Cancellation Policy: Custom
TERMS &CONDITIONS ON CANCELLATIONS
1. Failure of the customer to arrive, or cancellations made 0 to 31 days prior to the agreed arrival date forfeit 100% of the deposit.
2. Cancellations made 32 to 60 days prior to the agreed arrival date forfeit 75% of the deposit or 50% of the booking quote value, whichever the greater.
3. Cancellations made 61 days or more prior to the agreed arrival date forfeit 70% of the deposit or 25% of the booking total, whichever is the greater.
4. All bookings will only be confirmed once a 50 deposit has been received.
On receipt of a written instruction to cancel the reservation, Shonalanga Lodge will refund the applicable amount as determined by the cancellation
Taxes and ExtrasBreakfast is not included.
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