Rates displayed are on a self-catering basis.
Cancellation Policy: Custom15 days or more prior to arrival forfeits 75% of the deposit payment.
0 to 14 days prior to arrival forfeits 100% of the total accommodation cost.
Taxes and Extras50% deposit is required to confirm the reservation, payable within 48hrs.
Balance payment and a breakage deposit of R5000 is due 14 working days prior to arrival. Short notice bookings, including the breakage deposit, is payable immediately.
The accommodation is available from 14:00 on the day of arrival. Should you wish to arrive later than 17:00; prior arrangement needs to be made. Once the keys have been handed over guests may come and go as they please. The house must be vacated by 10:00 on the day of departure. On arrival, guests are to sign in at the security gate/boom. Please contact the house manager to meet with you.
Housekeeping, if required is available at an additional cost.
You will find a selection of attractions, activities, services and facilities within the surrounding areas, which are detailed in our Guest instruction manual, which is placed inside the house.
The applicant and all persons occupying the premises undertake to keep all furniture, all soft finishes, fixtures and fittings, wiring of amplifier and all other electrical items in and around the premises in the same state and condition as at the commencement of their stay. Guests also undertake to leave the house in the state of cleanliness as when they arrived. Any tampering or interference with the wiring/re-wiring of the amplifier will result in a call out charge The proprietors of Silver Bay Villa shall be compensated by the applicant for any damage or breakages which occur and any excess cleaning that is required. Sole interpretation in the event will be made by the proprietors and/or their property manager.
The number of persons occupying the property is not to exceed the maximum number stated in the property description or as indicated on the booking form. Should the number of people exceed the number stated, you will be charged accordingly or excess guests will be asked to leave.
All visitors must act in a reasonable manner and have consideration for the neighbours in the area. The proprietors reserve the right to terminate the let of the property in the event that the guests or any person/s occupying or visiting the property cause a disturbance or nuisance that may upset the peace and tranquillity within the neighbourhood. Music and noise levels are to be kept down to a level that is acceptable to all residents within the development.
Silver Bay Villa is a non- smoking establishment. We request smokers to make use of the "bud buckets" outside at all times. No candles are permitted at the Silver Bay Villa.
On departure, please ensure that Silver BayVilla is properly locked up and the burglar alarm is activated. Kindly arrange with the house manager to hand over the key and the remote.
The proprietors do not accept liability for any loss or damage to person or personal property however caused.
Kindly report any and all damages and breakages that may have occurred during your stay.
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