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 at The Vineyard Group | TravelGround
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The Vineyard Group

5 reviews
Guest House

Review Summary

4.1 out of 5from 5 reviews for The Vineyard Group
Cleanliness
4.2/5
Service
4.0/5
Location
3.6/5
Safety
4.4/5
Value for money
4.2/5
Michelle U - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle U
With friends

We had a great time, everything was very clean, owner is very hospitable, the venue is lovely, will definitely go there again!

We had a lovely chat on the 'stoep' the morning over coffee. I will definitely go there again for a breakaway weekend or even host an event there.

Chené S - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chené S
Family with young children

Vriendelik en help waar hulle kan om jou gemaklik te laat bly.

Baie vriendelik en behulpsaam. Sal definitief weer daar gaan bly.

Lindsey D - Dec 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Lindsey D
With spouse/partner

It was wonderful.

The Vineyard Group is a fantastic stay for a quiet break. It is very nicely equipped and it is very safe. I especially love the decor.

This review has been translated,click hereto view the original version.

Dit was wonderlik.

The Vineyard Group is 'n fantastiese verblyf vir 'n rustige weg breek. Dit is baie mooi toegerus en dit is baie veilig. Ek is veral gek oor die dekor.

You are reading the original review,click hereto view the translated version.

The Vineyard Group's response

Dit was 'n groot plesier om julle by die Vineyard Group te verwelkom. Ons sien uit daarna om julle weer in die nabye toekoms te verwelkom.
Enrica - Eienaar Vineyard Group.

The Vineyard Group
Daisy G - Oct 2019
Overall score
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
2/5
Daisy G
With spouse/partner

During our stay we did not have power for 5 hours.

The place was not so clean and aired enough. It was smelling like mold.

The Vineyard Group's response

Good day Daisy,
I am very surprised at the review you've given, when we spoke on the phone after you left I asked if everything was okay to which you replied "yes".
With reference to your review my comments as follows, the power outage was a general problem in the area relating to a fault at ESKOM. This was unfortunate and entirely beyond our control.
With reference to your rating on customer service and cleanliness, I will contact you telephonically for clarification on these matters as it is the first time we've had such a rating which I view in a very serious light.
With reference to the location, that is clearly stated on the website. Regarding security, the property is securely walled with electronic gates and security lights at strategic points, parking is on the property and safe.
In conclusion, I can only apologize and reiterate that we want all our guests to have an enjoyable stay.

The Vineyard Group
Stephan S - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Stephan S
With spouse/partner

Lovely place, nice people and cute dogs.

See stars.

From R425
per night (sleeps 2)
From R425
per night (sleeps 2)
From R425
per night (sleeps 2)
Make a Booking
  • Capacity: 8 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 31 Kestrel Street, Kraaifontein, Cape Town, 7570, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAdhG0vMZvDmMGgAaJqoJOjpsa9mCRbUX4U0bpgKD8XtaU0VlPj3?w=1440&h=960&fit=crop&auto=format From R425  per night (sleeps 2) 5 5 1 5 31 Kestrel Street Kraaifontein 7570 Western Cape 0860 022 102 14:00-19:00 10:00 -33.825699526021 18.741666317791
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