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Silver Oak Luxury Accommodation

Guest House

Review Summary

3.3 out of 5from 30 reviews for Silver Oak Luxury Accommodation
Cleanliness
3.1/5
Service
2.9/5
Location
4.1/5
Safety
3.5/5
Value for money
2.8/5
Marianka B - Jun 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Marianka B
Family with young children

Dit is amper asof die plek steeds onder konstruksie is.

Daar is nie plek vir klein kinders om te speel nie. Geen teelepels in kamers nie, bedlampies los en werk nie, aircon werk nie.

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It's almost like the place is still under construction.

There is no place for small children to play. No teaspoons in rooms, bedside lamps left and not working, aircon not working.

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Lourens K - Jan 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
1/5
Lourens K
With spouse/partner

No aircon, TV and kettle didn't work. Broken furniture, doors and cabinets. No toilet paper.

Would not visit this place again.

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Marina C - Sep 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Marina C
Family with young children

Kamers vuil en verwaarloos.

Nee, dankie! Ek moes daar wees vir ander redes.

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Rooms dirty and neglected.

No thank you! I had to be there for other reasons.

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Lucky Adelaide P - Feb 2020
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lucky Adelaide P
With spouse/partner

The place is great and the manager is a great host. It would be nice to have a form of light during load shedding as it was so dark you could not move around unless your phone was on.

The location, security, place is great. The cleaning staff should change towels for long stay clients often and scrub shower floors daily as it's not clean.

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Silver Oak Luxury Accommodation 's response

Good day, Thank you very much for taking the time to write a review. We do try our best to make the customer feel comfortable without any complaints. Hoping to see you soon again. Regards Silver-oak

Silver Oak Luxury Accommodation
Palesa M - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Palesa M
With spouse/partner

Peaceful.

Had an amazing stay at Sliver Oak, definitely going back.

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Henriëtte B - Oct 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Henriëtte B
With spouse/partner

Regte ligging met goeie prys.

Verblyf was standaard, groot kamer en badkamer. Hier en daar benodig lodge definitief aandag.

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Right location with good price.

Accommodation was standard, large room and bathroom. Here and there lodge definitely needs attention.

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Anonymous Guest - Nov 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Individual traveler

Was acceptable.

Was acceptable have no complaint about the stay.

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Liesel O - Nov 2018
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
1/5
Liesel O
On business

Extremely poor.

Dirty entrance. Reception table had old bread on it. Documents lying all over the place. Sitting area in foyer was dirty and had newspapers lying all over the furniture and floor. Bedrooms were not clean. Duvet was too small for 2 beds moved together to form a double bed. Some lights not working in bedroom. Some plugs not working in bedroom. Veranda door could not lock. Bathroom windows could not close and lock. Luckily we were only booked in for 1 night. Never again!

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Pesh M - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pesh M
With spouse/partner

Clean and safe.

My advice is to make sure you put enough towels in the rooms.

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Silver Oak Luxury Accommodation 's response

Thank you for taking the time to give us your feedback. We do hope that next time you visit us we will give you the towels in time.
Regards,
Para

Silver Oak Luxury Accommodation
Charleen J - Aug 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Charleen J
With spouse/partner

Weird ontvangs. Maar ideaal vir 1 aand in die stad.

Dit lyk of dit eers 'n woonstel blok was en nog hotelkamers is. Als skoon en netjies. Naby restaurante.

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Weird reception. But ideal for 1 evening in the city.

It looks like it was an apartment building once and still has some hotel rooms. Everything is clean and neat. Close to restaurants.

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Richard T - Jun 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Richard T
Individual traveler

Place needs some maintenance and there was no hot water on the last day.

Place is in need of some maintenance and the hot water wasn't on in the morning.

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Whellan S - May 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Whellan S
With spouse/partner

Verblyf redelik, maar nie luxury nie.

Kamers klein, geen bedmatjies, niks ekstra tafels om iets op te sit nie, toiletsitplek los, koffie, suiker ens. nie aangevul nie. Sal verwag dat beter aandag aan kamer gegee word. Personeel egter baie behulpsaam.

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Average accommodation, but not luxury.

Rooms are clean, no bed mats, no ekxtra tables to put something on, loose toilet seat, coffee, sugar etc. not filled up. Would expect that they pay more attention to the room. Staff are very helpful though.

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Leane V - May 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Leane V
With spouse/partner

Nie regtig luxury nie, maar sal doen vir een aand se slaap.

Kort werk, maar is reg vir een aand se bly.

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Not really luxury, but will do for one night's sleep.

Short work, but is ready for one night's stay.

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Anonymous Guest - Apr 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
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Melinda V - Mar 2018
Overall rating
Cleanliness
0/5
Service
0/5
Location
0/5
Safety
0/5
Value for money
0/5
Melinda V

Bietjie teleurgesteld.

Veilig en baie naby aan die Amerikaanse Ambassade. Personeel was baie vriendelik en behulpsaam, maar die eienaar sal dringend moet aandag gee aan instandhouding en opgradering veral, ten opsigte van warm water en lugversorging. Sou ons weer die Ambassade moes besoek en behoorlike instandhouding en opgradering is gedoen by Silver Oak, sal ons weer van hulle akkommodasie gebruik maak.

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A bit disappointed.

Safe and very close to the US Embassy. Staff were very friendly and helpful, but the owner will urgently need to pay attention to maintenance and upgrading, especially regarding hot water and air conditioning. Should we have to visit the Embassy again and proper maintenance and upgrades have been done at Silver Oak, we will use their accommodation again.

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Clive M - Nov 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Clive M
With spouse/partner

Dit was gerieflik.

Die akkommodasie het heeltemal voldoen aan ons vereistes en verwagtinge.

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It was convenient.

The accommodation completely met our requirements and expectations.

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Silver Oak Luxury Accommodation 's response

Thank you so much, and next time you come there will many changes.

Regards,

Para

Silver Oak Luxury Accommodation
Marzanne P - Sep 2017
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
1/5
Marzanne P
Family with young children

Swak.

Kamer soos piepie geruik. Net 2 handdoeke vir 4 mense. Warm water 'n probleem. Baie raserig, geen respek vir stilte nie, selfs laat in die aand of vroegoggend.

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Weak.

Room smelled like pee. Only 2 towels for 4 people. Hot water a problem. Very noisy, no respect for silence, even late at night or early morning.

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Silver Oak Luxury Accommodation 's response

Good day Marzaane,

Thank you for your feedback.
The unfortunate thing is that the place was booked by school kids for the matric dance that's why there was noise. We are really sorry about that. As for the room smelling and hot water being problem, I had not one complaint.

Thanks

Silver Oak Luxury Accommodation
Tebogo M - Sep 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Tebogo M
With friends

Very upmarket accommodation.

Very neat and friendly staff.

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Mpho M - Jun 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Mpho M
With friends

I will definitely return to stay at Silver Oak.

I enjoyed my stay very much. The facilities are lovely.

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Chinedu N - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chinedu N
Individual traveler

Awesome !

Awesome and wonderful experience.

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Anna-marie N - May 2017
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
1/5
Anna-marie N
Family with teenagers

Disappointed.

Didn't clean the rooms, locked out of the rooms.

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Annette D - Apr 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Annette D
With spouse/partner

Netjiese kamers, maar absolute vals advertising!

Alles in die gym was gebreek. Kon nie oefen nie. Lee bierbottels in gym. Krag was af. Swembad het geen water. Geen duvet in kamer, bed was net met laken oor getrek. Kamers baie netjiese en ideale ligging.

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Neat rooms, but absolute false advertising!

Everything in the gym was broken. Couldn't practice. Empty beer bottles in gym. Power was off. Swimming pool has no water. No duvet in room, bed was just covered with sheet. Rooms very neat and ideal location.

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Gisela N - Apr 2017
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
2/5
Gisela N
Family with teenagers

Unkept.

The place looks like it used to be really nice, but it is extremely run down. There is a clear lack of maintenance and housekeeping. I would sadly not recommend this place.

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Zilian E - Apr 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Zilian E
With friends

Baie skoon en netjies, en geleë in 'n veilige area.

Probleme gehad met aircon wat nie werk nie en wat water bo-op 'n muurprop drup (onveilige situasie). Het net koue water in stort gehad. Geen muurprop naby 'n spieël om jou hare te blaas nie. Geen spieël in badkamer vir mans om te skeer nie. Het dit alles deurgegee aan bestuurder, maar verder het ons baie lekker gebly en daarom sal ek dit aanbeveel vir ander.

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Very clean and neat and in a safe area.

Had problems with the aircon that didn't work and the water dripping on the power plug (unsafe situation). Didn't have cold water in the shower. No power point close to a mirror to blow your hair. No mirror in bathroom for men to shave at. Told the management, but furthermore we had a great stay, can recommend it to others.

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Johnny H - Mar 2017
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
1/5
Johnny H
With spouse/partner

Sal dit glad nie aanbeveel nie.

Met die aankoms was daar mense wat in die parkering gesit en drink het. By ontvangs het die personeel nie geweet watse kamer was ons s'n nie, met gevolg is ons kamer was nie reg nie. Hulle het wel vir ons 'n kamer gegee. Maar daar was slegs 1 handdoek en die toilet was effens verstop. Ek het wel my geld terug versoek, ons het toe maar by 'n ander gastehuis gaan slaap.

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Wouldn't recommend it at all.

Upon arrival there were people in the parking drinking. At reception the staff didn't know which room was ours, and our room wasn't ready. They did give us a room. But there was only one towel and the toilet was a little blocked. I requested my money back and we stayed at a different guest house.

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Richard S - Feb 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Richard S
On business

You get what you pay for.

Good location. The room was very basic but seemed (mostly) clean. We were 3 guests but arrived to only 2 bath towels and no hand towel. After requesting more towels we had to wait about 30 minutes after which we were brought still slightly-damp towels. The room needs some maintenance. I don't think I'd stay here again.

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Ley N - Nov 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Ley N
Individual traveler

Great break away from the city.

I enjoy my own space and my own timing. My room was always cleaned and the personnel were very friendly. I'm definitely going back. It's in a serene area and you can really feel like you're far away when you're literally in the middle of a buzz. Thank you.

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Johan E - Nov 2016
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
4/5
Johan E
Individual traveler

It was good.

I would advise that Silver Oak sharpens up on maintenance as the downlights didn't work. I had to request an aircon remote. The staff members were helpful and friendly.

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Chirinda R - Sep 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Chirinda R
On business

Great place to stay at!

Staff are friendly and helpful.

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Silver Oak Luxury Accommodation 's response

Thank you for the review.

We can always improve on whatever you can tell.

Many thanks.

Silver Oak Luxury Accommodation
Corne L - Jul 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
2/5
Corne L
Large group

Nie goed nie.

Personeel was onvriendelik en onbehulpsaam. Kamers het nie genoeg komberse gehad nie.

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Not good.

The staff were unfriendly and unhelpful. Rooms didn't have enough blankets.

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From R700
R700 R630
per night (sleeps 2)
From R700
R700 R630
per night (sleeps 2)
From R700
R700 R630
per night (sleeps 2)
Make a Booking
  • Capacity: 60 people
  • Check-in: 11:00 to 23:00
    Check-out: 10:00
  • Address: 120 6th Road, Hyde Park, Johannesburg, 2196, Gauteng
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDAyNDJmYmI2LWVmNzctNDM5ZS05NmYyLTAwOTU4MmU1OWQ1NQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R700 nowFrom R630 per night (sleeps 2) 30 5 1 4 120 6th Road Hyde Park 2196 Gauteng 021 201 8900 11:00-23:00 10:00 -26.119662379695 28.036949796295
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