Waterfalls Boutique Hotel

Professional, clean, extremely friendly!

The stay was absolutely wonderful. The hotel staff was friendly and helpful. The only setback was that this was our wedding night and I especially booked the honeymoon suite due to the package being promised (champagne, rose petals and chocolates). Unfortunately none of this was provided. But furthermore I will recommend this to all. It was a lovely stay.

Hulle het ekstra moeite vir ons gedoen, my man het 'n oogoperasie ondergaan en moes baie vroeg die volgende oggend weer by die dr wees, ons was te vroeg vir ontbyt en hulle het vir ons, ons ontbyt in wegneempakkies opgemaak. Hulle loop die ekstra myl! Pragtige kamers en die lekkerste steak! Vriendlike personeel en superskoon kamers.

Sien sterre.

Pleasant accommodation. Thank you.

Friendly and professional staff. Thank you.

Friendly, good service. Great food.

Friendly service, nice food. Good value for money.

Nice calm with rippling water in your ears from the waterfalls.

It was very nice. Very neat. Could rest and enjoy the facility.

Big up to you guys and keep up the good work.

Excellent service we received from the staff, our weekend was all worth it. I requested a romantic dinner set-up and they delivered. I could not have asked for a better place.

Excellent.

Thank you to Isaac for the service, he really welcomed us with open arms and made us feel very welcome. Even the security guard was there to help carry our luggage, with the umbrella. The room was very clean and tidy. Everything was in working order. Very happy with our stay and the food was the best - thank you chef! I'd just like to have had the same hospitality that morning when we checked out. It still rained and we had to carry our luggage in the rain to our car, soaked up! Wouldn't have liked the feeling of 'we'd just finished paying and now we can say goodbye!' It wasn't Isaac who was on duty, who helped us with umbrella and made us feel welcome! Apart from this I will definitely book there again!

Peaceful and romantic getaway in the city.

We had an amazing time and enjoyed it a lot. It is a very pretty guesthouse hidden in the heart of Pretoria East. It makes you feel like you are far from the city. The outside shower was incredible!

Very neat and attractive.

Welcome was great and easy to communicate with the staff. The parking is not up to standard, it needs clear demarcation. The rooms are superb and the food is wonderful.

Diens, verblyf, ligging en ontbyt was baie goed. Sal die plek definitief aanbeveel.

Sien sterre.

Very neat, my mom also said she had a good stay and the place was stunning!

See the stars.

Fantastic!

The hotel is beautiful and extremely stylish. Rooms are clean and neat. Breakfast and dinner were well prepared and laid out. Dinner was above expectations.

Dit was uitstekend

Die diens is baie goed. Die kamers is baie gerieflik. Die atmosfeer is wonderlik.

Heerlik gerus.

Heerlik gerus en ontspan.

Baie netjies, maar kamer stem nie met foto op webblad oor een nie. Verwarrend!

Kamer wat ek geboek het op foto en die een wat ek ingeboek is, verskil baie. Fotos op webblad is verwarrend!

Fantasties!

Alles was 110%. Ons het lekker gebly en almal was baie vriendelik. Dankie baie.

Rustig.

Waterfalls Boutique Hotel is in 'n rustige omgewing geleë. Hulle bedien heerlike ontbyte en hulle verblyf is netjies en skoon. Diens is flink en vinnig.

Rather go out for dinner.

I hate leaving negative reviews, but hopefully the owners can learn from this review and work on it to better the experience for future clients. I would definitely say this is not a boutique hotel, its rather suited to a 3 star, I have stayed in boutique hotels as well as 5 star hotels and unfortunately Waterfalls Boutique Hotel falls short on both, mainly for the following reasons: No real personal touch, while the staff were very friendly and cannot be faulted, it's definitely missing the owners (upper management) touch and its very apparent, the biggest disappointed was the food, we ordered fillet but received a rib eye (frozen in the middle), no wine list, dessert (cheese cake) frozen in the middle and the spaghetti was very questionable. I understand that the focus is not around the dining experience, however more effort can be put into the dining experience if not then I advise to limit the menu to light meals.

Family room disappointing.

Family room needs upgrading.

Luukse bederf teen 'n sakpasprys.

'n Mens voel soos 'n VIP as jy by Waterfalll Boutique stop - iemand kom haal jou by jou motor. Die kamers is baie netjies en skoon, toegerus met DSTV, ketel, koffie en tee asook 'n yskassie met lekkernye (jy betaal wat jy neem). Daar was roosblare en sjokolade op die bed en 'n heerlike romantiese hoekbad! Die linne, matras en kussings is van hoogstaande gehalte en ons het heerlik geslaap. Ontbyt (ingesluit by die prys) was uit die boonste rakke! Die tuin is pragtig met 'n eie waterval, khoivisse, eende en 'n swembad.

When people make a racket, I'm extremely upset!

There was a lot of noise on the Thursday evening. I didn't feel safe outside of my room to confront whoever it was. So I get the impression that the owner is only there in the mornings.

Central, clean and value for money.

Hotel very centrally located, just 4 minutes from Menlyn Mall. Staff very friendly and went out of their way to make us feel at home. We only arrived late at night - the security guard opened the rooms for us and explain to us in detail how everything works. Breakfast was lovely and sufficient.

Very friendly, cordial reception and staff.

Reception was excellent, staff some of the friendliest and most cordial people that we have experienced. Accommodation is value for money - clean, neat and we felt safe when we drove in. Unfortunately the remote for the gate didn't have batteries but the staff was there to help. Breakfast could've been a bigger variety.

They fulfil your every need and nothing is too much of an effort.

Excellent service. The food was deliciously prepared and top notch. Can highly recommend this hotel at any time.

Baie nice!

Baie mooi en als baie stylvol. Diens uitstekend.

Excellent.

Probleem met water gehad. Binne minute uitsorteer. Lekker gebly. Uitstekende ontbyt.

Asemrowend. Fantastiese ondervinding. Belewenis wat ons binnekort weer sal wil beleef.

Asemrowend. Pieter is 'n definitiewe aanwins vir Waterfalls Boutique Hotel. Ongelooflik gasvry en het ons sommer dadelik laat tuis voel. Letterlik gevoel toe ons Sondag uitboek of ons al jarelange vriende is. Enige iemand moet die Hotel besoek en ek gaan vir seker al my vriende ook aanbeveel om by Waterfalls Boutique Hotel aan te klop vir 'n aandjie of 'n naweek. Absoluut die moeite werd en presies wat jy nodig het om bietjie af te skakel van die alledaagse gejaag.

Ongelooflik gemaklik, rustig en groot bederf!

Die diens was uitstekend en niks was vir die personeel 'n probleem nie. Die kos was 5-ster-gehalte en baie mooi voorgesit. Sal definitief weer daar bespreek!

Fantasties.

Ek sal dit vir enige persoon aanbeveel. Die diens is puik.

Ons verblyf was soos 'n wegbreek van formaat en 'n kort vakansie.

As jy 'n kort wegbreek nodig het is Waterfalls Boutique Hotel my aanbeveling. As jy daar uitstap voel dit of jy met vakansie was.

Good hotel!

I enjoyed my stay there.

Beautiful, safe and ideally located

A beautiful and safe venue ideally located with the most spectacular views from the bedrooms overlooking Menlyn and Eastern Pretoria. Very pricey in relation to other 4 and 5 star accommodations in the surrounding area. We had a good stay.

Geoie diens, maar pricey.

Mens verwag bietjie meer v n boetiek hotel as n gastehuis. Die handdoeke is baie klein, bathsheets sal beter wees. Net 1 kussing per persoon op die bed en geen laken nie, net 'n duvet. Baie goeie diens, personeel baie goed opgelei en hulpvaardig. Parkering is n probleem.

Baie rustige blyplek! Kliëntediens is uitstekend en die kos was baie lekker! Sal beslis weer hier bly!

Ontvangs was baie aangenaam, en die plek is baie netjies! Dekor is uitstekend, en die kamer is goed toegerus. Die uitsig is, soos belowe, asemrowend. Die atmosfeer is rustig en luuks. Dit is beslis 'n blyplek om te oorweeg as jy in die area is vir werk of ontspanning!

Lekke!

Sien die sterre hieronder.

I enjoyed everything

Waterfalls boutique hotel is truly the best in town. I had such a great time here - the food is awesome and the environment is clean and comfortable. I really was satisfied here. The hotel staff are so friendly. Thank you very much.

Stil, rustig en skoon. Baie akkommoderend met die kinders.

Die foto's op die internet is baie misleidend t.o.v. die grootte van die plek - dis inderwaarheid 'n tipiese groot huis wat omskep is in 'n hotel. Ek is nie seker wat 'n Boutique Hotel verteenwoordig nie, maar ek sou dit adverteer as 'n gastehuis. Die ontvangs was goed. Die plek was skoon en hulle het ekstra moeite gedoen om ons twee kinders te akkomodeer teen geen ekstra kostes nie. Die jacuzzi wat jy kan gebruik teen 'n ekstra koste was 'n wenner - jou eie skoon water word net vir jou gebruik ingetap - kerslig en skoon handoeke word verskaf. Ons verblyf was aangenaam.

Aangenaam het egter net die een nag daar oor geslaap maar kon geen fout vind nie

Sal weer daar wil ooornag.Baie lekker ontbyt!

It was a nice and relaxed place

The service was good, we had good time there, and would definitely come again.

Good

Nice location, tasteful decor, and personalised service.

Highly recommended.

Highly recommended. They went to a lot of trouble to make our stay comfortable and memorable.