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+9

Tuis Huis

Self Catering

Review Summary

3.8 out of 5from 7 reviews for Tuis Huis
Cleanliness
3.7/5
Service
3.9/5
Location
4.0/5
Safety
3.7/5
Value for money
3.6/5
Michele B - Aug 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Michele B
With friends

Well located and comfortable.

On the positive side, the beds are comfortable, the showers are great, and the location is excellent. The kitchen is well-equipped, and there are lovely warm (new) blankets in addition to duvets. The host kindly arranged wifi for us on request and communicated well, recommended restaurants etc., he also reimbursed one night which we cancelled even though he didn't have to - which is very appreciated. It does, however, need a bit of TLC - it's an old building full of character, but needs new soft furnishings (linen, rugs, curtains) and some general maintenance. Ensuring the shutters are open before guests arrive will also make a world of difference, so it's not dark as you walk in. It's odd to have the bathroom right inside the bedroom, as others have said, but given that it's an old heritage building, I can understand this was the best option for providing "en suite" facilities without having to do major renovations.

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Kate P - Jul 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kate P
Large group

Perfect place to stay, well priced and had almost everything we needed.

We were surprised to find that each bedroom had a bathroom that was not separate from the sleeping area, which makes for an intimate setting. It's great for couples but for a group of colleagues, it just meant leaving the room to allow privacy. The kitchen is lovely, just missed a coffee filter (French press). The bedding was warm but with all the rainy days we found the sheets and blankets smelled damp. The gas stove was great and helped when there was load shedding and a random power outage. It's a cosy place with a nice outside braai area.

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Zaritha V - Sep 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Zaritha V
With spouse/partner

Blomme kom kyk in Sept 2022.

Eienaars moet asb. dringend aandag gee aan die alarmstelsel. Die alarm het vir al 3 nagte regdeur die nag van tyd tot tyd afgegaan - nieteenstaande of ons dit ge-aktiveer of ge-deaktiveer het nie. Baie frustrerend - ek het bitter min slaap gekry vir die 3 nagte wat ons daar was. Anders is die huis heel lekker.

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Flowers come and see in Sept 2022.

Owners must please give urgent attention to the alarm system. The alarm went off periodically throughout the night for all 3 nights - regardless of whether we enabled or disabled it. Very frustrating - I got very little sleep for the 3 nights we were there. Otherwise the house is very nice.

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Magdaleen E - Aug 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Magdaleen E
With friends

Kuier het aan alle verwagtinge voldoen.

Die gasbottel was leeg toe ons arriveer en ons moes wag tot die volgende dag vir 'n nuwe bottel.

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Visit met all expectations.

The gas bottle was empty when we arrived and we had to wait until the next day for a new bottle.

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Anonymous Guest - Aug 2020
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With friends

Not what the pictures try to suggest.

Only the kitchen which is neat and well equipped. The rest of the rooms need a lot of attention - peeling paint and pollyfilla places that haven't been redone. Some shutters tied with wire. The beds had no duvet covers and the duvets were already brown around the edges. The place also smelled very stuffy and musty from being allowed for a long time.

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Thelma O - Sep 2017
Overall rating
Cleanliness
5/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
2/5
Thelma O

The house was comfortable and well equipped.

Having the shower and toilet in the bedroom was somewhat disconcerting. Also, having a microwave at the foot of the bed was not necessary because there was a fully equipped kitchen. There was no reception as such - we waited quite a while for someone and they were in a tearing hurry to be off.

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Tuis Huis 's response

Dear Thelma,

Firstly I would like to thank you for taking the time to advise of your recent stay at Tuis Huis. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathise regarding the points you mention in your review, especially the part of there was no reception - you have to waited quite a while for someone and they were in a tearing hurry to be off. This level of service is not acceptable and will be addressed.

We will be in contact to discuss further with you. Again, please accept my apology, and I hope that this hasn't put you off a return stay with us again.

Regards,
Johanna

Tuis Huis
Annemarie M - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Annemarie M

Great en baie sentraal.

Sien sterre.

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Great and very central.

See the stars.

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From
R1 800
per night (sleeps 6)
From
From R1 800
per night (sleeps 6)
From
R1 800
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 2A Park Street, Clanwilliam, 8135, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDExZDAyZjJiLTk1ZjEtNDc0Yy1hMWM5LTlkZTdjZTc3N2FiNg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 800 per night (sleeps 6) 7 5 1 4 2A Park Street Clanwilliam 8135 Western Cape 021 201 8900 14:00-19:00 10:00 -32.181337 18.894205
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