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Waterfront Village

22 reviews
Self Catering

Review Summary

4.4 out of 5from 22 reviews for Waterfront Village
Cleanliness
4.3/5
Service
3.5/5
Location
4.8/5
Safety
5.0/5
Value for money
4.3/5
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Juani D - Jun 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
5/5
Value for money
3/5
Juani D
With friends

Uitstekende ligging, akkommodasie kort bietjie versorging/opgradering.

Die intekenproses was baie tydrowend. Daar is van my ook verwag met aankoms om nog geld te betaal, nadat ek reeds die volle bedrag betaal het met bespreking. Die ligging was uitstekend, maar die eenheid self het bietjie werk nodig. Die stort in die 2de badkamer se stortkop was stukkend en kon nie gebruik word nie. Die kussings op die stoepmeubels is vol gate. WiFi is ingesluit, maar het 23:00 die aand ophou werk en het nooit weer die volgende dag aangegaan nie. Die hysbak het 'n baie onaangename reuk ingehad. Die slaapkamers en beddens was wel van 'n goeie gehalte.

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Excellent location, accommodation needs some maintenance/upgrading.

The sign up process was very time consuming. I was also expected on arrival to pay more money, after I had already paid the full amount on booking. The location was excellent, but the unit itself needs some work. The shower in the 2nd bathroom's shower head was broken and could not be used. The cushions on the patio furniture are full of holes. WiFi was included but stopped working at 11pm that night and never came back on the next day. The elevator had a very unpleasant smell. The bedrooms and beds were of good quality.

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Luanne S - Mar 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Luanne S
With friends

As Covid19 jou beperk om oorsee te reis is hierdie plek jou plekkie oor die water in jou eie land.

Woorde kan nie die ervaring beskryf nie. Dit is 'n stukkie hemel op aarde. Jou gees en liggaam voel verkwik na jou verblyf in hierdie stukkie goud in 'n besige lewe waarin ons lewe. Moenie nog twyfel om hier te bly nie. Dit is oor en oor die moeite werd.

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If Covid19 restricts you from traveling abroad, this place is your place across the water in your own country.

Words cannot describe the experience. It is a piece of heaven on earth. Your mind and body feel refreshed after your stay in this piece of gold in a busy life we live. Do not hesitate to stay here. It's worth it over and over again.

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Werner V - Dec 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Werner V
With spouse/partner

Teleurstellend en nie die geld werd nie.

Kort na ons aankoms by ontvangs, het die man agter die toonbank vir ons gesê dat ons verseker by die verkeerde plek was. ‘n Tydjie later en nadat ons eers die bewyse van bespreking gesoek en opgespoor het, sê hy toe dat dit net ‘n grappie was en dat hy dadelik ons van op sy stelsel gesien het. Hy vra toe of ons van die Kaap is en ek antwoord toe deur om te sê dat ons nie is nie. Hy vra toe vir my waarom ek dit vir hom met so ‘n houding sê. Ek was absoluut verbaas en was toe reeds lus om na ander verblyf te gaan soek. Nadat ons ingeboek het, is daar vir ons gesê dat ons in ons voertuig, wat reeds vol was en nie spasie vir ‘n muis gehad het nie, moes plek maak vir een van die lede van hulle personeel. Die persoon ry toe saam met ons om vir ons te gaan wys waar ons die voertuig moet parkeer, asook waar ons kamer geleë is. Daar aangekom, laat die persoon ons eers op ‘n verkeerde parkering parkeer en vra ons toe ‘n paar minute later, om na ‘n ander parkering te skuif. Die sleutels wat hy by hom het maak toe ook nie die deure oop nie en hy sê toe dat ontvangs vir hom die verkeerde sleutels gegee het en dat ons daar vir hom moet staan en wag. Moeg en moedeloos, kry ons uiteindelik, ongeveer twee ure na ons aankoms by ontvangs, toegang tot ons kamer. Met eerste oog op slag bevind ons die kamer as onder standaard. Die kamer is eerstens nie baie skoon nie en ook nie baie netjies nie. Blindings voor die skuifdeure wat na die stoepie lei, hang halfpad oopgetrek en skeef en die yskas staan nog vol ou kos en drinkgoed van die vorige gaste wat in die kamer tuisgegaan het. ‘n Bedlampie werk nie en toe ons die aand wou stort, ontdek ons dat die stort se drein verstop is. Die laaste oggend om 07:00, skakel ons ontvangs en vra ons dat hulle asseblief vir ons melk vir ons koffie moet stuur. Eers 09:00, toe ons reeds op pad was om te vertrek, kom die persoon met die melk daar aan. Teen R5260.00 per nag vir ‘n eenslaapkamereenheid, het ons meer verwag en was hierdie ‘n reuse teleurstelling.

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Disappointing and not worth the money.

Shortly after our arrival at reception, the man behind the counter told us that we must have been at the wrong place. Some time later and after we first looked for and found the evidence of the discussion, he then said that it was just a joke and that he immediately saw our name on his system. He then asked if we were from the Cape and I replied by saying that we were not. He then asked me why I was telling him this with such an attitude. I was absolutely amazed and already wanted to look for other accommodation. After we checked in, we were told that we had to make room for one of their staff members in our vehicle, which was already full and had no room for a mouse. The person then drives with us to show us where we have to park the vehicle, as well as where our room is located. Once there, the person first let us park in the wrong parking lot and then asked us a few minutes later to move to another parking lot. The keys he has with him do not open the doors either and he then says that reception gave him the wrong keys and that we have to stand there and wait for him. Tired and discouraged, we finally get access to our room, about two hours after our arrival at reception. At first sight we immediately find the room to be below standard. First of all, the room is not very clean and not very tidy. Blinds in front of the sliding doors that lead to the veranda hang halfway open and crooked and the fridge is still full of old food and drinks from the previous guests who stayed in the room. A bedside lamp does not work and when we wanted to take a shower in the evening, we discovered that the shower drain was blocked. The last morning at 07:00, we call reception and ask them to please send us milk for our coffee. It wasn't until 09:00, when we were already on our way to leave, that the person with the milk arrived. At R5260.00 per night for a one-bedroom unit, we expected more and this was a huge disappointment.

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Chris B - Dec 2019
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
5/5
Value for money
3/5
Chris B
Family with young children

So mooi plek, maar word soos Fort Knox bestuur.

Kan nie weer deur die administrasie rondgestuur en opgehou word nie. Wees maar gereed vir 'n twee en 'n half uur inboekproses, mits hulle 'n portier beskikbaar het 900 m weg van ontvangs.

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Such a nice place, but it's managed like Fort Knox.

Can't be sent around and held up by administration again. Be prepared for a two and a half hour check-in process, unless they get a porter 900 m from reception.

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Johan K - Dec 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan K
With friends

Staff not helpful.

Over priced, lots of street noise, location great if you like touristy places.

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Launce M - Nov 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Launce M
On business

Stunning place, booking in procedure far from slick.

At times you don't even know if the person is speaking to you. Once in it was great and really good value for money.

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Annelize C - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelize C
With spouse/partner

Pragtig en uniek.

Waterfront Village is 'n pragtige eiendom met 'n fantastiese uitsig oor die stad, waterfront en sy kanale. Gerieflik geleë naby alle attraksies en strande. Ek sal dit beslis vir enige paartjie of gesin aanbeveel.

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Beautiful and unique.

Waterfront Village is a beautiful property with a fantastic view of the city, waterfront and its canals. Conveniently located near all attractions and beaches. I would definitely recommend it to any couple or family.

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Hendri K - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Hendri K
Family with young children

Ons het gegaan om te ontspan en dit is wat gebeur het.

Die eenheid was baie skoon en stil. Daar was baie om te doen so naby die waterfront. Alles wat jy nodig het om 'n 3 jarige mee besig te hou. Sal beslis weer gaan.

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We went to relax and this is what happened.

The unit was very clean and quiet. There was plenty to do so close to the waterfront. Everything you need to keep a 3 year old busy. Will definitely go again.

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Robert V - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Robert V
With spouse/partner

Location location location.

Juliette 507 was absolutely amazing. We had an incredible evening and the afternoon was spent @Maresol for an early brunch. The location is perfect if you want to spend time at the Waterfront. The bird life is flamboyant and you wake up to their chatter. The food market is also amazing so do pop in there. We had a lovely stay.

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Johan B - May 2019
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan B
With friends

Waarde vir geld!

Dit was uiters problematies en teleurstellend dat een van die kamers nie 2 enkelbeddens bevat het soos aangedui nie. Die 45 min wag met registrasie was ook uiters frustrerend.

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Value for money!

We were dissapointed that the one room did not have 2 single beds as indicated. The 45 min wait with registration was frustrating.

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Ruzy H - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruzy H
Family with teenagers

Fantasties.

Ruim, netjies, veilig en fantastiese ligging.

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Fantastic.

Spacious, tidy, safe and fantastic location.

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Sunette D - Jun 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Sunette D
With spouse/partner

Alles baie netjies, paar ernstige dinge wat hinder.

Ek het versoek dat die tweede slaapkamer in 'n dubbelbed opgemaak word. Dit was nie gedoen nie.

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Everything very neat, some serious things that bother.

I requested that the second bedroom be made into a double bed, but it wasn't done so.

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Marisa T - Nov 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Marisa T
With friends

Heerlik sentraal.

'n Baie lekker ervaring. Beslis die beste waarde vir geld in die Waterfront!

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Lovely and central.

Very nice experience. Definitely worth the money spent at the Waterfront.

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Connie C - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Connie C
With spouse/partner

Uitstekende diens, billike prys.

Goeie ligging, goeie diens.

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Excellent service, fair price.

Good location, good service.

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Kobus R - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Kobus R
With spouse/partner

Pleasant stay and friendly staff.

Good venue to explore Waterfront and the city.

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Waterfront Village 's response

Good morning Mr Rossouw,

Thank you for the wonderful feedback. We are glad that you enjoyed your stay and we look forward to your next visit.

Sunny regards,
Waterfront Village team

Waterfront Village
Omnia W - Feb 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Omnia W
With spouse/partner

Baie mooi en netjiese en ruim eenheid.

Dit was 'n perfekte verblyf vir 'n naweek in die Kaap. Perfek geleë en binne loopafstande van alles af. Netjies en ruim eenheid wat baie goed toegerus is met alles wat jy benodig.

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Very pretty and neat and spacious unit.

It was perfect accommodation for a weekend in the Cape. Perfect location and within walking distrance from everything. Neat and spacious unit and very well equipped with everything you need.

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Yolande R - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Yolande R
Family with teenagers

Baie sentraal. Loopafstand van alle aktiwiteite. Pragtige, ruim eenheid.

Moderne, netjiese, ruim eenheid met al die nodige geriewe. Die ligging is ideaal om na V&A Waterfront te stap en vandaar kon ons talle aktiwiteite doen.

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Very central. Walking distance from all the activities. Beautiful spacious unit.

Modern, neat and spacious unit with all the necessary facilities. The location is ideal to walk to the V&A Waterfront and from there to take part in all the activities.

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Fabia H - Apr 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Fabia H
Family with young children

Pragtige woonstel en goed geleë.

Die woonstel was nie gereed toe ons 15:00 aankom nie, en dele daarvan was nie skoongemaak nie. Die skoonmakers het ook hulself ingelaat sonder kennisgewing gedurende ons verblyf wat maak dat mens geen privaatheid kan geniet nie.

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Beautiful apartment and well located.

The apartment was not ready when we arrived at 15:00, and parts of it were not cleaned. The cleaners also let themselves in without notice during our stay which means that one cannot enjoy any privacy.

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Larry F - May 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Larry F
With spouse/partner

Great location. Within walking distance to shopping and good restaurants.

Waterfront Village is in a great location. Easy walk to shopping and good restaurants. Also easy access to highways for travelling to other tourist sites. We felt very safe with the security.

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Andre E - Feb 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre E
With spouse/partner

Very good and value for money,

Clean and near the Waterfront.

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Elsa K - Jan 2014
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsa K
Family with teenagers

Good stay but

Lank gesoek na Waterfront Village. Roete is moeilik. Met aankoms sal dit lekker gewees het as iemand die roete na Waterfront vir ons gewys het. Ons moes inligtingstukke lees oor dienste beskikbaar bv gym, swembad. Inligtingsblaaie noem dat ontbyt gereel kan word maar daar was nie so 'n reeling meer nie.

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Good stay but

Long sought after Waterfront Village. Route is difficult. On arrival it would have been nice if someone had shown us the route to Waterfront. We had to read information sheets about services available eg gym, swimming pool. Information sheets mention that breakfast can be arranged but there was no such arrangement anymore.

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Jannie V - Dec 2013
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Jannie V
With spouse/partner

Aangenaam, alhoewel die toilet nie perfek gewerk het nie.

Aangenaam, maar die onvermoë om die verhitte kombuisvloer in die somertyd af te skakel, was minder goed.

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Pleasant, although the toilet did not work perfectly.

Pleasant, but the inability to turn off the heated kitchen floor in the summer time was less good.

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per night (sleeps 2)
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22 reviews
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  • Capacity: 12 people
  • Check-in: 15:00 to 23:00
    Check-out: 11:00
  • Address: Mind Pearl House, West Quay Road, V & A Waterfront, Cape Town, 8001, Western Cape
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGRhNGI0NTMwLWNkNjAtNDAyMy1hNTQ1LTcxMDc5ODBlZTgzMw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 000 per night (sleeps 2) 22 5 1 5 Mind Pearl House West Quay Road, V & A Waterfront 8001 Western Cape 021 201 8900 15:00-23:00 11:00 -33.911080490939 18.421776294708
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