Villa Africa Boutique Hotel & Spa
Review Summary
Andre H - Nov 2022
Overall score
Goeie diens.
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Good service.
Reception was very good and friendly. Stay was good except the Saturday, as they had several events and it made stay very unpleasant. There are also no DStv channels, it is Openview and there is Netflix.
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Cecile J - Dec 2020
Overall score
Die kos Oukersaand was lekker. Ontbyt Kersdag was lekker.
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The food on Christmas Eve was delicious. Breakfast Christmas Day was nice.
I think the place needs some paint and renovation. Our aircon was not nice. The faucets in the bathroom of room 12 were half turned on. We really struggled with the TV. Wanted to watch a movie on Netflix. And when we later wanted to check another one it said the WiFi was not working. Sp in summary - don't know if I would stay there again. Pool guests all without masks - sit poolside in public area.
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Mariaan L - Mar 2020
Overall score
Netjies, goed ingerigte, goed geleë uitstekende verblyf.
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Neat, well appointed, well located excellent accommodation.
Accommodation spacious and VERY tidy. Breakfast excellent for the price. We were close to Menlyn Mall and 5 minutes from my daughter who we were visiting.
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Villa Africa Boutique Hotel & Spa 's response
Good day Mariaan,
Thank you for taking the time to have sent us your feedback regarding your recent stay at Villa Africa Boutique Hotel.
We are happy to hear that you enjoyed your stay with us.
We look forward to welcoming you back soon.
Kind Regards
Johannes Ringane
Esme M - Jan 2019
Overall score
The Hospitality was excellent.
Villa Africa Boutique Hotel & Spa 's response
Good day Esme,
Thank you for choosing Villa Africa Boutique Hotel & Spa. We are very happy to hear that you enjoyed your stay with us and that the service was excellent.
I will share your review with Villa Team. We value all guests feedback as they help us to continue improving our services as well as facilities.
We look forward to welcoming you back soon.
Kinds Regards,
Johannes Ringane
Front office manager.
Riette P - Dec 2017
Overall score
Aangenaam en gerieflik.
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Pleasant and comfortable.
Struggling for 15 minutes to get the reservation, not booked under guest's name. Unit 7's toilet leaks and the aircon does not work. Children were knocking on the sliding doors around 02:00 in the morning. Very neat with a beautiful garden.
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Villa Africa Boutique Hotel & Spa 's response
Good day Riëtte,
Thank you for taking time to write a review regarding your recent stay at Villa Africa.
We are very happy to hear that you enjoyed your stay with us.
I will like to apologise for the kids knocking on your door while you were sleeping. Our maintenance team have already fixed the problems as mentioned in your review.
We look forward welcoming you back soon
Kinds Regards,
Johannes Ringane
Front office manager
Renier V - Jan 2017
Overall score
Nie super veilig gevoel nie. Kledingstukke word vermis.
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Not feeling super safe. Items of clothing are missing.
Nice area. Near shopping center. Security was a single gate guard. Very dark on premises. The steam shower smelled like sewage 3 nights out of the number of days. After we left site for our next place in the cape we noticed that 2 of my wife's clothes were missing. We combed the room before we left the room.
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Adri B - Oct 2016
Overall score
Gerieflik, selfs met rystoel oral bereikbaar.
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Comfortable, even able to go everywhere with wheelchair.
Very satisfied, thank you. Wheelchair friendly and the food was delicious.
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Villa Africa Boutique Hotel & Spa 's response
Good day Adri,
Thank you for taking time to write such a wonderful review about our hotel.
We are very happy to hear that you enjoyed your stay with us.
We appreciate your feedback.
Looking forward welcoming you back soon.
Kinds Regards,
Johannes Ringane
Front desk manager
Mariana R - Oct 2016
Overall score
Gerieflik, still omgewing, netjies en skoon.
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Comfortable, quiet environment, neat and clean.
Breakfast could improve with more options. Would also help if breakfast could be served earlier.
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Villa Africa Boutique Hotel & Spa 's response
Good day Mariana,
Thank you for choosing to stay with us.
Thank you for your great review, we at Villa Africa we take guest feedback serious because we grow from them.
I have forwarded your concerns to the management. We having our management meeting when the owners return back to the country by next week, and I will make sure we address the issue of breakfast times as well as breakfast options.
We looking forward welcoming you back soon.
Kinds Regards
Johannes Ringane
Front desk manager
Derick S - Aug 2016
Overall score
Okay.
Villa Africa Boutique Hotel & Spa 's response
Good day,
I trust this email finds you well.
Thank you for taking time to write such a wonderful review.
We are currently upgrading our DStv channels which we hope to be completed by end of September 2016.
Our kitchen is now under new management and one of the changes we are important issue already discussed was the breakfast time which needs to change to be earlier than 7:00.
I apologise that the food was cold and well as the service been slow. I will make sure that we address this issues urgently with the restaurant manager.
Thank you for supporting Villa Africa Boutique Hotel, looking forward welcoming you soon.
Kinds Regards,
Johannes Ringane
Front office manager
- Capacity: 84 people
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 272 Furrow Road, Equestria, Pretoria, 0181, Gauteng
- All ages welcome
