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Sondela Nature Reserve and Spa Country House

Guest House

Review Summary

4.3 out of 5from 8 reviews for Sondela Nature Reserve and Spa Country House
Cleanliness
4.4/5
Service
4.0/5
Location
4.4/5
Safety
4.8/5
Value for money
4.1/5
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Anonymous Guest - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With spouse/partner

Eating is a big part of visiting and there is clearly a problem of ignorance.

Menu great but inexperienced chef spoiled it for us and the other guests. Just take note of that please.

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Eugene K - Oct 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
2/5
Eugene K
With spouse/partner

Die naweek was geboek vir my en my vrou se 12de huweliksherdenking wat ons kon vier vir die eerste keer in 11 jaar.

Ek het gevra dat hulle vir my blomme, vonkelwyn en sjokolade in die kamer sal sit met aankoms, waarop hulle my 'n kwotasie gegee het toe ek bespreek het. Met die aankoms was daar nie 'n verwelkomingsdrankie soos wat gesê was nie. Ook geen vonkelwyn, blomme of sjokolade soos ek gevra het nie. Ek het dit gevra omdat ek dit spesiaal wou maak vir my vrou, maar daar was niks. Hulle het my eers later gevra wanneer ek die goed in die kamer wil hê, en het ook gesê die blomme by Pick n Pay is nie mooi nie, so hulle het nie blomme gekry nie. Eerstens wil ek nie Pick n Pay blomme hê nie. Tweedens sou ek betaal vir alles waarvoor ek gevra het. Hulle het toe wel die kamer mooi gemaak Saterdagaand met slegs vonkelwyn en blare wat uit die tuin kom. Ek het toe gevra dat hulle ook 'n bottel vonkelwyn saam met die ontbyt sal gee vir Sondagoggend, wat hulle ook nie gedoen het nie. Ons het ook cocktails bestel waarvoor ons meer as 45 minute gewag het. Toe die cocktails uiteindelik kom, was dit gemaak met plat soda water. Ek dink dit is pateties van hulle, aangesien dit R4750.00 gekos het vir die 2 nagte en dan is dit die diens wat ons kry. Alles wat ek ekstra wou gehad het, sou ek ekstra vir betaal het sonder enige probleem. Ek sal hulle nooit weer gebruik nie. Iets wat spesiaal moes wees, het hulle heeltemal verknal. Wat ek wel moet sê, is dankie aan die sjef. Die kos was baie lekker gewees.

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The weekend was booked for me and my wife's 12th wedding anniversary, which we were able to celebrate for the first time in 11 years.

I asked that they put flowers, sparkling wine and chocolates in the room for me on arrival, which they gave me a quote for when I booked. On arrival there was not a welcome drink as stated. Also no sparkling wine, flowers or chocolate as I asked. I asked because I wanted to make it special for my wife, but there was nothing. They didn't ask me until later when I wanted the stuff in the room, and also said the flowers at Pick n Pay weren't pretty, so they didn't get flowers. First of all, I don't want Pick n Pay flowers. Second, I would pay for everything I asked for. They did make the room beautiful on Saturday night with only sparkling wine and leaves from the garden. I then asked that they would also provide a bottle of sparkling wine with the breakfast for Sunday morning, which they did not do either. We also ordered cocktails for which we waited over 45 minutes. When the cocktails finally came, they were made with flat soda water. I think it's pathetic of them as it cost R4750.00 for the 2 nights and then this is the service we get. Anything I wanted extra I would have paid extra for without any problem. I will never use them again. Something that was supposed to be special completely screwed them up. What I do have to say is thank you to the chef. The food was very nice.

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Jaco L - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco L
With spouse/partner

Fantasties.

Butler TC was great. Almal was baie vriendelik en behulpsaam.

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Fantastic.

Butler TC was great. Everyone was very friendly and helpful.

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Willem D - Dec 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Willem D
With spouse/partner

Baie rustige omgewing en privaat, dus geen geraas.

Uitstekende diens van onder andere, David, Thabang en Knowledge. Kos was ook ook van bostaande gehalte. Kamers baie netjies en skoon. Tuin ook baie netjies en privaat swembad net vir mense wat tuis gaan by Country House.

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Very quiet environment and private, so no noise.

Excellent service from, among others, David, Thabang and Knowledge. Food was also of the above quality. Rooms very neat and clean. Garden also very neat and private swimming pool only for people staying at Country House.

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Sondela Nature Reserve and Spa Country House 's response

Goeie dag

Dankie dat jy die tyd geneem het om vir ons terugvoer te gee oor jou verblyf by Sondela Natuurreservaat. Ons waardeer dit altyd om terugvoer te hoor oor die ervaring wat u gehad het en u kommentaar is ter harte geneem.

Ons waardeer jou insette en streef altyd daarna om ons gaste se verwagtinge te oortref.

Ons hoop om jou binnekort weer by Sondela Natuurreservaat te sien.

Vriendelike groete,

Sondela Natuurreservaatbestuur

Sondela Nature Reserve and Spa Country House
Andre R - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Andre R
With spouse/partner

Great visit.

Great place and great food.

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Antoinette W - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Antoinette W
With friends

Die span wat na jou kyk is awesome verby!

Uan, Jurie en Renier het ons soos royalty hanteer. Niks was te veel moeite nie en alles was gedoen met 'n breë smile! Dit was 'n ongelooflike naweek saam met die jong, maar professionele span!

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The team that looks after you is awesome!

Uan, Jurie and Renier treated us like royalty. Nothing was too much trouble and everything was done with a big smile! It was an incredible weekend with the young, but professional team!

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Annatjie H - Jan 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Annatjie H
Family with young children

Was aanvaarbaar.

Internet bedrag en kwotasie wat ons gekry het het verskil en was baie duurder as wat hul die kamers geadverteer het! Desember dalk? Ons het die webtuiste wel ingelig daaroor! Daar was nie 'n yskassie in kamer vir ons koue goed nie wat ons gemis het! Aanwysings na Country House was baie sleg en ons moes terugry na ingang om seker te maak!

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Was acceptable.

Internet amount and quote we got differed and was much more expensive than they advertised the rooms! December maybe? We did inform the website about it! There wasn't a small fridge in room for our cold stuff which we missed! Directions to Country House were very bad and we had to drive back to entrance to make sure!

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Monique V - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Monique V
With spouse/partner

'n Wonderlike ervaring en rustige wegbreek.

Heerlik gekuier. Alhoewel die jong mense wat na ons omgesien het, baie hard gewerk het en uit hulle pad gegaan het om die standaard so hoog as moontlik te stel, het ek gevoel dat ek die toesig van 'n ervare persoon waardeer sou word, om die jong klomp soms te rig en te lei. 'n Poeding wat geflop het moes nooit die kombuis verlaat het nie en die bestanddele vir 'n mengel drankie moes beskikbaar kon wees te alle tye. Leiding vir die pragtige jong mense is nodig om die 4 ster ervaring 'n ware 5 ster ondervinding te maak want ek betaal beslis 'n 5 ster tarief.

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A wonderful experience and peaceful getaway.

Had a great time. Although the young people who looked after us worked very hard and went out of their way to set the standard as high as possible, I felt that I would have appreciated the supervision of an experienced person, around the young bunch sometimes to direct and lead. A pudding that flopped should never have left the kitchen and the ingredients for a mixed drink had to be available at all times. Guidance for the beautiful young people is needed to make the 4 star experience a true 5 star experience because I am definitely paying a 5 star rate.

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From
R2 360
per night, for 2 ppl
From
From R2 360
per night, for 2 ppl
8 reviews
Make a Booking
SECURE PAYMENT VIA
TRAVELGROUND.COM
From
R2 360
per night, for 2 ppl
Make a Booking
  • Capacity: 14 people
  • Check-in: 15:00 to 19:00
    Check-out: 10:00
  • Address: Farm Tweefontein 426 KR, Bela Bela, 0480, Limpopo
  • No children under 16
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA77485b042f18c791312fa85caa6dfbbd5b6f7235f48242ce4e9b9da2595b1aa7440f70ac8314f7dbc13a4e101f95640f0006?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 360 per night, for 2 ppl 8 5 1 5 Farm Tweefontein 426 KR Bela Bela 0480 Limpopo 021 201 8900 15:00-19:00 10:00 -24.926332 28.392268
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