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 at Santai Guest House | TravelGround
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Santai Guest House

B&B

Review Summary

4.2 out of 5from 10 reviews for Santai Guest House
Cleanliness
4.3/5
Service
3.7/5
Location
4.5/5
Safety
4.4/5
Value for money
3.9/5
Johann V - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johann V
Family with young children

Baie netjies en alles wat nodig is.

Die verblyf was baie gemaklik met alles wat nodig was. Hendrik is 'n baie goeie gasheer en ons het lekker geëet by die restaurant.

Marius B - May 2019
Overall score
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Marius B
With spouse/partner

Was a pleasant stay in a safe environment.

We arrived late and had to struggle to gain access. Santai is near a shopping mall where there is a variety of restaurants to eat at. It is also in a quiet environment. Only annoyance was TV built into cupboard that was at the foot of bed. Bumped my feet against the cabinet several times at night.

This review has been translated,click hereto view the original version.

Was aangename verblyf in veilige omgewing.

Ons het laat gearriveer en moes taamlik sukkel om toegang te kry. Santai is naby 'n winkelsentrum waar daar verskeie restaurant is om te gaan eet. Dit is ook in 'n stil omgewing. Enigste irritasie was TV wat in kas ingebou is wat aan voetenent van bed staan. Het deur die nag my voete 'n paar keer teen die kas gestamp.

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Clive V - Aug 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clive V
With spouse/partner

Clean and friendly

Nice place to stay and reception friendly.

Gawie R - Jul 2018
Overall score
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
2/5
Gawie R

Not worth the price, and I also wouldn't say that it's 4 star-quality.

The rooms are cold and dark. It's said that there's coffee facilities in the rooms, but there's no milk. The towels are small and there was no small towels. We weren't welcomed and the breakfast times differ than what's said on the website. We couldn't enjoy the breakfast we paid for, because the breakfast only stared at 08:00.

This review has been translated,click hereto view the original version.

Nie die prys werd nie en ek sal ook nie sê dit is viersterkwaliteit nie.

Die kamers is koud en donker. Daar word gesê dat daar koffiefasiliteite in die kamers is, maar daar is geen melk nie. Die handdoeke is klein en daar was ook nie klein handdoekkies gewees nie. Ons was ook nie welkom geheet nie en die ontbyttye het verskil van die op die webwerf. Ons kon toe nie eers die ontbyt geniet waarvoor ons betaal het nie, omdat die ontbyt toe eers agtuur begin het.

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Santai Guest House's response

Goeiedag Anntonette,

Baie dankie dat u die tyd geneem het om 'n oorsig te gee.

Daar is wel koffiefasiliteite in die kamer met poeiermelk soos goedgekeur deur die SA Toerisme Raad se gradering.

Die handdoeke is wel badhanddoeke soos vereistes bepaal.

Elke kamer beskik oor 'n lugreëling wat warm en koud maak.

Voldoende "downlighters" asook bedlampies is in elke kamer beskikbaar, weereens soos die gradering vereis.

Ons restaurant was oop tot 14:00 en u het 13:00 ingeklok. Ons ontbyte word oor naweke vanaf 08:00 bedien aangesien meeste gaste die vorige aand by 'n troue of funksie was en wil later slaap op Sondag. U was meer as welkom om ons te skakel en 'n vroeër tyd te reël - ons sou u met die grootste plesier tegemoet gekom het. Al ons telefoonnommers is in die welkombrief wat u met aankoms ontvang het en waarop u ook 'n vroeër inboektyd gereël het.

Ons beskik oor 'n sekuriteitshek waarvan net die gaste en gewapende patrollie die kode het. Daar is ook 'n wag wat deurgans patrolleer.

Vriendelike groete,
Hendrik van Vuuren

Santai Guest House
David N - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
David N
With spouse/partner

Gerieflike luukse verblyf.

Maklik bereikbaar, netjies, pragtige tuin, baie lekker oorgeslaap en lekker ontbyt geniet.

Lyrishe G - Feb 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Lyrishe G
On business

It was a warm and welcoming place to stay, would definitely stay over again.

The facilities available were great would probably suggest that a minimum amount of cold beverages be available after hours especially for a business traveller. Enjoyed the size of the room and the cleanliness of the linen including the towels. the breakfast was awesome, the staff are shy but friendly.

Rose T - Dec 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Rose T

I will definitely come back again.

I enjoyed staying there, it's a good place for a family outing.

Roelien K - May 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Roelien K
With spouse/partner

Perfect honeymoon suite.

We had a good night's rest in this romantic room! The breakfast was delicious. We could also choose exactly what we wanted to eat!

This review has been translated,click hereto view the original version.

Perfekte "honeymoon suite".

Ons het heerlik geslaap in 'n romantiese kamer! Die ontbyt was heerlik. Ons kon ook kies net wat ons wou eet!

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Santai Guest House's response

Goeie môre Roelien
Baie dankie vir die wonderlike terugvoer. Ons waardeer dit opreg en dit motveer ons om nog beter te doen.
Vriendelike groete.

Hendrik van Vuuren

Santai Guest House
Henda O - Jun 2016
Overall score
Cleanliness
4/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Henda O
With spouse/partner

No water, loud noise.

After we checked in at 16:00 the afternoon, everybody left. There was no one to talk to. The doors were locked and the lights off. We needed towels and the WiFi password. Friday night the staff entertained friends and made a lot of noise. Saturday night was hell. We woke from the noise coming from the geyser at 01:00 in the morning and that continued the whole night. Sunday there was NO water and we had to fetch water from the swimming pool to flush the toilet with. No explanations or apologies were offered. At R1050 per night for a 4 star guest house, the service was awful.

This review has been translated,click hereto view the original version.

Geen water, groot geraas.

Nadat ons ingeklok het om 16:00 die middag het almal geloop. Daar was niemand om mee te praat nie. Die deure was gesluit en die ligte af. Ons het handdoeke en die WiFi password benodig. Die Vrydagaand het die personeel vriende onthaal wat baie geraas het. Die Saterdagaand was hel. Is om 01:00 die oggend wakker geraas deur die geiser, dit het die heelnag aangehou. Die Sondag was daar GEEN water nie, ons moes water by die swembad gaan skep het om die toilet te gebruik. Geen verduidelikings of verskonings is aangebied nie. Teen R1050 per nag vir 'n 4-ster-gastehuis, was die diens belaglik.

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Santai Guest House's response

Goeie môre Henda
Ek is jammer om te hoor van u totaal onaanvaarbare ervaring by ons. Santai Gastehuis is onder nuwe bestuur en ons het kennis geneem van die probleme wat u ervaar het. Ek kan u verseker dit is behoorlik aangespreek en reggestel.
Kontak my asseblief vir u volgende kuier ons sal verseker vir u 'n onvergeetlike (in die positiewe sin van die woord) kuier reël.
Vriendelike groete.
Hendrik van Vuuren

Santai Guest House
Robyn S - Sep 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Robyn S
With spouse/partner

Ongelooflike lekker verblyf.

Baie aangenaam, behulpsaam en professioneel.

From
R1 550
per night, for 2 ppl
From
From R1 550
per night, for 2 ppl
From
R1 550
per night, for 2 ppl
Make a Booking
  • Capacity: 34 people
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 519 Krokodildrift 446 JQ, De Kroon/Brits, Brits, 0250, North West
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe03e55eef6cdc2c0ecc72a6a8f49c5dd1608a8bb1d813be7559106fb6b90adf844065f4e9651efda0b1735737220ff20711d?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 550  per night, for 2 ppl 10 5 1 5 519 Krokodildrift 446 JQ De Kroon/Brits 0250 North West 0860 022 102 14:00-20:00 10:00 -25.652936115156 27.796090677579
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