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 at The Palms | TravelGround
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The Palms

98 reviews
Self Catering

Review Summary

4.7 out of 5from 98 reviews for The Palms
Cleanliness
4.8/5
Service
4.7/5
Location
4.6/5
Safety
4.7/5
Value for money
4.7/5
David G - Apr 2021
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
David G
With spouse/partner

Rustig.

Netjies en skoon, 'n baie rustig atmosfeer.

Jhanecke S - Mar 2021
Overall score
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
5/5
Jhanecke S
With spouse/partner

Dit was skoon, netjies en lekker ruim.

Netjiese eenheid met alles wat mens nodig het.

Dawie V - Feb 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Dawie V
With spouse/partner

Baie lekker stil plek.

Gerieflik naby Marlow-skool.

Santa A - Jan 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Santa A
With spouse/partner

Slept only one night, we were received by Tjokkie who was very friendly and made us feel at home right from the start.

The ideal overnight accommodation! Will make use of the Palms again in the future. Our pre-ordered dinner was placed in the fridge, all ready to eat.

Ferdie V - Jan 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ferdie V
With spouse/partner

Heerlik gebly.

Ons het baie lekker gebly en sal graag weer daar oornag. Dis net dat daar blykbaar 'n redelike kommunikasiegaping is tussen die bestuur. Die eenheid wat ons bespreek het was nie vir ons gekwoteer nie - by navrae was ons ingelig dat alle eenhede storte het. Ek het 'n stort nodig waar ek maklik en veilig kan in en uit a.g.v. 2 rugoperasies wat ek gehad het. Daar is toe vir ons verseker dat die eenheid wat hul vir ons kwoteer nie net 'n gewone stort het nie, maar 'n inloopstort wat dus baie maklik en veilig vir my is. Toe ons arriveer is ons in 'n ander eenheid geplaas wat nie selfsorg is nie en waar die stort oor die bad is! Op ons tweede dag het die eienaars wel kom vra of of nie wil oortrek na 'n selfsorgeenheid nie - aangesien ons verblyf toe alreeds halfpad was en ons rêrig nie lus gehad het om alles oor te dra na 'n ander eenheid, het ons besluit om maar vas te byt en te bly waar ons is. Volgende keer sal ons weet en verseker aandring om te kry wat ons benodig en nie wat die persoon wat hul besprekings doen voor lus voel nie.

Peter S - Jan 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter S

Friendly lady clean everything you need.

Enjoyed the DStv. Nice comfortable stay.

Ekmi J - Jan 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ekmi J
With spouse/partner

The Palms is 'n heerlike plekkie vir 'n oornag. Ons het lekker daar gekuier. Die kamers is ruim, netjies en goed ingerig. Baie dankie.

Heerlike verblyf. Sal beslis weer terugkom. Goeie ligging, sentraal geleë. Gasvry en behulpsaam.

Desda H - Jan 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Desda H
With spouse/partner

Vriendelik en tegemoetkomend.

Skoon, netjies en veilig.

Greg B - Dec 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Greg B
With spouse/partner

Great stop over.

The accommodation was basic but very comfortable with everything you need. Secure, plenty of parking and the welcome very efficient. Our only complaint was the food which was over priced and not good at all. I’d rather take our own microwave meal next time or would rather braai as all those facilities are there.

Pieter K - Dec 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter K
Family with teenagers

Ongelooflike omgee mense, alles was puik!

Die personeel gaan uit hulle pad uit om alles so huislik moontlik te maak. Regtig puik, sal dit altyd aanbeveel!

Charlene P - Dec 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlene P
With spouse/partner

Wonderlik

Goeie area, ligging en rustigheid.

Martie V - Dec 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Martie V
With spouse/partner

Wonderlike oornagakkommodasie.

Baie netjiese plekkie met eie stoepie in die tuin. Gasvrye ontvangs. Stapafstand vanaf die eet- en kuierplekke in Clarens. As jy hou van netheid en privaatheid moet dit jou keuse wees.

Anton D - Nov 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Anton D
With spouse/partner

Heerlik gebly. Veilig en skoon. Alles wat jy benodig is voorsien

Vriendelike diens kon nie die plek kry nie want foon se GPS het ophou werk. Dame gebel en sy het ons kom kry en gewys waar die plek en ons kamer is.

Peter S - Sep 2020
Overall score
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Peter S
With friends

Brief but pleasant.

The unit was great but outside there was a floodlight somewhere that made the unit more light than I would have liked when I tried to sleep.

Koos G - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Koos G
With spouse/partner

Puik goeie diens.

Die verwelkoming was baie goed, kon nie beter. Die etes was van die beste. Die kamer was skoon en netjies. Mens het dadelik tuis gevoel, amper soos by jou eie huis. Tjokkie was baie vriendelik en hulpvaardig. Sal weer daar tuis gaan.

Theunis V - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theunis V
With spouse/partner

Very friendly and accommodating hosts!

Had to make some changes to our booking 24 hours before arrival and the hosts went out of their way to accommodate us! Beautiful pool and communal area! Room was very neat and clean. Very happy, will definitely visit again and recommend them to all! Great that they are pet friendly if arranged in advance!

Adele W - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele W
On business

Vir seker die beste, veiligste, vriendelikste verblyf in Cradock!

Het heerlik gebly. Baie dankie!

Charmaine C - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charmaine C
With spouse/partner

Refreshing.

Friendly. Went over and beyond to make our stay as comfortable as possible. The room was well equipped and the bathroom.

Theresa C - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theresa C
Family with young children

Clean, safe, helpful, nice and neat.

Will definitely book again on my next visit. Stunning, modern place and had a lovely comfortable stay!

Marlynn M - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlynn M
With spouse/partner

Great stay.

Liked the chairs and table on the stoep. Could sit there and have a nice time without the only sitting area be on the bed. Friendly and helpful staff. Great stay.

This review has been translated,click hereto view the original version.

Heerlik gebly.

Mal oor die stoele en tafel op stoep. Kon daar sit en kuier sonder dat die enigste plek op die bed is. Vriendelike en behulpsame personeel. Heerlik gebly.

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Kobus B - Feb 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Kobus B
With spouse/partner

Tranquil en neat.

Safe.

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Rustig en netjies.

Veilig.

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Adele W - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele W
On business

Great stay with hospitable hotesses.

Stunning place with most beautiful rooms.

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Heerlike kuier met gasvrye gasvrouens.

Pragtige plek met mooiste kamers.

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Louise B - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louise B
Family with young children

Wonderlike plek. Vriendelike staff. Pragtige kamers en tuin met ‘n asemrowende swembad vir klein en groot.

Sal definitief weer soontoe gaan.

Lauren H - Jan 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
4/5
Lauren H
Family with teenagers

Well located! Stunning rock pool.

Well located property en route to Jeffrey's Bay. Stunning rock pool. Very quiet and tranquil. Room was adequate for 2 adults and 2 teenagers. Clean and neat.

Quentin E - Jan 2020
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Quentin E
With friends

Awesome place to stay. Amazing pool. Rooms were spotless, all one needs. Lovely garden setting. Host amazing.

Very safe and beautiful place to stay.

Suzette K - Jan 2020
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Suzette K
With spouse/partner

Mooi plek.

The Palms is 'n baie oulike plekkie. Ons was vriendelik ontvang, en dadelik na ons verskeie kamers geneem Kamers skoon en netjies / ruim. Sal beslis weer by The Palms oornag.

Charlene D - Jan 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlene D
Family with young children

Baie netjies, goeie diens en vriendelike gasvrou.

Ons het baie lekker gebly op pad huistoe, dit was verskriklik warm en die air con was 'n fees! Groot hoekbad vir ons toddler om in te bad en gerieflike king-size bed vir 'n goeie nagrus. Baie dankie!

Brandon B - Jan 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Brandon B
Family with young children

A perfect overnight stay.

Safe and secure with cosy rooms, beautiful garden and pool.

Karien D - Dec 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Karien D
With spouse/partner

Beautiful plek en ons het lekker gaan afkoel voor ons gaan rus het.

Dis 'n stukkie hemel met die mooiste kamer wat jou inwag as jy moeg gery is. Ons het dadelik gaan kyk waar die swembad is en gaan afkoel voor ons gaan bad en rus het. Baie dankie vir die mooi plek en om ons net vir oornag te akkommodeer.

Lindie T - Dec 2019
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Lindie T
With spouse/partner

Baie netjies en aangenaam.

Daar was nie 'n badmat nie en ons moes een van die handdoeke gebruik om nie te gly op die vloer nie. Andersins geen klagtes nie.

Minette C - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Minette C
Family with young children

Fantastiese plek om te oornag!

Heerlike oornag plekkie, skoon en netjies! Die tuin en alles by The Palms is pragtig! Vriendelike mense! Sal definitief The Palms aanbeveel en sal weer terug kom.

Lhoryn S - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lhoryn S
Family with young children

Absolutely pleased with our stay! Lovely rooms so clean and easy if you're travelling with children. Fabulous pool!

We were very impressed with The Palms, the rooms are so clean and spacious. There was everything we needed for an overnight stay. The kids had such a blast in the pool! We will definitely stay here again on future trips. Thank you!

Marlette P - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlette P
With friends

Absoluut fantasties.

Dit is fantasties om by The Palms in Cradock te bly. Dit is waarde vir jou geld, die diens is uitstekend, dit is baie skoon en netjies en nog baie mooi ook. Die ligging is perfek, want dit is so sentraal en dit is absoluut veilig daar. Ons het al verskeie kere daar oornag en elke keer is dit net fantasties daar. Ons sal altyd daar oornag. Die beste. Dankie vir julle puik en vriendelike diens.

Deon J - Dec 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Deon J
With spouse/partner

Good location, reasonable and comfortable.

Neat and clean complex. Fair rates. Very friendly management.

This review has been translated,click hereto view the original version.

Goed geleë, billik en gerieflik.

Netjiese en skoon kompleks. Billike tariewe. Baie vriendelike bestuur.

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Paul B - Dec 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Paul B
With spouse/partner

Good for three nights.

Cormelia is very friendly host. Little problems knows a fast solution and she does all for the guests. The apartments need a little renovation. We had three beautiful days in the Palms. Thank you Cormelia.

Shawn G - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shawn G
With spouse/partner

Beautiful and spacious rooms, car is safe.

The location and setting of The Palms was beautiful and staff friendly.

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Baie mooi en ruim kamers, motor is veilig.

Die ligging en uiteensetting van The Palms was baie mooi, en vriendelike personeel.

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Michelle N - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle N
With spouse/partner

Convenient.

Friendly service and rooms are convenient.

This review has been translated,click hereto view the original version.

Gerieflik.

Vriendelike diens en kamers is gerieflik.

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Frans F - Oct 2019
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Frans F
With spouse/partner

Gerieflik en maak voorsiening vir konferensies.

Hulle probeer hul bes om dit een van die beste in Cradock te maak. Die personeel is gaaf.

Charlotte V - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlotte V
With spouse/partner

Uitstekend.

Uitstekend. Die mense is baie gasvry en vriendelik en die verblyf voldoen aan alle behoeftes.

Gert R - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Gert R
With spouse/partner

Baie lekker, hulle sal my weer sien.

Dit was 'n baie goeie drie dae se bly by die Palms. Die mense is baie vriendelik en baie hulpvaardig. Ons het geen klagtes en sal 100% weer daar gaan oorslaap.

Hendrik G - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Hendrik G
With spouse/partner

Uitstekend.

Sal definitief weer van hulle gebruik maak sou ek weer in Cradock wees. En hulle is geleë in lekker stilte.

Rooie R - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rooie R
With friends

Lekker en gerieflik.

Ontvangs was flink. Die kamers was netjies, modern en elke dag gediens en die chef se kos was voortreflik. gaan definitief weer daar bly. Baie dankie.

Lourenta R - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lourenta R
With spouse/partner

Op die hande gedra!

As jy jou in Cradock bevind dan hoef jy nie verder te soek as The Palms nie. Alles was pragtig, skoon en netjies. Van die kamers tot die tuin en 'n lieflike en unieke swembad. Die eienares en gasvrou het meer soos 'n vriendin gevoel. Niks was te veel gevra nie.

Old Apostolic Church Eastern Cape Welfare Service P - Jul 2019
Overall score
Cleanliness
4/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
3/5
Old Apostolic Church Eastern Cape Welfare Service P
Individual traveler

Dit was goed gewees, die kamer was goed toegerus en die warm kombers en lugreëling het my verblyf in die hartjie van die winter baie beter gemaak.

Die plek waar ons moet ingaan vir jou verblyf, die agterhek was vir my baie onveilig, veral in my geval as 'n vrou om alleen by die agterste hek in te gaan (donker en afgeleë, omring met bosse) en om nog te stop om die hek se kode in te druk was nie 'n goeie ondervinding nie, veral in die aande. Verder was die akkommodasie heel gemaklik en 'n lekker verblyf. Die ontbytdienste was nie goed nie. Ek was kamerdiens vir ontbyt aangebied, maar toe kry ek nie my ontbyt op die tyd wat ek dit moes kry nie, en ontbyt sonder sap of yogurt of 'n vrug is onvoldoende. Verder het ek my verblyf geniet. Dis heel privaat en gerieflik om te kuier. Dankie vir u dienste The Palms.

The Palms's response

Goeiemiddag Esmeralda,
Baie dankie vir u terugvoer, ons waardeer dit opreg. Ons vra om verskoning vir enige ongerief wat u ervaar het en die betrokke personeel lid sal aangespreek word om te verseker dat die diens vir u in die toekoms beter is.
Aangaande die ingangshek; Ons het 10 klein palms in 'n ry geplant by die ingang van die akkomodasie wat nog baie klein is en dan is daar die palesiding heining. Ons het nie 'n uitklim knoppie paneel nie maar 'n parkeer een wat van n ligte voertuig tot 'n SUV wat vanuit die motor gebruik moet word. Die paneel bord is gemonteer in 'n muur wat verlig is tesame met ligte by die ingang en ek kan nie verstaan hoekom u die voertuig verlaat het nie. Die hoogte en afstand van die hek is in ag geneem toe ons die paneel installeer het om te verseker dat dit vanuit enige voertuig gebruik kan word. Dieselfde maatreëls is van binne die erf toegepas met die gemak dat dit automaties oopmaak as mens op die blad parkeer soos aangedui op die bord daarby. Indien nodig kan ek fotos verskaf.
Ontbyt word in die ontbytkamer bedien met volledige kontinentale uitleg sowel as sap, jogurt en 'n volledige Engelse ontbyt en ons het dissiplinêre stappe geneem teen die personeel lid wat aan diens was daardie dag omdat die prosedure nie gevolg was nie. Die personeel lid het aangedui dat hy onseker was oor die kamer bediening omdat dit die eerste keer was dat dit versoek was op sy rooster en daar is slegs een personeel lid op ontbyt diens elke dag en dat hy nie die initiatief geneem het om die ander 3 personeel aan diens daardie dag te betrek om die versoek flink en vlot uit te voer nie. Hy vra dus ook om verskoning vir die ongerief en ons dink dit sal goed wees om die ontbyt terug te betaal aan u. U kan u bankrekening nommer deergee aan die kantoor om dit te doen.
Weereens baie dankie vir u ondersteuning en ons hoop dat julle in die toekoms weer hier kan hê met 'n merkbare verbetering.
Cormelia du Preez( Eienaar)

The Palms
Monique W - Jun 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Monique W
With friends

Comfortable and clean.

Accommodation was comfortable and clean and was good value for money. Good place to stay.

Gerrie D - May 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerrie D
With spouse/partner

Comfortable and neat.

Neat, friendly, interesting and safe.

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Gerieflik en netjies.

Netjies, vriendelik, interessant en veilig.

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Nathania T - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nathania T
Family with young children

Very neat. Breathtakingly beautiful.

Very friendly, clean, pretty, comfortable. Value for money. Will definitely go again.

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Baie netjies. Asemrowend mooi.

Baie vriendelik, skoon, mooi, gemaklik. Waarde vir geld. Sal definitief weer gaan.

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Henry B - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Henry B
With spouse/partner

We were received in a friendly, courteous manner and felt at home straight away.

Room was clean and comfortable.

Annemarie L - Apr 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Annemarie L
With spouse/partner

It was a very pleasant and peaceful stay.

We found the whole stay pleasant. Despite Eskom's load shedding, we enjoyed the time there.

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Dit was 'n baie aangename en rustige verblyf.

Ons het die hele verblyf aangenaam gevind. Ten spyte van Eskom se beurtkrag kon ons die tydjie daar geniet.

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Urma P - Mar 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Urma P
With friends

Lekker gebly.

Lekker gebly, lekker braai gehad, gasvry.

Michelle V - Mar 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle V
With spouse/partner

Real Karoo hospitality and elegance!

Beautiful, neat and clean. The unit is well equipped. We were warmly welcomed, will stay there again for sure.

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Egte Karoo gasvryheid en elegansie!

Pragtig, netjies en skoon. Die eenheid is goed toegerus. Ons is hartlik ontvang, sal vir seker weer daar oornag.

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Franca V - Mar 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Franca V
Family with teenagers

Netjiese stop op pad see toe.

Die kamer was baie netjies en skoon. Stortkop net stukkend en mors baie. Mikrogolf en ketel kom nie by prop by nie. Het die lugreëlaar baie waardeer!

Cindé G - Mar 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cindé G
On business

Tranquil, safe and convenient.

I will definitely stay there again.

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Rustig, veilig en gerieflik.

Ek sal beslis weer daar oorbly.

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Coenraad S - Mar 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Coenraad S
Family with teenagers

It was comfortable and safe.

They make you feel at home and put effort in.

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Dit was gerieflik en veilig.

Hulle laat mens tuis voel en doen baie moeite.

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Corina M - Jan 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Corina M
With spouse/partner

Perfect overnight accommodation.

Clean, safe, quiet, stunning pool and lovely gardens to relax after a long hard days driving.

Hester V - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Hester V
Family with young children

Heerlike slaapplek en rustige atmosfeer.

Dit was absolute waarde vir geld. Mooiste skoon kamers met alles wat nodig is. Mens kry meer as wat jy verwag in ‘n pragtige omgewing. Dit voel amper soos vakansie.

Gabi W - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gabi W

Definitely an oasis in the Karoo!

What a wonderful experience! The pool is fantastic and much needed in 40 degree heat! Owners lovely helpful people. Would recommend this location to everyone.

Jacques S - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques S
With spouse/partner

Stunning.

Kon nie glo wat ons gekry het nie ,kamers is mooi en skoon, bestuur verwelkom jou persoonlik by jou kamer.

Theuns K - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theuns K
With spouse/partner

'n Heerlike plek om na 'n lang reis lekker te slaap!

Weens 'n lang reis en onvoorsiene omstandighede, het ons eers knap voor 21:00 daar aangekom. Tog het die eienaar ons vriendelik ontvang en laat welkom voel. Die eenheid was netjies en skoon en Klaas Vakie was ook daar om ons lekker te laat slaap. Dit is bedagsaam van die eienaar om ook muskietafweermiddel daar te hê sodat ons ongestoord kon slaap.

Surenthia M - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Surenthia M
Family with young children

Pleasantly surprised.

Was our first stay at The Palms and we would definitely make use of their facilities again.

Este J - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Este J
Family with young children

Convenient family accommodation.

Lovely, spacious rooms with a lovely garden for small children to play and everyone can relax together.

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Gerieflike gesinsverblyf.

Heerlike groot kamers met 'n lieflike tuin vir klein kinders om te speel en almal kan saam ontspan.

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Anton V - Jan 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Anton V
With spouse/partner

Waarde vir geld verblyf.

Gerieflike verblyf vir een of meer aande. Kamer en badkamer was skoon en netjies en alles in werkende toestand. Die groter vries-kompartement in die yskas, lugversorging en gratis WiFi, DStv en veilige parkering is 'n plus.

Daniel G - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Daniel G
Family with young children

Great place to break your journey!

Wonderful stay! Rooms are very neat and clean. Pool is fantastic.

Wayne M - Dec 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Wayne M
With spouse/partner

Clean and convenient services.

The stay was nice and everything was clean and tidy.

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Skoon en gerieflike dienste.

Die verblyf was lekker en alles was skoon en netjies.

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Elzette M - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elzette M
With spouse/partner

Uitstekende plek met alles wat jy nodig het om te oornag of te ontspan.

Baie dankie vir die vriendelike diens en top gehalte verblyf. Die selfsorg-eenhede is uitstekend en toegerus met alles wat nodig is. Dis netjies, skoon, rustig en het veilige parkering. Ek sal dit beslis aanbeveel vir ander.

Neels U - Oct 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neels U
With spouse/partner

Aangenaam en rustig.

Het al by verskeie plekke oornag. The Palms is van die beste. Bied alles om te ontspan na lang reis.

Yolandi V - Oct 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Yolandi V
Family with young children

Oulike oase in Cradock.

Behalwe vir die gasstort wat ek net nie op 'n egalige temperatuur kon kry nie, het ons baie lekker gebly en soos klippe geslaap! Vriendelike ontvangs laat mens sommer welkom voel. Ideale ligging naby die hoof roetes en die ideale stop-over oppad binneland toe.

John A - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John A

Baie vriendelike staf, gemaklike kamers, baie goeie veiligheid.

Tjokkie was ongelooflik. Sy het ons gebel voor die tyd onm ons bespreking te bevestig. Toe ons daar aankom was dit 'n lekker breë glimlag wat vir ons gewag het. My gaste uit Amerika was heelttemal mal oor Die Palms en die ontbyt wat hulle voorgelê het. Baie dankie vir die ongelooflike bly. Ek sal weer daar bly met my toergaste.

Carol B - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carol B
With spouse/partner

A very comfortable stop and would not hesitate to recommend it.

The place was clean and well appointed. The staff were very friendly and helpful. We were very comfortable there and enjoyed our stop there very much.

Sihle N - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sihle N
With spouse/partner

Great hospitality, much appreciated.

The place is fantastic! Continue with the great work you are doing. Great reception and all. Big ups to the cleaners for the great job they are doing.

Danie S - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Danie S
With friends

Very pleasant accommodation.

It was very nice staying at The Palms. Neat, effective and clean.

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Baie aangename verblyf.

Dit was lekker om by The Palms te bly. Netjies, effektief en skoon.

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Junior W - Aug 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Junior W
On business

Excellent. Exactly as expected.

Excellent overnight stay. You won't be disappointed!

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Puik, presies wat ek verwag.

Puik oornag verblyf. Jy sal nie teleurgesteld wees nie!

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The Palms's response

Baie dankie Franz.
Hoop ons sien julle gou weer.
The Palms

The Palms
Loeritha M - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Loeritha M
With spouse/partner

Gerieflik en ruim met alles wat jy benodig.

Die kamer is prakties en gerieflik toegerus. Die meubels het my veral beïndruk, want dit is 'n groot tafel, drie-sitplek bank en koninggrootte-bed wat gerieflik pas in die ruim vertrek. Daar is genoeg spasie vir twee persone en plek vir bagasie. Die kombuisdeel is effens om die hoek, ook goed toegerus en die badkamer is privaat met alles wat jy nodig het.

The Palms's response

Goeiemore Loeritha

Baie dankie vir die goeie resensie. Ons hoop om julle gou weer te sien.

Vriendelike groete
The Palms

The Palms
Marlette P - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlette P
With friends

Friendly service, really feel at home.

Thanks for great service. Thanks for the hospitality and friendliness we were welcomed with. The units are all very neat and very clean. There is really everything you need and you really feel at home there. The whole place and setup is absolutely stunning. The kids enjoyed the WiFi so much. Thanks so much, we will definitely stay there again and also highly recommend the place.

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Vriendelike diens, voel sommer tuis.

Baie dankie vir baie goeie diens. Dankie ook vir die gasvryheid en vriendelikheid wat ons almal daar ontvang het. Die plekke is almal baie netjies en gerieflik en baie skoon. Daar is regtig alles wat mens nodig het en mens voel sommer lekker tuis daar. Die hele plek en opset is absoluut pragtig en prentiemooi. Die kinders het die free WiFi so geniet. Baie dankie ons sal beslis weer daar bly en ook die plek sterk aanbeveel.

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Dinette C - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dinette C
With friends

Comfortable and well equipped.

We travelled with friends for a wedding. The rooms were spacious and well equipped which made us feel comfortable and at home. Even though we did not get to spend a lot of time at the guesthouse we did enjoy it very much. Definitely will book again!

Jacques R - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
1/5
Value for money
5/5
Jacques R
With spouse/partner

Fantastic.

Stayed in the rustic room, the bed was fantastic and the bath was awesome, just a shame there isn't a lock on the bathroom door!

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Fantasties.

Het in die rustieke kamer gebly, die bed was fantasties en die bad was awesome, was net 'n jammerte dat daar nie 'n slot op die deur was nie!

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The Palms's response

Goeie middag Jacques

Baie dankie vir jou goeie resensie. Ons hoop om julle gou weer in Suid-Afrika te sien.

Vriendelike groete
The Palms

The Palms
Tanja M - Jun 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Tanja M
Individual traveler

Modern comfort.

Neat, modern units. Warm sleep, thanks to electric blanket and air conditioner. Loved the availability of dish washing and drying cloth for dishes with a small bottle of dish washing liquid. Conveniently close to nice restaurants and the town (I walked). Would definitely stay here again.

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Moderne gerief.

Netjiese, moderne eenhede. Warm geslaap danksy elektriese kombers en lugversorger. Baie gehou van die beskikbaarheid van opwas- en drooglap vir skottelgoed met klein botteltjie wasseep. Gerieflik naby oulike eetplekke en die dorp (ek het sommer gestap). Sal beslis weer hier oornag.

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The Palms's response

Goeiemore Tanja,

Baie dankie vir jou resensie. Ons sien uit daarna om julle weer te ontvang.

Vriendelike groete,
The Palms

The Palms
Johan B - Jun 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan B
Individual traveler

Baie rustig en gemaklik.

Uitstekende ligging, doodse stilte en rustigheid deur die nag.

Lydia E - Jun 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Lydia E
With spouse/partner

Baie lekker gebly.

Lieflike ruim Royal Palm kamer. Baie netjies en skoon. Heerlike donsduvet vir die winterkoue. Vriendelike, behulpsame personeel.

Japie D - May 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Japie D
With spouse/partner

Convenient and peaceful accommodation.

Very pleasant. Located well. Received well.

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Gerieflike en rustige verblyfplek.

Baie aangenaam. Goed geleë. Goeie ontvangs. Vrye beweging.

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The Palms's response

Goeiedag Japie

Baie dankie vir die goeie resensie, dit was ons voorreg om julle hier te kon hê. Ons hoop ons sien julle gou weer.

Groete
The Palms

The Palms
Johan H - May 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan H
Family with teenagers

Great location and service.

Right from the start we had quality and efficient service and all our needs was attended to.

The Palms's response

Goeiedag Johan

Baie dankie vir die goeie resensie. Ons hoop om julle gou weer te sien.

Vriendelike groete
The Palms

The Palms
David M - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David M
Family with young children

Excellent facilities further enhanced by friendly and efficient staff,

Great facilities on offer; room was very clean and all appliances in good condition. Staff were very friendly and efficient ─ a great place to stay!

Hannes G - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hannes G
With spouse/partner

Value for money, tidy and friendly service.

Very well located, near Mountain Zebra Park, value for money, friendly reception and good service.

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Waarde vir geld, netjies en vriedelike diens.

Baie goed geleë, naby Mountain Zebra Park, waarde vir geld, vriedelike ontvangs en goeie diens.

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Madrie V - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madrie V
With spouse/partner

Wonderlik.

Baie lekker gebly, kamer baie mooi en netjies en diens en gasvryheid was tops.

Corne V - Jan 2018
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Corne V
With spouse/partner

Regtig 'n oase in die Karoo.

Ons kamer, Die Rustic Palm was puik. Die badkamer en Victoriaanse-bad was die beste. Swembad met spuite en alles presies en meer as op webblad. Sal weer daar oorbly.

Alicia M - Jan 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alicia M
Family with teenagers

Lekker "fun" akkommodasie!

Baie lekker gebly, ongelukkig net een aand, maar het die swembad baie geniet. Kamer baie gerieflik met al die nodige.

Louis M - Jan 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louis M
Individual traveler

Ek was al by 'n paar plekke in my lewe en hierdie is een van die bestes, regtig baie vriendelike eienaars.

Sal The Palms as nr. 1 aanbeveel as jy in Cradock is.

Marie M - Jan 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Marie M
With spouse/partner

Heerlik en rustig!

Die moderne wooneenheid is baie oulik!

Zelda E - Jan 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zelda E
Family with teenagers

Heerlike swembad, lugversorging in kamers en beddens gemaklik.

Ons is baie spesiaal behandel en alles was regtig pragtig skoon en netjies. Beddens ekstra groot en slaap heerlik. Kinders was gek oor die besonderse swembad. Beveel hoog aan! WiFi was net ongelukkig soms af en vir tieners is WiFi 'n 'deal-breaker'! Maar verder fantasties.

Bronwyn R - Dec 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bronwyn R
Family with young children

We had a great evening at The Palms! It’s was clean and tidy.

The beds were very comfortable. The set up is beautiful.

Analize T - Dec 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Analize T
With spouse/partner

Dit was baie rustig.

Dit is n wonderlike plek om alleen te wees met jou spesiale iemand en daar is swemgeriewe vir die kinders om hulle moeg te swem.

Fransie R - Dec 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fransie R
With spouse/partner

Pragtige juweel, met dierbare omgee-mense!

Wat 'n juweel van 'n plek, ons kamer was pragtig, netjies, koel en groot en die hoekbad 'n lafenis na die lang rit! En als is daar wat jy benodig, van skottelgoedseep tot strykyster! Dankie dat ons so welkom gevoel het, al was ons heel laat! Vriendelike, sorgsame dierbare mense! Jammer dat ons net oornag het!

Albert B - Nov 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Albert B
With spouse/partner

Enjoyable and relaxing!

Excellent ambiance and romantic atmosphere of Rustic Cottage. The colourful pool and braai area were clean and impressive. Loved the antiques. Only negative the fridge didn't work!

The Palms's response

Good Day Albert,

Thank you so much for your review. We will look into the fridge problem immediately. We hope to see you again soon.

Regards
The Palms

The Palms
Japie C - Dec 2016
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Japie C
With spouse/partner

Very pleasant and relaxing after a long hot trip.

One slight problem: the TV didn't work properly, only eTV and no DStv. After a long struggle, finally got the settings right to view DStv. Would have really liked breakfast in the mornings.

This review has been translated,click hereto view the original version.

Baie aangenaam na lang warm reis om af te pak en te ontspan.

Een ding wat gepla het: die TV was uitgestel, net eTV gewys en nie DSTV, na lang gesukkel instelling reggekry om DSTV op te vang. Sal graag ontbyt in oggend verkies.

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The Palms's response

Goeienaand,

Weereens baie dankie vir u ondersteuning ons waardeer dit opreg.
Jammer oor die TV probleem want ons het n A4 uiteensetting van hoe om die TV weer in te stel as gaste per ongeluk die TV i.p.v DStv remote gebruik teen die kaste waar bo die TV's is en nog een bo elke kamer deur met ons telefoon nommer op. Ons is spyt dat u ons nie gekontak het dat ons u hulp kan verleen nie.

Vriendelike Groete

The Palms
Deneill S - Dec 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deneill S
Family with young children

Alles was skoon en in 'n goeie kondisie. Ek was baie gelukkig.

Almal was vriendelik, en behulpsaam. Die kamers was skoon, netjies en dit voel en is eersteklas. Ons het ons verblyf baie geniet.

Johan P - Dec 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Johan P
With spouse/partner

We were impressed with The Palms and it was a pleasant experience.

It would be a good idea to place a notice at the front gate saying that there is parking on the premises. Directions to the back of the premises would help people arriving there for the first time to show them that they have to enter the parking from the back.

This review has been translated,click hereto view the original version.

Ons was beïndruk met The Palms en dit was vir ons 'n aangename ervaring.

Sal 'n goeie idee wees om 'n kennisgewing te plaas by die voorste hek dat daar veilige parkering binne die gronde is. Dan sal aanwysings na die agterkant van die perseel help om mense wat die eerste keer daar kom, in te lig dat die parkeerplek van agter af binnegegaan moet word.

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Linda H - Dec 2016
Overall score
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Linda H
With friends

Access not clear.

On arrival there was no bell at the gate. Eventually we drove around the block and found a open gate. Nobody in sight and we walked around on the property to fiind somebody. The lady did not introduce herself, gave us the key and we never saw anybody again. Had a cold shower because there was no gas silinder for the geyser.

The Palms's response

Hello,
I am sorry that you felt that way. We addressed this complaint with the lady attending to you. There is no bell at the gate but huge signs indicating the cellphone number on all entrances because a bell system does not work on a 8 000 square property. The geysers are gas geysers and if cold water is opened before the water becomes hot it will become cold. We had the technician here and your rooms has still got gas in so we suppose that is what caused the problem. Twanette was phoned twice after booking you in that tells me that she must have introduced herself and gave you her direct number. The cleaner on the other hand did state that she did not introduce herself but referred you to Twanette. There is always people on the premises 24 hours because the owner resides on the premises. Sorry for your inconvenience. We did address the situation.

The Palms
Irma V - Dec 2016
Overall score
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Irma V
With spouse/partner

Clean and neat accommodation.

There was a wedding when we stayed there and it made it quite noisy, but the guests went home at 10 pm, as promised by the owner. Had a good night's rest.

This review has been translated,click hereto view the original version.

Skoon en netjiese verblyf.

Daar was 'n troue aan tydens ons verblyf wat dit effens raserig gemaak het, maar die gaste het 10 uur huis toe gegaan, soos beloof deur die eienares. Het lekker geslaap.

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From R800
per night (for 2 people)
From R800
per night (for 2 people)
From R800
per night (for 2 people)
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  • Capacity: 31 people
  • Check-in: 14:00 to 17:00
    Check-out: 10:00
  • Address: 59 Dundas Street, Cradock, 5880, Eastern Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGQwMzg4YjZkLWNiZDgtNGM5MC1iMWRkLWZhYWFkMDA2MzRlYw?w=1440&h=960&fit=crop&auto=format From R800  per night (for 2 people) 98 5 1 5 59 Dundas Street Cradock 5880 Eastern Cape 0860 022 102 14:00-17:00 10:00 -32.166278 25.613498
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