het regtig moeite gedoen om ons te akkomodeer.

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Very nice getaway for a Wedding Anniversary.

The location was fantastic. Much more beautiful than in the photos. We received very good service. Really made an effort to accommodate us.

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Paul V - Sep 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Paul V
With spouse/partner

Goed toegeruste houthut, met alles wat nodig is. Pragtige uitsig.

Aangename verblyf in houthut met asemrowende uitsig. Goed toegerus met alles wat nodig is - breekgoed, eetgerei, mikrogolf, yskas, stoof, kaggel, braaier. Hoogs aanbeveel. Onthou net om vuurhoutjies of aansteker saam te vat.

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Well equipped log cabin, with everything needed. Beautiful view.

Pleasant stay in a wooden cabin with a breathtaking view. Well equipped with everything needed - crockery, cutlery, microwave, fridge, stove, fireplace, braai. Highly recommended. Just remember to take matches or a lighter with you.

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Esme V - Sep 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Esme V
With spouse/partner

Fantastiese ligging, heerlik stil en gerieflike verblyf.

Ons het heerlik gebly. Pragtige omgewing en baie privaat. Die houthuis is goed toegerus. Beter braaigeriewe sal egter waardeer word. Die Weber-braaier buite op die stoep was stukkend!

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Fantastic location, wonderfully quiet and comfortable accommodation.

We had a wonderful stay. Beautiful setting and very private. The log house is well equipped. However, better braai facilities would be appreciated. The Weber grill outside on the porch was broken!

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Adéle C - Aug 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Adéle C
With spouse/partner

Fantastiese wegbreek.

Personeel vriendelik en behulpsaam. Mountain Retreat is in 'n pragtige omgewing geleë, genoeg privaatheid, natuurskoon en fauna en flora is uitstekend. Beslis waarde vir geld.

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Fantastic getaway.

Staff friendly and helpful. Mountain Retreat is located in a beautiful setting, enough privacy, scenery and fauna and flora are excellent. Definitely value for money.

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Tanya K - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tanya K
With spouse/partner

We totally loved Golden Gate.

The log cabin, the park, and nearby Clarens is a must for a romantic getaway!

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Marike D - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marike D
With spouse/partner

Heaven on earth.

Amazing time spent and ladies at reception went the extra mile to ensure we had wood in our cabin. Will definitely visit again.

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Rudy V - Apr 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
3/5
Rudy V
With spouse/partner

Pragtig natuurskoon rustig.

Ontvangs was swak - nie geweet wie ek is en moes eers al my bespreekbewyse lewer, nie geweet ek was al daar in verlede nie. Moes 'n eksta bedrag betaal, want ek is nie 'n lid van SANParke nie - ek dit nie geweet nie. Daar was nie 'n braai/weber by my unit nie. Het by een van die ander units gaan leen. Om 2 sakkies hout te los met 4 stukke hout in 'n sakkie vir die binnekaggel is 'n grap, moes eie hout gaan koop het. Was 3 nagte daar en die staff het langsaan gebly en lawaai met harde musiek met tye.

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Beautiful scenery peaceful.

Reception was poor - didn't know who I was and had to produce all my booking proofs first, didn't know I'd been there before. Had to pay an extra amount because I'm not a member of SANParks - I didn't know that. There was no braai/weber at my unit. Borrowed from one of the other units. Leaving 2 bags of wood with 4 pieces of wood in a bag for the indoor fireplace is a joke, should have gone and bought my own wood. Was there 3 nights and the staff stayed next door and noisy with loud music at times.

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From
R1 823
per night, for 2 ppl
From
From R1 823
per night, for 2 ppl
From
R1 823
per night, for 2 ppl
Make a Booking
  • Capacity: 20 people
  • Check-in: 14:00 to 17:00
    Check-out: 10:00
  • Address: Off the R712, Golden Gate Highlands National Park, 40 km from Phuthaditjhaba, 9869, Free State
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAz861PbA6KvDVuoYPPqDAguJAALeaESWbuXCRCjcdDiHf8j16Hm?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 823 per night, for 2 ppl 29 5 1 5 Off the R712 Golden Gate Highlands National Park 9869 Free State 021 201 8900 14:00-17:00 10:00 -28.489317 28.642226
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