The Grand Yellow Port Alfred
Review Summary
Gerard V - Oct 2020
Overall score
Great for a family holiday
The Grand Yellow Port Alfred's response
Good day Gerard,
Thank you very much for your great review. It was our pleasure hosting you and we hope to welcome you back in the near future.
May the sun always shine for you.
Monica
Lindiwe M - Nov 2019
Overall score
The person owning the flats was very rude and unavailable to assist us in anything we needed. That was very disappointing.
The Grand Yellow Port Alfred's response
Good day,
While we always value feedback and our guests happiness is our top priority we feel that this review is just a little harsh.
I am sorry that you felt I was rude after confirming that you would be arriving at 13:00 and I arranged for the housekeeper to be in at 06:00 to have everything ready for you. And then only arriving after 19:00 when no prior arrangements were made. I clearly indicated to you the day prior to you stay with us that should you wish to book in later to please let me know and I could arrange an agent. This, however, was not done.
To then leave the unit in the state that you did, was also not very respectful to the property of others. Bedside table lamps were broken, glasses was broken, the list goes on. Please keep little things in mind should you ever wish to book accommodation with another establishment, as the state of this unit when I walked in there 10 minutes after your departure was quite shocking.
Kindest regards,
Monica
Henriette M - Dec 2016
Overall score
Was gerieflik en kon lekker ontspan.
Lourens E - Jul 2016
Overall score
Very nice.
This review has been translated,click hereto view the original version.
Ons het baie lekker gebly!
Die woonstel is loopafstand vanaf die see, is mooi ruim, netjies en skoon en het 'n goed toegeruste kombuis. Ons sal definitief weer hier wil kom bly!
You are reading the original review,click hereto view the translated version.
The Grand Yellow Port Alfred's response
Baie dankie vir jul resensie. Lourens.
Ons sien uit daarna om jul weer in die nabye toekoms by The Grand Yellow te verwelkom.
Seën vir julle.
Monica en die hele Grand Yellow span
Lydia E - Apr 2016
Overall score
Heerlik gerus en langs die strand gestap.
The Grand Yellow Port Alfred's response
Goeie dag Lydi,
Baie dankie vir jul mooi resensie. Ek is bly dat jul so lekker uitgerus het hier in ons mooi dorpie. Ek sien uit daarna om jul weer in die nabye toekoms by The Grand Yellow te verwelkom.
Groete,
Monica - Eienaar The Grand Yellow
Colleen W - Jan 2016
Overall score
Nothing grand about the Grand Yellow.
Read moreThe Grand Yellow Port Alfred's response
Good day Colleen,
Thank you for your review, we value your feedback. We have in fact ordered daybeds for the lounge which will hopefully be arriving this soon. With the busy festive season we could not receive these before the start of the season, so we are ever improving our facility. The complex itself is very safe and we have never felt the need for extra security with it having a glass security door at the bottom as well, but we would make a padlock available for future guests should they require one.
Thank you again for your response.
- Capacity: 6 people
-
Check-in: 15:00 to 19:00
Check-out: 10:00 - Address: West Beach Drive, 12 Sandawana, Port Alfred, 6140, Eastern Cape
- All ages welcome