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 at Santos Express | TravelGround
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Santos Express

Review Summary

4.4 out of 5from 163 reviews for Santos Express
Cleanliness
4.2/5
Service
4.4/5
Location
4.8/5
Safety
4.4/5
Value for money
4.2/5
Louise V - Mar 2021
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Louise V

Lekker gekuier.

Sal dit aanbeveel vir 'n groep mense.

Susan B - Jan 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan B
With friends

Nogals oulik.

Ek kan my goed indink dat hierdie plek baie besig en aan die gang kan wees wanneer die wêreld nie met 'n pandemie sit nie. Die kamers is baie netjies en die beddens slaap heerlik. Die personeel is ook baie vriendelik en behulpsaam, en die restaurant se kos is puik.

Madelaine Z - Jan 2021
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Madelaine Z
Family with teenagers

Dit was 'n besondere ervaring.

Awesome! Dit laat mens terugdink aan kinderjare toe ons gereis het na vakansiebestemming per trein. Die slaaptrein soos ons dit genoem het.

Tania V - Jan 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Tania V
With spouse/partner

Onvergeetlik.

Uitstekende en vriendelike diens. Niks was te veel moeite nie. Wat 'n amazing ondervinding. Almal moet regtig hierdie doen ─ op die trein oornag.

Tommy P - Dec 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Tommy P
With friends

Kort, maar sal weer daar bly.

Het net een aand daar oorgebly maar sal beslis weer. Waarde vir geld en die treinslaap was uit die boeke. Sal weer daar gaan bly, beslis.

Riaan M - Nov 2020
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Riaan M
Individual traveler

Overnight stay. Well enjoyed.

My overnight stay at the Santos Express was well enjoyed. The venue is located on the beachfront and the rooms are clean and well maintained - taking into consideration it's an old train. The reception is friendly and the workers go out their way to make your stay as comfortable as possible. The rooms are small and intimate which suites a solo traveller. The venue is also relatively close to the mall and other shops. Santos Express is recommendable to all solo travellers.

Maria D - Nov 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maria D

Ek en my kleindogter het die uitslaap op die trein geniet.

Dit was ’n heerlike ondervinding. Stil en rustig, met die gedruis van die see.

Maria D - Oct 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maria D
Individual traveler

Dit was tipies om op 'n trein te slaap.

Drankies is bekostigbaar. Bingo aand was opwindend. Personneel is vriendelik. Veral kantoor personeel.

Bennie V - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bennie V
With spouse/partner

Trein-belewenis met die mooiste strand-uitsig en slaap met branders in jou ore. Op die strand.

Baie vriendelike en hulpvaardige ontvangs en personeel. Restaurant en kroeg op die strand. Treinwaens op die strand met lieflike beddens. Uiteraard beste uitsig op wit strand en blou water. Hawe liggies saans. Dit was ons 2de kuier daar en beslis nie laaste. Dankie, ons het heerlik gekuier.

Santos Express's response

Baie dankie vir u goeie terugvoering. Dit is altyd 'n plesier om julle hier te hê, ons sien uit daarna om julle sommer gou weer te sien.

Liedfe en groete van die hele Santos span.

Santos Express
Fracois D - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fracois D
With spouse/partner

Nice stay for the price.

Nice price, nice atmosphere, nice location, all you need for a quick stay.

Stephen D - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephen D
With spouse/partner

Lekker outyds.

Was lekker met uitkyk reg op die see.

Chevaughn V - Aug 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chevaughn V
With spouse/partner

Baie ontspanne en rustig.

Die personeel is vriendelik en die kos baie lekker.

Adri B - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adri B
Individual traveler

Central location, beautiful location, friendly staff.

Would definitely go back, would have liked to stay longer.

This review has been translated,click hereto view the original version.

Sentraal, pragtige ligging, vriendelike personeel.

Sal beslis teruggaan, wou graag langer bly.

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Santos Express's response

Hi Adri,

Baie dankie vir die uitstekende terugvoering. Ons is so bly dat julle die tydjie by ons geniet het. Ons hoop om julle sommer vinnig weer te sien.

Santos Express
Marilynn L - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marilynn L
With spouse/partner

Dit was absoluut fantasties. Die rustigheid wat daar heers.

Jy kan net jou skoene uitskop agteroorsit en ontspan. Dit is elke keer 'n plesier om daar te bly. Staff is altyd behulpsaam met enige vrae of versoeke. Ons wil altyd net langer bly.

Santos Express's response

Hi Marilynn,

Baie dankie vir die vyf ster terugvoering. Ons is verjeug dat julle so lekker ontspan het en hoop julle kuier langer volgende keer.

Santos Express
Susan E - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan E
With spouse/partner

We couldn't complain about anything, it was a nice experience.

As I mentioned above, it was a nice experience but was a bit small. Not that I wouldn't recommend it, but we'll look for a little bigger place next time. For example, a small kitchenette with a bar fridge or something. But we have no complaints about Santos Express at all. Had a wonderful breakfast, the location is fantastic, and will definitely use the restaurant again when we get there.

This review has been translated,click hereto view the original version.

Ons kon nie kla oor enige iets nie, was 'n lekker ervaring.

Soos ek hierbo genoem het, dit was 'n lekker ervaring, maar was bietjie knap. Nie dat ek dit nie sal aanbeveel nie, maar ons sal volgende keer net bietjie groter plekkie soek. Soos met byvoorbeeld 'n klein kombuisie met 'n yskassie of iets. Maar ons het hoegenaamd nie klagtes oor Santos Express nie. Heerlike ontbyt gehad, die ligging is fantasties, en sal definitief as ons weer daar kom, gebruik maak van die restaurant.

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Santos Express's response

Hi Susan,

Baie dankie vir die uitsonderlike terugvoering. Ons het wel die Royal suites, met eie yskassie, ketel en koffie stasie, privaat see uitsig dek en privaat badkamer geriewe. Jul is welkom om navraag te doen vir jul volgende besoek.

Santos Express
Jp V - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jp V
With friends

Great hospitality, Friendly staff and the place is close to a lot of attractions.

It's on the beach and the view is amazing. A restaurant and bar next to the train.

Santos Express's response

Hi JP,

Thank you so much for the excellent feedback. We are super chuffed that you enjoyed your stay with us so much and we hope that you will visit again soon.

Santos Express
Pieter J - Jan 2020
Overall score
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
3/5
Pieter J
With friends

Sigaretrook het ons met die aankoms in die gange oorval.

Ontvangs was vriendelik, maar dink die advertensie vir die verblyf is misleidend. Kamers was skoon, maar 'n klam reuk het die vertrek gevul, was onder indruk daar was 'n dubbelbed aangesien ons aangedui het daar is twee paartjies wat daar gaan bly, en iemand kon ons bere adviseer om liewers dubbel geriewe te kies. Toilette en storte moes met ander gaste gedeel word, wat nie duidelik so aangetoon is nie. Daar was 'n wasbak in die kamer en met geweldige inspanning op die krane het daar water uitgekom, maar daar was ook geen prop nie. Geen glase in kamer om water in die nag te drink nie.

Santos Express's response

Hi Pieter,

Dankie vir die volledige terugvoering. Ons is bitter spyt dat jul onder wan indruk was van die kamer tiepe wat jul bespreek het.

Santos Express
Herman S - Jan 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman S
Family with teenagers

Rustige atmosfeer reg by die see.

Nostalgies, neem mens terug na jou jonger dae van trein ry en oorslaap in kompartemente. Ligging reg op strand is perfek.

Santos Express's response

Beste Herman,

Baie dankie vir u terugvoering. Ons is so bly dat julle die kuiertjie geniet het en hoop jul kom maak sommer vinnig weer 'n draai by ons.

Santos Express
Hans V - Dec 2019
Overall score
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Hans V

Not very good.

Bedding was never changed during the full stay. Only one plug in a double compartment is hopelessly inadequate. At the gate to the beach you can only go out but not come back.

This review has been translated,click hereto view the original version.

Nie baie goed nie.

Beddegoed nooit verander tydens volle verblyf. Net een kragprop in 'n dubbelkompartement is hopeloos onvoldoende. By die hekkie na die strand kan jy slegs uitgaan, maar nie terugkom nie.

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Santos Express's response

Beste Hans
Dankie vir jou terugvoering. In die kompartemente is daar duidelike inligting aangaande kamerdiens versoeke. Een kragpunt is heeltemal voldoende vir selfoon herlaaiing vir twee persone. Die kompartement sleutels het 'n sleutel vir die agter hek aan.

Santos Express
Tom M - Dec 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Tom M
With spouse/partner

Enjoyed the train ride right by the sea.

Like a train ride from the old days with the most beautiful sea views. Excellent restaurant. Friendly staff. Neat and clean.

This review has been translated,click hereto view the original version.

Genot van treinrit reg langs see.

Soos treinrit uit die ou dae met die mooiste see-uitsig. Uitstekende restaurant. Vriendelike personeel. Netjies en skoon.

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Santos Express's response

Beste Tom
Baie dankie vir die uitstekende terugvoering. Ons is so bly dat u die tydjie by ons geniet het en ons hoop om julle sommer spoedig weer te sien!

Santos Express
Harry D - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Harry D

Cheap and original.

Hilarious. Quiet small. Perfect for one or two nights.

Santos Express's response

Dear Harry,

Thank you so much for taking the time to review us. We are so chuffed that you enjoyed the stay with us and we hope you will visit again soon!

Santos Express
Lindi B - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lindi B
Family with young children

Baie lekker, sal beslis weer 'n bespreking maak!

Pragtige uitsig, behulpsaam en vriendelike personeel. Lekker kajuit, beslis 'n ervaring vir kinders - ons seuntjie was vreeslik opgewonde. Waarde vir geld!

Santos Express's response

Goeie dag Lindi,

Baie dankie vir die uitstekende terugvoering! Ons is so bly julle het die kuiertjie by ons so geniet. Ons hoop julle maak sommer spoedig weer so!

Santos Express
Annalize E - Oct 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Annalize E
With friends

Klein, maar baie lekker en tog alles wat met nodig het.

Goeie ligging, skoon en vriendelike personeel.

Lucille S - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lucille S
With spouse/partner

Breathtaking!

See stars.

This review has been translated,click hereto view the original version.

Asemrowend!

Sien sterre.

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Santos Express's response

Beste Lucille,

Baie dankie vir die top terugvoering! Ons is verjeug dat julle die tydjie by ons geniet het en ons hoop ons sien julle sommer vinnig weer!

Santos Express
Adele V - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Adele V
Family with young children

Rustig by die see, solank jy goeie bure het.

Ons het baie lekker gebly, behalwe vir die groep mense wat die wa met ons gedeel het. Hulle het tot laatnag gebraai en was baie dronk en toe begin die klomp vieslik op mekaar vloek en slegte name noem tot na 1 in die oggend. My dogtertjie was vreesbevange en wou nie uit ons kamer gaan om badkamer toe te gaan nie. Andersins was dit aangenaam.

Santos Express's response

Goeie dag Adele,

Ons is so jammer dat ander gaste julle kuiertjie so ongerief gemaak het, ons vra onverskoning daarvoor. Dankie vir die terugvoering en ons hoop julle volgende besoek is 'n rustiger ervaring.

Santos Express
Elise S - Sep 2019
Overall score
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
1/5
Elise S
With spouse/partner

Meer vir nagoorbly vir enkelmans.

Geen haardroërs kan gebruik word, geen ketel vir soggens/laat koffie. Geen water in kamer. Onpraktiese verblyf. Mense duidelik hoorbaar in kamers langsaan. Deure te hard oop en toe.

Santos Express's response

Beste Elise
Baie dankie vir u terugvoering. Die trein lewe is nou maar nie vir almal geskik nie.

Santos Express
Loretha V - Aug 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Loretha V
With spouse/partner

Baie ongemaklik gewees.

Ons het kompartement met dubbelbed gehad, spasie baie beknop, ligskakelaar baie ongemaklike plek, badkamer wasbak sonder prop, stort ongemaklik. Personeel was vriendelik en kos was lekker.

Santos Express's response

Beste Loretha,

Baie dankie vir die terugvoering. Ongelukkig is spasie maar beknop op 'n trein. Ons is so jammer dat dit nie tot u persoonlike smaak was nie.

Santos Express
Ruby S - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruby S
With spouse/partner

Nostalgic and special.

Nostalgic and special. Highly recommended.

This review has been translated,click hereto view the original version.

Nostalgies en besonders.

Nostalgies en besonders. Kan beslis aanbeveel word.

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Santos Express's response

Beste Ruby,

Baie dankie vir die flinke en positiewe terugvoering. Ons is verjeug dat julle die kuiertjie by ons geniet het en ons hoop om julle sommer gou weer te sien.

Santos Express
Thomas O - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Thomas O
With spouse/partner

Wat 'n amazing ervaring met die geraas van die branders die hele nag.

Wonderlikke ervaring met skoon kamers en pragtige uitsig en omgewingsklanke wat jou heeltemal van die stad se gedruis laat vergeet.

Santos Express's response

Goeiedag Thomas
Baie dankie vir die uitstekende terugvoering. Ons is so bly dat julle die kuiertjie by ons geniet het en ons hoop dat julle sommer spoedig weer so sal maak.

Santos Express
Lydia M - Aug 2019
Overall score
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Lydia M

Maak seker jy verstaan dat dit eintlik vir rugsakreisigers is.

Die tafeltjie is ons eenheid was nie afgevee nie en vorige gaste se taai koeldrankkolle was nog duidelik sigbaar. Die deel badkamers is 'n groot probleem, die toilette vol urine bo-op die toilette en op die vloer teen 6:30 die volgende oggend. Dalk moet hul oorweeg om toilette vir mans en dames apart beskikbaar te stel.

Santos Express's response

Beste Lydia,
Baie dankie vir julle terugvoering. Dankie dat julle dit onder ons aandag gebring het, die nodige stappe is geneem om so geval in die toekoms te verhoed.

Santos Express
Gabriel V - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Gabriel V
With friends

Uitstekende ligging en super restaurant.

Basiese akkommodasie wat goed geleë is. Alles was skoon en die ontvangs vriendelik en behulpsaam. Restaurant en pub is 'n bonus! Iets anders as die norm en beslis die moeite werd om te besoek!

Santos Express's response

Beste Nelis,
Baie dankie vir die uitstekende terugvoering. Ons hoop om julle sommer vinnig weer te sien!

Santos Express
Sarie V - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sarie V
With friends

It was wonderful.

We had a warm welcome and the staff helped us with whatever we needed. Will definitely book there again.

This review has been translated,click hereto view the original version.

Dit was wonderlik.

Ons was vriendelik ontvang en personeel het gehelp met wat ons okal gevra het. Dadelik welkom gevoel. Sal beslis weer daar plek bespreek.

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Santos Express's response

Beste Sarie,
Baie dankie vir die ongelooflike positiewe terugvoering. Ons is so bly dat julle die kuiertjie by ons geniet het en hoop om julle sommer vinnig weer te sien.

Santos Express
Mariska W - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Mariska W
Family with young children

It was a tranquil evening, staff very friendly and food by the restaurant was delicious and prices reasonable. Definitely worth it.

It's clean and neat and prices are reasonable. Staff very friendly and helpful.

This review has been translated,click hereto view the original version.

Dit was rustige aand, personeel baie vriendelik en kos by restaurant baie lekker en pryse is billik. Definitief die moeite werd.

Dis skoon en netjies en pryse is redelik. Personeel baie vriendelik en behulpsaam.

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Santos Express's response

Beste Mariska,

Baie dankie vir die positiewe terugvoering. Ons is verjeug dat julle die kuiertjie by ons geniet het en ons hoop om julle sommer vinnig weer te sien!

Santos Express
Sarie V - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sarie V
With friends

It was very nice, safe, clean and friendly staff.

We were treated very well.

This review has been translated,click hereto view the original version.

Dit was baie lekker, veilig, skoon en vriendelike personeel.

Ons was baie goed behandel.

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Santos Express's response

Beste Sarie,

Baie dankie vir die uitstekende terugvoering! Ons is so bly dat jul die tydjie by ons geniet het en ons hoop jul kom loer sommer vinnig weer in!

Santos Express
Karin V - Jun 2019
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Karin V
On business

Our workers enjoyed it very much.

We urgently looked for accommodation for our workers. They enjoyed it terribly, it was their first time by the sea.

This review has been translated,click hereto view the original version.

Ons werkers het dit vreeslik geniet.

Ons het dringend slaapplek gesoek vir ons werkers. Hulle het dit verskriklik geniet, was hul eerste keer by die see.

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Santos Express's response

Hi Karen,

So bly julle mensies het dit geniet. Baie dankie vir die moeite om terugvoering te verskaf, ons waardeer dit! Laat weet gerus as julle weer 'n slaap plekkie benodig.

Santos Express
Runé P - May 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Runé P

Accommodation, views and staff were fantastic.

The main entrance door from number 3 is very loud so it's very disturbing. The cleaners are also noisy early in the morning in corridors and as they set up the bunk beds in other rooms. Furthermore, it was amazing and will definitely stay there again.

This review has been translated,click hereto view the original version.

Verblyf, uitsig en staf was fantasties.

Die hoofingang se deur van nommer 3 maak baie hard toe so dis baie steurend. Die skoonmakers is ook raserig vroeg in oggend in gange en as hul ander kamers se bunkbeds opslaan. Verder was als amazing en sal definitief weer daar bly.

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Santos Express's response

Best Rune,

Baie dankie vir die uitstekende terugvoering. Ons is so bly dat jul die kuiertjie by ons geniet het. Kom gerus weer in loer!

Santos Express
Annalize H - Apr 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Annalize H
With spouse/partner

Verblyf vir die wat iets anders wil ervaar.

Op soek na iets anders as die gewone oornag plekke. Dan is Santos Express jou plek. Baie vriendelike personeel, en oulike restaurant op perseel. Naby aan strand geleë.

Santos Express's response

Hi Annalize,
Ons is so bly julle het die kuier by ons so geniet! Baie dankie vir die positiewe terugvoering, ons hoop julle kom draai sommer vinnig weer hier by ons.

Santos Express
Ruben A - Apr 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Ruben A
Family with teenagers

Lekker!

Ons het dit baie geniet. Belewenis om in 'n trein te slaap, as 'n hotel langs die see. Sal weer daar gaan slaap en eet. Heerlike seekos en vriendelike gasvryheid.

Santos Express's response

Hi Ruben,
Baie dankie vir die fantastiese terugvoering! Ons is so bly julle het die kuiertjie by ons so geniet. Ons hoop om julle sommer vinnig weer te sien.

Santos Express
Estienne V - Apr 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Estienne V
With spouse/partner

Wonderlike ervaring.

Definitief die moeite werd. Belewenis.

Santos Express's response

Hi Estienne,
Baie dankie vir die wonderlike terugvoering. Ons is so verjeug dat julle die tydjie by ons geniet het. Kom kuier gerus weer!

Santos Express
Elizabeth M - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elizabeth M

Most worth it to go there!

Wonderful place and people!

This review has been translated,click hereto view the original version.

Mamoevies baie werd om daarheen te gaan!

Wonderlike plek en mense!

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Santos Express's response

Beste Elizabeth,
Bitter baie dankie vir die wonderlike terugvoering! Ons is verjeug dat julle die kuiertjie so geniet het en ons hoop om julle sommer vinnig weer te sien.

Santos Express
Andrew W - Mar 2019
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
5/5
Andrew W
With spouse/partner

Goeie ondervinding gewees na my laaste weermag reis.

Ek het wel genoem met my bespreking dat ek op krukke is en sal graag naby die eetlokaal wil wees. Hulle het my toe in trok 7, die laaste kompartement gesit. Niks was genoem van trappe of ramps nie. Ons het dus besluit om die Sondagoggend vroeg te vertrek. Dit was maar net my persoonlike ondervinding na my groot rug operasie.

Santos Express's response

Beste Andrew,
Baie dankie vir die terugvoering. Ons vra onverskoning dat die korrekte inligting aangaande die toegang nie aan u oorgedra is nie.

Santos Express
Estrolita W - Mar 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Estrolita W
Individual traveler

Nice to to stay but not over a weekend as it is very noisy on the beach front.

Very clean and neat and people are very friendly but on a weekend, people on the beach play music very load and over a weekend you have people sleeping on the beach and they talk the whole night.

Santos Express's response

Dear Robin George,
Thank you so much for taking the time to review us. We are delighted that you enjoyed your stay with us. We do apologize for the noisy beach-goers.

Santos Express
Pieter V - Feb 2019
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Pieter V
Family with young children

Cool experience.

Experience was cool, view on the beach is awesome. Food could be better.

Santos Express's response

Dear Pieter,
Thank you so much for taking the time to review us. We are so glad that you enjoyed your stay with us. We are in the process of revamping the kitchen, menu and planting fresh produce, so we trust on your next visit you will enjoy the restaurant!

Santos Express
Garrithea S - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Garrithea S
With friends

Excellent.

Will definitely go back. Staff are friendly. Neat accommodation and toilets. Ten out of ten for Santos Express.

This review has been translated,click hereto view the original version.

Uitstekend.

Sal definitief weer teruggaan. Personeel vriendelik. Netjiese slaapplek en toilette. 10 uit 10 vir Santos Express.

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Santos Express's response

Beste Garrithea,

Baie dankie vir die uitstekende terugvoer! Ons is so bly dat julle die tydjie by ons geniet het en hoop om julle sommer gou weer te sien.

Groete,
Santos Express

Santos Express
Lukas M - Dec 2018
Overall score
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Lukas M
With spouse/partner

Nostalgies. Nie gewerk nie.

Ongelukkig het al die toebehore van die ou trein nie gewerk nie soos in die ou dae.

Santos Express's response

Beste Lukas

Baie dankie vir die terugvoering. Dit is uitdagend om werkende parte te kry, so ons restoureer so ver moontlik.

Santos Express
Louisa G - Dec 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Louisa G
With spouse/partner

Heerlik om so na aan die see te wees.

Het die tydjie baie geniet alhoewel ek dit nie vir 'n lang tydperk sal aanbeveel nie, aangesien dit regtig net 'n oorslaap en ontbyt verblyf is. Nie teen staande was dit vir ons wonderlik en het baie goeie herinneringe van ons vorige trein akansie teruggebring. Die mense baie vriendelike, maar moet ook sê dis Mosselbaai!

Santos Express's response

Dag Louisa

Baie dankie vir die gunstige terugvoering. Ons is verjeug dat julle die tydjie hier by ons so geniet het.

Santos Express
Maricélle B - Nov 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maricélle B
With spouse/partner

Daar was goeie diens met baie vriendelike personeel en teen die strand geleë.

Ons het ons tyd by Santos Express baie geniet en sal beslis weer van hulle dienste gebruik maak.

Santos Express's response

Hi Maricelle,

Baie dankie vir die uitstekende terugoering. Ons is so bly dat julle dit so geniet het hier by ons. Kom gerus sommer vinnig weer kuier.

Santos Express
Desiré B - Nov 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Desiré B
With spouse/partner

Simple, but lovely.

The place was neat, very safe with security guard that locked windows and doors in the evening. Staff were friendly. Breakfast included was fair. Even though the place was quite crowded it was quiet. We will definitely book again here.

This review has been translated,click hereto view the original version.

Eenvoudig, maar bitter lekker.

Die plek was netjies, baie veilig met sekuriteitswag wat vensters en deure sluit in die aand. Personeel was vriendelik. Ontbyt wat ingesluit is was billik. Al was die plek redelik vol geboek was dit stil. Ons sal definitief weer hier boek.

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Santos Express's response

Goeie dag Desire,

Baie dankie vir die ongelooflike terugvoering. Ons is so bly dat jul die tydjie by ons geniet het en ons hoop om jul sommer gou weer te sien.

Santos Express
Marlena D - Oct 2018
Overall score
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
4/5
Marlena D
With spouse/partner

Uiters netjies, maar beknop soos kan verwag word van 'n coupe. Heerlik op die strand.

Iets anders as die gewone. Baie moeilik vir gestremde om by die trappe op te kom, ook by die trappe en die veskriklike skuins ramp na die restaurant (veral in die reën wanneer railing nat is). Ons coupe se deur het nie van binne af gesluit nie (dink dit was nommer 42). Toe ons die "latch" gebruik, kon ons dit nie weer oop kry nie en na twee oproepe na ontvangs het nog niemand gekom om ons uit te laat nie. Met 'n helse gesukkel het ons dit oop gekry en toe ons al buite was, het 'n dame gekom om ons te help. Daarna kon ons die latch nie gebruik nie en die sleutel het nie die deur van binne toegesluit nie. Ons het dus beide nagte met ongesluite deur geslaap, redelik onveilig omdat mens nie weet wie en wat in ander kompartemente was nie.

Santos Express's response

Beste Marlena,

Ons vra om verskoning dat u gesukkel het met die slot. Daar is aandag aan gegee en dankie dat u die probleem onder ons aandag gebring het.

Santos Express
Pierre L - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pierre L
Family with young children

Dit was waarna ek gesoek het. Goeie uitsig en rustig!

Die uitsig is baie mooi. Diens is uitstaande. Niks het ontbreek nie en is baie skoon. Veiligheid is baie goed!

Santos Express's response

Goeiedag Pierre,

Baie dankie vir die wonderlike terugvoering. Ons is verjeug dat julle die tyd by ons so geniet het!

Santos Express
Ricardo C - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ricardo C
On business

Snoesige kompartemente, uitstekende waarde vir joe geld.

Lieflike plekkie om te gebruik as 'n slaapplek. Nostalgies geraak, laat my dink aan familie treinvakansies. See en strand is 'n paar meter van jou venster, lekker aan die slaap geraak met see luggie en die geluid van branders. Ek sal Santos aanbeveel as net 'n slaapplek vir besoeke aan Mosselbaai. Uitstekende blyplek vir die jong klomp.

Andries V - Oct 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Andries V
With spouse/partner

Unique experience.

Unique experience on a unique location. Bit small but that’s how it used to be, and a lot of material is pretty worn.

Anneke V - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke V
On business

Phantasmagorical.

I was really impressed with the excellent service and friendliness. What an experience! Thank you!

This review has been translated,click hereto view the original version.

Fantasmagories.

Ek was so beïndruk met die uitstekende diens en vriendelikheid. Wat ‘n belewenis! Dankie!

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Santos Express's response

Hallo Anneke

Baie dankie vir die uitstekende terugvoering. Ons is verjeug dat julle die tydjie hier by ons so geniet het. Ons hoop om julle sommer spoedig weer terug te verwelkom.

Santos Express
Lynette A - Sep 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Lynette A
Individual traveler

Sal dit aanbeveel as 'n nuwe ervaring.

Ontvangsdames uiters behulpsaam en vriendelik. Ligging fantasties. Vir my persoonlik was spasie baie beknop in die kamer maar ek verstaan dit is 'n trein, so vir 'n resiger wat 'n nuwe ervaring soek sal dit 'n goeie ondervinding wees.

Santos Express's response

Hi Lynette,
Baie dankie vir die uitstekende terugvoering. Ons is so bly dat jy die tydjie by ons geniet het en ons hoop om jou sommer gou weer te sien.

Santos Express
Anthea D - Sep 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Anthea D
With spouse/partner

Enjoyed the accommodation a lot. Staff is very friendly at reception.

Had a great stay.

This review has been translated,click hereto view the original version.

Verblyf baie geniet. Personeel baie vriendelik by ontvangs.

Lekker gebly.

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Santos Express's response

Beste Anthea

Ons is so bly dat julle die tydjie by ons geniet het. Kom gerus weer.

Santos Express
Jennifer O - Sep 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Jennifer O
With spouse/partner

Was aangenaam met die mooiste uitsig.

Net jammer vir die partyjies snags op strand. Die toilet by die restaurant kort dringend 'n opknapwerk. Sal ook help as die wasbakkie water kan kry.

Santos Express's response

Beste Jennifer,

Baie dankie vir julle terugvoering en voorstelle. Ons is bly dat julle die tydjie by ons geniet het en die opknap werk is reeds in werking.

Santos Express
Mariska W - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Mariska W
Family with young children

Peaceful by the sea.

The staff are very friendly and the place is clean and neat. It was very peaceful at Santos Express. Will definitely go stay there again.

This review has been translated,click hereto view the original version.

Rustig by die see.

Die staff is baie vriendelik en die plek is skoon en netjies. Dit was baie rustig by Santos Express. Sal definitief weer daar gaan bly.

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Santos Express's response

Beste Mariska,

Baie dankie vir die wonderlike terugvoering. Ons is so bly dat julle die tydjie by ons geniet het. Hoop om julle sommer vinnig weer te sien!

Santos Express
Cecil P - Jul 2018
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Cecil P
With spouse/partner

Nice, different, the train is a very good idea, value for money.

Fantastic. Very nice, private beach. Very good idea, close to everything and very affordable. The room is quite small, but is very safe. I will stay there again and I highly recommend it.

This review has been translated,click hereto view the original version.

Lekker, anders, blink idee met die trein, waarde vir geld.

Fantasties. Baie mooi privaat strand. Baie goeie idee, naby aan alles en glad nie duur nie. Kamer kompartement is klein maar eintlik net veilige slaapplek. Sal weer gaan, beveel sterk aan.

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Santos Express's response

Beste Cecil,

Dankie vir die positiewe terugvoering. Ons is so bly dat julle die tydjie hier geniet het en ons hoop om julle voor jaareinde weer te sien!

Santos Express
Jan V - Jul 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Jan V
Family with young children

Ons het dit baie geniet as gesin.

Personeel was baie behulpsaam, kinders het die ervaring baie geniet. Slaapareas baie klein, maar ervaring was goed.

Santos Express's response

Goeiedag Jan,

Dankie vir die moeite om terugvoering te gee. Ons is verheug dat die kinders dit so geniet het! Julle is 'n pragtige gesin, dankie vir die kuiertjie.

Kom kuier sommer gou weer.

Santos Express
Jolandi E - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jolandi E
Family with teenagers

Heerlike wegbreek met geen probleme.

Ontvangs was op hulle pos en heeltyd beskikbaar. Heeltyd ontvang met vriendelike diens by die restaurant. Ongelooflike ervaring om nie in chalet-omgewing te wees nie.

Santos Express's response

Beste Jolandi,

Duisende dankies vir die uitstekende terugvoering! Ons dink ook verseker dis beter as chalets!

Santos Express
Johlene E - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
2/5
Johlene E
With spouse/partner

Trip down memory lane.

Very small and concise, but service is fantastic and very friendly and helpful staff. They can perhaps have a look at the included light breakfast by not providing the same kinds of cereal every morning and maybe adding yogurt. Especially for people who sleep over more than 1 night. We mostly used it just to sleep. Took daytrips to see the area.

This review has been translated,click hereto view the original version.

Trip down memory lane.

Baie klein en beknop, maar diens is fantasties en baie vriendelike en hulpvaardige personeel. Hul kan wel kyk na die ingeslote ligte ontbyt deur nie elke oggend presies dieselfde soorte pap uit te sit nie en dalk joghurt by te sit. Veral vir mense wat meer as 1 nag daar oorslaap. Ons het dit meestal net gebruik om te slaap. Het bedags uitgery en die omgewing besigtig.

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Santos Express's response

Beste Johlene,

Baie dankie vir die terugvoering en goeie idees rondom ontbyt. Ons sal dit verseker so oordra aan die bestuurder.

Santos Express
Anzett V - Jul 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Anzett V
With spouse/partner

Ongelooflike view!

Vir 'n beter view kan jy nie vra nie. Geen handdoeke. Goed geleë.

Santos Express's response

Beste Anzett,

Dankie vir die goeie terugvoering. Ons is so bly dat julle die kuiertjie geniet het.

Kom kuier gerus weer!

Santos Express
Magdalena C - Jun 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Magdalena C
With spouse/partner

Awesome.

My husband and I stayed at Santos Express and I have to say we had a great time. The staff were friendly with a good reception. Will definitely be back.

This review has been translated,click hereto view the original version.

Awesome.

Ek en my man was saam by Santos Express en ek moet sê ons het 'n baie lekker tyd daar gehad. Die werkers is ontsettend vriendelik en het ons baie mooi ontvang. Ek gaan definitief weer sodra die somer aanbreek.

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Santos Express's response

Beste Magdalena,

Baie dankie vir die uitstekende terugvoering. Ons is so bly julle het welkom gevoel. Ons gaste raak soos familie!

Kom kuier sommer gou weer.

Santos Express
Valentino L - Jun 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Valentino L
On business

Absolutely amazing.

Santos is good, I just liked everything about the train, and a huge thumbs up to the staff. They were like on point, all the smiles and the warm welcome was the best. I will most definitely return some time again to Santos Express. Food of the restaurant is good, and to our waiter Justin: Mushrooms was fully loaded and I do appreciate the good service also received from the restaurant. Good food, good people leading to a good stay.

Santos Express's response

Dear Valentino,

Thank you so much for taking the time to write such a great review! Justin sends regards!

Come visit again soon!

Santos Express
Cornel P - May 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Cornel P
With spouse/partner

It was okay with shortcomings.

It was okay, but the lights weren't bright enough and I missed a TV.

This review has been translated,click hereto view the original version.

Was okay met tekortkominge.

Was okay, maar die ligte was te flou en het 'n TV gemis.

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Santos Express's response

Beste Cornel,

Ons is so jammer om te hoor dat julle nie die tydjie by ons geniet het nie. Ons het juis nie televisies nie omdat ons reg op die strand is en voel dat televisie oorbodig is as mens op vakansie is.

Daar is wel 'n televisie beskikbaar in die kroeg vir al die rugby ondersteuners.

Santos Express
Pieter Frederik J - May 2018
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Pieter Frederik J
With spouse/partner

Beautiful antique train that has seen better days.

We stayed in the Royal Suite. There is a beautiful antique train that has seen better days. The train is located very well close to the sea. If it was closer to the ocean, you would get wet. The unit's hall is a bit narrow, seeing as it is a train hall. The furnishings of the unit is beautiful, bit the maintenance is not up to par. All of the windows can't open up and the bath has a leak and the bathroom was under water after taking a bath.

This review has been translated,click hereto view the original version.

Pragtige antieke trein wat beter dae gesien het.

Ons het in die Royal Suite gebly. Pragtige antieke trein wat beter dae gesien het. Die trein is regtig baie goed geleë reg teen die see. As dit nader was, sou jy nat spat. Die eenheid se gang is bietjie smal (soos ek moes gedink het, dit is mos net 'n treingang). Die afwerking van die eenheid is pragtig, maar die onderhoud daarvan is ongelukkig nie op standaard nie. Die vensters kon nie almal lekker oop nie en die water van die bad het êrens bietjie gelek dat die badkamer onder water was.

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Santos Express's response

Baie dankie vir die positiewe terugvoering, Pieter. Die antieke eenhede is geskeduleer vir onderhoud gedurende die wintermaande. Dankie dat u die lekasie onder ons aandag gebring het.

Santos Express
Nicolette V - Apr 2018
Overall score
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Nicolette V
Family with young children

Dit was lekker om die kinders die ervaring te gee.

Dit was lekker om die kinder die ervaring te gee, maar sal volgende keer in die luukse eenheid bly.

Santos Express's response

Goeiedag Nicolette,

Baie dankie vir julle uitstekende terugvoering! Ons sien uit daarna om julle sommer vinnig weer te sien.

Santos Express
Carl G - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Carl G
Individual traveler

Baie anders.

Gerieflik op die strand en bekostigbare restaurant.

Santos Express's response

Goeiedag Carl,

Duisende dankies vir die uitmuntende terugvoering! Ons hoop om julle sommer gou weer te sien.

Santos Express
June S - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
June S
With spouse/partner

Baie lekker.

Skoon, gemaklik, bekostigbare verblyf. Reg by die see. Sal enige tyd terug.

Santos Express's response

Goeiedag June,

Baie dankie vir die ongelooflike terugvoering. Kom sommer vinnig weer kuier by ons!

Santos Express
Pierre F - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Pierre F
Individual traveler

Het dit baie geniet.

Altyd lekker om op die trein te bly.

Santos Express's response

Goeiedag Pierre,

Baie dankie vir die ongelooflike terugvoering. Ons is so bly julle het lekker gekuier by ons. Sien julle gou weer!

Santos Express
Nic G - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nic G
With spouse/partner

Avontuurlustig.

Die personeel is baie vriendelik en behulpsaam, ware omgee mense wat ons baie tuis laat voel het. Ons het sommer weer jonk gevoel tussen al die jongmense. Dit is veral 'n gewilde blyplek vir jongmense omdat dit iets anders is en baie bekostigbaar is. Ons sal beslis weer daar bly. Die treinrestaurant se kos is heerlik.

Santos Express's response

Beste Nic,

Baie dankie vir die uitstekende terugvoering. Ons is so bly dat jul die tyd by ons geniet het en ons hoop om julle sommer gou weer te sien!

Santos Express
Nico C - Mar 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Nico C

A little bit of nostalgia in Mossel Bay.

The Royal suites brought back memories of my childhood. The accommodation was good, on the beach and the restaurant was reasonable with good food. Breakfast was good and the view was fabulous! Personally, I think there is a need for some maintenance on the coaches and the outside facilities. Other than that, we enjoyed our stay.

Santos Express's response

Dear Nico,

Thank you so much for the great feedback! We are so glad that you enjoyed your stay with us. We do have extensive maintenance plans for this coming winter. So check back with us in the summer to see all the improvements!

Santos Express
Annelie C - Feb 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelie C
With spouse/partner

Was baie lekker en rustig saam met 'n Bingo-aandjie.

Was 'n belewenis en baie rustig. Kan dalk net 'n bietjie meer op netheid in badkamers aandag gee, verder was dit waarde vir geld.

Santos Express's response

Beste Annelie,

Baie dankie vir die fantastiese terugvoering. Ons is so bly dat julle die tydjie saam met ons geniet het. Ons beplan wel om die badkamers en storte oor te doen in die wintermaande.

Santos Express
Walter L - Feb 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Walter L
With spouse/partner

Definitief iets anders.

Dis net die getik-tik van die wiele wat kort. Pragtige see-uitsig vanaf slaapplek, netjiese skoon geriewe.

Santos Express's response

Beste Barbara,

Baie dankie vir die terugvoering! Ons is verheug dat julle die verblyf geniet het! Hoop om julle sommer gou weer te sien!

Santos Express
Johann J - Feb 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johann J
With spouse/partner

Uitstekende ligging, veilig, waarde vir geld. Baie gerieflik en skoon. Puik restaurant.

Dis 'n veilige plek, genoeg veilige parkering. Goeie restaurant, lieflike uitsig, selfs vanuit jou bed. Alles stapafstand. (Behalwe as jy 'n Mall-dwergie is.) Swemstrand reg onder blyplek met 'n kiosk wat bykans alles verkoop. Dis eenvoudig, top waarde vir geld en elke persoon wat ek vertel waar ons gebly het wil dadelik die besonderhede hê.

Santos Express's response

Beste Johann,

Baie dankie vir die ongelooflike terugvoering! Ons is so bly dat jul die tydjie by ons geniet het en dankie dat jul die woord versprei. Ons hoop julle kom kuier gereeld by ons!

Santos Express
Dieter A - Feb 2018
Overall score
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Dieter A

Waarde vir geld!

Badkammers en toilet was nie aanvaarbar skoon nie.

Santos Express's response

Beste Dieter,

Baie dankie vir die terugvoering. Ons vra onverskoning dat u nie gelukkig was met die netheid nie. Dit is onder die aandag van die bestuurspan gebring. Dankie dat u ons laat weet het.

Santos Express
Marike R - Jan 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Marike R
With friends

Tone-omkrul-lekkerkry-treinslaap-genot.

Om op 'n trein te slaap is een van die lekkerste ervarings en Santos Express maak dit bekostigbaar, aangenaam en heerlik! Die restaurant het heerlike koffie en kos. Die personeel is vriendelik en hulpvaardig.

Santos Express's response

Beste Marike,

Baie dankie vir die ongelooflike terugvoering! Ons is so bly dat julle die ervaring hier geniet het. Ons dink ook ons koffie is heerlik! Dit word plaaslik vervaardig en dis ons gunsteling.

Santos Express
Amanda S - Jan 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Amanda S
Family with teenagers

Baie lekker en die ligging is fantasies en naby die see.

Dit was baie lekker. Spasie net 'n bietjie beknop as mens vir 'n lang tyd daar moet bly. Die see-uitsig is pragtig en die ligging is ideaal. Die ontbyt en atmosfeer was heerlik.

Santos Express's response

Beste Amanda,

Baie dankie vir die terugvoering. Ons is verjeug dat jul die tydjie by ons geniet het en ons hoop om julle gou weer te sien!

Hartlike trein groete!

Santos Express
Coen S - Jan 2018
Overall score
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
1/5
Coen S
With spouse/partner

Baie onprofessioneel.

Sien die sterre.

Santos Express's response

Beste Coen,
Dankie vir julle terugvoering. Dit spyt ons dat u nie die tydjie by ons geniet het nie.

Santos Express
Bianca W - Nov 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Bianca W
With friends

Sufficient for a one night stopover.

Lovely breakfast and view from restaurant. Room space quite limited and humid, ocean not visible anymore due to growth in front of the window.

This review has been translated,click hereto view the original version.

Genoeg vir een aand oorstop.

Heerlike ontbyt en uitsig van af restaurant. Kamer spasie baie beperk en bedompig, see uitsig toe gegroei vanaf kamer venster.

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Santos Express's response

Beste Bianca,
Baie dankie vir die terugvoering. Julle is welkom om volgende keer van ons luukse kajuite gebruik te maak wat baie meer ruim is.

Santos Express
Ava V - Oct 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ava V
With spouse/partner

Home away from home.

The beautiful accommodation is really great value for money and the complimentary breakfast is great and include: 2 kinds of Fresh juices / 3 kinds of cereal / Toast: white and brown bread / 3 kinds of Jam / real butter / Coffee and tea / hot and cold milk / fresh fruit - if you have traveled before, you will know that just the breakfast is a great bargain! You can also order warm breakfast at your own cost, which is still great value for money. Their Grilled fish is Superb by the way! The compartments are meticulously cleaned, neat, presentable and fresh linens are put on every time a visitor leaves. We know, because we stayed for 5 days and got into the routines of everyone around us. The shower is huge and fitted with warm and cold water. The toilets are kept squeaky clean and toilet paper is never something that is amiss when you need to go. The staff is super helpful and friendly, not only from desk, also the fabulous crew from Fork 'n Train, the on site restaurant and bar. Visitors have free WiFi in the restaurant and bar area, not the train compartments and everyone stops to chat and check in with you. This is South Africa at it's most precious. A warm "Good morning, how are you" is reciprocated and when you stop long enough to ask about the town, people have the most amazing stories to tell. A writer's little haven. You literally look down onto the sandy white beach, it feels like a tropical island, especially when your cocktail hits the light just right.

Santos Express's response

Thank you so much for such a glowing recommendation. This is exactly the guest experience we aim for. You have made our day.

Santos Express
Johan F - Sep 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Johan F
With spouse/partner

Iets besonders.

Dit was 'n heerlike ervaring gewees en die dek buite die kompartement was 'n plesier gewees om te gebruik, dit was heerlik om daar te sit en na die see te kyk. Sal die ervaring aanbeveel vir enige iemand. Die enigste probleem was dat wanneer die sekuriteit sy rondtes doen 'n mens wakker word van sy geraas.

Santos Express's response

Baie dankie vir u terugvoering, ons waardeer dit. Daar is reeds met sekuriteit gepraat oor sy steurnis. Dankie dat u dit onder ons aandag gebring het. Ons sien uit daarna om u weer hier te sien.

Santos Express
Silna F - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Silna F
With spouse/partner

Dit was fantasties en 'n heerlike ervaring.

Personeel was baie vriendelik en baie behulpsaam. Gaan definitief weer kom. Sal dit regtig aanbeveel vir enige iemand. Restaurant is ook net so fantasties. Lieflike ontbyt gehad. Julle is tops.

Santos Express's response

Baie dankie vir u terugvoering. Ons is verheug dat u die tydjie by ons geniet het en ons sien uit daarna om u gou weer te sien.

Santos Express
Alice R - Sep 2017
Overall score
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
2/5
Alice R
With friends

Special sleeping place at first sight, but...

The train wagon is beautiful, but the maintenance is very poor. Window pains are rotten, blinds don't close properly, the wind was blowing over our heads in the night. If nothing is done about that, there will be no train left within a few years. Ah shame. Next morning we only had 1 hot shower! My partner had to take an ice cold one. The same happened to our friends in the other wagon. This is very, very unpleasant when the weather is cold and there is no heating in the wagon. After complaining, a staff member only produced a very tiny ‘sorry’, while his superiors ignored us. Apparently it was our own problem. Again: a shame. We paid a lot of money to get a very poor service.

Annelene J - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelene J
With spouse/partner

Fantasties!

Santos Express is definitief die moeite werd om te besoek. Nie net is die ligging daarvan ideaal nie, dit het ook 'n restaurant met heerlike disse en vriendelike kelners asook 'n kroeg. Die kompartemente self is snoesig ingerig met die mooiste uitsigte oor die see. Ons verblyf vir Oktober is reeds geboek, net jammer Desember is klaar vol bespreek!

Santos Express's response

Baie dankie vir u terugvoering. Ons is in ons noppies dat jul die tydjie by ons so geniet het. Bespreek sommer nou al vir volgende Desember. Daar is nog hier en daar 'n gatjie oop.

Santos Express
Clarence R - Aug 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clarence R
With spouse/partner

Fantastic.

Great hospitality.

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Fantasties.

Gasvryheid was baie goed.

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Santos Express's response

Beste Clarence,

Baie dankie vir die terugvoering. Ons is so ongelooflik bly dat jul die tydjie by ons so geniet het. Julle moet sommer vinnig weer kom kuier!

Santos Express
Louis V - Aug 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Louis V
With spouse/partner

Unique

Excellent, affordable accommodation, right next to the beach.

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Uniek

Dis uitstekende bekostigbare verblyf so reg langs die strand.

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Santos Express's response

Beste Louis,

Baie dankie vir julle terugvoering. Ons is verjeug dat jul die tydjie by ons geniet het. Kom geurs weer!

Santos Express
Philip Z - Aug 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Philip Z
With spouse/partner

Dis die naaste wat jy sal kom om op 'n luukse trein te slaap sonder om regtig te ry.

Baie naby aan see lekker rustig op stoep en branders en seegeluide heelnag. Baie lekker geslaap. Lekker stort en bad in kamer.

Santos Express's response

Beste Phillip

Baie dankie vir die terugvoering. Ons is so bly jul het jul verblyf by ons geniet. Ons hoop om jul gou weer te sien.

Trein groete.

Santos Express
Sonet C - Jul 2017
Overall score
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Sonet C
With spouse/partner

Unieke, een keer in 'n leeftyd ervaring.

Unieke ervaring! Pragtige uitsig! Sommige goed benodig aandag, soos bv. kajuit vensters, wat nie behoorlik funksioneer nie. Vloere kan opgeknap word.

Santos Express's response

Beste Sonet

Baie dankie vir julle terugvoering. Ons gee onmiddelik aandag aan die vloere en ruite. Ons hoop om jul gou weer te sien.

Trein groete.

Santos Express
Werret D - Jul 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Werret D
With spouse/partner

Magical.

Hierdie verblyf is so abstrak, beautiful en uniek. Dit was vir my en my vrou 'n plesier om drie nagte hier te woon. Wat vir my baie spesiaal was, was die geluid van die branders wat breek, die stunning Royal Suite kamer en die gerief van die restaurant/pub. Ek sien uit om weer hier te kom bly, wat 'n belewenis.

Schalk H - Jul 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Schalk H
Individual traveler

Vriendelike ontvangs-rustige atmosfeer-gesellige verblyf.

'n Aangename plek om oor te bly. Sal beslis weer aandoen.

Yolande S - Jul 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolande S
Family with teenagers

Beste see-uitsig met waarde vir geld.

Die Royal Suites bied 'n lieflike uitsig oor Santos strand en is besonders ruim. Die restaurant personeel is vriendelik, die menu sluit heerlike tradisionele SA disse in en kos is smaaklik. Santos is goeie waarde vir geld.

Jacqui J - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacqui J
Individual traveler

Baie vriendelike en behulpsame personeel.

Sien sterre.

Babs H - Jun 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Babs H
With spouse/partner

Was very nostalgic, my husband grew up as a railway child. We enjoyed it so much.

It was wonderful, but a bit cramped for more than one night. Nice meal in the restaurant in front of the fireplace. Friendly service, but they should do something about the towels, very thin and worn out. Not what you would expect from "luxury".

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Was baie nostalgies vir my man wat as spoorwegkind grootgeword het. Ons het dit baie geniet.

Dit was lekker, maar te beknop vir langer as een aand. Het baie lekker in die retaurant voor die kaggel geëet. Diens was vriendelik, maar hulle kan gerus 'n bietjie aandag gee aan die handdoeke. Was baie dun en uitgewas, beslis nie wat 'n mens van "luxury" sal verwag nie.

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Sandra A - Jun 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Sandra A
Family with teenagers

Piece of heaven.

Thanks for the hearty welcome by Sam and the staff. We will definitely visit Santos again. What an experience. It was fantastic.

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Stukkie hemel op aarde.

Baie dankie vir die hartlike ontvangs deur Sam en personeel. Ons sal definitief weer 'n draai by Santos maak. Wat 'n belewenis. Dit was fantasties.

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Dries V - May 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Dries V
With spouse/partner

A bit cramped, not wheelchair-friendly at all.

Will be back any day for a 2 night stay. The food was delicious and not too expensive Nice veranda if you want to socialize or you can just chill in the bar and watch the rugby. What an experience.

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Effens beknop en glad nie rolstoelvriendelik nie.

Ek sal enige tyd weer daar gaan oornag vir 2 aande. Die kos is baie baie heerlik en nie te duur. Daar is 'n lekker veranda om op te sit en kuier of jy kan binne die bar gaan sit en rugby kyk. Santos is 'n ervaring.

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Elsabe D - May 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Elsabe D
With spouse/partner

Heerlike ervaring.

Ons verblyd baie geniet, alles mooi skoon, wonderlik om so op die see te bly en saans die branders te hoor. Ontbyt was nogal 'n lekker verrassing.

Francois P - Apr 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Francois P
With spouse/partner

Cost-effective.

Really enjoyed it. The restaurant is clean, but it needs a bit of paint and varnish. It felt old and neglected. Bedding and sleep areas were very clean and neat, can really recommend it as a overnight stop. Friendly reception and treatment from the staff.

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Koste-effektief.

Baie lekker gekuier. Die restaurant is skoon, maar kan regtig doen met 'n bietjie verf en vernis. Dit laat 'n gevoel van oud en afgeleef. Beddegoed en slaapplek baie skoon en netjies, kan dit regtig aanbeveel vir 'n oornagstop. Was baie vriendelik ontvang en behandel deur die personeel.

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Salome S - Apr 2017
Overall score
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Salome S
Family with young children

Best view of Santos beach.

Friendly and helpful staff. Upgraded 2nd night to royal suite. More space and beautifully furnished. Best view and right on the beach. Good restaurant and cheap bier.

This review has been translated,click hereto view the original version.

Beste uitsig op Santos strand.

Vriendelike en behulpsame personeel. Opgegradeer 2de aand na royal suite. Meer spasie en pragtig gerestoreer. Beste uitsig en reg op die strand. Goeie restaurant en goedkoop bier.

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Lilanie V - Apr 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lilanie V
With spouse/partner

Heerlik.

Baie oulik en veilig. Sal beslis weer gaan.

Yolandie V - Mar 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolandie V
With spouse/partner

Neat and clean.

The rooms are small (it is in a train) but convenient and clean. We didn't even know that a light breakfast is included in the tariff. Very close to the beach, you can hear the waves crashing at night. Guard with vehicles at night.

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Netjies en skoon.

Die kamers is klein (dit is darem 'n trein) maar gerieflik en skoon. Ons het nie eers geweet 'n ligte ontbyt is ingesluit by die prys die volgende oggend nie. Baie naby aan die strand, jy hoor heel nag die ligte branders breek teen die kant. Wag wat na die voertuie kyk in die nag.

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Stan O - Mar 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Stan O
With spouse/partner

Care-free, but two nights are enough.

Once in a lifetime experience. Will recommend it as affordable overnight accommodation with good service from the office staff (Sam) and the restaurant staff. Good food and tranquil vibe with fantastic sea view.

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Lekker sorgeloos, maar twee aande is voldoende.

Eens in 'n leeftyd ondervinding. Sal dit aanbeveel as bekostigbare oornag-akkommodasie met goeie diens van die kantoorpersoneel (Sam), sowel as die restaurantpersoneel. Goeie kos en rustige vibe met fantastiese see-uitsig.

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Susan P - Mar 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan P
With spouse/partner

Great!

Guests have to take note that Santos offers accommodation in train carriages, so be prepared for the fact that it's quite small, with limited space.

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Lekker!

Gaste moet net onthou dat Santos se verblyf in trein-rytuie is, gevolglik moet hulle voorbereid wees dat dit klein is, met min spasie!

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Tania V - Mar 2017
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Tania V
With friends

Top notch adventure.

It was a lovely experience and we would visit Santos Express again. The only thing that bothered us was that the shower facilities were dirty on both days. Thanks for a wonderful experience.

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Avontuur uit die boonste rakke.

Dit was 'n heerlike ervaring en sal enige tyd weer Santos Express besoek. Al wat ons bietjie gepla het was die stortgeriewe wat beide dae vuil was. Baie dankie vir die wonderlike ervaring.

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Abram P - Mar 2017
Overall score
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Abram P
With spouse/partner

The rooms are too small and cramped.

The space in the compartments are too small for two people to stay longer than a day. The toilets and showers can be upgraded. There can also be more 220 V plugs in the room for laptops and cell phones. Free internet could also be a bonus.

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Die kamertjies is te klein en beknop.

Die spasie in die kompartemente is te klein vir twee persone om langer as 'n dag daar te bly. Die toilette en storte kan bietjie opgradeer word. Daar kan ook meer 220 V kragpunte in die kamers installeer word vir laptops en selfone. Gratis internet kan ook 'n pluspunt wees.

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Ansophie N - Feb 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Ansophie N
With friends

Something else.

Santos Express is a neat idea. We enjoyed our night there. Great location at the beach. Sound of the waves was so beautiful at night. Tall people won't be comfortable because the beds are small. My boy is over the moon because he can tell everyone he slept on a train.

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Ietsie anders.

Santos Express is 'n baie oulike idee. Ons het die aandjie daar geniet. Is lekker by die strand geleë. Kon heel aand lê en luister na die branders wat breek. Dis vir seker nie geskik vir lang mense nie want die bedjies is maar klein, maar my seunjie was in die sewende hemel om te kan sê hy het op 'n trein geslaap.

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Andre K - Feb 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre K
With spouse/partner

Fantastic! Value for you money!

We had a great time, took me back to the days of my youth when I often travelled by train. The staff was so helpful and the people at reception went out of their way to make us feel at home. Affordable rate included breakfast and it was enough! I will definitely be back. We celebrated Valentine's day in the "dining hall / restaurant"!

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Fantasties! Waarde vir geld!

Ons het baie lekker gekuier, dit het my teruggevat na my jongdae toe ek baie trein gery het. Die personeel is almal so behulpsaam en die ontvangs personeel het uit hulle pad uit gegaan om ons tuis te laat voel. Die ontbyt wat ingesluit was, was meer as genoeg en ingesluit by die goedkoop prys! Ek sal definitief teruggaan. Ons het Valentynsdag gevier in die "eetsaal-restaurant"!

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Cathrina G - Feb 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Cathrina G
With spouse/partner

It was amazing.

Friendly staff and very neat and clean. Beautiful view of the ocean and delicious breakfast.

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Dit was amazing.

Vriendekike personeel en baie netjies en skoon. Pragtige uitsig oor die see en baie lekker ontbyt.

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Hilda S - Feb 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hilda S
Family with teenagers

Everyone has to stay at Santos Express at least once.

See the stars.

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Almal moet ten minste een keer by Santos Express oorslaap.

Sien sterre.

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Shane V - Jan 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shane V
With spouse/partner

It was so peaceful staying on the beach.

Everything good. Just the beds weren't too comfortable, but that is how the train beds were back in the day. Would suggest they add a second pillow. Restaurant food was very good and well priced.

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Dit was baie rustig om so op die strand te kon bly.

Alles goed. Beddens slaap net nie te lekker nie, maar dit was maar hoe die trein se beddens was. Kan aanbeveel dat daar dalk 'n tweede kussing kon wees. Restaurant se kos is ook baie lekker en redelik geprys.

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Ronell S - Jan 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Ronell S
With friends

It was a fantastic experience.

We will certainly book again at Santos Express. It was nice to wake up in the morning and look at the sea and hear the waves. The food at the restaurant was delicious. The town is within walking distance. To go for a walk on the beach early in the morning was very refreshing. The visit to the Diaz Museum was very interesting.

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Dit was 'n fantastiese ondervinding.

Ons sal beslis weer bespreek by Santos Express. Dit was lekker om in die oggend wakker te word en op die see te kyk en die branders te hoor. Die kos by die restaurant was heerlik. Die dorp is loopafstand. Om op die strand te gaan stap vroegoggend was baie verfrissend. Die besoek aan die Diaz Museum was baie interessant.

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Adam B - Jan 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Adam B
Family with teenagers

Fantastic environment.

Good accommodation for 1 or 2 nights. They will have to do something about the warm water.

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Fantastiese omgewing.

Goeie oornag-verblyf vir een of twee aande. Hulle sal iets moet doen aan die warm water.

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