Wagon Wheel Country Lodge

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Lizette C
Family with teenagers

Netjies, veilig.

Netjiese veilige verblyf. Sal dit aanbeveel vir oornag doeleindes.

Diana's Response

Dear Lizette,

Thank you so much for your positive review. It is always such a pleasure to read feedback from our guests. Your time and effort in sending this is much appreciated.

Thank you again and we hope that you will visit us again soon.

Kind regards,
Diana

Wagon Wheel Country Lodge

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Louis M
Individual traveler

Comfortable and good location.

There’s a few negative aspects: bar only opens at 5 but in town there is a choice so not really a big concern. The lodge is very old and needs a bit of up keeping. The room was great! Discovered at 5 am when I wanted to shower that there was no hot water. I didn’t check if maybe I needed to flip a switch somewhere.

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Adriaan V
With spouse/partner

Friendly reception. Room was neat and clean. Ideal for overnight.

Accommodation was good, room neat and clean, staff friendly.

Vriendelike ontvangs. Kamer was netjies en skoon. Ideaal vir oornag.

Verblyf was goed, kamer netjies en skoon, personeel vriendelik.

This review has been translated, to view the original version

Diana's Response

Dear Adriaan,

Thank you for the time you took to review your recent stay at Wagon Wheel Country Lodge.

We are so pleased that you enjoyed your stay and that you found Wagon Wheel as an ideal stopover en route to your destination. With our different room types we, cater for all budgets.

Once again, thank you again for your positive review, we hope to see you again soon.

Regards,
Diana Koster

Wagon Wheel Country Lodge

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Michelle V
Family with young children

Nice and peaceful.

Everything was lovely. The service and the room was great.

Diana's Response

Dear Michelle,
Thank you so much for the wonderful review from your recent stay with us at Wagon Wheel Country Lodge. It is always so nice to hear back from our guests and especially a positive review like yours. We are so happy with the 5/5 rating you gave us.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster

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Claudette B
Family with young children

Die fotos lyk glad nie soos die verblyf nie. Ek was baie teleurgesteld in die kamer. Die badkamer is onmenslik klein.

Sien sterre.

Diana's Response

Dear Claudette,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. I am sorry you were not happy with your room. We have 3 different room types that total the 65 rooms at Wagon Wheel. We have deluxe, standard and economy rooms. You booked an economy room and stayed in room 46. All our rooms appear on the site and we cannot be held liable for a guest that do an online booking expecting to stay in a deluxe room but instead book an economy room. Our intention is not to mislead anybody with false advertising, ...
Read more
Dear Claudette,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. I am sorry you were not happy with your room. We have 3 different room types that total the 65 rooms at Wagon Wheel. We have deluxe, standard and economy rooms. You booked an economy room and stayed in room 46. All our rooms appear on the site and we cannot be held liable for a guest that do an online booking expecting to stay in a deluxe room but instead book an economy room. Our intention is not to mislead anybody with false advertising, we trust guest book what they are prepared to pay for. Thank you for the wonder 5 stars on customer service. Next time please speak to the reception and I can assure you they would have made a plan to move you to a room you were happy with.
Thank you again and we hope that you will visit us again and try our standard or deluxe rooms that have been newly renovated and furnished with beautiful crisp white bedding.
Diana Koster
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Wagon Wheel Country Lodge

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Annette J
Family with young children

Gemaklik.

Vriendelike diens en oop tot laat sowel as vroegoggend.

Diana's Response

Dear Annette
Thank you so much for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are so happy you enjoyed it and found the staff and service good. Our guest comments are very important to us and we wish to thank you for taking the time to write.
We hope that you will visit us again soon.
Regards
Diana

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Andre' O
With spouse/partner

Kamer was nie deeglik skoon nie.

Ontvangs was maar so-so. Kamer was nie behoorlik skoon nie.

Diana's Response

Dear Andre,
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. I am very sorry you were not totally happy. I will take this up with the staff. Thank you for bringing this to our attention. We generally have very good comments on our rooms and very friendly reception.
I hope that you will visit us again soon.
Diana Koster

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Marie S
With spouse/partner

Very neat and comfortable.

Everything was fine, could not fault anything, except that they could consider offering DStv to all rooms, even if it was just a small package. Our room only had SABC 1, 2 and 3, if one arrives early at your destination there is only TV as entertainment, for the evening to get.

Baie netjies en gerieflik.

Alles was in orde, kon geen fout vind met iets nie, behalwe dat hul dit kan oorweeg om vir alle kamers DStv te bied, al is dit net n klein pakket. Ons kamer het net SABC 1, 2 en 3 gehad, as mens vroeg by jou bestemming aankom is daar net tv as vermaak, om aand om te kry.

This review has been translated, to view the original version

Diana's Response

Dear Marie

Thank you so much for your wonderful review on your recent stay at Wagon Wheel, it's always so nice to hear positive feedback. Thank you for your suggestion on a DStv package for all our 65 rooms. We have full DStv in our Deluxe rooms and in our Standard rooms have the local channels and Kyknet. We are in process of looking at extending the package to our standard rooms. Our lounge and bar area also has the full DStv package should there be a channel some guests would want to watch.

Thank you again for your ...
Read more
Dear Marie

Thank you so much for your wonderful review on your recent stay at Wagon Wheel, it's always so nice to hear positive feedback. Thank you for your suggestion on a DStv package for all our 65 rooms. We have full DStv in our Deluxe rooms and in our Standard rooms have the local channels and Kyknet. We are in process of looking at extending the package to our standard rooms. Our lounge and bar area also has the full DStv package should there be a channel some guests would want to watch.

Thank you again for your review, we hope that you will visit us again soon.

Regards,
Diana Koster

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Wagon Wheel Country Lodge

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Leana N
With spouse/partner

Satisfactory and convenient.

Our accommodation was satisfactory and convenient.

Bevredigend en gerieflik.

Ons verblyf was bevredigend en gerieflik.

This review has been translated, to view the original version

Diana's Response

Dear Leana

Thank you so much for the wonderful guest review. We are so happy you enjoyed your stay with us and we hope that you visit us again soon.

Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge

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Hennie L
Family with young children

Perfek.

Was 'n lekker oornagplek gewees en het baie lekker geëet en gekuier en die kamers was mooi skoon en gemaklik.

Diana's Response

Dear Hennie,
Thank you so much for your wonderful review and 5/5 rating for value for money, customer service, cleanliness, location and security. It is always so nice to hear such positive feedback, thank you. We are happy you enjoyed your meal in our traditional Karoo restaurant. Look forward to you visiting us again in the not too distant future.
Kind regards,
Diana Koster

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Annatjie O
With spouse/partner

Was a great overnight stay.

Good overnight accommodation, I can recommend it. Peaceful and quiet.

Was 'n baie lekker oornagblyplek.

Goeie oornagverblyf en kan dit aanbeveel. Stil en rustig.

This review has been translated, to view the original version

Diana's Response

Dear Annatjie,

Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We appreciate you taking the time to submit it as our guest comments are so important to us.

Kind regards,
Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge

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Quinton G
Family with young children

Skoon, maar minder as wat ons verwag het.

Die kamer was netjies en skoon. Ek het n bespreking gehad vir 2 volwasennes en 2 kinders waar een 17 jaar oud was. Daar was net 'n slaapbank sonder enige komberse, kussings en ook handoek vir die kind. Kan beter waarde kry by ander plekke vir minder as wat hulle voor vra.

Diana's Response

Morning Quinton,
I am very sorry to read your guest review on your recent stay at Wagon Wheel. I apologize for the slip up of not putting the bedding on the sleeper couch. It was an error on our housekeeping side as they had just been upholstered and they had not taken the bedding back for the sleeper couch in the room you were booked. Reception had them all in their zip bags ready to send back to the rooms.
Thank you for making mention of the clean rooms. Our housekeeping takes good care of this and the room that you stayed in ...
Read more
Morning Quinton,
I am very sorry to read your guest review on your recent stay at Wagon Wheel. I apologize for the slip up of not putting the bedding on the sleeper couch. It was an error on our housekeeping side as they had just been upholstered and they had not taken the bedding back for the sleeper couch in the room you were booked. Reception had them all in their zip bags ready to send back to the rooms.
Thank you for making mention of the clean rooms. Our housekeeping takes good care of this and the room that you stayed in has been revamped with new tiled floors, flat screen TV, air conditioner and the bathroom has been redone. We hope that you will visit us again in the not too distant future. Thank you for taking the time to review your stay, our guest comments mean a lot to us.
Diana Koster

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Wagon Wheel Country Lodge

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Lyall L
With friends

Perfect farm style accommodation, perfect for layover.

We had a perfect stay on our layover to Cape Town and then again to Johannesburg.

Diana's Response

Dear Lyall,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it as perfect for an overnight between Johannesburg and Cape Town. This is our main purpose a convenient, affordable and quick overnight for our weary travellers.
We so appreciate the time you took to review us and thank you for our 5/5 for Value for money, Customer Service, Cleanliness, Location and Security. Thank you once again and we hope that you will visit us again in the ...
Read more
Dear Lyall,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it as perfect for an overnight between Johannesburg and Cape Town. This is our main purpose a convenient, affordable and quick overnight for our weary travellers.
We so appreciate the time you took to review us and thank you for our 5/5 for Value for money, Customer Service, Cleanliness, Location and Security. Thank you once again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana
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Riette P
Family with teenagers

Skoon maar baie ruimte vir verbetering.

Was glad nie voorbereid op loadshedding nie.plek het geen idee gehad wanneer en hoe om gaste by te staan nie.die fotos is misleidend dit is meer verslete en ons kamerdeur wou nie oop en toe nie.duidelik net vir vinnige slaap en dadelik ry.

Diana's Response

Dear Riette,
Thank you for your guest review. You booked online and stayed in a deluxe room 40. This room is a newly revamped room and bathroom with a flat screen TV and new air-conditioner. Beautifully decorated. After reading your comment I thought you may have looked at a deluxe room and then booked an economy room but that was not the case. I am very surprised by your comments as we have only had good reviews on our deluxe and standard rooms as well as our very friendly and helpful staff.
The picture of the room on the site is ...
Read more
Dear Riette,
Thank you for your guest review. You booked online and stayed in a deluxe room 40. This room is a newly revamped room and bathroom with a flat screen TV and new air-conditioner. Beautifully decorated. After reading your comment I thought you may have looked at a deluxe room and then booked an economy room but that was not the case. I am very surprised by your comments as we have only had good reviews on our deluxe and standard rooms as well as our very friendly and helpful staff.
The picture of the room on the site is exactly what the room looks like. We have no intention to mislead our guests but rather cater for all budgets.
We have a generator in place for load shedding.
Thank you for taking the time to review your stay.
Diana
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Rita S
Family with teenagers

Bevredigend.

Baie vriendelike ontvangs. Kamer was netjies en skoon. Ideaal vir oornag na 'n lang dag se reis.

Diana's Response

Dear Rita,

Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. Our guests comments are very important to us.
Thanks for making mention of the friendly staff. I will convey your message to them. They always go the extra mile for our guests to make sure they are happy and have everything they need for a comefortable stay.
Our aim is to offer overnight accommodation to cater for all our clients needs.
We hope that you will visit us again soon.

Kind regards,
Read more
Dear Rita,

Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. Our guests comments are very important to us.
Thanks for making mention of the friendly staff. I will convey your message to them. They always go the extra mile for our guests to make sure they are happy and have everything they need for a comefortable stay.
Our aim is to offer overnight accommodation to cater for all our clients needs.
We hope that you will visit us again soon.

Kind regards,
Diana
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Wagon Wheel Country Lodge

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Jacqueline S
Family with young children

Aangenaam.

Ek was baie beïndruk met Wagon Wheel, personeel baie vriendelik en die lamb shank was heerlik.

Diana's Response

Dear Jacqueline,
Thank you so much for the very positive feedback on your recent stay at Wagon Wheel Country Lodge, it is always such a pleasure to read a review like yours.
I will pass your message on to the staff and to the kitchen on the lamb shanks that you enjoyed. This is one of our top sellers on the menu and being a Karoo favourite our guest love it.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana Koster

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Riette P
Family with young children

Glad nie ingerig vir load shedding en verslete buite.

Geen waarskuwing of voorsiening, nie eers kers vir load shedding. Binne netjies maar was nie skoon en deur van kamer wou nie oop nie.

Diana's Response

Dear Riette,

Thanks for your guest comment. I’m sorry that on the night you stayed we had problems with our generator. This has been sorted by an agent from George. It was not a planned generator problem and we do not have nechanics in Beaufort West that can work on them if their is a problem. It is now sorted and we are well prepared for any further load shedding. Thank you for making mention of the room and we will attend to the door.
Thanks again.
Diana

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Paula B
Family with young children

'n Totale wanindruk en geensins waarde vir geld!

Die Wagon Wheel Country Lodge sal ek vir niemand aanbeveel nie. Hulle foto's op die web skep die indruk van 'n pragtige plekke om te slaap en die teendeel is dat dit glad nie eers naastenby soos die foto lyk nie. Dis ook glad nie waarde vir geld nie. Bowenals het die staff ons vonkelwyn gesteel uit die goedjies wat hulle goedgunsitg vir ons deur die nag verkoel het. Ek is baie teleurgesteld in die Wagon Wheel.

Diana's Response

Dear Paula,

Thank you for your guest review. I am very sorry you were not happy with your room.

At Wagon Wheel, we cater to all client needs, from Budget/Economy rooms to Standard rooms and Deluxe rooms.

On our listing, we have plenty of photos of the different room types. We trust that when a guest makes a booking and self selects the room they wish to book, that this is what they choose and are prepared to pay. You booked one of the basic, Economy/Budget rooms with no TV and air-conditioner but ...
Read more
Dear Paula,

Thank you for your guest review. I am very sorry you were not happy with your room.

At Wagon Wheel, we cater to all client needs, from Budget/Economy rooms to Standard rooms and Deluxe rooms.

On our listing, we have plenty of photos of the different room types. We trust that when a guest makes a booking and self selects the room they wish to book, that this is what they choose and are prepared to pay. You booked one of the basic, Economy/Budget rooms with no TV and air-conditioner but it does have a ceiling fan. This is one of our affordable rooms with crisp white bedding and perfect for just a night's sleep. Unfortunately, we cannot be held liable for a guest that looks at a Deluxe room picture and books an Economy/Budget room. I understand you will not be happy if you have a vision of a certain type of room and arrive to one that is not so. Our intention is not to mislead our guests and that is the reason why we have so many pictures of the rooms loaded.

With regards your cooler bag that you asked reception to store in the freezer, this was done for you and the bottle of Blush Sparkling Wine - Bon Courage was stored in the fridge at reception. The next morning, when you collected your cooler bag, the shift at reception had changed and the bottle of Blush was forgotten in the fridge. This bottle is still in the fridge at reception for you to collect on your way past. Reception should have just sent you a message to let you know that you forgot to take your Blush Bon Courage. This was not stolen by reception but just stored in the fridge instead of in the freezer with the cooler bag.

Thank you again for taking the time to write, our guest comments are important to us.

Regards,
Diana Koster
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Pieter V
With spouse/partner

Good, reasonable and basic accommodation.

We were fine with the accommodation, but it's not big or luxurious. Well located on our way to Cape Town. Lovely swimming pool.

Goeie, billike, basiese verblyf.

Aanvaarbare verblyf, maar nie baie ruim of luuks nie. Goed geleë op pad na die Kaap. Lieflike swembad.

This review has been translated, to view the original version

Diana's Response

Dear Pieter
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge, we are happy to hear feedback from you as this is very important to us. Wagon Wheel is a affordable and convenient overnight stop over en route from Johannesburg and Cape Town. We strive to provide our weary traveler's the comfortable bed . We offer different types of rooms from Deluxe, standard, economy, self-catering and backpackers rooms in our caravan park.

I am so happy you enjoyed our beautiful large swimming pool.
Read more
Dear Pieter
Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge, we are happy to hear feedback from you as this is very important to us. Wagon Wheel is a affordable and convenient overnight stop over en route from Johannesburg and Cape Town. We strive to provide our weary traveler's the comfortable bed . We offer different types of rooms from Deluxe, standard, economy, self-catering and backpackers rooms in our caravan park.

I am so happy you enjoyed our beautiful large swimming pool.

We hope that you will visit us again soon

Kind regard
Diana Koster
Read less

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Tommy P
On business

Stayed over one night on my way to Cape Town.

Will definitely stay there again. Highly recommended!

Het net een nag oorgeslaap op pad Kaapstad toe.

Maar sal enige tyd weer daar oorbly. Kan aanbeveel!

This review has been translated, to view the original version

Diana's Response

Thank you for your very nice guest review on your recent stay at wagon wheel country lodge.
Our guest comments mean a lot to us and we want to thank you for taking the time to review us.
We hope you visit again soon.

Diana

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Yolanda B
Family with teenagers

Home away from home.

Skoon geriewe en personeel baie vriendelik. Dankie julle dat julle ons tuis laat voel het.

Diana's Response

Dear Yolanda

Thank you so much for the positive guest review. It is so nice to hear when a guest is happy. Thank you for taking the time to review your stay and we hope that you will be back to visit again soon.
Kind regards
Diana Koster
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge

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Gibson C
With spouse/partner

Kamers mooi en skoon.

Kan buite opgradeer, maar kamers baie mooi en skoon.

Diana's Response

Dear Gibson

Thank you so much for your positive guest review and for making mention of our beautiful and clean rooms. The outside area you mentioned that could be worked on. We are experiencing the most severe drought in the Karoo so have planted mostly aloes and vet plants that don’t need much water. Let’s pray for rain soon.
Thanks again and hope you visit again in the not too distant future.

Kind regards
Diana
Wagon Wheel Country Lodge

Wagon Wheel Country Lodge

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Heidi V
With spouse/partner

Baie netjies.

Baie netjies en gerieflik vir 'n oornag stop.

Diana's Response

Dear Heidi

Thank you, thank you so much for your very positive guest review. One always hears from guests that are not happy or have booked the wrong room type so it’s so welcoming to hear your positive review.

Our guest comments are so important to us and we do our best to offer our guests the best possible overnight stop at be best possible rates. Offering so many different types of rooms and rates we trust guests will book the room they want. Thank you again and we hope that you will visit us again in the not ...
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Dear Heidi

Thank you, thank you so much for your very positive guest review. One always hears from guests that are not happy or have booked the wrong room type so it’s so welcoming to hear your positive review.

Our guest comments are so important to us and we do our best to offer our guests the best possible overnight stop at be best possible rates. Offering so many different types of rooms and rates we trust guests will book the room they want. Thank you again and we hope that you will visit us again in the not too distant future.

Diana. Koster
Wagon Wheel Country Lodge
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Nastasja D
Family with young children

Klein kamer, skoon en netjies.

Die kamer was skoon en netjies, die swembad lyk nie so aanloklik soos op foto's nie. Ek dink die prys is baie hoog vir die tipe kamer aangesien dit baie klein is en slegs geskik is vir net 'n oorslaap. Die kos by die restaurant is baie lekker, maar beveel nie hulle nagereg aan nie. Vriendelike personeel!

Diana's Response

Dear Nastasja,
Thanks for your guest review, we are happy to hear you were happy with your room. Not sure how different the swimming pool looks to the photos, are you maybe referring to the plunge pool in the caravan park. Our big main pool is as shown on the internet. The one in the caravan park area is just a plunge pool. We have a full menu in our restaurant with various options for dessert, it is not only one option.
We have a lot of different rooms and room types from Basic economy room, standard, deluxe and self-catering family ...
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Dear Nastasja,
Thanks for your guest review, we are happy to hear you were happy with your room. Not sure how different the swimming pool looks to the photos, are you maybe referring to the plunge pool in the caravan park. Our big main pool is as shown on the internet. The one in the caravan park area is just a plunge pool. We have a full menu in our restaurant with various options for dessert, it is not only one option.
We have a lot of different rooms and room types from Basic economy room, standard, deluxe and self-catering family rooms. You can have a look at all the options we offer as we trust that each guest books what they are prepared to pay for. Our rates are different for each room type.
Thank you for making mention of the friendly staff. They take a lot of pride in what they do and will always go the extra length for our guests to ensure they are happy and all their needs are met.
Thanks again
Diana
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Charné G
Family with teenagers

'n Absolute teleurstelling om die minste te sê!

Wagon Wheel adverteer vals en ons het glad nie gekry waarvoor ons betaal het nie. Die foto'tjies het so belowend gelyk maar jy kan skaars draai in die ou kamertjie en kan basies die ketel aan skakel terwyl jy op die toilet sit. Asseblief moenie jou tyd of geld mors nie - Ek het boonop nog papiere en goed in die stort gekry wat bewys dit is nie mooi skoon gemaak nie. Die swembaddens op die perseel is damme, want die klippies op die bodem sny jou voete en daar is nie WiFi soos beloof nie, dit kry jy net by die ontvangsarea !! Definitiewe nee en ...
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Wagon Wheel adverteer vals en ons het glad nie gekry waarvoor ons betaal het nie. Die foto'tjies het so belowend gelyk maar jy kan skaars draai in die ou kamertjie en kan basies die ketel aan skakel terwyl jy op die toilet sit. Asseblief moenie jou tyd of geld mors nie - Ek het boonop nog papiere en goed in die stort gekry wat bewys dit is nie mooi skoon gemaak nie. Die swembaddens op die perseel is damme, want die klippies op die bodem sny jou voete en daar is nie WiFi soos beloof nie, dit kry jy net by die ontvangsarea !! Definitiewe nee en as mens nie sterretjies moes tik nie sou ek beslis 'n nul op als gemerk het.
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Henning S
Family with teenagers

Aircon in room a winner.

See stars.

Diana's Response

Dear Henning,

Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy you enjoyed the air-conditioner in the room. We have been having a real heat wave lately but hope it brings us some well deserved and needed rain.
Happy holidays further.
Diana Koster

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Erika V
Family with young children

Awesome.

Sien sterre.

Diana's Response

Dear Erika

Thank you so much for the wonderful review and 5/5 for value for money, cleanliness, customer service, location and security. It is so nice to hear that you enjoyed your stay and was happy with your accommodation. We strive to offer our weary travelers the best accommodation at the most affordable rates.
We hope that you will visit us again soon.
Kind regards
Diana

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Andries M
With spouse/partner

Uitstekend.

Goed om daar te bly vir oornag.

Diana's Response

Dear Andries,
Thank you so much for your wonderful review. We are so happy to hear you found Wagon Wheel a good overnight place to stay.
Thanks again for taking the time to review your stay. This is much appreciated and we hope that you will visit us again soon.
Safe travels and have a wonderful Christmas.
Kind regards,
Diana Koster

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Francois C
Individual traveler

Dit was fantasties gewees vir 'n moeë reisiger.

Ek sal enige tyd weer by Wagon Wheel tuisgaan en beveel hulle beslis aan.

Diana's Response

Dear Francois,
Thank you so much for the very positive review, it is so nice to read a review of this kind. We appreciate the time you took to write and we hope that you will visit us again soon.
Kind regards,
Diana Koster

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Suzette G
With spouse/partner

Very comfortable!

We had a comfortable room, clean and neat and will definitely consider it again when we travel there. Dinner and breakfast was lovely and the extra bonus was that I could take a long my dog and had no problems. Thank you very much.

Baie gerieflik!

Ons het die kamer gerieflik, skoon en netjies gevind en sal dit beslis weer oorweeg wanneer ons daarlangs reis. Aandete en ontbyt was heerlik en die ekstra bonus was dat ek my hond kon saam neem en geen probleme ondervind het nie. Baie dankie.

This review has been translated, to view the original version

Diana's Response

Dear Suzette,

Thank you for taking the time to submit a review on your stay. It is so nice to get such positive feedback from a client. We look forward to your next visit.

Regards,
Diana Koster

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Madu V

Good overnight place.

Would definitely recommend the lodge. Clean and tidy. Staff very friendly and helpful.

Goeie oornagplek.

Sal beslis die lodge aanbeveel. Skoon en netjies en personeel baie vriendelik en behulpsaam.

This review has been translated, to view the original version

Diana's Response

Dear Madu,

Thank you so much for the wonderful review. It is always so nice to hear such positive feedback. We hope that you will visit us again in the not too distant future.
Kind regards,
Diana

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Annelie D
Family with young children

Great Karoo accommodation.

Catered to all our needs a family.

Heerlike Karoo verblyf.

Voldoen aan al ons behoeftes as gesin.

This review has been translated, to view the original version

Diana's Response

Dear Annelie,
Thank you for your very kind and positive review with 5 out of 5 stars for value for money, customer service, cleanliness, location and security. We are so happy to receive this review and want to thank you for taking the time to comment.
We hope that you will be back soon for another visit.
Regards,
Diana

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Nick A
With spouse/partner

Very clean and friendly staff.

Very nice place to stay overnight. Friendly staff, clean rooms and nice restaurant.

Lekker skoon en vriendelike personeel.

Baie lekker plek om by te oornag. Vriendelike personeel, skoon kamers en 'n lekker eetplek.

This review has been translated, to view the original version

Diana's Response

Dear Nick

Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed your stay and for the rating.
It is always so nice to have such positive feedback and we hope you will visit us again soon.
Regards
Diana.

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Anci D

Aangename personeel en baie skoon geriewe.

Het kamer met bad geboek, maar by aankoms in kamer met stort geplaas. Ontvangs het dit egter dadelik reggestel. Ongelukkig was die badwater donker bruin (weet nie wat die probleem was nie). Klein yskas in die kamer sou help (geen plek om medikasie wat in yskas moet wees te stoor nie). Restaurant was puik. Wagon Wheel is baie goed geleë.

Diana's Response

Dear Anci,

Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are pleased to hear you found our staff efficient and very friendly and that they sorted out the room with a bath. This was a live booking and each room had a description of what is available to book. I will look into this as to how it happened that you booked a room with a bath but got one with a shower. I am happy reception was able to sort this out and moved you to a room with a bath. I am sorry the water was slightly brown ...
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Dear Anci,

Thank you for taking the time to review your recent stay at Wagon Wheel Country Lodge. We are pleased to hear you found our staff efficient and very friendly and that they sorted out the room with a bath. This was a live booking and each room had a description of what is available to book. I will look into this as to how it happened that you booked a room with a bath but got one with a shower. I am happy reception was able to sort this out and moved you to a room with a bath. I am sorry the water was slightly brown but we do find this happens every now and again with the Municipality when they have a break in their pipes and connect them again.

Thank you for your comment on our restaurant, I will pass this message on to the waitress team and kitchen staff. We do have small bar fridges in all our self-catering units and bigger family deluxe rooms. For the convenience of storing medication, we have a counter top fridge that we put into a room if a guest requests this for their medication. Sorry that you did not ask them as they would gladly have taken it to your room.

Thank you again for your review and we hope that you will visit us again soon.

Kind regards,
Diana
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Jacques L
Family with young children

Flinke en vriendelike diens.

Wagon Wheel se personeel is baie aangenaam en vriendelik. Die verskeidenheid kamers gee jou die opsie om luuks of ekonomies te bly. Die enigste probleem was die kombuis wat baie lank gevat het met ons ontbyt.

Diana's Response

Dear Jacques
Thank you so much for your wonderful guest review. We are so happy you enjoyed your stay and found our staff friendly and helpful. They take so much pride in their work and always go the extra mile for our guests, I will pass on your complement. You are so correct that we cater for all budgets with our deluxe, standard, economy, self-catering units, backpackers and caravan park. There is place for the whole family. Thank you for bringing the breakfast service to my attention, I will look into this.
Thank you again, and ...
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Dear Jacques
Thank you so much for your wonderful guest review. We are so happy you enjoyed your stay and found our staff friendly and helpful. They take so much pride in their work and always go the extra mile for our guests, I will pass on your complement. You are so correct that we cater for all budgets with our deluxe, standard, economy, self-catering units, backpackers and caravan park. There is place for the whole family. Thank you for bringing the breakfast service to my attention, I will look into this.
Thank you again, and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
Wagon Wheel Country Lodge
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Italia F
With spouse/partner

Dit was heerlik en gemaklik en die kos baie lekker.

Ek het dit baie geniet, die kos was heerlik en die staf baie vriendelik.

Diana's Response

Dear Italia,

Thank you so much for your wonderful, positive guest review. We are so pleased to hear that you enjoyed your stay, and enjoyed your meal in our restaurant.

Thank you for making mention of our very friendly staff, that take so much pride in their work and will always go the extra mile to keep our guests happy.

Thank you again and we hope that you will visit Wagon Wheel Country Lodge again, in the not too distant future.
Kind regards,
Diana Koster

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Martelize V
Family with young children

Rustig.

Personnel was vriendelik by ontvangs en vinnig te werk gegaan veral na 'n lang dag op die pad was dit goed gewees.

Diana's Response

Dear Martelize,

Thank you for your wonderful guest review. We are so happy to hear you enjoyed your stay and for giving us 5/5 stars for Value for money, customer service, cleanliness, location and security.
Our guest comments are very important to us, thank you for making special mention on our staff. I shall relay the message on to them. They take so much pride in their work and will go the extra mile for all our guests to ensure they are happy.
Thank you again, and we hope that you will visit Wagon Wheel Country Lodge ...
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Dear Martelize,

Thank you for your wonderful guest review. We are so happy to hear you enjoyed your stay and for giving us 5/5 stars for Value for money, customer service, cleanliness, location and security.
Our guest comments are very important to us, thank you for making special mention on our staff. I shall relay the message on to them. They take so much pride in their work and will go the extra mile for all our guests to ensure they are happy.
Thank you again, and we hope that you will visit Wagon Wheel Country Lodge again soon.
Kind regards,
Diana
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Vicki V
Family with teenagers

Average.

Was welcomed friendly. There was, however, a problem with our booking that took some time to sort out, but was fixed. The rooms are tasteful and has everything for an overnight stay. The other quests were a bit noisy.

Gemiddeld.

Is vriendelik ontvang. Was wel 'n probleem met ons bespreking wat 'n tyd geneem het om uit te sorteer, maar is darem opgelos. Kamers is smaakvol met alles wat nodig is vir oornag. Ander gaste was bietjie lawaaierig.

This review has been translated, to view the original version

Diana's Response

Dear Vicki,

Thank you for your guest review. I apologize for the booking problem, this has never happened before and we will see to it that it never does again. Thank you for making mention of our friendly staff and beautiful rooms.
Thank you again for taking the time to write a review, our guest comments are important to us.
We hope that you will visit us again.
Kind regards,
Diana

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Chris C
With spouse/partner

Die kamer was skoon en geen probleme ondervind nie.

Net 2 probleemareas wat aandag nodig het. Die honger katte wat buite die deur saamgedrom het het jou eetlus laat verdwyn. Die diens in die eetkamer met ontbyt was swak. Na 20 minute het ek by ontvangs gaan navraag doen of ons nog diens kan verwag. Hy het toe self die bestelling kom neem. Daar was nagenoeg 6 mense in die eetkamer.

Diana's Response

Dear Chis
Thank you for taking the time to review your stay. We are so happy to hear you were happy with your room. We have spoken to the SPCA about the wild cats and are attending to this problem.
I apologize for the delay in the restaurant the morning you had breakfast. I have taken this up with Management and will attend to it. Thank you for the 5/5 rating on customer service, our guests and their comments are important to us in maintaining a high standard of service.
We hope that you will visit us again soon
Kind ...
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Dear Chis
Thank you for taking the time to review your stay. We are so happy to hear you were happy with your room. We have spoken to the SPCA about the wild cats and are attending to this problem.
I apologize for the delay in the restaurant the morning you had breakfast. I have taken this up with Management and will attend to it. Thank you for the 5/5 rating on customer service, our guests and their comments are important to us in maintaining a high standard of service.
We hope that you will visit us again soon
Kind regards
Diana Koster
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Petro S
With spouse/partner

Kamer was skoon en netjies, bed gemaklik en linne ook netjies.

Is `n goeie oornag stop. Die stort is bietjie onprakties en los die badkamervloer onderwater.

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Henry P
Family with young children

Nie wat op foto is nie.

Ander mense het op ons parkering gestaan en niemand kon ons help. Moes in reën kar uitlaai en ver stap! Dui asb aan dat daar nie vol DStv is nie - net sekere kanale!

Diana's Response

Dear Henry

Thank you for your Guest review. Really sorry about the DStv channels. You booked a standard room which only has selected TV channels. All our deluxe rooms have DStv.

I apologize for a guest parking outside your room. We are so grateful for the rain we so seldom see in the Karoo. We have pictures of all our rooms on the site you booked. This is to avoid misleading our guests.

Thank you again for your comments.

Kind regards
Diana

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Erik B
With spouse/partner

Verblyf is baie primatief.

Akkommodasie is baie primitief en diens laat veel te wense oor. Ons het om 14:00 ingeboek en om 14:30 kon geen van die personeel my met 'n kurktrekker help nie. Ek sou moes wag tot 16:30 wanneer die kroeg oopmaak.

Diana's Response

Dear Erik

Thank you for your review. In all these years of guest reviews I have never heard one with the explanation of “primitive”. We have different types of accommodation and we trust that our guests book what they require and prepared to pay for. We have beautifully revamped deluxe and standard rooms and then “basic” ECONOMY rooms for those just wanting a clean bed and hot shower.
Our bar by law has to abide by trade hours with our restaurant. The bar opens daily at 5pm and closes at 10pm. We have the option of ...
Read more
Dear Erik

Thank you for your review. In all these years of guest reviews I have never heard one with the explanation of “primitive”. We have different types of accommodation and we trust that our guests book what they require and prepared to pay for. We have beautifully revamped deluxe and standard rooms and then “basic” ECONOMY rooms for those just wanting a clean bed and hot shower.
Our bar by law has to abide by trade hours with our restaurant. The bar opens daily at 5pm and closes at 10pm. We have the option of soft drinks at reception should a guest need to quench their thirst.
Thank you again for taking the time to review your stay. Our guest comments are important to us.
Kind regards
Diana

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Janine P
With spouse/partner

Asemrowend.

Baie dankie vir die akkommodasie.

Diana's Response

Dear Janine,

Thank you so much for your wonderful guest review and star rating. We are so happy that you enjoyed your stay and appreciate the time you took to submit the review. We will continue to up-grade Wagon Wheel to offer our travelers the best possible accommodation at the most affordable rates.

Thank you again and we hope you will visit us again soon.

Kind regards,
Diana Koster

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Marius V
With spouse/partner

Uitstekende waarde vir geld.

Diens, gehalte van restaurant en hulpvaardigheid gelewer deur Wagon Wheel se personeel is van uitstaande gehalte. Sal vir seker weer daar oornag.

Diana's Response

Dear Marius

Thank you so much for your positive review on your recent stay at Wagon Wheel Country Lodge. We are so pleased you enjoyed your stay and that you were so happy with the service in our restaurant and found us very good value for money. Our aim is to offer our guests the best possible accommodation at the most affordable rates. Thank you for making mention that you will visit us again. We look forward to your next visit.
Thank you again for taking the time to review us, our guest comments are very important to us.
Read more
Dear Marius

Thank you so much for your positive review on your recent stay at Wagon Wheel Country Lodge. We are so pleased you enjoyed your stay and that you were so happy with the service in our restaurant and found us very good value for money. Our aim is to offer our guests the best possible accommodation at the most affordable rates. Thank you for making mention that you will visit us again. We look forward to your next visit.
Thank you again for taking the time to review us, our guest comments are very important to us.
kind regards,

Diana
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Pieter K
With spouse/partner

Dit was baie raserig en het om 03:00 opgestaan om verder te reis.

Die ontvangs was baie goed en vriendelik en is baie vinnig gehelp. Die kamer was netjies en gereed en baie gerieflik. Ons het egter baie geraas ervaar van mense wat ook by die deur gepeuter het. Ons plan was om om 05:00 uur op te staan en teen 06:00 te vertrek. Maar die lawaai van mense het veroorsaak dat ons om 03:15 opgestaan het en om 04:00 vertrek het. Dit is werklik 'n mooi plek maar soos genoem die geraas was onvanpas.

Diana's Response

Dear Pieter
Thank you for taking the time to review your stay. I am terribly sorry that you had some early travelers talking loudly near your room. It is always so hard to monitor this and one would expect guests that are leaving at an early hour to have consideration for those that are still asleep. I will bring this to my night securities attention, to remind guests that wake to leave early to be more quiet.
Thank you for making mention of our friendly staff and beautiful clean rooms.
I hope that you will visit us again ...
Read more
Dear Pieter
Thank you for taking the time to review your stay. I am terribly sorry that you had some early travelers talking loudly near your room. It is always so hard to monitor this and one would expect guests that are leaving at an early hour to have consideration for those that are still asleep. I will bring this to my night securities attention, to remind guests that wake to leave early to be more quiet.
Thank you for making mention of our friendly staff and beautiful clean rooms.
I hope that you will visit us again when you stop in Beaufort West.
Kind regards,
Diana
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Marisa K
With friends

Clean and convenient location, however service, info and checking requires improvement

Easy access, friendly welcome. Room not what was booked online, however clean. Room was not checked prior to check-in, as not aired (no window) and no hot water. However, maintenance staff quickly and arranged key for next-door room shower. Both dinner and breakfast times are incorrect on website, so we missed both. Both finished at 9, website states 10, no other times informed or notice in room. Barman friendly, offered refreshments and glasses to take to room since bar was closed. We will recommend the lodge if this received urgent attention and ...
Read more
Easy access, friendly welcome. Room not what was booked online, however clean. Room was not checked prior to check-in, as not aired (no window) and no hot water. However, maintenance staff quickly and arranged key for next-door room shower. Both dinner and breakfast times are incorrect on website, so we missed both. Both finished at 9, website states 10, no other times informed or notice in room. Barman friendly, offered refreshments and glasses to take to room since bar was closed. We will recommend the lodge if this received urgent attention and improved.
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Ina C
With spouse/partner

Lekker.

Skoon en gerieflik en op pad.

Diana's Response

Thank you so much for your kind review. It is always so nice to hear positive feedback.
We hope that you will visit us again, in the not too distant future.
Kind regards,
Diana

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Annelise D
Individual traveler

Baie netjies, skoon en veilig.

Ek bly altyd baie lekker by Wagon Wheel Country Lodge. Dis netjies en skoon en veilig. Dis my favourite oorslaapplek in Beaufort-Wes.

Diana's Response

Dear Annelise,
Thank you so much for your positive guest review. It is always so nice to hear such positive feedback from our guests. We are so happy to hear that Wagon Wheel is one of your favorite overnight stops en-route to your destination. Thank you for the 5/5 rating on our cleanliness, location and security. Our room staff take such pride in their work and will appreciate hear your review.
Thank you again and we hope that you will visit us again soon
Kind regards,
Diana

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Alida S
With friends

Foto's kan misleidend wees!

Ons het vir twee dae bespreek in die Deluxe Room King, met die foto's in gedagte gaan ons by 'n pragtige lodge tuis, met 'n lieflike swembad. Wel, so het ons gedink! Die teleurstelling was groot! Die kamer is bitter klein, die badkamer alles behalwe luuks (dis waarom daar ook geen foto's van die badkamers is nie) en die lodge glad nie 'n plek waar 'n mens kan lê en ontspan nie! Dis baie duur, want dit sluit nie ontbyt in nie. Motors het geen geallokeerde parkering nie en die gevoel wat die lodge gee, is 'n "truck stop". Sal dit beslis nie weer ...
Read more
Ons het vir twee dae bespreek in die Deluxe Room King, met die foto's in gedagte gaan ons by 'n pragtige lodge tuis, met 'n lieflike swembad. Wel, so het ons gedink! Die teleurstelling was groot! Die kamer is bitter klein, die badkamer alles behalwe luuks (dis waarom daar ook geen foto's van die badkamers is nie) en die lodge glad nie 'n plek waar 'n mens kan lê en ontspan nie! Dis baie duur, want dit sluit nie ontbyt in nie. Motors het geen geallokeerde parkering nie en die gevoel wat die lodge gee, is 'n "truck stop". Sal dit beslis nie weer gebruik nie.
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Elize D
With spouse/partner

Did not get what we paid for.

Wagon Wheel's rooms and bathrooms are clean, but the rooms do not look the way the photos look. For the amount we paid for accommodation it is not worth it at all. We also got a room with two single beds but we specifically booked the room with the double bed. We suspect they had a shortage of rooms.

Nie gekry waarvoor ons betaal het nie.

Wagon Wheel se kamers en badkamers is skoon, maar die kamers lyk glad nie soos wat die foto's lyk nie. Vir die bedrag wat ons betaal het vir akkommodasie is dit glad nie die moeite werd nie. Ons het ook 'n kamer gekry met twee enkelbedjies, maar ons het spesifiek die kamer bespreek met die dubbelbed ons vermoed hulle het 'n tekort aan kamers gehad.

This review has been translated, to view the original version

Diana's Response

Dear Elize,

Thank you for your guest review. I am sorry you were not happy with your room. You booked online a standard twin room with 2 x single beds next to each other. I am sorry if it looks like a double bed but if you look at the description of the room and the picture you will see it is 2 beds pushed next to each other. We trust that a guest books online what they require. We have pictures and description of all our online booking rooms.

Thank you for making mention of our clean and neat rooms. We recently ...
Read more
Dear Elize,

Thank you for your guest review. I am sorry you were not happy with your room. You booked online a standard twin room with 2 x single beds next to each other. I am sorry if it looks like a double bed but if you look at the description of the room and the picture you will see it is 2 beds pushed next to each other. We trust that a guest books online what they require. We have pictures and description of all our online booking rooms.

Thank you for making mention of our clean and neat rooms. We recently revamped the room and bathroom you stayed in. Thank you again for taking the time to review your stay and we hope that you will visit us again.

Kind regards,
Diana
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Nelia B
Family with young children

Baie mooi skoon en netjiese oornagverblyf.

Die wit linne is baie verfrissend en vertoon mooi. 'n Klein yskas in die kamer sou dit nog meer gerieflik gemaak het aangesien mens maar water en koeldrank en 'n paar snacks byderhand hou. 'n Bad is ook meer gerieflik met klein kinders, maar vir een nag is 'n stort nie 'n groot probleem nie.

Diana's Response

Thank you Nelia. Your guest review is very welcome and so nice to hear you enjoyed your stay.
Thank you for making mention of our beautiful, clean rooms. We have some rooms that are equipped with bar fridges in all of our self catering units and our 2 big deluxe 6-sleeper units. We have a counter fridge available at reception, should a guest request to use it in their room to keep colddrinks or to keep medication cold. We have rooms with both a shower and bath available for those wanting both options.
Thank you again for your kind ...
Read more
Thank you Nelia. Your guest review is very welcome and so nice to hear you enjoyed your stay.
Thank you for making mention of our beautiful, clean rooms. We have some rooms that are equipped with bar fridges in all of our self catering units and our 2 big deluxe 6-sleeper units. We have a counter fridge available at reception, should a guest request to use it in their room to keep colddrinks or to keep medication cold. We have rooms with both a shower and bath available for those wanting both options.
Thank you again for your kind and valuable input. We hope you visit us again soon.
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Markus G
With spouse/partner

It was a real pleasant stay over to visit. Excellent service.

It is a nice place for an overnight.

Diana's Response

Dear Markus,

Thank you so much for your kind review. We are so happy to see you enjoyed your stay and found the staff to be very friendly.

We hope that you will visit us again.

Kind regards,
Diana

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Zinhle Z
Family with young children

I wouldn't recommend the place to anyone.

My family and I couldn't even sleep at night because of how uncomfortable and dirty the rooms were. Staff members couldn't care less.

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Vicky M
With friends

Beste waarde vir jou geld.

Ons slaap plek was skoon en netjies. Die ideale plek om jou moeë lyf,na ‘n lang dag in die motor, te laat rus.

Diana's Response

Dear Vicky,

Thank you so much for your wonderful guest review. We are so happy you found Wagon Wheel as good value for money. We aim to offer our guests the best possible accommodation at the most affordable rates. Thank you for your confirmation of this.
We hope that you will visit us again soon. Safe travels.
Diana

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Andre K
Family with young children

Baie gerieflik - alles wat jy nodig het vir 'n nag se verblyf op pad na jou bestemming.

Die kamer was baie netjies en gerieflik. Restaurant het lekker kos voorgesit. Personeel was baie vriendelik. Algeheel was dit 'n baie ontspannende nagrus.

Diana's Response

Dear Andre,

Thank you for your very kind review. We are so happy to hear you enjoyed your stay and was happy with your room and your meal in our restaurant. Our guest reviews are important to us. Thank you for making mention of our very friendly staff. They will go the extra mile to make sure our guests are happy.
Thank you again for taking the time to review us and we hope you will be back to visit us again soon.

Kind regards,
Diana

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Jana N
With spouse/partner

Mooi, vriendelik en goeie diens.

Wagon Wheel Country Lodge is 'n ideale oornagstop. Mense is vriendelik en behulpsaam. Baie netjies en mooi. DStv in die kamers sal 'n pluspunt wees.

Diana's Response

Dear Jana,
Thank you for your kind review. We are so happy to hear you enjoyed your stay and found Wagon Wheel to be nice and friendly service.
Our guest comments are important to us.
Thank you again and we hope that you will visit us again in the near future.
Kind regards,
Diana

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Petro B
With spouse/partner

Rustig na 'n lang pad.

Gerieflike kamers met lekker kos.

Diana's Response

Dear Petro,
Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are so happy you were happy with your room and dinner in our restaurant. We hope that you will visit again soon.
Kind regards,
Diana

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Mariet B
With spouse/partner

Goed genoeg vir 1 nag se oorslaap.

Wagon Wheel is goed genoeg vir 'n nag se oorslaap. Skoon en netjies. Goed geleë op die hoofroete.

Diana's Response

Dear Mariet,
Thank you for your guest comment. Wagon Wheel is a popular one-night sleepover en route to either North or West. Conveniently located just off N1 outside the town. So happy you were happy with your staf. We hope you visit us again soon.
Kind regards,
Diana

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Hayley B
Family with teenagers

Gerieflike oornagverblyf.

Verblyf was skoon en gerieflik.

Diana's Response

Dear Hayley,
Thank you for your guest review on your recent stay at Wagon Wheel Country Lodge. I am happy you found it convenient and clean, I will pass your message on to the room ladies. We hope that you will visit us again soon.
Kind regards,
Management.

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Thea C
With spouse/partner

Teleurgesteld in wat gebied word vir die prys wat gevra word.

R1200.00 vir 2 persone vir een nag is nie waarde vir jou geld nie aangesien kamer geen yskas het nie, geen diefwering voor kamervenster en ontbyt is nie ingesluit nie.

Diana's Response

Dear Thea,

Thank you for your guest review. I am so sorry you felt it was not value for money. Our bigger family rooms and self-catering units have bar fridge and had this been a request, even though the room you booked, did not advertise a bar fridge we do have one available for guests who may need one to keep medication chilled. We would have gladly installed it in your room. You stayed in the newly revamped rooms and bathroom with a new split unit air-conditioning and TV. The rate is very on par with other 3 star establishments. ...
Read more
Dear Thea,

Thank you for your guest review. I am so sorry you felt it was not value for money. Our bigger family rooms and self-catering units have bar fridge and had this been a request, even though the room you booked, did not advertise a bar fridge we do have one available for guests who may need one to keep medication chilled. We would have gladly installed it in your room. You stayed in the newly revamped rooms and bathroom with a new split unit air-conditioning and TV. The rate is very on par with other 3 star establishments. We do offer cheaper room that are available online. The room you personally chose has the full description and a picture of what is being booked. Most of our clients give us a very high rating in “value for money”.

Thank you again for taking the time to review us.
Kind regards,
Diana
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Lana R
Family with teenagers

Soos altyd 'n wenner.

Wagon Wheel bly maar een van die ou staatmakers op die pad. Altyd skoon en netjies.

Diana's Response

Dear Lana,

Thank you for making our day with your special guest review. Wagon Wheel is the oldest guesthouse in Beaufort West, well known to many travellers en route to Johannesburg or Cape Town. It’s location and affordable rates make it a popular stopover. Thank you again and we hope that you will visit us again in the not too distant future.

Wagon Wheel Country Lodge
Management.

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Joe D
Family with teenagers

Gerieflik.

It was convenient and quiet and value for money.

Diana's Response

Thank you so much for taking the time and trouble to review your recent stay. We are so happy to hear you enjoyed it and found Wagon Wheel to be a convenient and affordable stop over. Our guest comments are important to us as we continue to upgrade to offer them the best we can.
We hope you visit us again soon. Happy holidays with the family.

Kind regards
Diana

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Anelene E
With spouse/partner

Vriendelike mense, heerlike kos en netjiese kamers.

Vriendelike ontvangs, pragtige skoon kamers en badkamers. Heerlike etes word bedien in restaurant. Al die staf baie vriendelik en hulpvaardig. Sal vir seker weer daar tuisgaan.

Diana's Response

Dear Anelene,
Thank you so much for your positive comment. It is always so nice to hear such good feedback as our guest comments are very important to us. We are so happy to hear you enjoyed your stay and found our rooms to be beautiful, good food and friendly staff. They take so much pride in their work and will go the extra mile for our guests. I will pass on your review to them.
Thank you again and we hope that you will visit us again soon.
Kind regards,
Diana

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Maria M
With spouse/partner

Netjiese, gerieflike kamer en vriendelike diens.

Kan Wagon Wheel aanbeveel.

Diana's Response

Dear Ria

Thank you so much for your very kind review. We are so happy you enjoyed your stay and found Wagon Wheel to be neat, comfortable and friendly staff. Our staff takes a lot of pride in their work and will always go the extra mile for a guest. We hope that you will visit us again soon.

Kind regards
Diana

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Ryno Jacobus T
Family with teenagers

Skoon en netjies.

Baie vriendelike, hulpvaardige personeel. Skoon en netjies. Daar is net nie duidelik aangeduide parkering nie. Van die gaste stop voor ander se deur.

Diana's Response

Dear Annabel,

Thank you for your guest review. We are so happy you were happy with your accommodation and apologize that others parked outside your room. We were fully booked the night you stayed and I think with all trailers and boats some occupy more parking than normal. We will look into this. Thank you again for making mention of our friendly staff, they take so much pride in their work and will always go the extra mile to make sure guests are happy.

We wish to take this opportunity to wish you a happy holiday ...
Read more
Dear Annabel,

Thank you for your guest review. We are so happy you were happy with your accommodation and apologize that others parked outside your room. We were fully booked the night you stayed and I think with all trailers and boats some occupy more parking than normal. We will look into this. Thank you again for making mention of our friendly staff, they take so much pride in their work and will always go the extra mile to make sure guests are happy.

We wish to take this opportunity to wish you a happy holiday and look forward to you visiting us again soon.

Kind regards
Diana
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Madaleen
With friends

Goeie diens, veiligheid en heerlike kos.

Alles was in orde, netjies en skoon. Die kos was uit die "boeke", ontbyt sowel as aandete. Ek sal dit enige tyd aanbeveel vir verdere verblyf aan enige toeris. Baie dankie vir jul gasvryheid.

Diana's Response

Dear Madaleen
Thank you so much for your wonderful guest review, it is so nice to hear from a happy guest. Thank you again for taking the time to review us, and we wish to take this opportunity to wish you a happy holiday with the family and safe travels. We hope that you will be back to visit again in the not too distant future.
Kind regards,
Diana Koster

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Jan Petrus C
With spouse/partner

Nice overnight stay.

The Wagon Wheel is a nice overnight stay between Cape Town and Johannesburg if you are not in a hurry.

Lekker oorslaapplek.

Die Wagon Wheel is 'n lekker oorslaapplek tussen die Kaap en Johannesburg as 'n mens nie haastig is nie.

This review has been translated, to view the original version

Diana's Response

Dear JP

Thank you for your kind guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you found it to be a convenient stopover between Johannesburg and Cape Town. Our aim is to offer our guests the best possible accommodation at the most affordable rates. We cater for all your requirements with newly revamped deluxe, standard and self-catering rooms to the more affordable economy and backpacker rooms.
We hope you will visit us again soon and wish to take this opportunity to wish you and your family ...
Read more
Dear JP

Thank you for your kind guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you found it to be a convenient stopover between Johannesburg and Cape Town. Our aim is to offer our guests the best possible accommodation at the most affordable rates. We cater for all your requirements with newly revamped deluxe, standard and self-catering rooms to the more affordable economy and backpacker rooms.
We hope you will visit us again soon and wish to take this opportunity to wish you and your family a happy Christmas.
Kind regards
Diana
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Johan K
With spouse/partner

Ideale oornag verblyf.

Verblyf het aan vereistes t.o.v. veiligheid, gerief en koste voldoen. Was lekker om sommer by die restaurant ook aandete te geniet.

Diana's Response

Dear Johan

Thank you so much for your positive review. We are happy to hear you enjoyed your stay and felt it to be very secure and safe and 5/5 for our location, customer service and security. We pride ourselves to offer our guests the best possible accommodation at the most affordable rates. Our guest reviews are important to us and we thank you for taking the time to review your stay.
We wish you and you family a safe trip further and happy holiday.

Kind regards
Diana Koster

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Olivia B

Foto’s was baie misleidend. Was baie teleurgesteld.

Was backpacker gehalte met baie klein badkamer en sementvloere. Baie lae standaard word gehandhaaf. Sal beslis nooit weer daar bespreek nie.

Diana's Response

Dear Olivia
Thank you for your review and we are sorry you were not happy with the economy basic room you booked online. The economy rooms are our budget rooms with screeded floors and loose coir rugs. We trust that a guest book what suites their needs. Our website is very clear on the different types of rooms we offer from a deluxe, standard, economy, self-catering and backpackers. Pictures of what we offer are very clear and we have no intention to mislead our guests.
Thanks for your comments,
Diana

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Peter L
With spouse/partner

I like the reception addressing my problem of the room, making my stay comfortable. Reception staff very efficient.

Shower area from a safety point of view concerning, once I had showered the floor becomes wet and easy to slip on. More hand rails? The TV looked very suspect to me? I saw what appeared that it was not attached to the frame by bolts or screws, and wall bracket was also leaning at a slightly forward angle. I did not use the TV. Restaurant - excellent - quick service by waitress, backed up by an efficient well mannered barman. Food - slightly overpriced for mixed grill - Lamb shank was great, but very limited options on the menu. I learnt something ...
Read more
Shower area from a safety point of view concerning, once I had showered the floor becomes wet and easy to slip on. More hand rails? The TV looked very suspect to me? I saw what appeared that it was not attached to the frame by bolts or screws, and wall bracket was also leaning at a slightly forward angle. I did not use the TV. Restaurant - excellent - quick service by waitress, backed up by an efficient well mannered barman. Food - slightly overpriced for mixed grill - Lamb shank was great, but very limited options on the menu. I learnt something new, that there are room options on the website, had I known this, my choice room would certainly have been different.
Read less

Diana's Response

Dear Peter
Thank you for your review on your recent stay. You were booked into our room that has an all in one shower area suitable for disability guests and it is able to accommodate a wheelchair and handrails for assistance. We have recently had Tourism Grading Council review our establishment and we are happy to say the room and bathroom is standard for disability. We have non-slip mats available in the 2 bathrooms we recently revamped to meet the requirements. Our maintenance team has attended to the TV that was leaning a bit forward. ...
Read more
Dear Peter
Thank you for your review on your recent stay. You were booked into our room that has an all in one shower area suitable for disability guests and it is able to accommodate a wheelchair and handrails for assistance. We have recently had Tourism Grading Council review our establishment and we are happy to say the room and bathroom is standard for disability. We have non-slip mats available in the 2 bathrooms we recently revamped to meet the requirements. Our maintenance team has attended to the TV that was leaning a bit forward. This has been moved back on the bracket and secured. We are so happy you found our restaurant service good and enjoyed the lamb shank. Thank you for the rating of 5/5 for value for money, customer service and cleanliness. Our guest comments are important to us and wish to thank you for the time you took to review us.
Wishing you and your family safe travels further and a happy holiday.
Kind regards
Diana Koster
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Wagon Wheel Country Lodge

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Carol G
With spouse/partner

Good value for money.

Good value for money, very neat and clean. Would love undercover parking.

Diana's Response

Dear Carol,
Thank you so much for your positive review. We are pleased to hear you thought we were good value for money and nice and neat and clean. We strive to offer our guests the best possible accommodation at the most affordable rates. Thank you again for taking the time to review us. Our guest comments are important to us all.
We hope that you will be back to visit again soon.
Kind regards,
Diana Koster

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Jan Frederik L
Individual traveler

Nice, neat and functional.

Convenient and nice location and neat room!

Lekker netjies en funksioneel.

Baie lekker gerieflik geleë en netjiese kamer.

This review has been translated, to view the original version

Diana's Response

Dear Derick
Thank you so much for your wonderful guest review, we are so happy you found Wagon Wheel Country Lodge comfortable, well located and functional. Our guest comments are important to us and we will continue to upgrade and make Wagon Wheel a comfortable sleepover for our tired travellers.
We hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster

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Lizette S
With spouse/partner

Goeie oornagverblyf vir 'n lang reis.

Ontvangs is 24 uur oop en ons is vriendelik ontvang. Kamer was baie netjies en beddegoed en matras van topgehalte. Verkeer van hoofpad het glad nie gepla nie.

Diana's Response

Dear Lizette,

Thank you so much for your wonderful guest review. It is always such a please to hear such positive feedback from our guests. We are thankful for the mention that the traffic is not a problem and did not disturb your sleep. Thank you for our 5/5 rating on cleanliness and location. I will pass this message on to my room staff that takes so much pride in their work.
Thank you again and we hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

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Bradley T
With friends

Brilliant value for superior offering.

I was very pleasantly surprised at the quality of this establishment. Our room was superb - very comfortable, with quality linen and finishes. We ate at the restaurant, and were impressed. The staff obviously take their jobs very seriously as their attitudes were client orientated and very friendly. I will definitely stay there again.

Diana's Response

Dear Bradley,

We just want to thank you so very much for your wonderful guest review. It is always so nice when our guests notice the improvements we constantly making to offer our tired overnight traveler the best possible accommodation at the most affordable rates. Thank you for making mention of our wonderful staff and their attitude towards our guests. They take a lot of pride in their jobs and will always go the extra mile to keep our guests happy.
Thank you again and we look forward to your next visit.

Kind ...
Read more
Dear Bradley,

We just want to thank you so very much for your wonderful guest review. It is always so nice when our guests notice the improvements we constantly making to offer our tired overnight traveler the best possible accommodation at the most affordable rates. Thank you for making mention of our wonderful staff and their attitude towards our guests. They take a lot of pride in their jobs and will always go the extra mile to keep our guests happy.
Thank you again and we look forward to your next visit.

Kind regards,
Diana Koster
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Sakkie B
Individual traveler

Convenient overnight stop on your way to Cape Town.

Good location and safe.

Gerieflike oornagplek op pad af Kaap toe.

Goed geleë en veilig.

This review has been translated, to view the original version

Diana's Response

Dear Sakkie,

Thank you so much for your very kind review. It is always so nice to hear that our guests were happy and found Wagon Wheel a convenient, and safe overnight establishment. We strive to offer out tired overnight guests the best possible accommodation at the most affordable rates and cater for all budgets from our beautifully revamped deluxe, standard and self-catering units to our budget economy and backpacker rooms.
Thank you again for taking the time to review your stay and we hope you will visit us again soon.
Read more
Dear Sakkie,

Thank you so much for your very kind review. It is always so nice to hear that our guests were happy and found Wagon Wheel a convenient, and safe overnight establishment. We strive to offer out tired overnight guests the best possible accommodation at the most affordable rates and cater for all budgets from our beautifully revamped deluxe, standard and self-catering units to our budget economy and backpacker rooms.
Thank you again for taking the time to review your stay and we hope you will visit us again soon.

Kind regards
Diana Koster
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Wagon Wheel Country Lodge

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Peter L
With spouse/partner

Only one night but everything was in it's place and our requirements were met.

Highly recommended and will be back.

Slegs een nag maar alles was in plek soos ons behoefte dit verlang het.

Sal dit beslis aanbeveel en weer gebruik.

This review has been translated, to view the original version

Diana's Response

Dear Pieter

Thank you so much for your kind review. It is always such a pleasure to hear from our guests and we value their input. We will continue to upgrade Wagon Wheel to offer our guests the best posaible accommodation at the most affordable rate.
We hope you will visit us again soon and thank you for referring friends.
Kind regards
Diana

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Hilary K
Family with teenagers

Clean, neat and felt at home.

It was worth the money and I will go back.

Skoon, netjies en tuis gevoel.

Dit was die geld werd en ek sal weer van hul dienste gebruik maak.

This review has been translated, to view the original version

Diana's Response

Dear Hilary

Thank you so much for your positive Guest review. Our guest feedback is important to us and we strive to offer the best possible accommodation. Thank you for our 5/5 rating on accommodation, value for money, cleanliness, customer service, location and security. We are so happy you enjoyed your stay and hope that you will be back soon.
Thank you once again
Diana Koster

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Frans M
With spouse/partner

Verblyf was aangenaam, skoon en netjies. Vergelyk nie goed t.o.v. ander toeriste-bestemmings t.o.v. dit wat jy kry vir dit wat jy betaal nie.

Die Luxury kamer was netjies en skoon. Daar was alles soos geadverteer behalwe vir kroeg-yskassie. Dus koeldrank het warm geraak. Ons is vriendelik ontvang en die fasiliteite aangebied is goed. Ons sou nooit Beaufort-Wes kies as toeriste-bestemming nie, maar moes oorbly a.g.v. bus en Wagon Wheel is 'n entjie buite die dorp wat dit rustiger en veiliger maak. Die tuin is goed versorg en swembad sekerlik 'n lekker bonus in die somer. Ons voel net dat die prys wat ons betaal het, regverdig nie die verblyf nie. Hierdie is basies slegs 'n kamer met queen ...
Read more
Die Luxury kamer was netjies en skoon. Daar was alles soos geadverteer behalwe vir kroeg-yskassie. Dus koeldrank het warm geraak. Ons is vriendelik ontvang en die fasiliteite aangebied is goed. Ons sou nooit Beaufort-Wes kies as toeriste-bestemming nie, maar moes oorbly a.g.v. bus en Wagon Wheel is 'n entjie buite die dorp wat dit rustiger en veiliger maak. Die tuin is goed versorg en swembad sekerlik 'n lekker bonus in die somer. Ons voel net dat die prys wat ons betaal het, regverdig nie die verblyf nie. Hierdie is basies slegs 'n kamer met queen bed, en enkelbed en 'n badkamer met toilet, stort en wasbak. Ons het al in Oudtshoorn gebly in El Dorado waar ons die volgende kon kry vir 5 persone. Dit is 'n hele huis met 3 slaapkamers, twee verdiepings. R1300 betaal. Hier was ons net 3 persone. Vergelyk pryse.
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Diana's Response

Thank you for your review. Our guest comments are important to us. Thank you for your compliments and we will look into the suggestions.
Kind regard,
Diana

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Luvandi B
With spouse/partner

Dit was ongelukkig nie die geld werd nie!

As ons gekry het waarvoor ons betaal het sou dit dalk beter gewees het, ons was by 'n ander plek wat goedkoper gevra het en die verblyf en opset was baie netjies en mooi!

Diana's Response

Dear Luvandi
Thank you for your review and we are so sorry you thought it not value for money. We have 4 different accommodation options from Deluxe, Standard, economy, self-catering and backpackers and we trust that guest books what they require.
Kind regards
Diana

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Dene E
With spouse/partner

Goed geleë, goed versorg.

Die plekkie is goed geleë en goed toegerus, en het 'n lieflike restaurant.

Diana's Response

Dear Madie,

Thank you so much for the wonderful review. We are so happy that you enjoyed your stay and our restaurant. We will continue to upgrade and make Wagon Wheel the best possible stop over for our weary travelers.
We hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster

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Raynita R
Family with young children

Uitstekende rusplek.

'n Goeie plek vir rustig wees, met genoeg aktwiteite om die kinders besig te hou.

Diana's Response

Dear Raynita

Thank you so much for your very positive review. We are so happy that you enjoyed your stay and found it a good option for children with plenty to keep them busy. We aim to make Wagon Wheel the best overnight stop over at the most affordable rates. Thank you for your 5/5 rating on our Value for money, Customer service, cleanliness, location, and security.
Our guest comment means so much to us and for this we are grateful.
We hope that you will visit us again in the not too distant future.
Kind ...
Read more
Dear Raynita

Thank you so much for your very positive review. We are so happy that you enjoyed your stay and found it a good option for children with plenty to keep them busy. We aim to make Wagon Wheel the best overnight stop over at the most affordable rates. Thank you for your 5/5 rating on our Value for money, Customer service, cleanliness, location, and security.
Our guest comment means so much to us and for this we are grateful.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana
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Mr. Jan R
With spouse/partner

Gasvry. Netjies en skoon, beveel die verblyf sterk aan, sal beslis weer daar oornag.

Netjiese oornagverblyf. Selfs langer om die dorpie te verken. Heerlike maaltye word ook verskaf.

Diana's Response

Dear Jan,

Thank you so much for your positive guest review on your recent stay at Wagon Wheel Country Lodge. It is always such a pleasure to hear from our guests and especially from a happy customer. Our guest comments are very important to us. Thank you for making special mention of our restaurant.
We hope that you will be back to visit us again soon.
Kind regards,
Diana Koster

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Fred K
With spouse/partner

Comfortable.

Wagon Wheel underwent a complete transformation. The room was very neat, comfortable, everything worked and it was beautiful. A perfect, easily accessible stopover. A big plus is that it was pet friendly which makes it easy for holidaymakers. Good value for money.

Gerieflik.

Wagon Wheel het 'n gedaanteverwisseling ondergaan. Kamer was baie netjies, gerieflik, alles het gewerk en baie mooi. 'n Perfekte, maklik bereikbare oornagplek. 'n Groot pluspunt is dat dit troeteldiervriendelik is wat dit maklik maak vir vakansiegangers. Goeie waarde vir geld.

This review has been translated, to view the original version

Diana's Response

Dear Fred,
Thank you so very much for your very kind guest review. We are so happy your enjoyed your stay and were happy with our beautifully revamped rooms. The fact that we accommodate our pets makes it the perfect stop over in Beaufort West. Our 24-hour reception and ample secure parking for cars with trailers make traveling so much easier. We will continue to maintain a good standard for our weary traveler. Thank you for taking the time to review us, our guest comments are very important to us.
Thank you again and we hope that ...
Read more
Dear Fred,
Thank you so very much for your very kind guest review. We are so happy your enjoyed your stay and were happy with our beautifully revamped rooms. The fact that we accommodate our pets makes it the perfect stop over in Beaufort West. Our 24-hour reception and ample secure parking for cars with trailers make traveling so much easier. We will continue to maintain a good standard for our weary traveler. Thank you for taking the time to review us, our guest comments are very important to us.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
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Wilhelm B
With spouse/partner

Netjies, maar bietjie duur in vergelyking met ander verblyf.

Ons het lekker gebly. Die kamer was netjies en skoon. Dit is klein en duur in vergelyking met ander verblyf in die Karoo. Die restaurant was baie goed en lewer uitstekende diens.

Diana's Response

Dear Wihelm,

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. We are so pleased to hear that you were happy with your room. Thank you for also making mention of our restaurant and friendly staff.
We hope that you will be back to visit us again soon.
Kind regards,
Diana Koster

Wagon Wheel Country Lodge

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Adel M
Family with young children

Bekostigbare, netjies oornagverblyf.

Personeel is vriendelik en kamers is mooi skoon en netjies. Ideale oornagverblyf vir billike prys. Aandete was aangenaam. Beveel Wagon Wheel aan vir enige persoon wat oornagverblyf benodig.

Diana's Response

Dear Adel,

Thank you so much for your very positive guest review. It is always so nice to hear that a guest was happy, and that what we aim to offer, they were happy with. We strive to offer our weary travelers the best possible accommodation at the most affordable rates. Thank you for making mention of our restaurant and very pleasant staff.
We hope that you will be back to visit again in the not too distant future.
Kind regards
Diana

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Michael N
Individual traveler

Hardste beddens, geen waarde vir geld.

Sal dit nie aanbeveel nie.

Diana's Response

Thank you for your guest review. We will look into the "hard beds" mentioned as this is the first comment of this sort for the room you stayed in. I do apologize for this and the inconvenience.

Once again, thank you again for taking the time to review Wagon Wheel Country Lodge.

Wagon Wheel Country Lodge

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Lynette C
Family with teenagers

Neat, comfy rooms.

Lovely, clean, comfortable rooms with air conditioning which was much needed because of the cold evenings.

Netjiese, gemaklike kamers.

Verblyf was aangenaam in skoon, gemaklike kamers met lugversorging wat so nodig was vir koue aande.

This review has been translated, to view the original version

Diana's Response

Dear Lynette,

Thank you very much for your positive guest review on your recent stay at Wagon Wheel Country Lodge.

I am so pleased you enjoyed your stay. We hope that you will visit us again in the not too distant future.

Kind regards
Diana Koster

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Minnie R
With spouse/partner

Affordable overnight accommodation.

There was plenty of hot water and the room was clean. Bedside lamps would be helpful. This place is ideal for an overnight stop within a small budget.

Bekostigbare oornagverblyf.

Daar was genoeg warm water en die kamer was skoon. Bedlampies kan help. Vir 'n oornagstopplek binne 'n klein begroting is dit ideaal.

This review has been translated, to view the original version

Diana's Response

Dear Minnie,

Thank you for your positive guest review on your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. We are so pleased to hear you were happy with the Economy Room that you booked and that you found it ideal for an affordable sleep over.

Wagon Wheel aims to offer our weary traveller the best possible accommodation at the most affordable rates as it is just to rest on the long trip. Thank you for your suggestion on bedside lamps, we are in the process of adding those to all ...
Read more
Dear Minnie,

Thank you for your positive guest review on your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. We are so pleased to hear you were happy with the Economy Room that you booked and that you found it ideal for an affordable sleep over.

Wagon Wheel aims to offer our weary traveller the best possible accommodation at the most affordable rates as it is just to rest on the long trip. Thank you for your suggestion on bedside lamps, we are in the process of adding those to all the economy rooms.

We hope that you will visit us again soon to see the constant improvements we continue to do at Wagon Wheel.

Thank you again and have a safe trip.

Kind regards,
Diana Koster
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Anneria V

Skoon, goeie ligging en veilig.

We stayed at Wagon Wheel for one night, passing through Beaufort West. Although the rooms are a bit small it is very nicely furnished and well maintained. The en-suite bathroom, like the rest of the room is also very clean, has a shower and enough warm water. The staff are very friendly and helpful. I will definitely recommend this as a one night stay-over while passing through.

Diana's Response

Dear Anneria,

Thank you very much for your wonderful guest review. It is so nice to read a review like yours. We appreciate you taking the time to review us as our guest comments are very important to us.

We do our best to offer our overnight travellers a convenience and affordable sleepover. We adore our pet area and will take good care of our animals.

We hope you will visit again in the not too distant future.

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Sonia J
Family with young children

Very convenient and well located.

Very nice for kids, a lovely stop over for the long road ahead. Very neat and convenient with swimming pool and picnic place under trees. The camp with animals were cute. The people must please look after them well.

Baie gerieflik en goed geleë.

Baie lekker vir kinders, 'n heerlike oorslaap vir die lang pad. Baie netjies en gerieflik met die swembad en piekniekplek onder bome. Die kampie met die diertjies was baie oulik. Die mense moet hul net asb. goed versorg.

This review has been translated, to view the original version

Diana's Response

Dear Sonia,

Thank you so much for your very positive review with 5/5 stars. It is so nice to have guests with feedback like yours. We hope that you will visit us again at Wagon Wheel and see the improvement we continue to do to make Wagon Wheel the best accommodation at the most affordable rates.

Thank you again.

Diana Koster,
Wagon Wheel Country Lodge

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Henri R
Family with young children

Completely too expensive for what you get.

The cost of the room and restaurant was ridiculous for what you get. I paid R85 for a basic, small hamburger and 10 oily fries. They do provide a play area for children, but if you want to eat something at the restaurant of if you're looking for a spacious room, I won't recommend Wagon Wheel.

Heeltemal te duur vir wat aangebied word.

Die kamer se koste en restaurant se pryse is belaglik duur vir wat 'n mens kry. Ek het R85 betaal vir 'n baie basiese klein hamburger en 10 olierige skyfies. Daar is wel speelplek vir klein kinders, maar as jy beplan om iets by die restaurant te eet of spasie in jou kamer soek sal ek definitief nie die Wagon Wheel aanbeveel nie.

This review has been translated, to view the original version

Diana's Response

Dear Henri,

Thank you for your guest review and I am sorry to see that you were not happy with your meal or your room. Our restaurant rates are really not expensive and I am sorry you felt that way. It is always a popular area of Wagon Wheel. Also, thank you for making mention of the play area for the kids.

Regards,
Wagon Wheel Country Lodge - management

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Esmé N
Family with teenagers

Convenient, beautiful and clean accommodation.

We only stayed at Wagon Wheels for one night. It was very clean and neat. The staff were friendly.

Gerieflike, mooi en skoon verblyf.

Ons het net een nag by Wagon Wheels oorgeslaap. Dit was baie skoon en netjies. Die personeel is baie vriendelik.

This review has been translated, to view the original version

Diana's Response

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Read more
Dear Esme,

Thank you so much for your positive guest review. We are so happy that you enjoyed your stay and that you gave us 5/5 for our rating on value for money, customer service, cleanliness, location and security. We strive to offer our overnight guests the best possible accommodation at the best possible rates. Thank you again for taking the time to review your stay as this is very important to us.

We hope that you will visit us again in the not too distant future.

Kind regards,
Diana Koster
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Pieter V
With friends

Very neat and enjoyable.

Everything was in order on arrival. Room was very neat. Dinner hall also good. Food delicious. Will stay there again.

Baie netjies en genotvol.

Alles was in orde met aankoms. Kamer was baie netjies. Eetsaal ook goed. Kos lekker. Sal weer daar bly.

This review has been translated, to view the original version

Diana's Response

Dear Pieter,

Thank you so much for the time you took to review your recent stay at Wagon Wheel Country Lodge. We are so happy you enjoyed and made special mention on your room, check-in and meal in our restaurant. It is so good to hear such positive feedback. We will continue to upgrade to offer our guests the best possible accommodation at the most affordable rates.

Thank you once again and we hope you will visit us soon.

Kind regards,
Diana

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Alida B
Family with teenagers

Goeie nagrus.

Kamers is klein, geen yskasgeriewe in kamer, en dit vir die hittige Karoo-omgewing is ietwat van 'n terleurstelling. Vir die koste verwag mens ontbyt ingesluit, Geen WiFi. Paar km vanuit die dorp, so bietjie stiller en rustiger as die hoofstraat van Beaufort-Wes se gewoel en lawaai van trokke wat 'n bonus was.

Diana's Response

Thank you for your review. We only advertise fridges in our self-catering units and 2 family deluxe 6 sleepers. No other rooms have fridges. We have different room types and room sizes. Deluxe standard and economy rooms. We do not include breakfast as Wagon Wheel is a very popular stay over for the traveler that arrives late and needs to leave early. Those guests prefer to eat breakfast on the road. Our restaurant is open daily for breakfast and dinner for those guests that would like to eat. We have Wi-Fi in our restaurant, bar and lounge area ...
Read more
Thank you for your review. We only advertise fridges in our self-catering units and 2 family deluxe 6 sleepers. No other rooms have fridges. We have different room types and room sizes. Deluxe standard and economy rooms. We do not include breakfast as Wagon Wheel is a very popular stay over for the traveler that arrives late and needs to leave early. Those guests prefer to eat breakfast on the road. Our restaurant is open daily for breakfast and dinner for those guests that would like to eat. We have Wi-Fi in our restaurant, bar and lounge area available to all guests.
I hope that you will visit us again in the not too distant future.
Kind regards,
Wagon Wheel Country Lodge
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Wagon Wheel Country Lodge

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Henriette P
Family with teenagers

Fairly comfortable.

Room was clean, beds comfortable and good location. Restaurant very expensive compared to what you get. Wouldn't eat there again.

Redelik gemaklik.

Kamer was skoon, beddens gemaklik en ligging goed. Restaurant is baie duur in vergelyking met wat jy kry, sal nie weer daar gaan eet nie.

This review has been translated, to view the original version

Diana's Response

Dear Frik,

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. I am so pleased you were happy with your room and enjoyed the comfort of a cool air-conditioned room with crisp white bedding.

I am sorry you felt our restaurant was expensive. We have not adjusted our rates for the past 6 months and run it as a service to our tired travelers. We have received many complements on our large portions and tasty food.

Thank you again for your comment and we hope that you will ...
Read more
Dear Frik,

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. I am so pleased you were happy with your room and enjoyed the comfort of a cool air-conditioned room with crisp white bedding.

I am sorry you felt our restaurant was expensive. We have not adjusted our rates for the past 6 months and run it as a service to our tired travelers. We have received many complements on our large portions and tasty food.

Thank you again for your comment and we hope that you will visit us again in the not too distant future.

Kind regards,
Diana
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Hansie S

A thousand thanks to Dianke!

See the stars.

Duisend dankies Dianke!

Sien die sterre.

This review has been translated, to view the original version

Diana's Response

Dear Hansie,

Thank you so much for your very welcome and positive review on your recent stay with us. We are so happy you enjoyed it and awarded us 5/5 for our establishment and value for money, customer service, cleanliness, location and security.

We strive to make sure every guest has an enjoyable stay with us. Thank you so much again and we look forward to have you stay again in the not too distant future.

Kind regards,
Diana Koster

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Josseaud J
With spouse/partner

Tasteful motel.

See the stars.

Keurige motel.

Sien die sterre.

This review has been translated, to view the original version

Diana's Response

Thank you so much for your positive guest review, we appreciate the time you took to comment on your stay. We hope that you will be back to visit again in the not too distant future.
Kind regards,
Wagon Wheel management

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Bielie V
With spouse/partner

Had a lovely night's sleep - excellent location on the way to the Cape.

It was lovely staying here. The staff are also very friendly. Very neat and clean place.

Heerlik lekker geslaap - excellent ligging op pad Kaap toe.

Dit was heerlik om hier te oornag. Die personeel is ook baie vriendelik. Baie netjiese skoon plek.

This review has been translated, to view the original version

Diana's Response

Thank you so much for your positive feedback on your stay at Wagon Wheel. We value our guest reviews and wish to thank you for the time taken to comment.
We hope you will visit us again in the not too distant future.
Kind regards,
Diana

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Maria Petronella Magrieta O
With spouse/partner

Good enough for overnight accommodation.

The room and bathroom was very clean and neat but the TV reception wasn't that good. The image was very bad. But is was quiet, despite the many other guests and the air-conditioning was very welcome and worked well.

Goed genoeg vir oornagverblyf.

Die kamer en badkamer was baie skoon en netjies, maar die TV-ontvangs nie so goed nie, die beeld was baie swak. Maar dit was stil alhoewel daar baie ander gaste was en die lugreëling was baie welkom en het goed gewerk.

This review has been translated, to view the original version

Diana's Response

Dear Mrs Vijoen,
Thank you so much for your guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you were happy with your housekeeping, quietness and appreciated the air-conditioning.
Our guest comments are important to us. I will have our TV maintenance team look into reason why your signal was not good. I apologize for this. I hope that you will visit us again in the not too distant future.
Kind regards,
Diana

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Johan J
With spouse/partner

Very overpriced for the type of accommodation.

The pictures on the internet did not reflect the accommodation we stayed at at all. There wasn't even a kettle in the room so we could utilise the coffee. However, the staff at the bar were friendly and the service good. But I would not return as the price was not worth it.

Baie 'overpriced' vir die tipe akkommodasie.

Die foto's wat op die internet verskyn is nie naastenby 'n ware refleksie van die kamer wat ons moes bewoon nie. Daar was ook nie eers 'n ketel in die kamer sodat ons die koffie ens kon benut nie. Die personeel in die kroeg was egter vriendelik en die diens was goed. Ek sal egter nooit weer hier tuisgaan nie aangesien dit eenvoudig nie die prys werd is nie.

This review has been translated, to view the original version

Diana's Response

Dear Johan

Thank you for your review on the budget Economy room you booked at Wagon Wheel. I am sorry you felt this to be overpriced at R 300.00 per person sharing. All our rooms at Wagon Wheel are equipped with coffee-making facilities as we provide this in all our rooms together with a kettle. Our intention is not to mislead our guests in posting pictures that are not what is offered, we trust that a guest books what they require and for the price they are happy to pay. All our rooms are advertised on our website together with about ...
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Dear Johan

Thank you for your review on the budget Economy room you booked at Wagon Wheel. I am sorry you felt this to be overpriced at R 300.00 per person sharing. All our rooms at Wagon Wheel are equipped with coffee-making facilities as we provide this in all our rooms together with a kettle. Our intention is not to mislead our guests in posting pictures that are not what is offered, we trust that a guest books what they require and for the price they are happy to pay. All our rooms are advertised on our website together with about 65 pictures of our rooms. We have so may types of rooms from our beautiful newly revamped room and bathroom (Deluxe Room) to Standard, Self-Catering, Backpackers and the Economy room that you booked.
Thank you for making mention of our friendly barman and good service. Should you consider staying at Wagon Wheel again please book a Deluxe or Standard rooms.
Kind regards,
Diana
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Elize V
Family with teenagers

Good place to spend the night on your way to Cape Town.

The rooms were very neat. Dinner and breakfast were served speedily and they have a menu with a variety. There's lots of space at the lodge to walk around and stretch the legs after a long journey. There is also a clean swimming pool to cool down in.

Baie goeie verblyf om te oornag op reis Kaapstad toe.

Die kamers was baie netjies. Die aandete en die ontbyt was vinnig bedien en daar is 'n spyskaart waaruit verskeie keuses gemaak kan word. Die Lodge het baie spasie waar gestap kan word om die bene te rek na 'n lang rit. Daar is ook 'n skoon swembad om in af te koel.

This review has been translated, to view the original version

Diana's Response

Dear Elize,

Yay, thank you so much for your positive guest review on your recent stay at Wagon Wheel Country Lodge. It is such a pleasure to hear that our guests were happy as the staff go the extra mile to ensure all is good, clean and just right for our guests. We are pleased to hear you were happy with your room, your dinner and breakfast you found it to be quick service and a wide variety on our menu. We try to offer our travelers a good choice with Karoo lamb neck and shanks which are the top favorite. Located out of Beaufort ...
Read more
Dear Elize,

Yay, thank you so much for your positive guest review on your recent stay at Wagon Wheel Country Lodge. It is such a pleasure to hear that our guests were happy as the staff go the extra mile to ensure all is good, clean and just right for our guests. We are pleased to hear you were happy with your room, your dinner and breakfast you found it to be quick service and a wide variety on our menu. We try to offer our travelers a good choice with Karoo lamb neck and shanks which are the top favorite. Located out of Beaufort West and just off the N1 is very convenient for travelers, easy to find and quick access onto their route. Thank you for making mention of our beautiful crisp clean swimming pool. This was so enjoyed by our holiday travelers over the very hot December month.

Thank you once again and we hope to have you stay with us again in the not too distant future.

Kind regards,
Diana Koster
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Karen S
Family with teenagers

Was a very nice restaurant and very neat rooms.

Wonderful neat rooms. Delicious food in restaurant.

Was baie lekker restaurant en baie netjiese kamers.

Heerlike netjiese kamer gewees. Baie lekker kos in restaurant.

This review has been translated, to view the original version

Diana's Response

Dear Karen

Thank you so very much for your positive review 5/5 for all the ratings. We want to thank you for taking the time to review your stay and it is always a pleasure to hear our guests were happy. We will continue to upgrade and offer our travelers the best possible accommodation at the most affordable rates. We have such a variety, catering for all tired travelers from the beautiful deluxe rooms and bathrooms which we have recently revamped with new air conditioners, TV and have completed 15 standard rooms with the same. ...
Read more
Dear Karen

Thank you so very much for your positive review 5/5 for all the ratings. We want to thank you for taking the time to review your stay and it is always a pleasure to hear our guests were happy. We will continue to upgrade and offer our travelers the best possible accommodation at the most affordable rates. We have such a variety, catering for all tired travelers from the beautiful deluxe rooms and bathrooms which we have recently revamped with new air conditioners, TV and have completed 15 standard rooms with the same. Our budget economy rooms cater for those that wants an affordable sleep over with ceiling fans, crisp white bedding and en suite bathroom.

We are glad to hear you enjoyed your meal in our traditional Karoo restaurant.

We hope that you will visit us again in the not too distant future.

Wishing you and your family all the best for 2017

Kind regards
Diana Koster
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Lurica V
With friends

Peaceful and very good company.

The rooms were clean and tidy! Friendly staff and we felt very welcome. Service was excellent, rooms are stylish, clean and tidy. The breakfast menu have less beans on it, but otherwise, the snails were heavenly and the steaks fantastic. The barman is an absolute asset to Wagon Wheel. We will most definitely make use of their service again.

Rustig en baie goeie geselskap.

Die kamers was skoon en netjies! Vriendelike personeel en ons het baie welkom gevoel. Diens was uitstekend, kamers is stylvol, skoon en netjies. Die ontbyt spyskaart kan net minder boontjies op hê, maar verder was die slakke hemels en die steaks fantasties. Die kroegman is absoluut 'n aanwins vir Wagon Wheel. Ons sal vir seker weer van hul diens gebruik maak.

This review has been translated, to view the original version

Diana's Response

Dear Lurica,

Thank you so much for the wonderful guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you gave us 5/5 for our overall rating. We are so pleased you enjoyed your snail starter and the steak. These are extra special and have been specially matured. Our barman is passionate about his job and loves all his guests. Many return just to chat and catch up with him. He is a real asset to Wagon Wheel. Thank you for making mention of our stylish and beautiful rooms. We will continue to upgrade, to offer ...
Read more
Dear Lurica,

Thank you so much for the wonderful guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy you gave us 5/5 for our overall rating. We are so pleased you enjoyed your snail starter and the steak. These are extra special and have been specially matured. Our barman is passionate about his job and loves all his guests. Many return just to chat and catch up with him. He is a real asset to Wagon Wheel. Thank you for making mention of our stylish and beautiful rooms. We will continue to upgrade, to offer our guests the best possible accommodation at the best possible rates. We have deluxe, standard, budget economy, self-catering, backpackers and a caravan park which caters for all travelers needs.

Thank you once again for your wonderful review. We hope that you will visit us again soon.

Kind regards,
Diana Koster
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Barbara S
With spouse/partner

It was stunning, like an oasis in the desert.

We were pleasantly surprised by Wagon Wheel. It was lovely to arrive at a place where the garden is nice and cool after 7 hours on the road. Will definitely stay there next time when we go to the West Coast.

Dit was stunning, soos 'n oasis in die woestyn.

Ons was regtig aangenaam verras met Wagon Wheel. Dit was werklik heerlik om na 7 ure op die pad by 'n plek te kom waar die tuin ook lekker koel was. Sal beslis volgende keer daar oorbly as ons Weskus toe gaan.

This review has been translated, to view the original version

Diana's Response

Dear Barbara

What a wonderful review you gave us on your recent stay at Wagon Wheel Country Lodge. It is so nice to read a review like yours where a guest was happy and gave us a 5/5 for value for money, cleanliness, location and security. We will continue to upgrade and improve to offer our travelers the best accommodation at the most affordable rates. Thank you again for your very welcome review.

We look forward to having you stay again in the not too distant future. Wishing you and the family a blessed 2017.
Read more
Dear Barbara

What a wonderful review you gave us on your recent stay at Wagon Wheel Country Lodge. It is so nice to read a review like yours where a guest was happy and gave us a 5/5 for value for money, cleanliness, location and security. We will continue to upgrade and improve to offer our travelers the best accommodation at the most affordable rates. Thank you again for your very welcome review.

We look forward to having you stay again in the not too distant future. Wishing you and the family a blessed 2017.

Kind regards
Diana Koster
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Ellouise C
With spouse/partner

Restaurant's food was tasty and the sleeping facilities were nice and clean.

Service was friendly and the sleeping facilities were neat and clean. Resort is clean and well maintained. Will make use of the Wagon Wheel again. Thank you once again for everyone's prompt service.

Restaurant se kos was smaaklik en slaapgeriewe was skoon en mooi.

Diens was vriendelik en die slaapgeriewe was baie skoon en netjies. Oord is skoon en word goed onderhou. Sal weer van Wagon Wheel gebruik maak. Baie dankie vir almal se flink diens.

This review has been translated, to view the original version

Diana's Response

Dear Elloise,

Thank you for your great review. We are so happy to hear you enjoyed your stay as well as your meal in our restaurant. We appreciate you mentioning our beautiful, clean rooms and wonderful friendly staff. They take a lot of pride in their work and always go the extra mile to make sure you are happy, and that you have all you need for a comfortable nights rest.

Thank you again and we look forward to your next visit.

Kind regards,
Diana Koster.

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Lynn H
With spouse/partner

The reception was very friendly and it was pleasant to arrive after a long journey

I'd definitely recommend the Whagon Wheel Country Lodge as an overnight facility after a long day's journey. The staff was friendly and helpful. The rooms were clean and tidy.

Die ontvangs was baie vriendelik en was dit aangenaam om na 'n lang reis daar aan te kom.

Ek sal definitief die Whagon Wheel Country Lodge aanbeveel as 'n oornag fasiliteit na 'n lang dag se reis. Die personeel was vriendelik en behulpsaam asook die diens. Die kamers was skoon en netjies.

This review has been translated, to view the original version

Diana's Response

Dear Lynn

Thank you so much for taking the time to review your stay at Wagon Wheel Country Lodge. We are happy to hear you will refer us to friends and that you found our staff friendly and service good. Our staff go the extra mile to ensure the guests are happy and have all they need for a good stay.
Thank you again, our guest comments are important to us.
Kind regards
Diana Koster

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Felicia S

The restaurant was excellent. Not all rooms have air-cons as advertised.

The website indicated that all the rooms had air-cons, but that wasn't the case. The restaurant is excellent. The budget rooms are extremely small and hot.

Restaurant baie goed. Nie alle kamers het lugverkoeling soos geadverteer nie.

Die webtuiste dui aan dat alle kamers lugverkoeling in het, dit is egter nie die geval nie. Die restaurant is baie goed. Die sakpaskamers is piepklein en baie warm.

This review has been translated, to view the original version

Diana's Response

Dear Felicia,

Thanks so much for your guest review. All our standard, deluxe and self-catering rooms have air-conditioners and TV's. Only the budget economy rooms do not have air-conditioners and TV's, they have ceiling fans. Thank you for making mention of our restaurant and that you found this good. Next time you visit please try one of the standard or deluxe rooms.

Thank you for your comments.
Diana Koster

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Deon D
Family with teenagers

Only for an overnight stay on your long journey

Neat accommodation for one night. Thank you for the air-con in the room.

Slegs vir oorslaap op die lang pad.

Netjiese verblyf vir slegs een aand. Dankie vir lugversorging in die vertrek.

This review has been translated, to view the original version

Diana's Response

...
Read more
Dear Deon,

Thank you for your time taken to review your stay with us at Wagon Wheel Country Lodge. Our guest comments are very important to us and it is always nice to hear back from them. Thank you for your positive comment on our neat rooms, that are convenient for our one night travelers. An air-conditioner is always a pleasure in the hot Karoo and we have had some very hot days.
Thank you again for your comments, we hope that you will visit us again in the, not too distant, future.
Kind regards,
Management
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Derick S
With spouse/partner

Room was not at all what we expected.

See the stars.

Kamer was glad nie wat ons verwag het nie.

Sien sterre.

This review has been translated, to view the original version

Diana's Response

Dear Derick

Thanks for your review. I am sorry you were not happy with the room that you booked. Next time book a deluxe room and pay a bit more for a new air conditioner, revamped bathroom and flat screen TV.

Many thanks
Diana Koster

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Elmarie V
With spouse/partner

'n Welkome oase na 'n lang dag se reis.

Personeel is baie vriendelik, kamer is skoon en netjies. Gerieflike oorslaap-plek vir reisigers.

Diana's Response

Dear Elmarie

Thank you so much for taking the time to review your stay with us at Wagon Wheel Country Lodge. I am so pleased to hear you were happy with our friendly staff and clean and neat rooms. This means so much to us and I will pass on your complement. I hope that you will visit us again in the not too distant future.
Wishing you and your family a blessed 2017.
Kind regards
Diana Koster

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David B
With spouse/partner

Tariewe nie in ooreenstemming met kwaliteit nie.

Eers met aankoms het ek agtergekom dat ek in 'n "budget" kamer geboek het. Dit was regtig 'n teleurstelling in die hitte om slegs 'n klein dakwaaier te hê en boonop was dit slegs sementvloere met los matjies daarop. Teen R350 per persoon per nag is dit buitensporig vir die kwaliteit van die kamer.

Diana's Response

Dear David

Thank you for your guest review. We trust that a guest books what they require when they do a live booking on the internet. We clearly describe what each room has and a picture of the room. You booked our cheapest room - Economy Budget with no air conditioner and TV, basic room with semcete floor and coir rugs, ceiling fan with crisp white bedding and en suite bathroom with only a shower for R350 per person sharing. If you are wanting more try our standard or the newly revamped Deluxe rooms and pay a bit more.

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Dear David

Thank you for your guest review. We trust that a guest books what they require when they do a live booking on the internet. We clearly describe what each room has and a picture of the room. You booked our cheapest room - Economy Budget with no air conditioner and TV, basic room with semcete floor and coir rugs, ceiling fan with crisp white bedding and en suite bathroom with only a shower for R350 per person sharing. If you are wanting more try our standard or the newly revamped Deluxe rooms and pay a bit more.

Thank you for your review

Management
Wagon Wheel Country Lodge
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Clarissa F

Very nice.

Very nice stay with good food. Thank you.

Baie lekker.

Baie lekker gebly en geëet dankie.

This review has been translated, to view the original version

Diana's Response

Dear Clarissa

Thank you so much for your very positive review on your recent stay at Wagon Wheel Country Lodge. It is always so nice to read guest reviews from a guest that was happy as that is what we aim to offer our travelers. We are pleased you enjoyed your meal in our restaurant. We appreciate our guest comments and the time they took to review us. I hope that we will have you stay again in the not too distant future.
Hope 2017 will be a blessed year for you and your family.
Kind regards
Diana Koster

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Annelie W
With spouse/partner

Foto's is bietjie misleidend!

Alhoewel die kamers baie skoon en netjies was, was die stort 'n groot probleem! Moderne glasdeure, maar as jy klaar gestort het is die hele vloer papnat! Daar was ook geen yskas in kamer nie!

Diana's Response

Dear Annelie

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge and I am sorry you think the photos are misleading. On our Travel Ground web site where you booked we have loads of photos of all our rooms. We have a total of 57 rooms and have no intention to mislead our guests. We trust that our guest book what they require. Only the 2 family deluxe 6 sleepers and the self catering units have fridges. I will look into the shower head wetting the floor as I have not had any other complaints in ...
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Dear Annelie

Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge and I am sorry you think the photos are misleading. On our Travel Ground web site where you booked we have loads of photos of all our rooms. We have a total of 57 rooms and have no intention to mislead our guests. We trust that our guest book what they require. Only the 2 family deluxe 6 sleepers and the self catering units have fridges. I will look into the shower head wetting the floor as I have not had any other complaints in this regard. It's possible the swivel shower head was adjusted to spray in a more horizontal position.
Our guest comments are very important to us. Thank you again for yours.
Kind regards
Management.
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Maryna O
With spouse/partner

Baie lekker gebly vriendelike personeel.

Was Des 16 daar het 'n lugversorger in kamer gehad, maar die lugversorger het gereeld afgegaan oor te veel lading op die kraglyn. Die karavaanpark is net agter die kamers sodra hulle begin krag trek trip die lugversorgers dit in Des toe dit so baie warm was. Maar verder het ons baie lekker gebly. Skoon en netjies. Die kos by restaurant was uit die boeke gewees, baie heerlik. Vriendelike personeel.

Diana's Response

Dear Maryna

Thank you so much for your very positive guest review on your recent stay at Wagon Wheel Country Lodge. The 16th of December we were fully booked in all our rooms as well as the caravan park and due to the extreme heat all air conditioners were all on. My electrician said it could be a guest in the caravan park pulling more power than a normal traveler. We are looking into this to increase the supply so it does not happen again. We are so happy you mentioned the cleanliness and that you enjoyed your meal in our restaurant. ...
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Dear Maryna

Thank you so much for your very positive guest review on your recent stay at Wagon Wheel Country Lodge. The 16th of December we were fully booked in all our rooms as well as the caravan park and due to the extreme heat all air conditioners were all on. My electrician said it could be a guest in the caravan park pulling more power than a normal traveler. We are looking into this to increase the supply so it does not happen again. We are so happy you mentioned the cleanliness and that you enjoyed your meal in our restaurant.

We hope that you will visit us again in the not too distant future.

Kind regards,
Management.
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Lukas V
With spouse/partner

Room very confined, no chairs after a long trip, too expensive for that type of convenience.

I think they must check that the photo's on the website match the place,

Kamer is baie beknop, geen stoele na lang reis, te duur vir daai tipe gerief.

Ek dink hulle moet seker maak dat die foto's op die webtuiste nie die verkeerde indruk skep.

This review has been translated, to view the original version

Diana's Response

Dear Lukas

Thank you for your review. I am sorry you were not happy and felt our website is misleading. This is not our intention! We have a total of 57 rooms and have posted a lot of photos of all the rooms on Travel Ground. We have different types of rooms from Deluxe, standard, economy, self-catering and backpackers and trust a guests books what suits their need. When you next pass through Beaufort West we will happily tour you to see all the rooms advertised and all the new upgraded bathroom and bedrooms. We have completed ...
Read more
Dear Lukas

Thank you for your review. I am sorry you were not happy and felt our website is misleading. This is not our intention! We have a total of 57 rooms and have posted a lot of photos of all the rooms on Travel Ground. We have different types of rooms from Deluxe, standard, economy, self-catering and backpackers and trust a guests books what suits their need. When you next pass through Beaufort West we will happily tour you to see all the rooms advertised and all the new upgraded bathroom and bedrooms. We have completed a total of 31 deluxe and standard rooms with new aircon and flat screen TV's and will continue to revamp to make our guests stays as conformable and affordable as possible.
Kind regards
Management.
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Annina C
Family with young children

Swak.

Die aakligste plek en dienslewering ooit. Dit was 45°C en ek het die kamer bespreek, maar nie eers die fan het behoorlik gedraai nie en kon glad nie vertel word om vinniger te gaan nie. Die kamer was ook baie vuil. Ek het toe die bestuurder gevra vir ander kamer en daar was ongelukkig nie. Ek vra toe sleg vir 'n gedeelte van my geld terug sodat ek vir ons familie 'n leefbare kamer kon soek en betaal waarop hulle geweier het.

Diana's Response

I am sorry you were not happy with the economy budget room you booked. The economy rooms only have ceiling fans. Our standard and deluxe rooms have air conditioners. We would gladly have assisted you in changing rooms but unfortunately, we were fully booked.

Apologies again that you were unhappy.
Kind regards,
Management

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Nicola W
Family with young children

Perfect overnight stay on route to Cape Town - clean, neat with aircon.

Very clean and neat. Definitely recommended.

Perfekte oornagplek op pad Kaap toe, skoon, netjies. Dankie tog vir aircon.

Baie skoon en netjies, sal dit definitief aanbeveel.

This review has been translated, to view the original version

Diana's Response

Dear Nicola
Thank you so much for taking the time to comment on your stay st Wagon Wheel Country Lodge and we are so pleased that you enjoyed your stay with us. It is always such a pleasure to hear such positive feedback and we thank you for recommending us to your friends. We wish you a wonderful Xmas holiday and look forward to having you stay with us again. Kind Regards Janet

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Martie M
Family with teenagers

Ry verby en slaap eerder by 'n ordentlike plek wat jou diens en waarde vir jou geld kan bied. Kos is smaakloos.

Kos smaakloos. Staf onbehulpsaam. Voel glad nie welkom nie. Feitlik geen water nie. Baie ander ordentlike plekke in dorp.

Diana's Response

Dear Kiova

Thank you for your review on your recent stay at Wagon Wheel. I am sorry you were unhappy and did not enjoy our restaurant food and found the staff unfriendly. I am sad to hear this as we have only received good comments on the food, friendly staff and clean rooms.
Thank you for your review
Kind regards
Management.

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Elbie K
Family with young children

Disappointed.

The pictures on the website does not accord with the reality. Very disappointed with the unprofessional service. On arrival we were told that the coffees etc. will be brought to us once the kitchen opens, and at this stage we had a long 7 hour journey behind us, we were tired and warm. Then we got a room that stinks, and another that has a warn out mattress. By dinner time, we asked again of we can get the coffee and teas, and then the guy at reception decided to argue with me about it. This guy also confirmed there is an aircon in the dining room, ...
Read more
The pictures on the website does not accord with the reality. Very disappointed with the unprofessional service. On arrival we were told that the coffees etc. will be brought to us once the kitchen opens, and at this stage we had a long 7 hour journey behind us, we were tired and warm. Then we got a room that stinks, and another that has a warn out mattress. By dinner time, we asked again of we can get the coffee and teas, and then the guy at reception decided to argue with me about it. This guy also confirmed there is an aircon in the dining room, so we decided to sit inside. When I asked the waiter if the aircon was on, he told me it was broken an can only blow warm air. After dinner, and having to drink my Appeltizer from the can because the barman forgot to bring me a glass with ice, despite my repeated requests, I had to pay my bill with another waiter as ours had disappeared. I reported the broken aircon, and again the guy decided to argue with me. Finally we were in our room, relaxed, when there was a knock on the door, it was our waiter, accusing us of not having paid our dinner bill! You can find much better places, at better rates. I suggest TravelGround goes there to see this place.

Teleurgesteld

Die foto op web stem definitief nie ooreen met die werklikheid. Baie teleurgesteld oor onprofessionele diens! Met aankoms is daar aan ons gesê dat die koffiegoedjies gebring sal word sodra die kombuis oopmaak ...Ons het toe al 7 ure se reis agter die rug, ons is moeg en warm. Ons ontvang een kamer wat stink en een kamer met 'n holgeslaapte matras. Toe ons aandete toe gaan en weer vra vir die koffiegoedjies toe verkies die man by ontvangs om met my daaroor te redeneer. Hy bevestig toe dat daar 'n lugversorger binne in die eetsaal is en ons besluit ...
Read more
Die foto op web stem definitief nie ooreen met die werklikheid. Baie teleurgesteld oor onprofessionele diens! Met aankoms is daar aan ons gesê dat die koffiegoedjies gebring sal word sodra die kombuis oopmaak ...Ons het toe al 7 ure se reis agter die rug, ons is moeg en warm. Ons ontvang een kamer wat stink en een kamer met 'n holgeslaapte matras. Toe ons aandete toe gaan en weer vra vir die koffiegoedjies toe verkies die man by ontvangs om met my daaroor te redeneer. Hy bevestig toe dat daar 'n lugversorger binne in die eetsaal is en ons besluit toe om binne te sit. Toe ek na 'n tyd vra of die lugversorger aan is word ek deur 'n kelner ingelig dat dit stukkend is en net warm maak. Nadat ons klaar geëet het en my Appletizer uit 'n blik moes drink omdat die kroegkelner vergeet het om vir my 'n glas met ys te bring, nadat ek hom daarvoor gevra het, betaal ek rekening by 'n ander kelner omdat ons s'n net spoorloos verdwyn het. By ontvangs rapporteer ek die stukkende lugreëling en WEER word daaroor geredeneer. Net toe ons rustig in die kamer is klop die kelner aan die deur en sê: " Mevrou hetti betaal nie!". Jy gaan baie beter vir goedkoper kry. Ek stel voor LekkeSlaap gaan lê self besoek daar af.
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This review has been translated, to view the original version

Diana's Response

Dear Elbie

Thanks for your review and for taking the time to write. I apologise for the coffee and tea issue. We have had unbelievable heat that not even the air-cons can cope with the high temperatures. We have attended to the restaurant aircons. I apologize for your unpleasant stay.
Kind regards
Management.

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Deon R
Individual traveler

Everything I expected and needed on the way to my destination in Gansbaai.

Quiet and peaceful overnight facilities. Noise from the road and heavy vehicles was quite loud sometimes. Restaurant's portions were lavish and tasty.

Alles wat ek verwag en benodig het op pad na my bestemming in Gansbaai.

Stil en rustige oorblygeriewe. Pad-lawaai van swaar voertuie was somtyds baie duidelik. Restaurant se porsies was mildelik en smaakvol.

This review has been translated, to view the original version

Diana's Response

Dear Deon,

Thank you for taking the time to review your stay at Wagon Wheel. Our guest comments are important to us. We are so happy to hear you enjoyed your stay and found our restaurant tasty. We hope that you will visit us again in the not too distant future.

Kind regards,
Management.

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Yolandi M
Family with young children

Good.

See the stars.

Goed.

Sien sterre.

This review has been translated, to view the original version

Diana's Response

Dear Yolani,

Thank you so much for your positive guest review. We are so pleased with your star rating given and a full 5/5 for the cleanliness of our rooms. The housekeeping team take a lot of pride in their rooms, I shall pass your rating on to them.

Thank you again and we hope that you will visit us again soon.

Kind regards,
Diana Koster

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Marian S
With friends

The ideal overnight accommodation on the way to Cape Town or the other way around.

Very friendly reception. We were in one of the restored rooms. Beautiful and neat. Had a great dinner in the restaurant and breakfast the next morning.

Die ideale oornagverblyf op pad na die Kaap of andersom.

Baie vriendelik ontvang. Ons was in een van die gerestoureerde kamers. Baie mooi en netjies. Heerlik daar in die restaurant geëet die aand en weer die oggend.

This review has been translated, to view the original version

Diana's Response

Dear Marian
Thank you for taking the time to review your recent say at Wagon Wheel Country Lodge in one of our newly revamped rooms. Thank you so much for your positive comments. They are truly appreciated. We will continue to upgrade to offer our guests the best possible accommodation at the most affordable rates. Thank you again and we wish you and your family a blessed Xmas.
Kind regards,
Diana Koster

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Frans F
With spouse/partner

Horrible at first, then much better!

The room that was originally booked for us was horrible. Cement floor showers, no aircon, door hinges that don't close properly. After we asked for a fan, we were moved to a much better room where everything was provided to us.

Aanvanklik baie swak, daarna baie beter.

Die kamer wat aanvanklik aan ons toegeken is, was onbeskryflik swak. Sementvloerstort, geen lugversorging, deurskarniere wat nie ordentlik toemaak nie. Na ons navraag vir die inset van 'n waaier, is ons na 'n baie beter kamer oorgeplaas waar alles baie goed voorsien is.

This review has been translated, to view the original version

Diana's Response

Dear Frans
Thank you for your review. You did a live booking and chose one of our basic economy/budget rooms that are advertised without air-conditioner but with ceiling fan. I am happy we were able to assist you in moving you to a standard room for the night. We trust our guests book what is advertised and what meets their budget and requirements. Thank you again for your feedback, our guest comments are important to us.
Kind regards,
Diana Koster
Wagon Wheel Country Lodge

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Martin H
With spouse/partner

Flawless and great.

We made use of the wheelchair friendly unit, perfect! There was ample space and we were quite surprised.

Foutloos en great.

Ons het die rolstoelvriendelike eenheid gebruik Perfek. Genoeg ruimte en spasie. Ons was terdeë verras.

This review has been translated, to view the original version

Diana's Response

Dear Martin,
Thank you so much for taking the trouble to review your stay with us at Wagon wheel Country Lodge. Our guest comment mean a lot to us. We are so happy that you found our new wheel-chair friendly room suitable for your needs.
Much appreciated.
Kind regards,
Diana

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Rachel E
Individual traveler

Fantastic!

Beautiful place and friendly service.

Fantasties!

Pragtige plek en vriendelike diens.

This review has been translated, to view the original version

Diana's Response

Dear Rachel,
Thank you for your comments on your recent stay at Wagon Wheel Country Lodge, we are so happy you enjoyed your stay and found the staff friendly. I will pass your complement on to them. They take so much pride in what they do and attending to guests needs. Thank you for the 5/5 rating for value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the most affordable rates.
Thank you again and we hope that you will visit us again in the not too ...
Read more
Dear Rachel,
Thank you for your comments on your recent stay at Wagon Wheel Country Lodge, we are so happy you enjoyed your stay and found the staff friendly. I will pass your complement on to them. They take so much pride in what they do and attending to guests needs. Thank you for the 5/5 rating for value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the most affordable rates.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
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Reuben J
Individual traveler

Good location, basic accommodation, but clean. Other guest made noise until late at night - not nice when you have to get up early the next day and continue your journey.

Good location, basic accommodation, but clean. Other guest made noise until late at night - not nice when you have to get up early the next day and continue your journey.

Goed geleë, akkommodasie was basies, maar skoon. Ander gaste tot laat in die nag geskree en geraas, sleg as mens volgende oggend moeg moes opstaan om verder te reis.

Wagon Wheel is goed geleë, die akkommodasie was basies maar skoon gewees. Ander gaste tot laat in die nag geskree en geraas ... Sleg as mens die volgende oggend moeg moes opstaan om verder te reis!

This review has been translated, to view the original version

Diana's Response

Dear Reuben,
Thank you for taking the time to comment on your stay with us at Wagon Wheel Country Lodge. I do apologise for the noise as the touring school group arrived late that night and the night security did try to quieten them down. I hope that you will visit us again next time and try our newly revamped deluxe rooms.
Thank you again,
Diana Koster

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Tania R
Family with young children

Alles lekker, en vriendelike diens.

Ek sal net sê dat die foto's op die webtuiste nie ooreenstem met die werklikheid nie. Veral buite. Die foto's wys groen gras en swembad. Daar was geen gras by slaapkamers nie en vuil swembad. Andersins baie goed gewees.

Diana's Response

Dear Tania,
Thank you for your guest review. We so appreciate hearing from our visitors on their stay. The pictures on our web site are as per the establishment and we take a lot of pride in our beautiful grass and 135 red and white rose bushes that surround our sparkling extra large swimming pool. This is always so enjoyed by our guests on hot Karoo days.
Thank you for the wonderful review 5/5 stars on our value for money, customer service, cleanliness, location and security. We have just completed upgrading all our deluxe rooms and ...
Read more
Dear Tania,
Thank you for your guest review. We so appreciate hearing from our visitors on their stay. The pictures on our web site are as per the establishment and we take a lot of pride in our beautiful grass and 135 red and white rose bushes that surround our sparkling extra large swimming pool. This is always so enjoyed by our guests on hot Karoo days.
Thank you for the wonderful review 5/5 stars on our value for money, customer service, cleanliness, location and security. We have just completed upgrading all our deluxe rooms and bathroom with new flat screen TV's and split unit air-conditioners. We hope that you will visit us again in the not too distant future.
Thank you once again for your feedback.
Kind regards,
Diana
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Jan F
With spouse/partner

Beaufort-Wes is 'n uitstekende halfpadstop tussen die Noorde en die Suide!

Die ontvangs was vriendelik en die kamer skoon en netjies. Daar was egter geen diefwering voor die vensters nie, maar alhoewel die badkamer skoon was, is die teëls en vloeroppervlaktes nie in 'n goeie toestand nie! Die aandete in die restaurant was goed en bediening flink en vriendelik. Alhoewel die voertuig voor die kamer geparkeer was, was daar geen sekuriteit nie.

Diana's Response

Dear Jan,
Thank you for reviewing your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. Thank you for commenting on our friendly reception, clean and neat rooms, restaurant and its service. I will pass your comments on to the staff concerned. We are in the process of upgrading all the standard rooms and bathroom. We have been busy with this since April this year and are so please with the 18 deluxe and 10 standard rooms that are complete. The rest should be done by the end of November.
Thank you again ...
Read more
Dear Jan,
Thank you for reviewing your recent stay at Wagon Wheel Country Lodge. Our guest comments are important to us. Thank you for commenting on our friendly reception, clean and neat rooms, restaurant and its service. I will pass your comments on to the staff concerned. We are in the process of upgrading all the standard rooms and bathroom. We have been busy with this since April this year and are so please with the 18 deluxe and 10 standard rooms that are complete. The rest should be done by the end of November.
Thank you again and i hope that you will visit us again soon to see more improvement we have made.
Kind regards,
Diana Koster
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Robert J
Individual traveler

It was very nice.

Place is safe and well located, will recommend it to anyone if they are looking for somewhere to overnight.

Dit was baie lekke gewees.

Plekkie is baie veilig en goed geleë, sal dit vir enige iemand aanbeveel as hulle iewers 'n plekkie soek net om te oornag.

This review has been translated, to view the original version

Diana's Response

Thank you so much for the wonderful guest review. It means so much to us.
Staff at Wagon Wheel Country Lodge

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Ina L
On business

We were tired and unhappy because there was no hot water available.

The room was neat and clean, but after a long journey you really want to enjoy a nice warm shower before bed. Unfortunately there was no hot water and it was already late when we arrived. The next morning there was a little hot water in the basin, but not in the shower. And they can really serve proper coffee when you get there after a long journey.

Ons was moeg en ongelukkig dat daar nie warm water beskikbaar was nie.

Die kamer was netjies en skoon, maar na 'n lang reis wil 'n mens graag 'n lekker warm stort geniet voordat jy gaan slaap. Ongelukkig was daar geen warm water nie, en dit was al laat toe ons daar aangekom het. Die volgende oggend was daar ten minste warm water in die wasbakkie, maar nie in die stort nie. En hulle kan gerus ordentlike koffie bedien as 'n mens daar kom na 'n lang reis.

This review has been translated, to view the original version

Diana's Response

Dear Stoffel
Thanks you for taking the time to review your stay with us. This means a lot to us and we appreciate your comments. As Wagon Wheel has a large boiler system for some rooms one has to run the water for a little bit so the hot water can reach your bathroom. If a few other rooms shower at the time you shower the hot water reaches your room quicker. We have since put a notice in the room that guests may need to run the hot water until it reaches your room. On check in we give guests room coffee should they wish to make a cup when ...
Read more
Dear Stoffel
Thanks you for taking the time to review your stay with us. This means a lot to us and we appreciate your comments. As Wagon Wheel has a large boiler system for some rooms one has to run the water for a little bit so the hot water can reach your bathroom. If a few other rooms shower at the time you shower the hot water reaches your room quicker. We have since put a notice in the room that guests may need to run the hot water until it reaches your room. On check in we give guests room coffee should they wish to make a cup when they check into their room.

Thank you again for your comments and we do hope that you will visit us again in the not too distant future to see the constant upgrades we are making to offer our guest the best possible accommodation to suite their budget.
Kind regards
Diana

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Marianne B

Absoluut gepas vir 'n skoon, rustige oornag-lodge op reis.

Die ideale oornagfasiliteit met dit wat nodig is vir genoemde. Restaurant bied etes van hoë gehalte. Restaurantete was keurig en geurig. Baie dankie.

Diana's Response

Dear Marianne
Thank you so very much for the positive guest review. This means so much to us and we are so happy that you noticed the constant improvements we make to offer our guests the best possible accommodation at the best possible rates.
Thank you once again and we hope that you will visit us again soon
Kind regards
Wagon Wheel Staff

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Rika D
Family with young children

Wonderlike diens skoon en netjiese kamers.

Ons het baie lekker gekuier, fantastiese aandete geniet. Alles was skoon en netjies. Baie dankie sal graag weer daar vertoef. Vriendelike groete.

Diana's Response

Dear Rika,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy that you enjoyed your stay with us and the meal you had in our restaurant. Thank you for your rating us a 5/5 for value for money, customer service, cleanliness, location and security. It is always so good to hear such positive feedback and we thank you for this.
We continue to upgrade Wagon Wheel to offer our guest the best possible accommodation as the most affordable rate. We have completed the revamp to all our ...
Read more
Dear Rika,
Thank you so much for the wonderful review on your recent stay at Wagon Wheel Country Lodge. We are so happy that you enjoyed your stay with us and the meal you had in our restaurant. Thank you for your rating us a 5/5 for value for money, customer service, cleanliness, location and security. It is always so good to hear such positive feedback and we thank you for this.
We continue to upgrade Wagon Wheel to offer our guest the best possible accommodation as the most affordable rate. We have completed the revamp to all our deluxe rooms and bathroom and are presently busy with our standard rooms. I hope that you will visit us again soon to see these wonderful changes.
Thank you so much again,
Diana Koster
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Anna N
With spouse/partner

Baie aangenaam.

Dankie vir u puik diens.

Diana's Response

Dear Anna
Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge. Our guest comments re very important to us and it is wonderful to receive such a positive comment.
Thank you again
Wagon Wheel Staff

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Jean B
With spouse/partner

Very pleasant.

We had a good stay.

Baie aangenaam.

Ons het baie lekker gebly.

This review has been translated, to view the original version

Diana's Response

Dear Jean
Thank you so much for your guest review on your recent stay at Wagon Wheel. We are so happy that you enjoyed it. Please visit again in the not too distant future.
Thank you so much again
Wagon Wheel Staff

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Ronel M
Family with teenagers

Good location, clean and neat.

Was affordable and the room was just what we needed with four teenagers. One big room with clean, fresh white linen. The onwer went out of his way to make us feel at home, nice and warm and friendly. I can highly recommend Wagon Wheel.

Goed geleë, skoon en netjies.

Was sakpas en die kamer was net wat ons gesoek het vir 'n oorslaap saam met vier tieners. Een groot kamer met skoon, kraakvars wit linne. Die eienaar het uit sy pad gegaan om ons tuis te laat voel, lekker warm en vriendelik! Ek kan Wagon Wheel hoogs aanbeveel.

This review has been translated, to view the original version

Diana's Response

Dear Ronel,
Thank you so much for your wonderful guest review, it means so much to us when we hear such positive feedback from our guests. Thank you for the great 5/5 rating on our value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the best possible rates no matter what your budget allows. We have deluxe, standard, economy, self-catering, backpackers and a caravan park to offer all our weary travelers. A wonderful Karoo restaurant and bar to enjoy a drink. ...
Read more
Dear Ronel,
Thank you so much for your wonderful guest review, it means so much to us when we hear such positive feedback from our guests. Thank you for the great 5/5 rating on our value for money, customer service, cleanliness, location and security. We strive to offer our guests the best possible accommodation at the best possible rates no matter what your budget allows. We have deluxe, standard, economy, self-catering, backpackers and a caravan park to offer all our weary travelers. A wonderful Karoo restaurant and bar to enjoy a drink. The 24 hour reception offers those traveling late an easy check in or early departure.
Thank you so much again and we hope that you will visit us again soon.
Kind regards,
Diana Koster
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Henry M
With spouse/partner

Will not stay here again!

Perhaps overnight accommodation if you got lost. Cement floors with almost no carpets or rugs. We could understand that the bedding was dirty, previous occupants probably threw it on the floor! No hooks or towel railings. No bed lamps. No soap dish. None! Door lock needs attention. At least there was hot water and a wall heater.

Sal nie weer hier bly nie!

Miskien oornagverblyf as jy verdwaal het. Sementvloere met byna geen matjies nie. Ons kon verstaan hoekom van die beddegoed vuil was, want vorige mense het dit seker op die vloer gegooi! Geen hake of handdoekrelings. Geen bedliggies. Geen seephouer. Geen! Deurslot het aandag nodig. Darem warm water en muurverwarmer.

This review has been translated, to view the original version

Diana's Response

Dear Henry
Thank you for your comment on your stay at Wagon Wheel. We have towel rails in all our bathrooms, from the deluxe, to standard and economy/budget rooms. All bathrooms have soap dishes. Only our budget rooms do not have bedside lamps. We are in the process of installing lamps in the budget room that you stayed in. We unlock and lock our doors daily and have not found any of the budget rooms to be a problem. Thank you for mention of the hot water.
We hope that you will visit us again and try one for the standard room with ...
Read more
Dear Henry
Thank you for your comment on your stay at Wagon Wheel. We have towel rails in all our bathrooms, from the deluxe, to standard and economy/budget rooms. All bathrooms have soap dishes. Only our budget rooms do not have bedside lamps. We are in the process of installing lamps in the budget room that you stayed in. We unlock and lock our doors daily and have not found any of the budget rooms to be a problem. Thank you for mention of the hot water.
We hope that you will visit us again and try one for the standard room with bedside light or even one of our newly revamped deluxe rooms.
Thank you once again,
Wagon Wheel Staff
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Cynthia G
With spouse/partner

Fantastic, friendly and clean.

See the star-rating.

Fantasties, vriendelik en skoon.

Sien gerus die sterre.

This review has been translated, to view the original version

Diana's Response

Dear Cynthia
Thank you so much for the positive guest review on your recent stay at Wagon Wheel Country Lodge. We are so happy to hear you were happy as that is what we strive to achieve. Thank you once again and we hope that you will visit us again in the not too distant future.
Kind regards
Wagon Wheel Staff

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Piet N
With spouse/partner

Excellent!

See the stars.

Uitstekend!

Sien die sterre.

This review has been translated, to view the original version

Diana's Response

Dear Piet
It is so nice to hear such positive feedback from our guests. Thank you so much for taking the time to comment on your stay. We will continue to upgrade to offer our guests the best possible accommodation at the best possible rates.
We have completed 18 of our deluxe bathroom revamp and will be starting with Standard rooms in the next 6 weeks.
Please visit us again soon to see the constant changes we making to make our guests stay as pleasant as possible.
Thank you so much again for you review.
Diana ...
Read more
Dear Piet
It is so nice to hear such positive feedback from our guests. Thank you so much for taking the time to comment on your stay. We will continue to upgrade to offer our guests the best possible accommodation at the best possible rates.
We have completed 18 of our deluxe bathroom revamp and will be starting with Standard rooms in the next 6 weeks.
Please visit us again soon to see the constant changes we making to make our guests stay as pleasant as possible.
Thank you so much again for you review.
Diana Koster
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Piet N
With spouse/partner

Excellent!

See stars.

Uitstekend!

Sien die sterre.

This review has been translated, to view the original version

Diana's Response

Dear Piet
Thank you so much for your positive review. It really means a lot to us and we will continue to upgraded and offer our guests the best possible stay at the most affordable rates. We trust our guests book the accommodation that suits their budget. We have deluxe, standard, economy, self-catering and backpacker rooms.
Thank you again and we hope that you will visit us again in the not too distant future.
Kind regards
Diana Koster

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Trudi S
With spouse/partner

Clean room, soft beds.

Clean room, soft beds, just what you need after a long day on the road.

Skoon kamer, sagte beddens.

Skoon kamer, sagte beddens, net wat jy nodig het na 'n lang dag op die pad.

This review has been translated, to view the original version

Diana's Response

Dear Trudi
Thank you so much for taking the time to review your stay with us at Wagon Wheel. We are so happy that you found it good value for money, good service, good cleanliness and location. We strive to offer our guests the best possible accommodation at the best possible rates.
We so appreciate your positive comment.
Kind regards
Wagon Wheel Staff

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Deon P
With spouse/partner

Not for us.

The room looked neglected. Because there were only a few guests, the restaurant was closed. It's too close to the highway, so the traffic noise was a nuisance.

Nie vir ons nie.

Kamer het verwaarloos gelyk. As gevolg van te min gaste was die restaurant nie oop nie. Te na aan die snelweg, verkeer is steurend.

This review has been translated, to view the original version

Diana's Response

Dear Deon,

Thank you for your guest review. I am sorry to hear you were not happy with your room. The day of your booking was a very quiet night and reception contacted all the guests that were booked, to ask if they were going to make use of the restaurant and if they said, no, the restaurant was closed. This happens very seldom in a year.

Thank you again for your comments.

Kind regards,
Diana Koster

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Carla A

Die verblyf was gerieflik met skoon kamers en baie lekker kos.

Vriendelike diens. Baie goeie ligging direk langs die N1 - maar baie min verkeersgeraas. Ek sal weer daar bly. Die ontvangs was vriendelik, en die kamers skoon. Die aandete in die restaurant was baie lekker. Dis goeie waarde vir geld as jy 'n gerieflike plek op pad tussen die noorde en die Kaap benodig. Ek sal weer daar bly. My enigste kritiek is dat hulle die warm water geiser warmer moet stel in die winter.

Diana's Response

Dear Carla
Thank you so much for your very positive review. It is so nice to read a review from a happy guest. I am so happy you found us value for money, the traffic not a problem, security very good, location very good, cleanliness of our room very good and customer service too.
Our guest comments are important to us and always appreciate the positive ones. Thank you so much again and we hope you will visit us again in the not too distant future.
Kind regards
Wagon Wheel Staff

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Lynette P
With spouse/partner

Niks meer nodig as mens net aand oorslaap nie.

Mens het niks meer nodig as mens net een aand oorslaap nie, dalk net 'n klein TV. Die aand kan nogal lank raak. Maar dis baie mooi mooi skoon, baie dankie.

Diana's Response

Dear Nanita
Thank you so much for your positive feedback. I am so glad that you make mention of a comfortable, clean sleep over that does not cost and arm and a leg. Wagon Wheel is not a destination but a convenient sleep over for those that do not want it to cost too much but clean bed, hot water and convenience of a late or early check out with the 24 hour reception.
Wagon Wheel strives to offer all budgets a good affordable stop over en-route to their destination. Thank you again for your feedback, it is much appreciated.
Kind ...
Read more
Dear Nanita
Thank you so much for your positive feedback. I am so glad that you make mention of a comfortable, clean sleep over that does not cost and arm and a leg. Wagon Wheel is not a destination but a convenient sleep over for those that do not want it to cost too much but clean bed, hot water and convenience of a late or early check out with the 24 hour reception.
Wagon Wheel strives to offer all budgets a good affordable stop over en-route to their destination. Thank you again for your feedback, it is much appreciated.
Kind regards,
Wagon Wheel Staff
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Laetitia P
Individual traveler

Te veel vragmotors gebruik die ligging en geriewe baie beperk.

Geen volledige DStv en netheid kan gerus na gekyk word, seepbakkies vuil.

Diana's Response

Dear Laetitia,

Thank you for your guest comment. I apologize for the DStv not giving you all our channels that we offer. We will attend to your comments with housekeeping.

Thank you for your time.

Kind regards,
Diana Koster

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Amanda L
With spouse/partner

Onaangenaam.

Op die oog af lyk dit netjies, maar ons moes deur die aand en nag 'n hele paar kokkerotte doodslaan. Die beddens kort definitief nuwe goeie matrasse. Dis al deurgeslaap. Ek sou ook eerder storte aanbeveel indien moontlik. Ons gaan na Wagon Wheel toe vir 'n hele paar jaar al, maar sal nie weer die plek gebruik nie.

Diana's Response

...
Read more
Dear Amanda,

Thank you for your review. We are very sorry you did not enjoy your stay with us and found it not suitable for you. We have been upgrading since April 2013 and are sorry you did not book one of our standard or deluxe rooms to have experienced this. Thank you for the good rating on our location, security and customer service.

Our guest comments are important to us and we shall attend to your comments mentioned about the room you slept in as soon as possible.

Kind regards,
Management
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Nicola D
Family with young children

The hosts went out of their way to accommodate my son who uses a wheelchair.

Neat and clean. The hosts went out of their way to accommodate my son who uses a wheelchair. Soon several rooms will be fully equipped for people in wheelchairs. Great pool area and little animal enclosure for the kids to enjoy.

Diana's Response

Dear Nicola,
Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it neat and clean. We are so happy to let you know we have recently completed the revamp to our disabled rooms with the necessary assistance in the bathroom. We have had some very positive feedback from our guests that have made use of these rooms and found them very suitable and spacious for their wheel chairs both in the bedroom and bathroom. I hope that you will visit us again and request ...
Read more
Dear Nicola,
Thank you for taking the time to review your stay with us at Wagon Wheel Country Lodge. We are so happy to hear you enjoyed it and found it neat and clean. We are so happy to let you know we have recently completed the revamp to our disabled rooms with the necessary assistance in the bathroom. We have had some very positive feedback from our guests that have made use of these rooms and found them very suitable and spacious for their wheel chairs both in the bedroom and bathroom. I hope that you will visit us again and request one of these rooms. Thank you for making mention of our beautiful pool area and kids animal area.
Thank you again,
Diana Koster
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Michelle V
Family with young children

Ons verblyf by Wagon Wheel was heerlik gewees, skoon kamers en baie lekker kos.

Na 'n lang reis was dit so verblydend om met soveel gasvryheid by Wagon Wheel ontvang te word. Die kamers is baie skoon, pragtige wit linne en die kos was heerlik.

Diana's Response

Dear Michelle,
Thank you for much for your very positive guest review. Our guest comments mean a lot to us. Thank you for making mention of our friendly hospitality, clean rooms with beautiful crisp white bedding as well as the meal you so enjoyed in our restaurant.
We hope that you will visit us again in the not too distant future to see the many changes we are making daily to offer our guests the best possible accommodation at the most affordable rates.
Kind regards,
Diana Koster

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Tanya L
With friends

Baie lekker braai- en kuier-area.

Ons het baie lekker gebly en is vriendelik ontvang.

Diana's Response

Dear Tanya
Thank you so much for the wonderful guest review. We are so happy you enjoyed your stay with us and made mention of our beautiful braai/boma area. This is always am area enjoyed by many of our guests. Thank you for the great rating of a 5/5 for value for money, customer service, cleanliness, location and security. It really means so much to us when we hear positive comments like yours as we have put so much into Wagon Wheel to offer our weary traveler the best possible accommodation at the best possible price. We cater for all ...
Read more
Dear Tanya
Thank you so much for the wonderful guest review. We are so happy you enjoyed your stay with us and made mention of our beautiful braai/boma area. This is always am area enjoyed by many of our guests. Thank you for the great rating of a 5/5 for value for money, customer service, cleanliness, location and security. It really means so much to us when we hear positive comments like yours as we have put so much into Wagon Wheel to offer our weary traveler the best possible accommodation at the best possible price. We cater for all budgets with our deluxe, standard, economy, self-catering, back-packers and caravan park.
We hope that you will visit us again in the not too distant future.
Kind regards,
Diana Koster
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Wagon Wheel Country Lodge

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Janine V
With spouse/partner

Meer as genoeg vir oorslaap.

Personeel baie vriendelik en behulpsaam.

Diana's Response

Dear Janine,
Thank you for the wonderful guest review, it means so much to us to hear such positive feedback from our guests. Thank you for making mention of the friendly and helpful staff.
We hope that you will visit us again soon.
Kind regards,
Diana Koster

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David V

Gemiddeld.

In die lig van die tarief en vergeleke met ander verblyf, het ons meer verwag. Die lugversorging in een van die eenhede, op 'n snikhete warm dag,was oneffektief en so raserig dat dit slaap bemoeilik het.

Diana's Response

Dear David
Thank you for taking the time to review your stay with us. I am sorry you were not satisfied with all and that the air-conditioner you found not effective. We experience above average heat this past December and January. We are pleased to let you know we have up-graded all our deluxe rooms bathroom, bedroom, TV and air-conditioners and currently busy with all the standard rooms which we hope to have complete by the end of November.
I hope that you will visit us again soon to see these major improvements to offer our guests ...
Read more
Dear David
Thank you for taking the time to review your stay with us. I am sorry you were not satisfied with all and that the air-conditioner you found not effective. We experience above average heat this past December and January. We are pleased to let you know we have up-graded all our deluxe rooms bathroom, bedroom, TV and air-conditioners and currently busy with all the standard rooms which we hope to have complete by the end of November.
I hope that you will visit us again soon to see these major improvements to offer our guests the best possible accommodation at the best possible rates.
Kind regards,
Diana Koster
Read less

Wagon Wheel Country Lodge

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Belynda C
Individual traveler

Interesting.

Convenient stay, beds are a little saggy however as its so close to the N1, it's pretty convenient. Not sure about safety, I left at 3am in the morning and didn't have an issue.

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Judy V
With spouse/partner

Genotvol.

Vriendelike ontvangs. Kamers netjies.

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Berni L
With spouse/partner

Gawe diens.

Tariewe en lugversorging kan opgeknap word.

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Annamia V
Individual traveler

Die plek lyk oud en moeg.

As dit nie was dat ander opsies nie beskikbaar was daardie tyd van die jaar nie, nie sou ek nie bespreek het nie.

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Helen B
With spouse/partner

Skoon en netjies.

Ideaal vir oornag. Nie vir langtermyn-verblyf nie.

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Ferdi S
With spouse/partner

Jou een-stop verblyf in Beaufort Wes.

Ou geboue wat baie netjies en gerieflik is. Kamers is net wat jy nodig het met al die geriewe. Was dit nie lekker om op 'n somersdag van 40C af te pak en 'n koue drink dingetjie in die kroeg te geniet nie. Die restaurant se spyskaart maak dat jy nie weet wat om te kies nie, maar helaas was die skaapskenkel die beste in die land. Hartlike Karoo vriendelikheid die eienaar gesels met jou of hy jou jare ken.

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Jacques R
Family with young children

Nie waarde vir geld nie.

Die eenheid was baie beknop en baie basies. Die lugversorging het nie gewerk nie. Die foto's op die webtuiste is nie 'n goeie weerspieëling van die kamer nie. Die eenheid is veronderstel om 4 mense te akkommodeer, maar is eintlik net geskik vir twee volwassenes. Ek sou nie meer as die helfte van die prys betaal vir soortgelyke akkommodasie nie.

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Eunice G
With spouse/partner

Skaars goed genoeg om by oor te slaap.

Ons was 9 uur die aand van kamer geskuif omdat hulle 'n fout gemaak het met die plasings. TV het nie gewerk nie en die stokoud lugversorger het vreeslik geraas. Die toiletborsel het in die toilet gehang toe ons daar aankom. Badkamer moet dringend opgeknap word.

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Louis A
Family with young children

Dit was netjies, maar definitief nie waarde vir wat jy betaal nie.

Dit was netjies, maar definitief nie waarde vir wat jy betaal nie. Die kamers kort ook 'n klein yskas en mikrogolfoond.

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Beate L
Family with young children

Teleurstellend.

Hopeloos te duur vir dit wat jy kry. Ketel was stukkend met geen koffie, tee ens. nie. Stortgordyn gemuf. Kamers is baie klein en beknop. Goed genoeg om net te oornag, maar prys moet beslis aangepas word.

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Erika H
Family with young children

Baie klein kamer.

Kamers is baie klein en mens voel ingeprop. Glad nie waarde vir geld nie.

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Kevin U
Family with teenagers

Uitstekend!

Lekker plek naby N1. Vriendelike diens en skoon kamers.

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Telani G
Family with young children

Voldoende vir oorslaap.

Kamers is netjies met goeie diens.

Diana's Response

Thank you Telani for your positive review, it is much appreciated and we hope to see you again in the not too distant future.

Wagon Wheel Country Lodge

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Lacia V

Vriendelike personeel en netjiese verblyf.

Ideaal om halfpad oor te slaap tussen Bloemfontein en die Kaap. Bekostigbare verblyf.

Diana's Response

Thank you for your positive review and for taking the time to comment on your stay with us at Wagon Wheel Country Lodge. We hope to see you again in the not too distant future.

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Rika V
With spouse/partner

Die advertensie is misleidend.

Die advertensie belowe mens 'n pragkamer met lugversorging en 'n TV, maar in realiteit is die "lugversorging" eintlik 'n waaier in die muur weggesteek agter kasdeurtjies en mens kan ook nie die temperatuur of selfs die spoed beheer nie. So dit was vir my seker die grootste teleurstelling. Die TV het net SABC-kanale en een fliek-kanaal wat net sekere tye werk met 'n sneeuerige skerm. Die afstandbeheer het ook nie gewerk nie. Die restaurant het ook glad nie 'n verskeidenheid nie en dit wat jy wel kry is glad nie die kwaliteit waarvoor ek in toekoms ...
Read more
Die advertensie belowe mens 'n pragkamer met lugversorging en 'n TV, maar in realiteit is die "lugversorging" eintlik 'n waaier in die muur weggesteek agter kasdeurtjies en mens kan ook nie die temperatuur of selfs die spoed beheer nie. So dit was vir my seker die grootste teleurstelling. Die TV het net SABC-kanale en een fliek-kanaal wat net sekere tye werk met 'n sneeuerige skerm. Die afstandbeheer het ook nie gewerk nie. Die restaurant het ook glad nie 'n verskeidenheid nie en dit wat jy wel kry is glad nie die kwaliteit waarvoor ek in toekoms sal wil betaal nie.
Read less

Diana's Response

Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and am please to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue again in January replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. Our restaurant is very popular for it variety, a la carte menu of our Karoo specialities like whole lamb shanks, lamb neck, grilled lamb chops, chicken ...
Read more
Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and am please to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue again in January replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. Our restaurant is very popular for it variety, a la carte menu of our Karoo specialities like whole lamb shanks, lamb neck, grilled lamb chops, chicken schnitzels, half baby chickens, bobotie, steaks, hamburgers, pizzas, salads and a kiddies menu. The only options we do not have is fish and pork due to our location and a access to regular fresh supply. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading. Our advertising is exactly what we offer where we cater for various rates and trust that a guest books what they expect and require. We have deluxe, standard, economy, self-catering, backpacker rooms and a caravan park.
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Wagon Wheel Country Lodge

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Tania V
Family with teenagers

Ek het meer verwag.

Personeel was baie vriendelik en hulpvaardig. Was egter teleurgesteld in die kwaliteit van kamer. Piepklein kamertjie met stapelbedjies vir 2 tieners en dubbelbed vir ouers. Beddegoed skoon maar alles baie basies. Badkamerdeur kon nie toe nie. Hoor die verkeer heelnag op die N1. As jy net jou kop wil neerlê vir 'n paar uur is dit voldoende. Etes was ook baie basies. Ek sal nie weer besoek nie.

Diana's Response

Thank you for taking the time to review your stay at Wagon Wheel Country Lodge and I am sorry you did not find it met your expectations. We have noted your comments. Thank you very much

Wagon Wheel Country Lodge

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Martin B
With friends

Aaklig.

Miskien is die enkelkamers beter, maar die dupleks was aaklig.

Diana's Response

Thank you for taking the time to review your stay in the duplex 7 sleeper self-catering unit. I am sorry it did not meet your standard. This unit was re-carpeted, painted, new bathroom, new kitchen with oven, curtaining and fitted with crisp white bedding. It is a very popular unit for our regular customers.

Wagon Wheel Country Lodge

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Mike R
With spouse/partner

Whilst the lodge is largely wheelchair friendly, the shower was not usable with a wheelchair.

Whilst the lodge is largely wheelchair friendly, both in the room, and into reception and the dining room, I was unable to make use of the shower in the bathroom during our stay. When the wheelchair is in the bathroom, the door of the bathroom completely covers the entrance to the shower, making access impossible for someone who has a physical disability. Perhaps one of the bathrooms in one of the rooms could be modified according to disability guidelines, and kept specifically for visitors who have mobility problems. To any future visitors, please ...
Read more
Whilst the lodge is largely wheelchair friendly, both in the room, and into reception and the dining room, I was unable to make use of the shower in the bathroom during our stay. When the wheelchair is in the bathroom, the door of the bathroom completely covers the entrance to the shower, making access impossible for someone who has a physical disability. Perhaps one of the bathrooms in one of the rooms could be modified according to disability guidelines, and kept specifically for visitors who have mobility problems. To any future visitors, please do order the Karoo cutlets or chops in the dining room. The ones we had were the best ever.
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Diana's Response

Dear Mike,
Thank you for taking the time to let us know how we can improve our facility to be wheelchair friendly, we are in the process of putting a sliding door in the bathroom so that the shower is accessible with a wheelchair. Very pleased that you were happy with your meal and we look forward to having you stay with us in the future again.

Kind Regards,
Janet

Wagon Wheel Country Lodge

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Hennie S
Individual traveler

Kamers onpersoonlik en baie koud in die winter.

Goeie oornagfasiliteit. Trokke wat op die N1 loop is steurend deur die nag. Daar is slegs 1 sakkie koffie voorsien met een melkpoeier en geen tee nie. Die badkamer het 'n stort-oor-bad wat geweldig water mors. Beddegoed baie mooi en netjies. Parkeerplek veilig.

Diana's Response

Dear Hennie
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We have noted your comments and we are pleased you though we were a good overnight facility and that our bedding was of a good quality. Our market is for a convenient and affordable overnight, catering for various types of accommodation from deluxe, standard, economy, self-catering, backpacker and a caravan park. We allocate at check in at our reception a coffee pack for the number of guests sleeping in the room which includes 1 x coffee, 2 x sugar, ...
Read more
Dear Hennie
Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We have noted your comments and we are pleased you though we were a good overnight facility and that our bedding was of a good quality. Our market is for a convenient and affordable overnight, catering for various types of accommodation from deluxe, standard, economy, self-catering, backpacker and a caravan park. We allocate at check in at our reception a coffee pack for the number of guests sleeping in the room which includes 1 x coffee, 2 x sugar, 1 x powder milk and a plastic stirrer. Any guest needing tea or more coffee we accommodate them. We start upgrading all our deluxe room bathrooms in January 2016 which will make a big difference to those rooms as does the new air conditioners and flat screen TV's that we have already installed. Please visit us again and come and look at the continued upgrading we are doing to offer our guest the best possible accommodation at the most affordable rates.
Thanking you once again,
Diana Koster
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Ryan O
Family with young children

Skoon, netjies en billik geprys.

Skoon en netjies en aangename verblyfomstandighede.

Diana's Response

Dear Ryan

Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge. We are so pleased that you were happy with your stay. We strive to offer our guests the best possible accommodation at the best possible rates.

We continue to upgrade and revamp with the next being the deluxe bathrooms in January 2016. We have already started up-grading our TV's (32 inch flat screen) and air conditioners and will continue with those in January

We hope to have you stay ...
Read more
Dear Ryan

Thank you so much for taking the time and trouble to review your stay with us at Wagon Wheel Country Lodge. We are so pleased that you were happy with your stay. We strive to offer our guests the best possible accommodation at the best possible rates.

We continue to upgrade and revamp with the next being the deluxe bathrooms in January 2016. We have already started up-grading our TV's (32 inch flat screen) and air conditioners and will continue with those in January

We hope to have you stay with us again in the not too distant future.

Thank you once again for your positive review.

Diana Koster
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Almarie M
Family with teenagers

Puik oornagverblyf.

Ons het oorgeslaap in selfsorg-eenheid. Die eenheid het als wat jy nodig het. Baie netjies en skoon.

Diana's Response

Dear Almarie

Thank you so much for taking the time to review your stay with us at Wagon Wheel. We appreciate hearing from our clients. I am so pleased you were happy with our self-catering unit. We have improved them even more since your stay by adding air-conditioners and flat screen 32 inch TV's with SABC and select TV channels.

I hope that you will visit us again in the not too distant future. Thank you once again for your positive feedback.

Kind regards,

Diana Koster

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Wynand B
With friends

Lekke!

Dit was 'n lekker plekkie om oor te slaap vir een aand om die pad Kaap toe 'n bietjie korter te maak.

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Schalk S
With spouse/partner

Slegs een nag oorgeslaap op pad Kaap toe.

Die beddegoed was van baie goeie gehalte, netjies en skoon, maar die badkamer kort baie aandag. Ontbyt was goed.

Diana's Response

Dear Schalk

Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to her you were happy with the quality of our bedding and the cleanliness of our rooms. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue ...
Read more
Dear Schalk

Thank you for taking the time to review your stay with us at Wagon Wheel. We appreciate your comment and I am so please to her you were happy with the quality of our bedding and the cleanliness of our rooms. I am pleased to let you know that we have since your stay upgraded 15 of our rooms with new air-conditioners and flat screen 32 inch TV's. We will continue in January 2016 replacing the rest of our deluxe rooms. The revamp and upgrade of our deluxe bathrooms will commence on the 15th January 2016. We continue to up-grade and give our guests the best possible stay at the most affordable prices. We are please to advise that we have just been graded by the South African Grading Council and are proud to say we have maintained our 3 star grading.

Thank you again for your positive comment, it really means alot to us as we strive to offer our guest the best possible overnight stay. I hope that you will visit us again in the not too distant future.

Kind regards
Diana Koster
Read less

Wagon Wheel Country Lodge

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Koba K
With spouse/partner

Ruimte vir verbetering.

Al het ons leemtes gevind sien ons dit as ruimte vir verbetering en sal ons definitief weer daar wil oornag. Toerusting soos die TV is verouderd en die hoeveelheid koffie/suiker/melk wat uitgesit is, is te min. Die kamer het waarskynlik lank toe gestaan en was bedompig. Linne baie skoon.

Diana's Response

Dear Koba

Thank you for taking the time to review your stay at Wagon Wheel Country Lodge. We have noted your comments and we are pleased you though we were a good overnight facility and that our bedding was of a good quality. Our market is for a convenient and affordable overnight, catering for various types of accommodation from deluxe, standard, economy, self-catering, backpacker and a caravan park. We allocate at check in at our reception a coffee pack for the number of guests sleeping in the room which includes 1 x coffee, 2 ...
Read more

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Overall Review:

Average rating of 217 reviews

Value for Money

Service

Cleanliness

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Safety

Lizette C - Sep 2019

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Netjies, veilig.

Diana's Response

Louis M - Sep 2019

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Comfortable and good location.

Adriaan V - Sep 2019

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Friendly reception. Room was neat and clean. Ideal for overnight.

Vriendelike ontvangs. Kamer was netjies en skoon. Ideaal vir oornag.

Diana's Response

Michelle V - Sep 2019

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Nice and peaceful.

Diana's Response

Claudette B - Aug 2019

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Die fotos lyk glad nie soos die verblyf nie. Ek was baie teleurgesteld in die kamer. Die badkamer is onmenslik klein.

Diana's Response

Annette J - Jul 2019

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Gemaklik.

Diana's Response

Andre' O - Jun 2019

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Kamer was nie deeglik skoon nie.

Diana's Response

Marie S - Jun 2019

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