Sunrise Beach View
Review Summary
Shulize C - Mar 2021
Overall score
Sal vir seker weer terug wees.
Leana B - Oct 2020
Overall score
Ongelooflik lekker gebly.
Sunrise Beach View's response
Baie dankie vir die mooi resensie en julle vriendelikheid, Leana. Ons sien uit om julle terug te he.
Gert S - Feb 2020
Overall score
Baie goed en naby die lughawe.
Willie V - Jan 2020
Overall score
Beautiful view and very nice apartment in good condition. Owners were very nice and made us feel very welcome. Thank you Suné.
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Pragtige view en baie nice woonstel in goeie kondisie. Eienaars was baie nice en het ons baie welkom laat voel. Dankie Suné.
Woonstel baie mooi skoon met 'n pragtige view. Veilige kompleks met 24 uur security.
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Gisela G - May 2019
Overall score
Beautiful views and great location!
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Pragtige uitsig en wonderlike ligging!
Westbrook strand is pragtig. Mooiste sonsopkoms. Die woonstel is gerieflik ingerig.
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Madelaine P - Apr 2019
Overall score
Prysloos.
James B - Apr 2019
Overall score
Was lekker maar nie op standaard wat ons verwag het nie.
Willem K - Nov 2017
Overall score
Sea view fantastic.
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See-uitsig fantasties.
Goed geleë, netjies, veilig en by die strand.
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Evan B - Oct 2017
Overall score
Baie nice view maar dis dit ongelukkig
Read moreSunrise Beach View's response
Good day Evan
Thank you for your review of Sunrise Beach View.
1- I'm not sure why you were under the impression our address is different to the address given; our unit is located at Sunrise Beach Apartments on 33 North Beach Road, Westbrook.
2- Before we can give anybody directions and confirmation to collect our keys, we need payment made in full, as well as a proof of payment. We only received your proof of payment late, and because of the early check-in we granted you, there was this delay in sending you the confirmation to pick up the keys.
3- Previously we have looked at leaving our keys closer to our apartment, and also at the real estate agency across the road. However, complications arise when there are late check-ins, which are the majority of our check-ins. The estate agency closes at 4h30pm. If our guests are delayed for any circumstances there then is no way they can collect the keys. It makes more logic this way and we decided to rather leave them at a 24hour accessible security Holding box at the BP garage a mere 6 km away. It is safe, reliable for all and has worked well with all of our previous guests. We have never had a complaint in the past.
4- Thank you for bringing to our attention that a few of our downlights weren't working. There were 3 throughout the apartment that needed to be replaced and they have already been fixed.
5- Regarding the oven, you should have contacted us when you noticed you couldn't turn it on. We would have come out immediately to assist you and show you how to work and use it. It's not broken but just needs a button to be pushed to activate it. So sorry for this inconvenience
6- There have been a few serious storms and downpours of rain in KZN of late, our third bedroom (which is our extra room and which was not booked by these guests) has a bit of water damage on the walls which will be renovated shortly.
7- We granted you an early check-in for 9 am without hesitation. Our normal check-in time is 3 pm which allows our cleaning staff to clean the apartment on the day of arrival. The apartment is fresh and ready for our guests this way. However because we allowed you a nice and early check-in, our cleaning staff needed to come clean and prepare the apartment the previous day. Our staff always clean outside and inside the apartment, and dust off any dirt or cobwebs. They say there were no spider webs on the outside table when they left the previous day. It takes a spider a matter of minutes to build its web, and my only conclusion to this is that there must have been a spider that made those webs overnight.
8- Our rates are subsequently lower than all the other 3 bedroom apartments within our area.
Kind Regards
The Sunrise Beach View Management
Nico G - Jul 2017
Overall score
Fantastic.
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Fantasties.
Was 'n baie lekker en aangename plekkie. Goeie uitsig oor die see, skoon orals. Parkering net limited vir iemand met 'n groot van. Maar anders was dit amazing, fantastique en sal weer boek vir die plekkie. Skoonmaakdame was glad nie daar nie.
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Martin V - Dec 2016
Overall score
We were disappointed with the venue and level of service.
Read moreSunrise Beach View's response
Good Morning Martin
We are so sorry you did not enjoy your stay
Unfortunately you booked the week when there was 18000 students in the area for the matric rage. The broom was a new broom and I think it was mishandled.
We have just checked the balcony and there seems to be no problem with it .
regards
sandy
Salome V - Jul 2016
Overall score
Fantastic and beautiful view!
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Fantasties en beautiful view!
Ons kom beslis weer - dit was heerlik en woonstel is gerieflik en netjies. Beautiful view uit alle vertrekke! Handdoeke en toiletpapier sal wel n bonus wees.
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Sunrise Beach View's response
Hi Salome,
I am happy you enjoyed. There should have been toilet paper. I will look into this. My apologies.
Belinda V - Apr 2016
Overall score
Nice view with all needed to make a perfect holiday.
Sunrise Beach View's response
Thank you Belinda
I am happy you enjoyed your stay and hopefully we will see you guys again.
Maintenance here at the coast is on going, and I will definitely sort out the patio chairs and place some Q10 on the sliding door,
Warm regards
sandy
- Capacity: 6 people
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Check-in: 15:00 to 23:00
Check-out: 09:00 - Address: 33 North Beach Road, Westbrook, Durban, 4399, KwaZulu-Natal
- All ages welcome