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Sikelela Guesthouse

Guest House

Review Summary

3.6 out of 5from 39 reviews for Sikelela Guesthouse
Cleanliness
3.4/5
Service
3.1/5
Location
3.9/5
Safety
3.8/5
Value for money
3.5/5
Ilse C - Jan 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Ilse C
On business

Could not stay another night.

Overall disappointing. Our booking was for 4 rooms and 2 nights. Checked out after 1 night. The sheets are stained. The towels are stained, old and unravelling. Asked for new towels and received them. In 1 room, the aircon remote is nowhere to be found and the TV is not working. The windows don't have burglar bars so cannot be left open for fresh air. There was a cockroach running over the 1 bed. The vehicle (quantum) did not fit in the parking bay and was partially in the street. Noisy neighbours. There were cigarette ends lying in the walkway upstairs and an ashtray full of cigarette ends. Reception was asked to clean up. Upon return to rooms several hours later, nothing had been cleaned. My group decided to rather check out and find accommodation elsewhere.

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Albertus V - Jan 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Albertus V
With spouse/partner

My kuier was lekker, ons kamer is net nie vir die dag skoon gemaak nie.

Die mede persone wat ook daar gebly het, het Saterdag aand baie geraas gemaak, nadat die ontvangsdame hulle twee keer still gemaak het.

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My visit was nice, our room just wasn't cleaned for the day.

The fellow persons who also stayed there made a lot of noise on Saturday night, after the receptionist had silenced them twice.

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Freda J - Jan 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Freda J
Family with young children

Good place, pleasant neighbourhood.

Great stay, I had a good time indeed. Pleasant staff. My challenge was smokers.

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Ettiene W - Dec 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
2/5
Ettiene W
With friends

Ok, I guess.

We had to make our stay joyous, but the place itself is filthy. The ladies living there light their hookah coals on the stove plates in the kitchen, which leaves a very dreadful smell in the building. The glass doors were filthy, there are no doors to the bathrooms, and even the walls inside the rooms are dirty. The kitchen drawers are dirty, and cockroaches are roaming in the kitchen. The ladies living there brought their friends, who visited long after 22h00. Doors are shutting and opening, the bell rings in the early morning hours, and the cupboards are a mess. The relaxation area is also filthy, with broken stuff lying everywhere. The washing lines are broken, and the place is just a mess. We received only one towel for 4 people. The only upside to the place is the location, and that's it.

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Tyrone K - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tyrone K
With friends

Lekker.

Dit was baie lekker.

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Nice.

It was very nice.

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Gerrie J - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
4/5
Gerrie J
With spouse/partner

Lekker oornag plek.

Dit is 'n baie lekker plekkie - mens moet wel die kombuis deel met ander mense en daar is net binne parkering vir twee voertuie.

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Nice overnight place.

It is a very nice place - you do have to share the kitchen with other people and there is only parking inside for two vehicles.

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Anonymous Guest - Dec 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Anonymous Guest
Family with teenagers

Feel unsafe area and dirty inside room, would not recommend.

On arrival, no bathroom door, dirty spots on sofas, bed linen torn, place feels dirty and very unsafe. Sleepercouch for children not unfoldable, squeezed between wall and bed and no place to unfold in room without linen.

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Michaela P - Dec 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Michaela P
Family with young children

Quite a horrible stay, the place is filthy, en-suite bathrooms have no doors.

Probably the worst accommodation I've ever booked! None of the bathrooms had doors, the sheets were dirty, the house was constantly smelling of hookah from the host lady smoking in her room. Entering and exiting was so annoying because the lady had to manually open the gate for you, and she got annoyed. Turned on the TV and wow - the previous people's things were not cleared - porn was displayed in front of my kid - absolutely disgusted.

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Sikelela Guesthouse 's response

Good evening, thank you for choosing Sikelela Guest House. It was a pleasure hosting you and your family. We are very sorry for any inconveniences you encountered. It would have been helpful if you had communicated with us so that we could have resolved these issues.

Sikelela Guesthouse
Keenan A - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Keenan A
With spouse/partner

It was a nice experience and I will definitely book in again.

Other than the cockroaches and ants, the accommodation was amazing. It was a perfect night for a couple's getaway. I will definitely go again. They only need to work on the kitchen, as it was a bit messy and untidy, and they need to do more fumigation in the rooms for cockroaches and ants. But further on, it was a very nice stay and the staff was very friendly and helpful, but they need to present themselves a little bit more professionally. Thank you so much, Sikelela Guesthouse. The stay was amazing and we'll see you soon. I'll definitely advise friends and family to visit this guest house. It was definitely good value for the money I spent.

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Sikelela Guesthouse 's response

Good evening. We thank you for trusting us and we hope to maintain our standard. Thank you for helping us identify some areas that we need to work on.

Sikelela Guesthouse
Bongane S - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Bongane S
With spouse/partner

Comfortable.

Very good, nice place.

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Natasa D - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Natasa D
On business

Pleasant.

Kitchen can do with a bit of upgrade.

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Magot J - Oct 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Magot J
Large group

Die atmosfeer was baie rustig. Jy kon jou privaatheid geniet.

Die ligging van die gastehuis is baie goed. Dit is naby verskeie winkels en eetplekke.

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The atmosphere was very peaceful. You could enjoy your privacy.

The location of the guesthouse is very good. It is close to several shops and eateries.

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Zama M - Sep 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
2/5
Zama M
Large group

Poor.

Rooms had cockroaches and shower doors broken. Remote access to the gate is only available to the hosts.

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Samantha S - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Samantha S

Was baie lekker, veilig en die staff was baie vriendelik en behulpsaam.

My kuier by die gastehuis was baie aangenaam, baie dankie.

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Was very nice, safe and the staff were very friendly and helpful.

My visit to the guest house was very pleasant, thank you very much.

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Masindi M - Apr 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
1/5
Masindi M
With spouse/partner

It was the most traumatic experience.

The place was filthy, inside and outside. There were cigarette remains next to the stairs when I arrived. In the 9 days, they were never removed. Cockroaches! I had to do laundry before putting my luggage in the house. The attitude of the lady is on another level. I will never go back. Dirty linen.

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Sikelela Guesthouse 's response

Hi Ma'am, hope you are well. It was nice staying with you at Sikelela Guesthouse.
We did fumigation for cockroaches, so we are so surprised that there were some in your room.
About the cigarettes, we always provide our guests with a saucer to put their cigarettes but they keep doing the same thing. We always clean where we usually know they throw cigarettes.
The issue that the room was not clean it was just the sliding door needed to be wiped a little bit. You even asked us to clean the room on your own time and we never mind doing it for you
Have a blessed day

Sikelela Guesthouse
Freek D - Mar 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
4/5
Freek D
With spouse/partner

Met aankoms was ons vertel die area is veilig. Dit is nie.

Die kamer het nie bekers of klein lepels gehad nie. Moes vra vir alles. Die deur se slot moet jy sluit anders bly hy oopgaan. Die kamer is baie klein en het geen beweegruimte nie. Die staf parkeer hulle voertuie binne die veilige parkeerarea en die gaste se karre staan buite op die sypaadjie. Die eienaar sê hy is nie verantwoordelik vir jou skade nie, want jy het 'n vrywaring geteken. Wat ons nie gekry het nie. Daar hardloop rotte so groot soos katte in die kuierarea rond.

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On arrival we were told the area was safe. It is not.

The room had no cups or small spoons. Had to ask for everything. You have to close the door's lock, otherwise it will keep opening. The room is very small and has no room to move. The staff park their vehicles inside the secure parking area and the guests' cars are parked outside on the pavement. The owner says he is not responsible for your damage because you signed a disclaimer. Which we didn't get. There are rats the size of cats running around in the lounge area.

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Sikelela Guesthouse 's response

Sikelela Guesthouse is a first class Guesthouse as can be confirmed by various reviews thus far. By the way, no staff has a car and all our parkings are for guests. At Sikelela Guesthouse we welcome constructive comments.

Sikelela Guesthouse
Vuyo M - Mar 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Vuyo M
With spouse/partner

The room is very small.

I saw a huge rat outside the kitchen.

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Sikelela Guesthouse 's response

Sikelela Guesthouse is a first class Guesthouse as can be confirmed with various reviews thus far. At Sikelela Guesthouse we welcome constructive comments.

Sikelela Guesthouse
Jacqueline K - Jan 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Jacqueline K
Family with teenagers

Very pleasant, safe and relaxing, needed to up on their bedding cleanliness.

Safety good, very helpful, could do with a better stove.

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Albertus S - Jan 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
1/5
Value for money
3/5
Albertus S
Family with young children

The photo of place was misleading. Parking was a challenge. Rooms and bedding were not regularly cleaned.

Vehicles have to park in street and there is not enough space for clients. Kitchen cupboards need an upgrade. Pest control is needed for cockroaches.

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Sikelela Guesthouse 's response

At Sikelela Guesthouse, we welcome constructive comments.

Sikelela Guesthouse
Lariaan F - Dec 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Lariaan F
With spouse/partner

Lekker gebly.

Veblyf baie netjies. Veilige area. Was ideaal vir oornagverblyf.

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Nice stay.

Weblyb very neat. Safe area. Was ideal for an overnight stay.

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Morne G - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Morne G
Individual traveler

Sien sterre.

Sien sterre.

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See stars.

See stars.

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Sikelela Guesthouse 's response

Dankie dat jy jou resensie met ons en die gemeenskap deel. Ons is bly om te hoor dat jy jou tyd geniet het. U tevredenheid is ons prioriteit, en soos bevestig deur u resensie, is ons trots op ons uitsonderlike diens. Ons waardeer dit opreg dat u die tyd geneem het om dit uit te druk. Ons sien uit daarna om jou weer by Sikelela Guesthouse te verwelkom.

Sikelela Guesthouse
Karyn M - Dec 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
1/5
Value for money
1/5
Karyn M
Family with teenagers

The front desk was great, but the owner was rude.

I was given a room with no toilet door, it was horrible when we needed to use the toilet imagine 4 of us. Tried to bring it up with the owner he was rude. l was very disappointed. 7-day stay in such a condition, not good at all. Bad choice.

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Sikelela Guesthouse 's response

The room the guest was given was exactly what she booked for i.e., the “Family Room with Balcony - Bath and Shower”. On arrival, the room was presented to the senior citizen, and she wanted a door (bath and shower door) to be put in place the same night before she sleeps in the room otherwise she must be refunded. It was explained to the senior citizen that the design of the family room does not need a door for the bath and shower room to be put in place, because to get to the bath and shower room one needs to walk a distance of a corridor in the bedroom and turn left into the bath and shower room. So, in the bath and shower room, no one can see you from the bedroom and vice-versa. As I was explaining to the senior citizen, another guest from America who was staying in a similar family room told the senior citizen that the design is pretty good and there is no need to put a door for the bath and shower room. In addition, the senior citizen was told that guests from all over the world who have booked the family room have been always happy and no one has ever complained. Instead, the senior citizen continues to insist that a door must be put in place before she enters the room or she must be refunded. At this point, the senior citizen was told to contact the website since there is transparency between the guesthouse and the booking platform. The senior citizen then kept quiet and later on took the keys and went to her bedroom. The senior citizen must be aware that learning is a continuous process and age-independent and that at Sikelela Guesthouse we welcome constructive comments.

Sikelela Guesthouse
Johan S - Dec 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
4/5
Johan S
With spouse/partner

Our stay was relaxing. The receptionist can be friendlier and more helpful.

The room was clean. Would prefer a microwave in the room but overall it was OK.

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Tasja L - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Tasja L
Family with young children

Netjies, gerieflik, groot kamer.

Ons het slegs 1 aand gebly. Dit was gerieflik. Enigste kritiek wat ek kan gee is dat daar nie eetgerei in die kamer was nie, en dat die toilet se sitplek los was. Verder was alles perfek en ons baie gemaklik.

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Neat, comfortable, large room.

We only stayed 1 night. It was convenient. The only criticism I can give is that there were no cutlery in the room, and that the toilet seat was loose. Furthermore, everything was perfect and we were very comfortable.

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Sikelela Guesthouse 's response

Dankie dat jy jou resensie met ons en die gemeenskap deel. Ons is bly om te hoor dat jou verblyf gerieflik was en dat alles perfek was en jy baie gemaklik was. U tevredenheid is ons prioriteit, en soos bevestig deur u resensie, is ons trots op ons uitsonderlike diens. Ons waardeer dit opreg dat u die tyd geneem het om dit uit te druk. Ons bedank u ook vir u konstruktiewe kommentaar; die eetgerei is deel van die kombuis geriewe wat gaste by die ontvangs kan vra of self by die kombuis kan afhaal en daarna kan terugbesorg. Ons sien daarna uit om jou weer by Sikelela Gastehuis te verwelkom en jou verblyf nog beter te maak.

Vriendelike groete
Sikelela Guesthouse

Sikelela Guesthouse
Lucinda W - Nov 2022
Overall rating
Cleanliness
5/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
4/5
Lucinda W
Individual traveler

Onprofessioneel.

Personeel was onprofessioneel. Gaste het geraas gemaak en WiFi was vir amper hele dag af sonder kommunikasie van personeel.

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Unprofessional.

Staff was unprofessional. Guests were making noise and WiFi was down for almost the whole day with no communication from staff.

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Phindile F - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Phindile F
Large group

It was awesome stay, management and staff was very welcoming and helpful to make our stay easier.

Since we were traveling with young mixed gender students from the age of 10 years the cameras helped a lot.

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Sikelela Guesthouse 's response

It was a great experience having such a large group of mixed-gender students. We humbly thank you for your strong leadership, management and humility. We're happy to hear that you and your students have a breathtaking stay at Sikelela Guesthouse. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our excellent service. We really appreciate you taking the time to express that, and for sharing your review with us and the community. We look forward to welcoming you again at Sikelela Guesthouse and making your stay even better.

Sikelela Guesthouse
Byron B - Oct 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
4/5
Value for money
1/5
Byron B
Individual traveler

Behulpsaam.

Kliëntediens kan verbeter, baie.

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Helpful.

Customer service could improve, a lot.

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Sikelela Guesthouse 's response

By Sikelela Guesthouse verwelkom ons konstruktiewe kommentaar vir voortdurende verbetering.

Sikelela Guesthouse
Ash-lee A - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ash-lee A
With spouse/partner

Great hostest.

The place is not that big but the people there is very friendly and its a very nice and decent place for sure. I'll stay there again, thank you for an awesome time.

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Sikelela Guesthouse 's response

Thanks for sharing your review with us and the community. We're happy to hear that you enjoyed your time at Sikelela Guesthouse. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We really appreciate you taking the time to express that. We look forward to welcoming you at Sikelela Guesthouse.

Sikelela Guesthouse
Anonymous Guest - Jun 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Restless.

Place is very tidy, but you could hear other guests making noise all night as if they were at home in your room. Walls are therefore not soundproof. We couldn't fall asleep at all because not the noise.

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Anonymous Guest - May 2022
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Large group

Pleasant although rooms are a bit small.

Rooms were very small while the kitchen was very untidy. However, the staff were very helpful and friendly.

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Shevandre J - Jan 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shevandre J
With friends

We really enjoyed our stay at the guesthouse.

The balcony at the from room was nice, it's very big and spacious. We really enjoyed our stay. The only thing that was disturbing was the ants on the cupboards. We couldn't leave our food out cause then the whole place was full of ants. But further on it was great.

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Brenda L - Jan 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Brenda L
With friends

Uitstekend.

Als was bo uit, dis 'n wonderlike gevoel. Romanties, veilig en net uitstekend.

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Outstanding.

Als was out on top, it's a great feeling. Romantic, safe and just excellent.

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Sikelela Guesthouse 's response

Geagte Gas, dankie dat jy by Sikelela Gastehuis gebly het. Jou kommentaar is 'n goeie aanbeveling van ons huis. Ons sien uit daarna om jou binnekort terug te verwelkom.

Sikelela Guesthouse
Maree S - Jan 2022
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
4/5
Maree S
Large group

Onvriendelike mense.

Ons sou daarvan gehou het om ons eie afstandbeheer vir die hek gehad het. En sal waardeer het dat ons WiFi gehad het.

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Unfriendly people.

We would have loved to have had our own remote control for the gate. And would have appreciated that we had WiFi.

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Iris F - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Iris F
With spouse/partner

Was baie rustig, stil met niks geraas nie. So dit was vir my die beste van ales.

Ek het net 'n plek gesoek om te ontspan. En dit was die regte plek daarvoor.

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Was very peaceful, quiet with no noise. So it was the best of ales for me.

I was just looking for a place to relax. And this was the right place for it.

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Elmine H - Dec 2021
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Elmine H
With friends

Beautiful and clean.

Too much money for WIFI not working and TV with no sound. No help offered, just to move to smaller room. But stay was nice.

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Nicky S - Nov 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Nicky S
Large group

Fantasties.

Die ontvangsdames was baie vriendelik en het ons goed ontvang. Die huis is luuks en het als wat mens benodig.

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Fantastic.

The receptionists were very friendly and received us well. The house is luxurious and has everything you need.

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Fabrice Z - Nov 2021
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
5/5
Fabrice Z
With spouse/partner

Excellent

Safe and quiet place, I will come back again in the future.

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Cade A - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cade A
With spouse/partner

Fantastic, beautiful, very caring & helpful, very clean.

Everything was wonderful thank you. Thank you for your wonderful welcoming.

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Sikelela Guesthouse 's response

Thank you for staying with us at Sikelela Guesthouse. It is wonderful to learn that you enjoyed your Guesthouse experience. Our staff is honored by your kind words and thrilled to know they could assist you to make your stay enjoyable. We appreciate your taking the time to recommend our Guesthouse and we hope to have the pleasure of welcoming you back soon again. With warmest regards from Sikelela Guesthouse.

Sikelela Guesthouse
Nerina M - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nerina M
With spouse/partner

The place was amazing, we had fun.

Clean and beautiful.

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From R650
R650 R553
per night (sleeps 2)
From R650
R650 R553
per night (sleeps 2)
From R650
R650 R553
per night (sleeps 2)
Make a Booking
  • Capacity: 26 people
  • Check-in: 12:00 to 00:00
    Check-out: 10:00
  • Address: 26 Coatbridge Crescent, Parklands, Cape Town, 7441, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA2e7e592990e0b60a1e4c5a060be04d642c6797a7bc9ab217e6233087868188b5387cb60492c1edfed77c2ec783572cb22b92?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R650 nowFrom R553 per night (sleeps 2) 39 5 1 4 26 Coatbridge Crescent Parklands 7441 Western Cape 021 201 8900 12:00-00:00 10:00 -33.802388001684 18.508635
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