Suburban Oasis
Review Summary
Jade D - Mar 2021
Overall score
Our stay was enjoyable.
Suburban Oasis's response
Glad to hear that you enjoyed your stay.
Weather and water temperatures are unfortunately out of my control.
All the best!
Abe P - Dec 2020
Overall score
Dit was awesome, dankie.
Charlene M - Nov 2020
Overall score
We had an absolutely stunning weekend and will definitely return.
Zimkhitha B - Nov 2020
Overall score
Amazing!
Siphesihle M - Sep 2020
Overall score
Lovely, spacious home with a great host.
Suburban Oasis's response
Only a pleasure. Thank you for the positive review.
Cornell-joan M - Dec 2019
Overall score
Excellent in all aspects!
Suburban Oasis's response
Very happy that you enjoyed your stay at my place. All the best.
Deborah T - Nov 2019
Overall score
Everything was on par, it was all I expected and more.
Suburban Oasis's response
Awww!! Thanks so much for the kind words... Only a pleasure having you stay. Looking forward to seeing you back here again!
Natasha S - Jul 2019
Overall score
Dit was baie lekker en ontspannend.
Suburban Oasis's response
Dankie! Natasha, julle is enige tyd weer welkom!
Ntombi M - Jun 2019
Overall score
Don't look any further.
Read moreSuburban Oasis's response
Thanks Ntombi,
It was my pleasure hosting you folks during your stay army place in Cape Town. Very happy to hear that you enjoyed your stay and thanks for the recommendation.
All the best!
Tiisetso D - May 2019
Overall score
The treatment we received from Peter left a bitter taste in our mouths and we are not to return.
Read moreSuburban Oasis's response
Dear Tiisetso,
My check in and check out times are clearly mentioned in my listing and are to be respected. Early check-in and late check-outs are only possible by prior arrangement and then only when I have no guests leaving or arriving the same day that you are arriving or leaving. All off my other local and overseas guests have honoured and respected this without question or complaint.
After you confirmed your reservation you contacted me pleading me to let you bring an additional 5th person even though you knew that my place only has 2 double beds and is best suited for 4 guests which I explained to you, however, you where happy with this and the prospect of one of your group sleeping on the couch.
Prior to your arrival I reminded you that I had people checking out on the morning of your arrival at 10 am and we need time clean the place before your check in at 2 pm however you ignored my messages ignored and decided to arrive(20mins) early and I had no choice but to let you check in early. The geyser is big enough for 4 people to take showers, not to languish in for extended periods and there were 5 of you. There are extra fleece/ blankets in the unit, an indoor fireplace and a heater...which have been sufficient for all of my guests prior to your stay. Nevertheless, I still came and dropped off an extra double thick fleece for you that evening.
I messaged you the evening before your departure to remind you of your check out time at 10 am the following morning as I had new guests arriving at 2 pm that day, however, you chose not to acknowledge or respond to my message. The following morning I tried messaging you again in this regard to no avail. I then tried calling you and you chose not to take my calls. Eventually, just before 10am, you messaged me requesting to leave all of your luggage at my place until 3:30 pm. I reminded you that I had guests arriving at 2 pm that it would not be possible to leave all of your luggage at my cottage. This clearly upset you and you kept on trying to get me to change my mind and to find alternatives which were not possible at such short/ last minute notice.
I'm sorry that you have taken this all so personally when clearly it is not as I run a business and we all have rules to follow and adhere to or we run the risk of inconveniencing the next guests. As mentioned, I have no problem with flexibly of check-in and check-out times when the situation allows for this. I hope that you enjoyed your time here in Cape Town and wish you well!
Samantha A - Nov 2018
Overall score
Amazing place to go and spend some quality time with your family.
Suburban Oasis's response
Thanks Samantha, you are very welcome!
Isobel V - Oct 2018
Overall score
It was lovely!
This review has been translated,click hereto view the original version.
Dit was heerlik!
Die plekkie is baie goed toegerus, gerieflik en veilig. Sal verseker weer daar bly in die toekoms! Peter is 'n goeie gasheer en was baie behulpsaam.
You are reading the original review,click hereto view the translated version.
Suburban Oasis's response
Dankie Isobel, julle is baie welkom!
Lameez A - Oct 2018
Overall score
Very clean and neat.
Suburban Oasis's response
Thanks Lameez.
Talita M - Sep 2018
Overall score
Goed toegeruste eenheid, baie sentraal en die ligging is ideaal om verskillende aktiwiteite/plekke in die Kaap te bereik en te verken.
Suburban Oasis's response
Dankie Talita, julle is enige tyd welkom.
- Capacity: 4 people
-
Check-in: 14:00 to 23:00
Check-out: 10:00 - Address: 28 Hampstead Road, Claremont, Cape Town, 7708, Western Cape
- All ages welcome