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Waterfalls Boutique Hotel

Hotel

Review Summary

4.4 out of 5from 58 reviews for Waterfalls Boutique Hotel
Cleanliness
4.5/5
Service
4.4/5
Location
4.5/5
Safety
4.6/5
Value for money
4.1/5
Adivhaho M - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Adivhaho M
With spouse/partner

Had an amazing time here.

The hotel room was really nice and clean. We enjoyed the pool, jacuzzi, and all the in-room facilities. The balcony, however, needs a little bit of work done. It's a wooden balcony and while it is still safe and steady, it has some missing nails and the wood is aging. Overall, it was a great place and would definitely recommend it to anyone.

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Pholoshi M - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Pholoshi M
Family with young children

Extremely safe.

Amazing view and good location. Can be ideal for long stays.

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Anonymous Guest - Aug 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With spouse/partner

Was not very happy with room as it is not the one i paid for.

The room was very neat and beautiful but I wanted the room with the corner bath. When I went to book, I was first told that room was not available due to work and they made it right there. Why didn't you contact me and ask if it's okay with me. And also the room I was sleeping in had 2 doors to other areas inside the house so didn't feel very safe.

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Simon D - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
2/5
Simon D
Family with teenagers

Pleasant stay.

Easy to reach. Good parking. The family room for 4 was huge. Good breakfast. Friendly and helpful staff.

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Waterfalls Boutique Hotel 's response

Good day

Thank you kindly for this review.

It was a pleasure to host you!

Kind Regards
Waterfalls Team

Waterfalls Boutique Hotel
Mickey J - Jan 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
2/5
Mickey J
Family with young children

Can't believe it is 4-star rated.

Not everything listed is possible. I ordered a common beer, they only had 3 available despite claiming they had a bar. There is no minibar. A small soft drink costs R40. The next day I tried ordering other drinks, which they also did not have in stock. There is no phone in the rooms for calling reception. Wifi didn't work.

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Braam D - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Braam D
With spouse/partner

Relaxing and beautiful.

Rooms are very clean, staff is friendly.

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Karel S - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Karel S
With spouse/partner

Baie netjies, rustig en privaat.

Ons het heerlik gebly, personeel was vriendelik en ontbyt was baie lekker. Nie heeltemal die prys werd nie, maar steeds heerlik gebly.

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Very neat, quiet and private.

We had a wonderful stay, staff were friendly and breakfast was very tasty. Not quite worth the price, but still a great stay.

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Bennie B - Nov 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Bennie B
With spouse/partner

Baie goed.

Alles het voldoen aan ons verwagting, behalwe dat met die load shedding het die generator nie 2 am gestart soos gesê het hy sal werk nie.

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Very good.

Everything met our expectations, except that with the load shedding, the generator did not start at 2 am as said it would work.

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Barbara H - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Barbara H

Reception was very helpful and kind.

Breakfast was delicious and accommodation was very comfortable.

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Bennie S - Jan 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Bennie S
With spouse/partner

Was lekker gewees.

Het nie ons ontbyt kamer toe gebring nie en jy moet bespreek vir Jacuzzi ten duurste.

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Was nice.

Didn't bring our breakfast to the room and you have to book for Jacuzzi at high cost.

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Martin S - Nov 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Martin S
With friends

Dit word duidelik anders voorgestel as wat ek daar aangetref het.

Duur 5-ster-hotel wat nie eers 'n 3-ster is nie.

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It is presented clearly differently than what I found there.

Expensive 5 star hotel that isn't even a 3 star.

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Ferdie F - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ferdie F
With spouse/partner

Luuks

Groot, luukse kamer met goeie privaatheid.

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Luxury

Large, luxurious room with good privacy.

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Frederik G - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frederik G
With spouse/partner

Rustig, naby aan besienswaardighede.

Uitstekende diens, heerlike kos en baie veilig. Gasvryheid van Tina, Sam en Precious was indrukwekkend. Lekker gekuier.

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Quiet, close to attractions.

Excellent service, delicious food and very safe. Hospitality from Tina, Sam and Precious was impressive. Have a nice time.

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Waterfalls Boutique Hotel 's response

Baie dankie vir die resensie, dit was n groot plesier om u hier by Waterfalls Boutique Hotel te huisves, Hoop om u weer te sien. Dankie.

Waterfalls Boutique Hotel
Hugo D - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hugo D
With spouse/partner

Baie romanties.

Ons sal enige iemand aanbeveel om soontoe te gaan, dit is wonderlike diens en die kos is uit die boonste rakke, dit wat jy op die webtuiste sien is dit wat jy kry. Baie dankie vir die puik diens. Dit is elke sent werd om soontoe te gaan ek sal enige tyd weer daar gaan oornag.

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Very romantic.

We would recommend anyone to go there, it's great service and the food is top notch, what you see on the website is what you get. Thank you very much for the great service. It is worth every penny to go there I would stay there again anytime.

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Waterfalls Boutique Hotel 's response

Dankie vir die vriendelike resensie. Dit is ons plesier om jou op jou spesiale dag te ontvang.

Waterfalls Boutique Hotel
Nicolaas V - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Nicolaas V
With spouse/partner

Baie lekker en rustig. Waarde vir geld.

Hulle het ons dadelik gehelp, staff baie vriendelik en behulpsaam.

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Very nice and peaceful. Value for money.

They helped us immediately, staff very friendly and helpful.

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Donovan A - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Donovan A
With spouse/partner

Professional, clean, extremely friendly!

The stay was absolutely wonderful. The hotel staff was friendly and helpful. The only setback was that this was our wedding night and I especially booked the honeymoon suite due to the package being promised (champagne, rose petals and chocolates). Unfortunately none of this was provided. But furthermore I will recommend this to all. It was a lovely stay.

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Waterfalls Boutique Hotel 's response

Good day, Mr Donovan

Thank you for your lovely reviews. It's our pleasure to host you on this special day.

We are regret not receiving your request for the full romantic setting as it is not included and cost extra fees. Sorry for any disappointment it caused.

Regards,
Waterfalls Boutique Hotel Team

Waterfalls Boutique Hotel
Su-mari W - Sep 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Su-mari W
With spouse/partner

Baie lekker.

Heerlik, ontbyt was vreeslik lekker.

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Very nice.

Delicious, breakfast was very tasty.

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Jessica P - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jessica P
With spouse/partner

Hulle het ekstra moeite vir ons gedoen, my man het 'n oogoperasie ondergaan en moes baie vroeg die volgende oggend weer by die dr wees, ons was te vroeg vir ontbyt en hulle het vir ons, ons ontbyt in wegneempakkies opgemaak. Hulle loop die ekstra myl! Pragtige kamers en die lekkerste steak! Vriendlike personeel en superskoon kamers.

Sien sterre.

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They made an extra effort for us, my husband underwent an eye operation and had to be back at the dr very early the next morning, we were too early for breakfast and they made us our breakfast in take away packages. They go the extra mile! Beautiful rooms and the best steak! Friendly staff and super clean rooms.

See stars.

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Waterfalls Boutique Hotel 's response

Liewe Jessica,

Dankie vir u geliefde resensie. Dit is ons plesier om u te ontvang.

Waterfalls Boutique Hotel Team

Waterfalls Boutique Hotel
Sunet P - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sunet P
With spouse/partner

Aangename verblyf. Baie dankie.

Aangename verblyf. Vriendelike en professionele personeel. Baie dankie.

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Pleasant accommodation. Thank you.

Friendly and professional staff. Thank you.

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Diek V - Oct 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Diek V
With spouse/partner

Vriendelike, goeie diens. Heerlike kos.

Vriendelike diens, lekker kos! Goeie waarde vir geld!

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Friendly, good service. Great food.

Friendly service, nice food. Good value for money.

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Anonymous Guest - Sep 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With spouse/partner

Very pretty.

The road just makes a lot of noise on a Sunday morning because motorcycles.

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Marius V - Jun 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Marius V
Individual traveler

Lekker rustig met kabbelende water in jou ore van die watervalle.

Dit was baie lekker. Baie netjies. Kon lekker rus en die fasiliteit geniet.

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Nice calm with rippling water in your ears from the waterfalls.

It was very nice. Very neat. Could rest and enjoy the facility.

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Emily M - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Emily M
With spouse/partner

Big up to you guys and keep up the good work.

Excellent service we received from the staff, our weekend was all worth it. I requested a romantic dinner set-up and they delivered. I could not have asked for a better place.

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Johan V - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan V
With spouse/partner

Uitstekend.

Baie dankie aan Isaac wat die aand aan diens was, hy het ons regtig met ope arms verwelkom en ons baie welkom laat voel. Self die sekuriteitswag was daar om te help dra aan ons bagasie, met die sambreel. Die kamer was baie skoon en netjies. Alles was in werkende toestand. Baie gelukkig met ons verblyf en die kos was uit die boonste rakke - dankie chef! Ek sou net baie graag dieselfde gasvryheid wou gehad het, die oggend toe ons uitgecheck het. Dit het nog steeds gereën en ons moes self ons bagasie in die reën na ons motor neem, sopnat! Sou baie graag nie die gevoel wou gehad het dat ons nou klaar gebly en klaar betaal het en nou kan ons maar groet nie! Glad nie Isaac wat aan diens was nie, wat ons mooi met sambreel ingehelp het en welkom laat voel het nie! Sal buiten dit, vir seker weer daar 'n plekkie boek!

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Excellent.

Thank you to Isaac for the service, he really welcomed us with open arms and made us feel very welcome. Even the security guard was there to help carry our luggage, with the umbrella. The room was very clean and tidy. Everything was in working order. Very happy with our stay and the food was the best - thank you chef! I'd just like to have had the same hospitality that morning when we checked out. It still rained and we had to carry our luggage in the rain to our car, soaked up! Wouldn't have liked the feeling of 'we'd just finished paying and now we can say goodbye!' It wasn't Isaac who was on duty, who helped us with umbrella and made us feel welcome! Apart from this I will definitely book there again!

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Anzelde W - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anzelde W
With spouse/partner

Rustige en romantiese wegbreek in die stad.

Ons het 'n ongelooflike tyd gehad en dit baie geniet. Dit is 'n baie mooi gastehuis wat weggesteek is in die hartjie van Pretoria Oos. Dit laat jou voel of jy ver weg is van die stad af. Die buite stort was ongelooflik!

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Peaceful and romantic getaway in the city.

We had an amazing time and enjoyed it a lot. It is a very pretty guesthouse hidden in the heart of Pretoria East. It makes you feel like you are far from the city. The outside shower was incredible!

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Bongani M - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Bongani M
With spouse/partner

Very neat and attractive.

Welcome was great and easy to communicate with the staff. The parking is not up to standard, it needs clear demarcation. The rooms are superb and the food is wonderful.

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Fanus T - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fanus T
With spouse/partner

Diens, verblyf, ligging en ontbyt was baie goed. Sal die plek definitief aanbeveel.

Sien sterre.

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Service, accommodation, location and breakfast were very good. Would definitely recommend the place.

See stars.

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Werner L - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Werner L

Baie netjies, my ma sê ook sy het baie lekker gebly en die plek is puik!

Sien die sterre.

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Very neat, my mom also said she had a good stay and the place was stunning!

See the stars.

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Marietjie L - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marietjie L
With spouse/partner

Dit was uitstekend

Die diens is baie goed. Die kamers is baie gerieflik. Die atmosfeer is wonderlik.

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It was excellent

The service is very good. The rooms are very comfortable. The atmosphere is wonderful.

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Bronwyn R - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Bronwyn R
With spouse/partner

Fantastic!

The hotel is beautiful and extremely stylish. Rooms are clean and neat. Breakfast and dinner were well prepared and laid out. Dinner was above expectations.

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Monja B - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monja B
Family with young children

Heerlik gerus.

Heerlik gerus en ontspan.

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Feel free to do so.

Have a great rest and relax.

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Pieter P - Feb 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Pieter P
With spouse/partner

Baie netjies, maar kamer stem nie met foto op webblad oor een nie. Verwarrend!

Kamer wat ek geboek het op foto en die een wat ek ingeboek is, verskil baie. Fotos op webblad is verwarrend!

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Very neat, but room does not match photo on web page about one. Confusing!

Room I booked in photo and the one I checked in are very different. Photos on website are confusing!

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Waterfalls Boutique Hotel 's response

Dankie vir julle goeie verwysing Pieter. Jammer om te hoor van die verwarring. Ons het 2 Honeymoon kamers elk met hulle uitsonderlike uitleg en tema. Miskien het jy die een met die binnetrap wou boek en toe die ander een gekry. Praat volgende keer met ons voordat julle reserveer dan maak ons seker jy kry die regte kamer.

Waterfalls

Waterfalls Boutique Hotel
Stacey S - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stacey S
With spouse/partner

Fantasties!

Alles was 110%. Ons het lekker gebly en almal was baie vriendelik. Dankie baie.

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Fantastic!

Everything was 110%. We had a nice stay and everyone was very friendly. Thank you very much.

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Jessica V - Sep 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jessica V
With spouse/partner

Rustig.

Waterfalls Boutique Hotel is in 'n rustige omgewing geleë. Hulle bedien heerlike ontbyte en hulle verblyf is netjies en skoon. Diens is flink en vinnig.

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Restful.

Waterfalls Boutique Hotel is located in a peaceful environment. They serve delicious breakfasts and their accommodation is neat and clean. Service is nimble and fast.

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Waterfalls Boutique Hotel 's response

Jessica, dankie vir hierdie positiewe terugvoering. Ons streef na die beste diens en ervaring en indien daar enige probleme is, vra ons die gas om ons in te lig want dan kan ons onmiddelik daaraan aandag gee. Sou die gas egter 'n uitsonderlike ervaring gehad het, is dit fantasties om daardie terugvoer so te ontvang. Ons sien uit om julle weer in die toekoms te ontvang.
Waterfalls span.

Waterfalls Boutique Hotel
Therese D - Sep 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Therese D
With spouse/partner

Rather go out for dinner.

I hate leaving negative reviews, but hopefully the owners can learn from this review and work on it to better the experience for future clients. I would definitely say this is not a boutique hotel, its rather suited to a 3 star, I have stayed in boutique hotels as well as 5 star hotels and unfortunately Waterfalls Boutique Hotel falls short on both, mainly for the following reasons: No real personal touch, while the staff were very friendly and cannot be faulted, it's definitely missing the owners (upper management) touch and its very apparent, the biggest disappointed was the food, we ordered fillet but received a rib eye (frozen in the middle), no wine list, dessert (cheese cake) frozen in the middle and the spaghetti was very questionable. I understand that the focus is not around the dining experience, however more effort can be put into the dining experience if not then I advise to limit the menu to light meals.

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Waterfalls Boutique Hotel 's response

Dear Theresa,

We have taken note of your review with some question marks. Firstly our restaurant menu contains different sections including starters, light meals, main dishes, deserts, wine, soft drinks and cocktail menu. Not sure why you have not asked the manager on duty about the wine list, because it forms part of our available restaurant menu. Secondly we do not stock rib eye steak which you are referring to. We are not sure what you mean with your statement that the spaghetti was questionable as it is freshly prepared when ordered. The problem however could have been resolved immediately should you have brought it to our attention. We apologise that your cheese cake was frozen in the middle, however on enquiry our manager's feedback was that it was immediately replaced with a new cheese cake desert on which you apparently were happy with. Lastly you gave our restaurant personnel a huge tip and did not offer any complaints on check out the next morning. In future please feel free do discuss any needs or shortfalls directly with the manager on duty and we will always bend backwards in order to fulfil all our guests needs. Please note that we have a convenience restaurant exclusively for our in-house guests. Should any guest however wants to have a "fine-dine" experience with an extended menu, we will gladly refer them to the many options in close vicinity.

Waterfalls Boutique Hotel
Gerhard C - Jul 2017
Overall rating
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Gerhard C
Family with teenagers

Familiekamer teleurstellend.

Familiekamer het opknapping nodig.

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Family room disappointing.

Family room needs upgrading.

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Waterfalls Boutique Hotel 's response

Gerhard, dankie vir jou terugvoer. Die opgradering van die familie kamer is reeds beplan en gaan binnekort gedoen word, wat dit 'n uitsonderlike kamer gaan maak wanneer families van tot 4 mense dit wil gebruik. Groete, Waterfalls

Waterfalls Boutique Hotel
Soanet B - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Soanet B
With spouse/partner

Luukse bederf teen 'n sakpasprys.

'n Mens voel soos 'n VIP as jy by Waterfalll Boutique stop - iemand kom haal jou by jou motor. Die kamers is baie netjies en skoon, toegerus met DSTV, ketel, koffie en tee asook 'n yskassie met lekkernye (jy betaal wat jy neem). Daar was roosblare en sjokolade op die bed en 'n heerlike romantiese hoekbad! Die linne, matras en kussings is van hoogstaande gehalte en ons het heerlik geslaap. Ontbyt (ingesluit by die prys) was uit die boonste rakke! Die tuin is pragtig met 'n eie waterval, khoivisse, eende en 'n swembad.

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Luxury pampering at a pocket-friendly price.

You feel like a VIP when you stop at Waterfalll Boutique - someone comes to pick you up from your car. The rooms are very neat and clean, equipped with DSTV, kettle, coffee and tea as well as a small fridge with goodies (you pay what you take). There were rose petals and chocolate on the bed and a lovely romantic corner bath! The linen, mattress and pillows are of high quality and we slept wonderfully. Breakfast (included in the price) was top notch! The garden is beautiful with its own waterfall, koi fish, ducks and a swimming pool.

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Madeleen H - Apr 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
2/5
Madeleen H
Individual traveler

Wanneer daar geraas is, is ek ómgekrap!

Die Donderdagaand was daar 'n helse lawaai. Ek het nie veilig gevoel om alleen uit my kamer te gaan en dit te gaan aanspreek nie. Kry die indruk dat die eienaar/bestuurder net soggens daar is.

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When people make a racket, I'm extremely upset!

There was a lot of noise on the Thursday evening. I didn't feel safe outside of my room to confront whoever it was. So I get the impression that the owner is only there in the mornings.

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Waterfalls Boutique Hotel 's response

Hi Adrienne, dankie vir jou terugvoering. Ons het 2 bestuurders wat in 2 skofte per dag en aand aan diens is, vanaf 06:00 in die oggend tot 22:00 in die aand. Daarbenewens is die eienaar ook daagliks teenwoordig en betrokke. Ons het verder ook sekruriteit deur die nag aan diens. Ek is nie seker wat die lawaai is waarna jy verwys nie, ons het geen ander klagtes ontvang nie. Ons poog altyd om net die beste veiligheid en diens vir ons gaste te verseker. Groete Waterfalls Team

Waterfalls Boutique Hotel
Marisa T - Feb 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marisa T
With spouse/partner

Sentraal, skoon en waarde vir geld.

Die hotel is baie sentraal geleë en is omtrent 4 minute weg van Menlyn Mall. Die personeel is baie vriendelik en het uit hul pad gegaan om ons te laat tuis voel. Ons het eers baie laat die aand ingekom - die sekuriteitswag het vir ons ons kamers oopgesluit en het presies verduidelik hoe alles werk. Die ontbyt is heerlik en net genoeg.

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Central, clean and value for money.

Hotel very centrally located, just 4 minutes from Menlyn Mall. Staff very friendly and went out of their way to make us feel at home. We only arrived late at night - the security guard opened the rooms for us and explain to us in detail how everything works. Breakfast was lovely and sufficient.

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Koenie V - Dec 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Koenie V
With spouse/partner

Baie vriendelike, gulhartige ontvangs en personeel.

Ontvangs was uitstekend, personeel van die vriendelikste en gulhartigste wat ons ondervind het. Akkommodasie waarde vir geld - skoon, netjies en ons het 'n gevoel van veiligheid gekry met die inry slag. Ongelukkig het die hek se afstandbeheer nie battery ingehad nie, maar die personeel was gou byderhand om ons te help. Ontbyt kon bietjie meer verskeidenheid gewees het.

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Very friendly, cordial reception and staff.

Reception was excellent, staff some of the friendliest and most cordial people that we have experienced. Accommodation is value for money - clean, neat and we felt safe when we drove in. Unfortunately the remote for the gate didn't have batteries but the staff was there to help. Breakfast could've been a bigger variety.

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Veronica F - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Veronica F
On business

Daar word na elke behoefte omgesien en niks is vir die personeel moeite nie.

Uitstekende diens. Die kos was baie baie heerlik voorberei en uit die boonste rakke. Sal die hotel enige tyd aanbeveel.

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They fulfil your every need and nothing is too much of an effort.

Excellent service. The food was deliciously prepared and top notch. Can highly recommend this hotel at any time.

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Tersia P - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tersia P
With spouse/partner

Baie nice!

Baie mooi en als baie stylvol. Diens uitstekend.

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Very nice!

Very beautiful and very stylish. Service excellent.

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Stephaans En Rina B - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephaans En Rina B
With spouse/partner

Excellent.

Probleem met water gehad. Binne minute uitsorteer. Lekker gebly. Uitstekende ontbyt.

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Ruaan K - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruaan K
With spouse/partner

Asemrowend. Fantastiese ondervinding. Belewenis wat ons binnekort weer sal wil beleef.

Asemrowend. Pieter is 'n definitiewe aanwins vir Waterfalls Boutique Hotel. Ongelooflik gasvry en het ons sommer dadelik laat tuis voel. Letterlik gevoel toe ons Sondag uitboek of ons al jarelange vriende is. Enige iemand moet die Hotel besoek en ek gaan vir seker al my vriende ook aanbeveel om by Waterfalls Boutique Hotel aan te klop vir 'n aandjie of 'n naweek. Absoluut die moeite werd en presies wat jy nodig het om bietjie af te skakel van die alledaagse gejaag.

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Breathtaking. Fantastic experience. An experience we will want to experience again soon.

Breathtaking. Pieter is a definite asset to Waterfalls Boutique Hotel. Incredibly hospitable and made us feel right at home. Literally felt when we checked out on Sunday as if we had been friends for years. Anyone should visit the Hotel and I will surely recommend all my friends to visit Waterfalls Boutique Hotel for an evening or a weekend. Absolutely worth it and exactly what you need to switch off a bit from the everyday hustle and bustle.

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Veronica F - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Veronica F
With friends

Ongelooflik gemaklik, rustig en groot bederf!

Die diens was uitstekend en niks was vir die personeel 'n probleem nie. Die kos was 5-ster-gehalte en baie mooi voorgesit. Sal definitief weer daar bespreek!

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Incredibly comfortable, peaceful and great pampering!

The service was excellent and nothing was a problem for the staff. The food was 5-star quality and very nicely presented. Will definitely book there again!

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Waterfalls Boutique Hotel 's response

Veronica, dankie vir die mooi terugvoer. Dit is sulke ongelooflike gaste soos julle wat ons steeds motiveer om op top standaard te funksioneer. Ons is bly julle het julle tyd by ons geniet en sien uit daarna om julle in die toekoms weer te ontvang. Waterfalls

Waterfalls Boutique Hotel
Marie P - Nov 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marie P
With spouse/partner

Fantasties.

Ek sal dit vir enige persoon aanbeveel. Die diens is puik.

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Fantastic.

I would recommend it to any person. The service is great.

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Waterfalls Boutique Hotel 's response

Marie, dankie vir die uitstekende terugvoer wat ons definitief vir ons personeel sal deurgee. Ons sien uit om julle weer by ons te akkommodeer.

Groete Waterfalls Team.

Waterfalls Boutique Hotel
Michelle O - Nov 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle O
With spouse/partner

Ons verblyf was soos 'n wegbreek van formaat en 'n kort vakansie.

As jy 'n kort wegbreek nodig het is Waterfalls Boutique Hotel my aanbeveling. As jy daar uitstap voel dit of jy met vakansie was.

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Our stay was like a break from format and a short vacation.

If you need a short break Waterfalls Boutique Hotel is my recommendation. When you walk out there it feels like you were on vacation.

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Waterfalls Boutique Hotel 's response

Michelle, ons werk hard om AL ons gaste totsiens te groet met 'n ervaring wat spesiaal was. Jou terugvoer beteken vir ons baie en hoop ons om julle gou weer te sien.
Vriendelike Groete.

Waterfalls Boutique Hotel
Lizo C - Aug 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Lizo C
On business

Good hotel!

I enjoyed my stay there.

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Mansoor B - Jan 2015
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Mansoor B
On business

Beautiful, safe and ideally located

A beautiful and safe venue ideally located with the most spectacular views from the bedrooms overlooking Menlyn and Eastern Pretoria. Very pricey in relation to other 4 and 5 star accommodations in the surrounding area. We had a good stay.

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Adele D - Oct 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Adele D
With spouse/partner

Geoie diens, maar pricey.

Mens verwag bietjie meer v n boetiek hotel as n gastehuis. Die handdoeke is baie klein, bathsheets sal beter wees. Net 1 kussing per persoon op die bed en geen laken nie, net 'n duvet. Baie goeie diens, personeel baie goed opgelei en hulpvaardig. Parkering is n probleem.

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Good service, but pricey.

One expects a little more from a boutique hotel than a guest house. The towels are very small, bathsheets would be better. Only 1 pillow per person on the bed and no sheet, just a duvet. Very good service, staff very well trained and helpful. Parking is a problem.

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Francois K - Oct 2014
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Francois K
With spouse/partner

Baie rustige blyplek! Kliëntediens is uitstekend en die kos was baie lekker! Sal beslis weer hier bly!

Ontvangs was baie aangenaam, en die plek is baie netjies! Dekor is uitstekend, en die kamer is goed toegerus. Die uitsig is, soos belowe, asemrowend. Die atmosfeer is rustig en luuks. Dit is beslis 'n blyplek om te oorweeg as jy in die area is vir werk of ontspanning!

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Very peaceful place to stay! Customer service is excellent and the food was very tasty! Will definitely stay here again!

Reception was very pleasant, and the place is very neat! Decor is excellent, and the room is well equipped. The view is, as promised, breathtaking. The atmosphere is calm and luxurious. This is definitely a place to stay to consider if you are in the area for work or leisure!

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Riaan C - Feb 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Riaan C
With friends

Lekke!

Sien die sterre hieronder.

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Leaks!

See the stars below.

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Nancy M - Jan 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
5/5
Nancy M
With spouse/partner

I enjoyed everything

Waterfalls boutique hotel is truly the best in town. I had such a great time here - the food is awesome and the environment is clean and comfortable. I really was satisfied here. The hotel staff are so friendly. Thank you very much.

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Mari M - Dec 2013
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Mari M
Family with teenagers

Stil, rustig en skoon. Baie akkommoderend met die kinders.

Die foto's op die internet is baie misleidend t.o.v. die grootte van die plek - dis inderwaarheid 'n tipiese groot huis wat omskep is in 'n hotel. Ek is nie seker wat 'n Boutique Hotel verteenwoordig nie, maar ek sou dit adverteer as 'n gastehuis. Die ontvangs was goed. Die plek was skoon en hulle het ekstra moeite gedoen om ons twee kinders te akkomodeer teen geen ekstra kostes nie. Die jacuzzi wat jy kan gebruik teen 'n ekstra koste was 'n wenner - jou eie skoon water word net vir jou gebruik ingetap - kerslig en skoon handoeke word verskaf. Ons verblyf was aangenaam.

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Quiet, peaceful and clean. Very accommodating with the kids.

The pictures on the internet are very misleading. the size of the place - it's actually a typical big house converted into a hotel. I'm not sure what a Boutique Hotel represents, but I would advertise it as a guest house. The reception was good. The place was clean and they went the extra mile to accommodate our two children at no extra cost. The jacuzzi which you can use at an extra cost was a winner - your own clean water is tapped just for your use - candlelight and clean towels are provided. Our stay was pleasant.

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Salmon S - Jun 2013
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Salmon S
With spouse/partner

Aangenaam het egter net die een nag daar oor geslaap maar kon geen fout vind nie

Sal weer daar wil ooornag.Baie lekker ontbyt!

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Pleasant though only slept the one night over there but couldn't find any fault

Would like to stay there again. Very nice breakfast!

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Tlotlo P - Mar 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tlotlo P
With spouse/partner

It was a nice and relaxed place

The service was good, we had good time there, and would definitely come again.

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Daleen S - Sep 2012
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Daleen S
With spouse/partner

Good

Nice location, tasteful decor, and personalised service.

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Rosalee V - Dec 2011
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rosalee V
With spouse/partner

Highly recommended.

Highly recommended. They went to a lot of trouble to make our stay comfortable and memorable.

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From
R1 900
per night, for 2 ppl
From
From R1 900
per night, for 2 ppl
From
R1 900
per night, for 2 ppl
Make a Booking
  • Capacity: 20 people
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 200 Outeniqua Avenue, Waterkloof Park, Pretoria, 0181, Gauteng
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAU1ovzj6T09eyHSFk7zbGr3OhJ0zMwgxNGRRctRLqe2ebR7UeLL?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 900 per night, for 2 ppl 58 5 1 5 200 Outeniqua Avenue Waterkloof Park 0181 Gauteng 021 201 8900 14:00-22:00 10:00 -25.792284175177 28.2642146945
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