Clanwilliam Accommodation at Tuis Huis | TravelGround
+9

Tuis Huis

2 reviews
Self Catering

Review Summary

3.4 out of 5from 2 reviews for Tuis Huis
Cleanliness
5.0/5
Service
3.0/5
Location
3.0/5
Safety
2.5/5
Value for money
3.5/5
Thelma O - Sep 2017
Overall score
Cleanliness
5/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
2/5
Thelma O

The house was comfortable and well equipped.

Having the shower and toilet in the bedroom was somewhat disconcerting. Also, having a microwave at the foot of the bed was not necessary because there was a fully equipped kitchen. There was no reception as such - we waited quite a while for someone and they were in a tearing hurry to be off.

Tuis Huis's response

Dear Thelma,

Firstly I would like to thank you for taking the time to advise of your recent stay at Tuis Huis. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathise regarding the points you mention in your review, especially the part of there was no reception - you have to waited quite a while for someone and they were in a tearing hurry to be off. This level of service is not acceptable and will be addressed.

We will be in contact to discuss further with you. Again, please accept my apology, and I hope that this hasn't put you off a return stay with us again.

Regards,
Johanna

Tuis Huis
Annemarie M - Oct 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Annemarie M

Great and very central.

See the stars.

This review has been translated,click hereto view the original version.

Great en baie sentraal.

Sien sterre.

You are reading the original review,click hereto view the translated version.

From R1 800
per night (sleeps 6)
From R1 800
per night (sleeps 6)
From R1 800
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 2A Park Street, Clanwilliam, 8135, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDExZDAyZjJiLTk1ZjEtNDc0Yy1hMWM5LTlkZTdjZTc3N2FiNg?w=1440&h=960&fit=crop&auto=format From R1 800  per night (sleeps 6) 2 5 1 4 2A Park Street Clanwilliam 8135 Western Cape 0860 022 102 14:00-19:00 10:00 -32.181337 18.894205
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