Victoria Bay Holiday Cottage
Review Summary
Retha H - Feb 2024
Overall rating
Baie rustig en asemrowende uitsig!
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Very peaceful and breathtaking view!
Yes, it was lovely and relaxing.
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Victoria Bay Holiday Cottage 's response
Ons is so bly dat julle die verblyf en vakansie geniet het!
Mustapha M - Jul 2023
Overall rating
Fantastic.
Victoria Bay Holiday Cottage 's response
Hi Mustapha, thanks for your lovely feedback and 5-star rating. We loved hosting you and your family at Victoria Bay Holiday Cottage, you were lovely guests and we'd gladly welcome you back again. Until next time, cherish the memories! Kind regards, Carene and Wayne.
Kelly S - Mar 2023
Overall rating
Nie die geld werd nie.
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Not worth the money.
The manager is incompetent and cannot compromise at all. It's too expensive for what you get, and then there is an extra R1000 management fee in addition to the amount of the accommodation. Not worth it!
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Victoria Bay Holiday Cottage 's response
Hi Kelly, I am rather surprised by your feedback as you advised us otherwise, that you really enjoyed your stay. The location and views are PRIME and the property actually offers exceptional value for money with it's private location, full sea views, hot tub, uncapped wifi and more. Your comment that the manager was rude and not willing to compromise is unfounded as you demanded to drop your luggage earlier than check-in time, we did inform you that it wasn't possible as we had other guests depart that same day and hence we had a same day change over clean, our staff were all on site and leaving your items at the house wasn't a possibility. If we could have accommodated your earlier check in, we would have. But with a same day change over, this is simply impossible. We also made an exception as the house sleeps max 5 and your booking was made for 5, but when you sent the booking form it was for 5 adults with a child. This actually goes against the T&C's of the booking, but we accommodated you as a gesture of goodwill. As for the linen you stained during your stay, those items had to be replaced as we simply can't put stained linen out for next guests. All linen and towels were spotless on your arrival. I am sorry you felt otherwise as you told us you enjoyed your stay, but be that as it may, our other guests rave reviews speak for themselves and we will continue to welcome guests for happy holiday stays at our lovely property. I wish you well!
Debi M - Jan 2023
Overall rating
Absolutely loved our stay. It's our second time there and will definitely go back again.
Victoria Bay Holiday Cottage 's response
Hi Debi, we so glad that you enjoyed your stay back at our cottage. It's always a delight having you and your family stay and we look forward to your next visit. Until then, cherish the memories.
- Capacity: 5 people
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Check-in: 15:00 to 18:00
Check-out: 10:00 - Address: Victoria Bay Heights Road, Victoria Bay, 6529, Western Cape
- All ages welcome
