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The Point Hotel

Hotel

Review Summary

3.6 out of 5from 11 reviews for The Point Hotel
Cleanliness
2.8/5
Service
3.4/5
Location
4.9/5
Safety
4.2/5
Value for money
2.9/5
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Mlungensi M - Mar 2020
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Mlungensi M
With spouse/partner

It was good.

Only problem is that the TV was not working and there was always nobody at the reception and there is no phone in the rooms. Cleaners did not clean very well the bed was not made up well.

Hanlie D - Feb 2020
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Hanlie D
With spouse/partner

Beautiful view, it was a problem for them to have the beds made in time.

There seems to be a problem with enough bedding. They only made the bed after four in the afternoon. The views and location are fantastic. Walking distance from restaurants. Nice holiday atmosphere.

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Pragtige uitsig, was probleem om beddegoed betyds oor te trek.

Daar is blykbaar 'n probleem met genoeg beddegoed. Hulle het eers ná vieruur die middag die bed kom oortrek. Die uitsig en ligging is fantasties. Loopafstand van restaurante. Lekker vakansie-atmosfeer.

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Lardus B - Feb 2020
Overall score
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lardus B
With friends

Beautiful views.

Excellent location and breakfast is delicious. Mattress was good quality. Hotel needs some general maintenance.

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Pragtige uitsig.

Uitstekende ligging en ontbyt is heerlik. Matras was goeie gehalte. Hotel kort wel bietjie algemene onderhoud.

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Benita S - Feb 2020
Overall score
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
2/5
Benita S
With spouse/partner

Poor service.

There were problems with our booking. Even though we already booked and paid, they couldn't find our booking.

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Swak diens.

Daar was probleme met ons bespreking. Alhoewel ons bespreek het en reeds betaal het, kon hul nie ons bespreking kry nie.

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Lizeth K - Jan 2020
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
2/5
Lizeth K
Family with teenagers

Die kostes vir hotel was definitief nie die waarde werd.

Die hotel is 'n 3 ster en nie 4 ster.

Johan M - Dec 2018
Overall score
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
2/5
Johan M
With spouse/partner

Location excellent. Very nice view of the sea.

Room beautifully redone. Door lock not working and could not be repaired during stay. DStv not working for the 4 days. Towels very old but clean. Staff helpful at reception and during mealtimes, but need more training. Food regularly too little due to big tour group with breakfast. With Christmas dinner certain dishes ran out within 2 hours. Food variation limited with breakfast. Parking not safe. Location excellent and views very nice.

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Ligging uitstekend. Baie mooi uitsig oor see.

Kamer mooi oorgedoen. Deurslot nie gewerk en kon nie herstel word tydens verblyf nie. DStv nie gewerk oor 4 dae nie. Handdoeke baie oud maar skoon. Personeel behulpsaam by ontvangs en etes, maar kort nog bietjie opleiding met diens. Kos gereeld te min a.g.v. groot toergroep met ontbyt. Met Kersete het sekere disse opgeraak binne 2 ure. Kos-variasie beperk met ontbyt. Parkering nie veilig. Ligging uitstekend en uitsig baie mooi.

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The Point Hotel's response

Thank you for review.

The Point Hotel
Paul G - Sep 2018
Overall score
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
1/5
Paul G
With spouse/partner

Fantastiese ligging en uitsig - dis al.

Tans besig met opknapping wat al lank terug moes gebeur het. Plek lyk deurmekaar, hysbak vuil, sy vloer vol sement. Lyk of niemand in beheer is by die hotel nie. Die ontbyt, was seker die slegste wat ek al in enige hotel ervaar het. Baie min verskeidenheid, net wibrood, nie een stuk kaas, koue vleis of tamatie voorgesit nie. Teen die pryse wat hulle vra was dit regtig onanvaarbaar. As jy nie die volle "package" kan veskaf nie, moet jy nie volprys daarvoor vra nie.

Carel K - Jan 2017
Overall score
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Carel K
With spouse/partner

Lovely view. That's all.

This was our third visit to The Point Hotel. The view is lovely, but the rooms are not value for money. The finishings are pathetic even though the rooms were renovated. The milk provided in the room for coffee was off. The mechanism of the safety chain for the door was faulty - it fell of when the door was opened. Staff were friendly, though. The only thing you get here is the view. Take it or leave it.

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Wonderlike uitsig, maar dit is waar dit eindig.

Dit was ons derde besoek aan die Punt Hotel. Die uitsig is wonderlik, maar die kamers is nie waarde vir geld nie, die afwerking is pateties ten spyte daarvan dat die kamers oorgedoen is. Die melk in die kamer vir die koffie was suur. Die veiligheidsketting se meganisme is verkeerd geïnstalleer; as jy die deur oopmaak val die ketting uit. Potloodmerke teen die dak en teëls. Plekke wat half geverf was. Die personeel is onvriendelik. Die hele idee wat 'n mens kry, is vir die uitsig. Vat dit of los dit.

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The Point Hotel's response

Good day,
Thank you for the email received. We appreciate all feedback, whether it be positive or negative, as we only wish to improve our services.
Please could you be so kind as to advise me the room number you stayed in? Or alternatively your surname, so I can investigate the matter for you further and give you feedback regarding your complaint.

Kind regards,
Teneil Claassen

The Point Hotel
Otto J - Oct 2014
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Otto J
With spouse/partner

Ons het die kuiertjie baie geniet!

The Point Hotel is so pragtig geleë dat 'n mens amper net op die stoep wil sit en die see indrink! Kamers lekker ruim. Die ontbyt is uitstekend en aandete was ook heerlik. Sal aanbeveel.

Murvin P - Jan 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Murvin P
With spouse/partner

Pleasant stay - will come again soon

Had a really good stay. The only suggestion from my end would be that the parking bays should be marked with room numbers to avoid confrontation and unpleasant situations between public and other hotel guests. That would be much appreciated. Thanks for everything, Mr & Mrs Pienaar.

Gerhard V - Dec 2013
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Gerhard V
With spouse/partner

Dit was regtig iets besonders! Baie netjies, veilig en die kamer is elke dag skoongemaak.

Ons het drie nagte daar deurgebring en dit was regtig baie lekker. Al wat my gepla het is die voertuie wat so laataand daar musiek gemaak het in die parkeerarea. Die buffet was baie lekker. Ek sal The Point Hotel enige tyd weer besoek.

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From R1 700
per night (for 2 people)
From R1 700
per night (for 2 people)
11 reviews
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From R1 700
per night (for 2 people)
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  • Capacity: 84 people
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: Point Road, The Point, Mossel Bay, 6500, Western Cape
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGIzNDhhZmU2LTJhN2QtNDE1Ny1hNGJkLTY4NGMwYTQxYzNhZA?w=1440&h=960&fit=crop&auto=format From R1 700  per night (for 2 people) 11 5 1 4 Point Road The Point 6500 Western Cape 0860 022 102 14:00-00:00 10:00 -34.185708917216 22.158318758011
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