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at The Grand Yellow Port Alfred | TravelGround
+19

The Grand Yellow Port Alfred

5 reviews
Self Catering

Review Summary

4.3 out of 5from 5 reviews for The Grand Yellow Port Alfred
Cleanliness
4.4/5
Service
4.2/5
Location
5.0/5
Safety
4.0/5
Value for money
3.8/5
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Lindiwe M - Nov 2019
Overall score
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Lindiwe M
With friends

The person owning the flats was very rude and unavailable to assist us in anything we needed. That was very disappointing.

It's a very nice and cosy place, the price is located near a beach in a safe area. Accommodation was very clean, but you need to supply more toilet paper for large groups of people.

The Grand Yellow Port Alfred's response

Good day,
While we always value feedback and our guests happiness is our top priority we feel that this review is just a little harsh.
I am sorry that you felt I was rude after confirming that you would be arriving at 13:00 and I arranged for the housekeeper to be in at 06:00 to have everything ready for you. And then only arriving after 19:00 when no prior arrangements were made. I clearly indicated to you the day prior to you stay with us that should you wish to book in later to please let me know and I could arrange an agent. This, however, was not done.
To then leave the unit in the state that you did, was also not very respectful to the property of others. Bedside table lamps were broken, glasses was broken, the list goes on. Please keep little things in mind should you ever wish to book accommodation with another establishment, as the state of this unit when I walked in there 10 minutes after your departure was quite shocking.
Kindest regards,
Monica

The Grand Yellow Port Alfred
Henriette M - Dec 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Henriette M
With friends

Was gerieflik en kon lekker ontspan.

Alles was lekker en gerieflik. Loop afstand van die strand af en mens voel baie veilig. Almal om ons het gebraai maar ons kon nie. Sou nog lekkerder wees as ons ook kon braai. Verder sal ek die plek enige tyd aanbeveel.

Lourens E - Jul 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lourens E
Family with teenagers

Very nice.

The apartment is walking distance from the beach, as well as very spacious, neat and clean with a well equipped kitchen. We will definitely go back!

This review has been translated,click hereto view the original version.

Ons het baie lekker gebly!

Die woonstel is loopafstand vanaf die see, is mooi ruim, netjies en skoon en het 'n goed toegeruste kombuis. Ons sal definitief weer hier wil kom bly!

You are reading the original review,click hereto view the translated version.

The Grand Yellow Port Alfred's response

Baie dankie vir jul resensie. Lourens.
Ons sien uit daarna om jul weer in die nabye toekoms by The Grand Yellow te verwelkom.
Seën vir julle.
Monica en die hele Grand Yellow span

The Grand Yellow Port Alfred
Lydia E - Apr 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Lydia E
Family with young children

Heerlik gerus en langs die strand gestap.

Ons het die klein dingetjies baie waardeer soos seep en suiker wat beskikbaar was by aankoms. Hierdie plekke is gerieflik naby en ons kon elke dag vroeg- en laatmiddag met die kinders op die strand gaan stap. Ons het regtig heerlik gerus.

The Grand Yellow Port Alfred's response

Goeie dag Lydi,
Baie dankie vir jul mooi resensie. Ek is bly dat jul so lekker uitgerus het hier in ons mooi dorpie. Ek sien uit daarna om jul weer in die nabye toekoms by The Grand Yellow te verwelkom.
Groete,
Monica - Eienaar The Grand Yellow

The Grand Yellow Port Alfred
Colleen W - Jan 2016
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
2/5
Value for money
2/5
Colleen W

Nothing grand about the Grand Yellow.

Although this accommodation had a friendly host and great location, the facility and decor left much to be desired. The only decent room was the main bedroom which was well decorated and well lit. The bathroom though newly renovated had a blocked drain and no exterior ventilation. The sleeper couch in the living room was in reality only a thin foam mattress on the floor. This apartment does not have a sea view and the lack of padlock for the security door made us feel very unsafe. Overall, although the host was very charming and saw to the blocked drain immediately, we did not feel it was good value for money.

The Grand Yellow Port Alfred's response

Good day Colleen,

Thank you for your review, we value your feedback. We have in fact ordered daybeds for the lounge which will hopefully be arriving this soon. With the busy festive season we could not receive these before the start of the season, so we are ever improving our facility. The complex itself is very safe and we have never felt the need for extra security with it having a glass security door at the bottom as well, but we would make a padlock available for future guests should they require one.

Thank you again for your response.

The Grand Yellow Port Alfred
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From R1 200
per night (sleeps 6)
From R1 200
per night (sleeps 6)
5 reviews
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From R1 200
per night (sleeps 6)
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  • Capacity: 6 people
  • Check-in: 15:00 to 19:00
    Check-out: 10:00
  • Address: West Beach Drive, 12 Sandawana, Port Alfred, 6140, Eastern Cape
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAJGIwMjUyMzAzLTNkMzYtNDg0ZC05YzQ5LTc2ZGU4NmZiNjNlZQ?w=1440&h=960&fit=crop&auto=format From R1 200  per night (sleeps 6) 5 5 1 5 West Beach Drive 12 Sandawana 6140 Eastern Cape 0860 022 102 15:00-19:00 10:00 -33.60403988704 26.89556658268
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