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 at Windsor Hotel Hermanus | TravelGround
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Windsor Hotel Hermanus

Hotel

Review Summary

4.5 out of 5from 116 reviews for Windsor Hotel Hermanus
Cleanliness
4.4/5
Service
4.5/5
Location
4.8/5
Safety
4.6/5
Value for money
4.2/5
Brenda D - Nov 2021
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Brenda D
With spouse/partner

Very clean and staff were friendly.

We enjoyed our stay at the Windsor and will go again.

Linda D - Nov 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda D
With spouse/partner

Groot verrassing. Ongelooflike ligging.

Baie vriendelike personeel. Mooi hotel. Wonderlike ligging.

Amanda P - Nov 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amanda P
With spouse/partner

Ons het baie lekker gebly. Ons sal Windsor Hotel definitief aanbeveel en die ontbyt was heerlik.

Windsor Hotel se ontbyt was heerlik en ons het 'n pragtige uitsig gehad op die see!

Leon F - Oct 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
3/5
Leon F
With spouse/partner

Volgende keer soek ons 'n see-uitsig kamer.

Het jare gelede gebly op Hermanus, het baie gegroei, net te besig.

Jeanelle S - Oct 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jeanelle S
With spouse/partner

Best view, what a special hotel.

We thoroughly enjoyed our stay. The hotel has so much character and history. The staff were friendly and always on the ball. During my stay, I had sprained my ankle down the road, and back at the hotel, the staff made sure I had ice, extra pillows, gauze, etc. We will definitely be back soon!

Mercia C - Sep 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mercia C
With spouse/partner

Lieflike kuier en die heerlikste ontbyt.

Uitstekende ligging met die mooiste see-uitsig. Die ontbyt was baie lekker en die diens was fantasties. Ons sal beslis weer gaan.

Manya B - Sep 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Manya B
With spouse/partner

Gesellig en gemaklik.

Die hotel is baie goed geleë, naby alles, die personeel was vriendelik en behulpsaam. Lekker gekuier maar ai, die badkamers. Kan hulle tog nie plek maak vir 'n mens se skoonheidstassie nie, asook 'n paar ekstra hakke vir handdoeke? Die bed was baie gemaklik maar hopeloos te groot. Meer spasie in die badkamer sou beter wees.

Yvette F - Sep 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Yvette F
Individual traveler

Beste verblyf in Hermanus.

Ek besoek hierdie hotel gereeld, hierdie keer het ek 'n fantastiese kamer gehad met ongelooflike see-uitsig vanuit my bed.

Jacoba R - Aug 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jacoba R
With spouse/partner

Diens was uitstekend, kamers baie netjies.

Vir 'n vinnige wegbreek was die hotel se ligging en uitsig uitstekend. Die personeel is vriendelik en hulpvaardig.

June S - Aug 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
June S
On business

Uitstekende ligging, vriendelike en hulpvaardige personeel, skoon fasiliteite and heerlike ontbyt!

Die verblyf in die Windsor Hotel was 'n aangename verrassing. Dit het my verwagtings oorskry.

Zane A - Aug 2021
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Zane A
With spouse/partner

Baie huislik vir 'n hotel, so het dit geniet.

Al probleem is nie genoegsame parkering nie.

Marlene B - Aug 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlene B
With spouse/partner

Pragtige, gerieflike verblyf met goeie diens.

Verblyf in die Windsor was aangenaam en bekostigbaar. Ontbyt was uitstekend. Personeel baie vriendelik en behulpsaam.

Alet D - Aug 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alet D
With friends

Rustig met 'n onvergeetlike uitsig.

Ons het heerlik gekuier. Alles is skoon en netjies en die personeel is baie vriendelik en behulpsaam. Alles is binne stapafstand en die omgewing is veilig.

Havel M - Jul 2021
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Havel M
With spouse/partner

Excellent location - beautiful and great accommodation.

Lovely, easy stay, clean, value for money, excellent location.

Ricardo M - Jun 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Ricardo M
With spouse/partner

Awesome wow

Dit was my en vroulief se huweliksherdenking en ons was nie spyt om Windsor Hotel te kies nie ons sal enige tyd weer terugkom en ook ons vriende aan beveel vir sulke pragtige diens en vriendelike mense - ek gee julle 100%

Grant S - Jun 2021
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Grant S
With spouse/partner

Consistently good.

Have stayed there before. Love the setting and location. Hotel always clean and staff friendly.

Anne-marie W - May 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anne-marie W

Aangename verblyf, vriendelike personeel.

Ek en my suster was daar. Ons het 'n kamer gehad met 2 enkelbeddens, maar aan die agterkant, dus geen see-uitsig nie. Dit sou lekker gewees het as daar 'n kamer voor met see-uitsig ook beskikbaar kon wees met 2 los beddens.

Windsor Hotel Hermanus's response

Goeie more Anne-Marie,
Dankie vir jou terugvoer.
Al ons kamers kan opgemaak word met twee enkel beddens of een koning grote bed.
Ons is bly dat julle die tydjie by ons geniet het, en hoop om julle weer by die Hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Brett E - May 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Brett E
With spouse/partner

Great stay, friendly staff!

Stayed for a single night. The rooms are spotless and front desk makes you feel most welcome upon arrival. Safe outside parking in front of reception. Will definitely not hesitate to return!

Windsor Hotel Hermanus's response

Thank you for your review and your lovely, kind words.
We are so glad to hear that the Front Desk made you feel so welcome and that you found the rooms to be so clean, and the parking so safe.
We hope to welcome you back again soon.

Windsor Hotel Hermanus
Coenie D - May 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Coenie D
With spouse/partner

Dit is altyd lekker om by Windsor oor te bly. Baie sentraal geleë en stunning uitsig.

Pryse baie billik en see-uitsig fantasties.

Windsor Hotel Hermanus's response

Goeie middag Coenie
Dankie vir jou terugvoering en dat jy laat weet het hoe julle tydjie by ons was.
Ons is so bly om te hoor julle het dit in Hermanus geniet en dat julle die omliggende area kon geniet.
Ons hoop om julle binnekort terug te verwelkom.
Groete
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Ap V - May 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ap V
With spouse/partner

Baie onspannend.

Het lekker gerus en gekuier.

Windsor Hotel Hermanus's response

Goeie more Ap
Dankie vir jou vriendelike woorde.
Ons is baie bly julle het so lekker gekuier en gerus het.
Ons hoop om julle weer binnekort by die Hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Ellen L - Apr 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ellen L
With spouse/partner

Fantastiese diens en uitsig.

Die plek is skoon, netjies en die personeel is baie vriendelik.

Windsor Hotel Hermanus's response

Goeie middag Ellen
Baie dankie vir jou gawe woorde.
Ons is so bly julle het jul tyd by ons geniet.
Ons hoop om julle binnekort weer by die hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Louisa V - Apr 2021
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Louisa V
With spouse/partner

Super ligging! Baie netjes skoon en vriendelik.

Baie goeie waarde vir geld, perfekte ligging. Parkeerplek mag enigste probleem wees gedurende besige tyd.

Windsor Hotel Hermanus's response

Goeie middag Louisa
Dankie vir jou terugvoer.
Ons is so bly jy het jou tyd by ons gniet en dat jy die hotel se ligging en personeel so geniet het.
Ons is ook baie dankbaar dat jy gevoel het dis goeie waarde vir geld.
Ja, parkering kan partykeer min raak, veral omdat ons op die oomblik nie groepe kry as deel van ons besigheid nie.
Daar is straat parkering wat onder ons CCTV kamers val, en die parkering kos niks.
Ons hoop om julle binnekort weer by die Hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Antoinette D - Feb 2021
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Antoinette D
With spouse/partner

Was vir getroude paartjie, sal graag ordentlike waaiers in kamer wil hê.

Kamers is lekker, van hulle is klein, badkamer fans raas, kort skoonmaak. Sal kleur van kamer verander. Bankstoel vir kyk uit op see.

Windsor Hotel Hermanus's response

Goeie middag Antoinette
Dankie vir jou terugvoer.
Ongelukkig het ons nie lugversorgers nie, maar alle kamers het waaiers.
Ja, ons kamers is klein, maar ongelukkig kan ons niks daaromtrent doen nie. Die badkamer waaier raas ongelukkig, maar dit is skoon.
Ons kamers is onlangs oorgedoen met die hulp van 'n binnehuis versierder.
Alle kamers het 'n enkel bankstoel in die kamer, ongelukkig kan ons nie 'n groter stoel of meer stoele in sit nie, want die spasie is te min.
Groete,
Madeleine

Windsor Hotel Hermanus
Antoinette D - Feb 2021
Overall score
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
2/5
Antoinette D
With friends

Ek het nie ’n mooi kamer gehad nie.

Dit nadat ek gevra het vir ’n see-uitsig. Daar is geen lugversorging nie en die waaiers is vuil. Die badkamer se waaier raas en is stukkend. Die TV hang skeef en die bed is te hard.

Windsor Hotel Hermanus's response

Goeie middag Antoinette
Dankie vir jou terugvoer.
Ongelukkig het jy 'n "Non Sea Facing" - Kamer bespreek. Indien jy 'n see uitsig kamer wou gehad het, moes jy dit ongelukkig so bespreek het.
Ons het geen lugversorgers nie, maar daar is wel waaiers in al die kamers. Die badkamer se waaier raas wel, maar dit is nie stukkend nie.
Die TV hang nie skeef nie, die struktuur waar aan die TV gekoppel is kan geswaai word, en dit moet net reg gedraai word. Gaste kan die TV skuif om vir hulle te pas.
Ons is jammer dat jy voel die bed is te hard. Ons kry baie goeie terugvoer oor ons beddens, maar ongelukkig sal dit nie vir almal ewe lekker wees nie.
Groete,
Madeleine

Windsor Hotel Hermanus
Gugu A - Jan 2021
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Gugu A
With friends

Fabulous and excellent.

The service was excellent, staff friendly, rooms were spotless clean and are cleaned daily. We love that the hotel has vast sitting areas. We enjoyed using these sitting spaces.

Windsor Hotel Hermanus's response

Good afternoon Gugu,
Thank you for your review and for taking the time to let us know how your stay was.
We are delighted to hear you enjoyed it so much, and that you found the staff to be so friendly and the hotel to be so clean.
We are also very happy to hear that you used the lounges in the hotel, they are such a bonus.
We hope to welcome you back to the Hotel again soon for another lovely stay.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Maryna L - Nov 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maryna L
With spouse/partner

Absoluut perfek.

Uitsig is fantasties. Heerlik en die moeite werd. Kan op jou bed lê en vir die see kyk en die see hoor. Kamer is netjies en skoon en bed slaap lekker. Goeie kwaliteit. Ontbyt was heerlik. Dankie, sal enigetyd weer daar bly.

Patrick N - Nov 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Patrick N
With spouse/partner

The place is very lovely and I would consider it when visiting again.

I enjoy the place and its beautiful view.

Tina B - Oct 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tina B
With spouse/partner

The Windsor has so much to offer!

Great location, safe, close walking distance to restaurants and sea, friendly staff and clean comfortable rooms, thank you, we will be back again soon!

Windsor Hotel Hermanus's response

Good morning Tina
Thank you so much for your review and for taking the time to let us know how your stay was.
We are delighted to hear you had such a good stay with us, and that you found the Hotel to have such an amazing location.
We are also very happy to hear such wonderful feedback about our staff - thank you for sharing that with us.
We hope to welcome you back to the Windsor Hotel again soon for another lovely stay!
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Lenieta E - Oct 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Lenieta E
With spouse/partner

Baie lekker ontbyt met vriendelike diens.

2 nagte oornag en het ons tyd baie geniet. Windsor Hotel is sentraal geleë en stapafstand vanaf restaurante en besienswaardighede. Sal weer daar vertoef.

Windsor Hotel Hermanus's response

Goeie middag Lenieta
Dankie vir jou boodskap en die wonderlike woorde.
Ons is so bly julle het so lekker by ons gebly, en dat julle jul tyd so geniet het.
Ons is ook verheug om te hoor dat julle die hotel so sentraal gevind het, en dat julle die omliggende area so geniet het.
Ons hoop om julle binnekort weer by die Hotel te kom verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Willem B - Jan 2020
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Willem B
Family with young children

Uitstekend.

Baie lekker hotel en uitstekende personeel. Behulpsaam en uiters vriendelik. Ons enigste klagte is dat ons saans voor die hotel moes parkeer.

Hannes W - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannes W
With spouse/partner

Vriendelike en hulpvaardige personeel, goeie uitsig oor die see, netheid van die hotel en smaaklike ontbyt.

Sien sterre.

Francois L - Nov 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Francois L
With spouse/partner

Die kamer was netjies en die ontbyt was baie lekker!

'n Baie aangename verblyf.

Windsor Hotel Hermanus's response

Goeie middag Francois
Baie dankie vir jou resensie,ons is bly om te hoor jy het jou verblyf by ons geniet.
Ons is ook baie bly om te hoor dat die kamer so netjies was en ontbyt so lekker.
Ons hoop om jou binnekort by die hotel te verwelkom.
Groete,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Marianna B - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Marianna B
With spouse/partner

Peaceful.

Friendly and helpful staff.

This review has been translated,click hereto view the original version.

Rustig.

Vriendelike en baie behulpsame personeel.

You are reading the original review,click hereto view the translated version.

Windsor Hotel Hermanus's response

Goeie dag Marianna
Baie dankie vir jou resensie van die Windsor Hotel, ons waardeer dat jy die tyd geneem het om vir ons 'n paar woorde te stuur.
Ons is baie bly dat julle jul tyd by ons so geniet het, en dat julle die hotel so rustig gevind het.
Baie dankie ook vir die mooi woorde oor ons personeel.
Ons hoop om julle weer binnekort by die Hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Andile M - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andile M
Family with young children

Amazing.

Windsor Hotel was amazing, we had a wonderful time at the Hotel. It's close to all amnesties. Beautiful view, will definitely recommend one book the rooms with a sea view.

Windsor Hotel Hermanus's response

Good afternoon Andile,
Thank you so much for your review - we always appreciate getting feedback from our guests after they have stayed with us.
We are delighted to hear you enjoyed your stay with us so much, and that you found the hotel to be so wonderful.
We are very happy to hear that you were able to explore the surrounding areas as well.
We hope to welcome you and your family back to the Hotel again soon!
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Dalene B - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Dalene B
With spouse/partner

Lovely holiday.

The Windsor is a lovely place to stay. We were not happy with our room and reception made a plan to give us another room. The lounge with fireplace was ideal with the cold weather. The breakfast has a great variety and was delicious.

This review has been translated,click hereto view the original version.

Heerlike vakansie.

Die Windsor is 'n heerlike plek om te bly. Ons was nie tevrede met ons kamer nie en ontvangs het gou plan gemaak om 'n ander kamer aan ons te gee. Die sitkamer met kaggel was ideaal met die koue weer. Die ontbyt het 'n groot verskeidenheid en was heerlik.

You are reading the original review,click hereto view the translated version.

Windsor Hotel Hermanus's response

Goeie more Danie en Dalene,

Baie dankie vir jou terugvoer na jul onlangs verblyf by ons.
Ons is bly om te hoor julle het die hotel geniet - veral die kaggel - dit maak darem net so n groot verskil aan die hotel.
Ons is ook verheug om te hoor dat jul die ontbyt geniet het.
Ons hoop om julle binnekort weer terug te verwelkom by die Hotel.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Johan M - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan M
With spouse/partner

Nice!

Very good service and the location is the best.

This review has been translated,click hereto view the original version.

Lekker!

Baie goeie diens en die ligging is die beste.

You are reading the original review,click hereto view the translated version.

Windsor Hotel Hermanus's response

Goeie more Johan
Baie dankie vir jou resensie.
Ons waardeer die terugvoer en is so bly om te hoor dat julle jul tydjie by ons geniet het.
Ons hoop om julle weer binnekort terug te verwelkom by die hotel.

Baie groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Andre R - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Andre R
Family with teenagers

Heerlike, rustige wegbreeknaweek.

Ideale verblyf om 'n vinnige wegbreek naweek te kombineer met 'n skool sportnaweek. Windsor Hotel se pryse is billik, en fasiliteite netjies, goed versorg en gemaklik.

Windsor Hotel Hermanus's response

Goeie more Andre,
Dankie vir jou terugvoer - ons is altyd bly om van ons gaste te hoor nadat hulle by ons gebly het.
Ons is baie bly om te hoor julle het die naweek by ons geniet, en dat julle die hotel so gerieflik en netjies gevind het.
Ons hoop om julle weer binnekort by die hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel Span

Windsor Hotel Hermanus
Inus H - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Inus H
Family with young children

Great setting and friendly staff, enjoyed the stay and will visit them anytime again.

Hotel is netjies en die personeel is vriendelik en behulpsaam. Die kamers is mooi oorgedoen. Die hotel se ligging is stapafstand van 'n klomp lekker restaurante en 'n klipgooi van die see af. Ek sal enige tyd weer teruggaan.

Windsor Hotel Hermanus's response

Goeie more Inus
Baie dankie vir jou terugvoer, ons is altyd bly om van ons gaste te hoor nadat hulle by ons gebly het.
Ons is baie bly om te hoor dat julle interaksies met ons personeel so goed was, en dat julle die oorgedoende kamers so geniet het.Ons is ook verheug om te hoor dat jul die ligging van die hotel geniet het.
Ons hoop om julle binnekort weer by die Windsor Hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Coenie D - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Coenie D
With spouse/partner

Absoluut fantasties. Die uitsig is asemrowend en die ligging perfek.

Ons het baie lekker gebly. Die uitsig uit die kamer is ongelooflik. Ligging perfek. Naby alle restaurante.

Windsor Hotel Hermanus's response

Goeiedag Coenie,

Baie dankie vir die terugvoer wat jy gelos het. Ons is baie bly om te hoor dat julle jul verblyf by ons geniet het.

Ons is ook bly jy het die ligging van die hotel geniet.

Hoop om julle binnekort weer by die hotel te verwelkom.

Groete,
Madeleine namens die Windsor Hotel Span

Windsor Hotel Hermanus
Marianna B - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marianna B
With spouse/partner

Baie netjies en personeel baie vriendelik en behulpsaam.

Ligging van hotel perfek met mooiste uitsig oor die see. Hotel baie netjies met vriendelike en warm atmosfeer.

Windsor Hotel Hermanus's response

Goeiedag Marianna,

Baie dankie vir jou aanbeveling.

Ons is so bly om te hoor dat julle jul verblyf by ons geniet het. Ons hoop om julle binnekort weer by die hotel te verwelkom.

Groete,
Madeleine namens die Windsor Span

Windsor Hotel Hermanus
Adele C - Feb 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Adele C
With spouse/partner

Fantastic view.

Would definitely stay longer next time.

This review has been translated,click hereto view the original version.

Fantastiese uitsig.

Sal beslis volgende keer langer kuier.

You are reading the original review,click hereto view the translated version.

Heila C - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Heila C
Family with young children

We were greeted by friendly staff. Rooms were spotless. Had a goodnight's rest and next morning a lovely breakfast.

Thanks Windsor Hotel.

Windsor Hotel Hermanus's response

Good morning Heila,
Thank you for your review. We are delighted to hear that you enjoyed your stay and found the hotel staff to be so friendly and the rooms to be so clean.
We hope to welcome you back to the Windsor Hotel again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Beyers H - Nov 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beyers H
With spouse/partner

Unbelievable location and value for money!

We could stare at the whales through our window the whole day. The hotel is perfect and centrally located. We could walk to the restaurants and attractions. The breakfast is also very generous! Thanks a lot to Windsor's staff!

This review has been translated,click hereto view the original version.

Ongelooflike ligging en waarde vir geld!

Ons kon heeldag na walvisse staar deur ons kamer venters. Die hotel is perfek en sentraal geleë. Ons kon stap na restaurante en besienswaardighede. Die ontbyt is ook baie "generous"! Baie dankie aan Windsor se personeel!

You are reading the original review,click hereto view the translated version.

Windsor Hotel Hermanus's response

Goeie more Beyers,
Baie dankie vir jou gawe woorde. Ons is baie bly om te hoor jul het die tydjie by ons geniet.
Baie dankie ook vir die wonderlike woorde oor ons personeel. Ons hoop om julle binnekort terug te verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Henning H - Nov 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Henning H
With friends

Uitstekende ligging, net jammer dat die historiese waarde van die ou gebou nie goed restoureer is nie.

Een sepie en botteltjie sjampoe in badkamer was, maar 'n skrapse aanbod vir dubbele bespreking.

Windsor Hotel Hermanus's response

Goeie more Thea,
Baie dankie vir jou boodskap en terugvoering.
Ons is baie bly om te hoor jul het jul verblyf by ons geniet.
Ons hotel is gerestoureer met n argitek in konsultasie, om seker te maak ons behou die historiese waarde en integriteit van die gebou.
Ons het ook onlangs die seep en sjampoe in die kamers verminder, sodat daar minder vermorsing is, maar ons moedig altyd gaste aan om vir ekstra geriewe te vra gedurende hul verblyf.
Ons hoop om julle binnekort weer by die Windsor Hotel te kan verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Willie D - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Willie D
With spouse/partner

Wow wat 'n ervaring.

Wow sal beslis weer daar tuisgaan. Uitstekende diens. Als was net wow. Die walvisse reg voor hotel was 'n great ervaring.

Windsor Hotel Hermanus's response

Goeie more Willie,
Baie dankie vir jou wonderlike woorde, ons is so vreeslik bly dat jy jou tydjie by ons geniet het. Ek is so bly jy kon walvisse kyk net voor die hotel, dit is een van die ongelooflikste ervarings. Ons hoop ons kan jou binnekort weer terug verwelkom by die Hotel.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Morne M - Aug 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Morne M
With spouse/partner

Friendly service with clean, comfortable facilities and delicious food.

We will definitely stay here again and recommend it to others.

This review has been translated,click hereto view the original version.

Vriendelike diens met skoon, gemaklike geriewe en smaaklike kos.

Dankie Windsor-personeel. Ons sal definitief weer terugkom en beveel julle aan by vriende en familie.

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Windsor Hotel Hermanus's response

Goeie more Morne,
Baie dankie vir die terugvoering.
Ons sien altyd uit daarna om van ons gaste te hoor nadat hulle by ons gebly het.
Ons is baie bly julle het julle tyd by ons geniet, en sien uit daarna om julle terug by die hotel te verwelkom.
Lekker dag verder.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Hennie M - May 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hennie M
With spouse/partner

Fantastic.

Just one word: fantastic. And the staff is very friendly.

This review has been translated,click hereto view the original version.

Fantasties.

Net een woord en dit is fantasties en personeel baie vriendelik.

You are reading the original review,click hereto view the translated version.

Carli B - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carli B
Individual traveler

Gerieflik, netjies en veilig.

Die personeel is verskriklik vriendelik. Ek het, as enkelreisende vrou, baie veilig gevoel. Kamer was skoon, netjies en gerieflik. Voertuig kon reg voor my kamer parkeer word. Ontbyt was smaaklik.

Jacques B - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques B
With spouse/partner

Puik diens, puik ontbyt, super skoon en netjies.

Vandat ons daar aangekom het tot ons vertek het was alles net 'n groot plesier.

Windsor Hotel Hermanus's response

Goeie more Jacques,

Baie dankie dat jy gekies het om by die Windsor Hotel onlangs te bly.
Ons is verheug om te hoor dat jy jou tydjie by ons so baie geniet het, en dat alles aan jou vereistes voldoen het.
Ons hoop om jou weer binnekort by ons te verwelkom!

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Gerda S - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerda S
Family with young children

Heerlik.

Die personeel is sigbaar en baie vriendelik.

Windsor Hotel Hermanus's response

Goeiedag Gerda,

Baie dankie dat julle die Windsor Hotel gekies het vir jul onlangse verblyf. Ons is so bly dat julle lekker gebly het, en dat julle ons personeel so vriendelik en sigbaar gevind het.

Hoop om julle binnekort weer terug te verwelkom by die Windsor Hotel.

Groete,
Madeleine namens die Windsor Span

Windsor Hotel Hermanus
Mariska M - Jan 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mariska M
Family with teenagers

Dit was ongelooflik lekke.

Die hotel het my regtig verbaas met hul kamers wat so mooi ingerig is vir kinders. Dit was gemaklik en gerieflik.

Windsor Hotel Hermanus's response

Goeie Middag Mariska,
Baie baie dankie dat jy onlangs die Windsor Hotel gekies het vir verblyf. Ons is baie bly dat julle n lekker tydjie by ons gehad het. Baie dankie vir die mooi komplimente - ons is so bly dat die kamers goed ingerig is vir kinders en dat dit maklik en gerieflik was vir jul vakansie.
Ons hoop om julle binnekort weer by die Windsor Hotel te verwelkom.

Baie groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Andre M - Dec 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Andre M
With spouse/partner

Heerlik, gasvrye personeel.

Hotel is goed geleë, het vriendelike personeel, baie goeie waarde vir geld.

Windsor Hotel Hermanus's response

Goeie middag Andre,

Baie dankie jy onlangs die Windsor gekies het vir jou verblyf. Ons is so bly dat julle 'n goeie ervaring by ons gehad het, en dat julle gevind het dat die hotel goed gelee is. Ons is ook bly dat julle interaksies met ons personeel so goed gegaan het, en dat julle gevind het dit is goeie waarde vir geld. Ons hoop om jou binnekort weer terug by die Windsor Hotel Hermanus te verwelkom.

Baie groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Marutsca H - Dec 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Marutsca H
With spouse/partner

Average, but expensive.

We changed our room and upgraded when we arrived, the standard room that was booked was depressing, somewhere in the back in an old renovated flat building. No view, although the page showing photos, showed with view. A bit misleading when you look at the advertising. The upgraded room was in the front, clean, with sea view, it was better. The hotel is old and dated, needs a serious upgrade to bring back the old charm again.

Windsor Hotel Hermanus's response

Good afternoon Marutsca,

Thank you for your review - we always look forward to hearing from our guests when they have checked out.

The Room you originally booked through TravelGround was actually an Annexure Budget/Economy Room. This is our entry level rooms, and more suited towards budget-sensitive guests, or guests who are out and about all day, which is why we have named the rooms the 'Annexure Budget Rooms'. These rooms are however bigger than the rooms within the hotel. That being said, I am delighted that you managed to upgrade your room to a Sea Facing Room, as this is really a great experience. I have double checked the images attached to the Annexure Budget Rooms on TravelGround, and the correct images are showing, which show no view, and with yellow curtains and white bedding. With regard to your comment about the hotel being old and dated and in need of an upgrade, we have made great strides in this in the last year. We have not only renovated 60% of our guest bedrooms, but we have done renovations on our dining room, put in floor to ceiling windows in the Reception and Lobby area, built a new laundry facility on site, completely renovated our Ladies and Gents bathrooms and refurbished our main staircase in the hotel. 2018 will see us completing our guest bedrooms and doing various other things around the hotel. We are trying to retain our culture and heritage, but at the same time being sensitive to the history of the building, the age of the building and of course our guests who are in and out the hotel at all times.

We hope to welcome you back to the Windsor Hotel again soon!

Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Helena L - Oct 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Helena L
With spouse/partner

Hospitable. Wonderful see view.

Had a very nice stay. Staff was very helpful and friendly. Bathroom was very neat. Breakfast was delicious. Had a good sleep and rest. Will return. Will recommend it as a lovely breakaway.

This review has been translated,click hereto view the original version.

Gasvry. Heerlike see-uitsig.

Baie lekker gebly. Personeel baie behulpsaam en vriendelik. Badkamer baie netjies. Ontbyt was heerlik. Lekker geslaap en gerus. Sal weer terugkom. Sal beslis aanbeveel vir 'n heerlike wegbreek.

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Windsor Hotel Hermanus's response

Goeie Middag Helena
Baie dankie vir jou boodskap, ons is so bly dat jy jou tydjie by ons geniet het.
Dankie vir jou pragtige woorde oor ons personneel, hulle bly een van ons top bates en ook die rede hoekom ons so baie gaste het wat gereeld terug keer na ons toe. Ons is vreeslik bly om te hoor dat julle weer by ons sal bly, en hoop dat ons julle binnekort weer terug kan verwelkom.
Ons hoop julle het n lekker dag verder.
Groete, Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Fred B - Oct 2017
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Fred B
With spouse/partner

Foto of hotel was just fine, but in reality the hotel looks a bit run down.

On pictures the hotel looks just fine, but it is in need of some serious paintwork inside. It seems you only pay for the view, not the quality of the inside of the hotel. It could really do with a serious makeover!

Windsor Hotel Hermanus's response

Good afternoon Fred

Thank you for your review. We appreciate getting any feedback from our guests once they have stayed.

We appreciate your comment, and would like to let you know that we are currently in the middle of an extensive renovation at the hotel. We have recently finished renovating our top floor bedrooms completely, and our bottom floor was completed earlier this year in May. The remaining first floor, where you stayed will be renovated between January and August 2018. At the moment, we have various other projects on the go, which include: brand new ladies and gents bathrooms in the public areas, a brand new laundry facility, revamped and refurbished dining room (current) and we are at the moment busy installing floor to ceiling sliding doors in our reception and ground floor lounges.

We do hope to welcome you back to the Windsor Hotel again soon, so that you may experience these changes for yourself.

Kind regards,
Madeleine
On Behalf of the Windsor Hotel

Windsor Hotel Hermanus
Ferdie A - Oct 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Ferdie A
With spouse/partner

Dolfyne en walvisse uit die bed ongelooflik.

Wonderlike ligging en baie mooi uitsig.

Windsor Hotel Hermanus's response

Goeie more Ferdie,

Baie dankie dat jy die Windsor Hotel gekies het vir jou verblyf. Ons is baie bly om te hoor dat jy dit geniet het by ons, en veral dat jy walvisse en dolfyne kon sien, en dat jy die pragtige see uitsig kon geniet. Ons hoop om jou binnekort weer by die Windsor Hotel te kan verwelkom.

Baie groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Lexcy P - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lexcy P

Rustig en waarde vir jou geld.

Hermanus het als wat jy nodig het om jou verblyf interresant te maak bv. boekwinkels, inkopiesentrums, restaurante en ander besienswaardighede.

Windsor Hotel Hermanus's response

Goeie Middag Lexcy

Baie dankie vir die lieflike woorde wat jy vir ons gelos het.
Ons is bly jy het die Windsor Hotel Hermanus gekies as jou keuse van verblyf, en ons is ook bly jy het die dorp soveel geniet.

Ons hoop jy kan binnekort weer n draai by ons kom maak.

Groete, Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Pearl B - Sep 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Pearl B
With spouse/partner

Short and sweet.

My husband and I stayed over for one night and enjoyed a lovely breakfast at the hotel. The location is superb! If you want to explore Hermanus on foot then this hotel is perfect. The interior is very old (yet interesting when you think of the history of the building itself). Our room was sea facing with a beautiful view of the coastline. The bathroom had no shower (besides the shower head in the bath tub, perhaps the hotel should look at renovating). The television also didn't have great signal and should be checked by housekeeping before checking in guests. The chocolates and biscuits/oat bars was quite a treat on arrival. Overall it's a very nice place to be but at R950 per night there is surrounding guest houses that are more modern and which offer the same experience.

Windsor Hotel Hermanus's response

Good morning Pearl

Thank you so much for your review, we appreciate any feedback we get from our guests, and we are always excited to hear how their stay was.

We are glad to hear that you enjoyed your stay, as well as the location of the hotel.

We are currently in the process of renovating the entire hotel. Our Ground Floor and Top Floor rooms have been renovated, and we will be renovating the middle floor, between May and August 2018. Thank you as well for the comment regarding the television, during the renovations we experienced some issues with our signal, and unbeknownst to us, a cable was cut which disrupted some of the signals. This is repaired now, and we have excellent tv signal reception again.

We hope to welcome you back to the Windsor Hotel again soon.

Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Kobus V - Aug 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobus V
With spouse/partner

Verblyf baie geniet.

Hotel goed versorg, kamer was netjies en skoon. Ontbyt was reg. Sal beslis weer daar kom bly.

Windsor Hotel Hermanus's response

Goeiedag Kobus,

Baie dankie dat jy die Windsor Hotel gekies het vir jou verblyf - ons is altyd bly om te hoor van ons gaste nadat hulle by ons gebly het, en ons hoop altyd om enige raad te gebruik wat hulle aanbied.

Ons is vreeslik bly om te hoor dat jy jou tydjie hier geniet het, en dat die hotelkamer netjies en skoon was, en dat die ontbyt smaaklik was.

Ons hoop om jou binnekort weer by die Windsor Hotel te sien vir nog 'n welverdiende breuk. Ons wens jou 'n lekker dag en 'n goeie week toe.

Groete,
Madeleine namens die Windsor Span

Windsor Hotel Hermanus
Andries D - Aug 2017
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Andries D
With spouse/partner

Aangenaam en rustig!

Puik bestemming om bietjie af te skakel van bedrywige lewe.

Paul M - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Paul M
With spouse/partner

Redelik goedkoop, maar geen inperking op kwatiteit nie en baie sentraal in Hermanus.

Baie lekker gebly, ontbyt meer as voldoende. Hotel blykbaar 100% vol maar dit nooit gevoel asof dit vol was nie. Baie sentraal geleë. Toe ek nie parkering in die dorp kon kry nie, het by hotel geparkeer en gestap, fantasties.

Windsor Hotel Hermanus's response

Goeie middag Paul
Baie dankie vir jou terugvoering - ons waardeer dit as ons gaste vir ons laat weet hoe hulle verbly by ons was.
Ons is vreeslik bly om te hoor dat jy dit geniet het, en dat die hotel goed gelee was en jy kon stap na die dorp - ons is baie gelukkig met hoe sentraal ons is.
Ons hoop om jou binnekort weer by die Windsor Hotel te sien vir nog n welverdiende breuk.
Ons wens jou n lekker dag en n goeie week toe.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Anneke L - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke L
Family with teenagers

Very nice and peaceful with the sound of the ocean.

We had a nice stay in a peaceful atmosphere and a good rest. Will definitely go again.

This review has been translated,click hereto view the original version.

Baie lekker rustig met die see in my ore!

Ons het baie lekker gebly, rustige atmosfeer. Lekker geslaap, sal definitief weer gaan!

You are reading the original review,click hereto view the translated version.

Windsor Hotel Hermanus's response

Goeiedag Anneke,

Baie dankie vir jou boodskap hierbo - ons is so bly jy het lekker gebly en hoop ons kan jou binnekort terug verwelkom by ons.

Lekker dag verder!

Groete,
Madeleine namens die Windsor Hotel span

Windsor Hotel Hermanus
Sonja F - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonja F
With spouse/partner

Fantastic! Convenient, old world hospitality.

Our stay was lovely.

This review has been translated,click hereto view the original version.

Fantasties! Gerieflik, ouwêreldse gasvryheid.

Ons verblyf was heerlik!

You are reading the original review,click hereto view the translated version.

Windsor Hotel Hermanus's response

Goeie Middag Sonja,

Baie dankie dat jy die Windsor Hotel Hermanus gekies het om 'n bietjie stoom af te blaas.
Ons is so bly jy het jou tydjie by ons geniet. Ons is baie bly oor die wonderlike boodskap hierbo, en hoop dit beteken dat jy/julle binnekort sal terugkeer na ons toe.

Ons hoop julle het veilig terug gereis huis toe.

Ek hoop jy het 'n lekker week verder.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Jose D - Apr 2017
Overall score
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Jose D
With spouse/partner

Dankie vir die vriendlike diens, die plek het opgradering nodig.

Vriendlike diens. Prag uitsig. Goeie ontbyt. Ongelukkig is kamers en 'fittings' oud en opgradering is nodig (bv. ons toilet het permanent 'n slegte reuk afgegee). Sou yskas in kamer verwag het vir hierdie prysklas.

Lee-anne N - Apr 2017
Overall score
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
2/5
Value for money
1/5
Lee-anne N

The hotel needs an upgrade.

I am very disappointing in the hotel. There is a lot of upgrading that needs to be done. When we arrived there were 3 people helping us with our luggage but when we left there none. The breakfast was delicious.

This review has been translated,click hereto view the original version.

Die hotel moet opgradeer.

Ek is baie teleurgesteld in die hotel. Daar is baie opgraderingswerk wat aan die hotel gedoen moet word. Toe ons daar aankom was daar maklik 3 mense gewees wat ons gehelp het met on tasse maar toe ons uitboek was daar niemand nie. Die ontbyt was heerlik.

You are reading the original review,click hereto view the translated version.

Windsor Hotel Hermanus's response

Goeie dag Lee-Anne,

Dankie dat jy gekies het om by die Windsor Hotel te bly. Ons is trots om aan te kondig dat die grondvloer se kamers en badkamers nou heeltemal oor gedoen is. Ons gaan in Mei 2017 met die tweede vloer begin en in Januarie 2018 met die eerste vloer. Ons hoop om julle weer binnekort te verwelkom om een van ons nuwe kamers te ervaar!

Groete,
Die Windsor Span

Windsor Hotel Hermanus
Pieter J - Mar 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Pieter J
With spouse/partner

Excellent view and good service.

Staff is helpful and friendly. View is incredible. Rooms are clean, but needs a revamp. I saw they are busy with renovations in the bottom rooms.

This review has been translated,click hereto view the original version.

Uitstekende uitsig en goeie diens.

Personeel is baie hulpvaardig en vriendelik. Uitsig is ongelooflik. Kamers is baie mooi skoon, maar kort opgradering. Ek sien wel dat hulle besig is met opgradering in die onderste kamers.

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Estelle D - Feb 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Estelle D

Convenient with fantastic views.

We enjoyed the stay. The beds are very comfortable. The tiles above the bath needs some attention: it is full of mould and very dirty. Also wish that they put a handle on the inside of the bedroom door so that you can open it.

This review has been translated,click hereto view the original version.

Gerieflik met fantastiese uitsigte.

Ons het lekker gebly. Die beddens is besonder gemaklik! Die teëls bo die bad het egter ernstige aandag nodig: Dis vol muf en baie vuil. Wens ook hulle sit 'n handvatsel aan die binnekant van die kamerdeur sodat mens dit kan oopkry.

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Windsor Hotel Hermanus's response

Goeie Dag Estelle,
Baie dankie dat u by die Windsor Hotel & Self Catering Apartments gebly het tydens u besoek aan Hermanus.
Ons is baie bly om te hoor julle het julle tydjie hier by ons geniet en ons se ook baie dankie vir die terugvoering rakende die badkamers.
Die Windsor Hotel het in die begin van hierdie jaar begin met die opgradering van ons kamers en badkamers. Teen die einde van die jaar gaan ons pragtige nuwe kamers he en kan nie wag om julle terug te verwelcome sodat julle die nuwe kamers self kan geniet nie.
Vriendelike Groete,
Johanri Meyer
Marketing
Windsor Hotel

Windsor Hotel Hermanus
Sylvia W - Jan 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Sylvia W
With spouse/partner

Lovely views and scrumptious breakfast with friendly faces.

First impression counts - The room was very small and needed some upgrading but the sea view made it worth it. The shower in bath tends to leak and mess over floor, maybe can think of fitting in a proper shower. The breakfast is really good and always more than enough and gets served with friendly faces.

Windsor Hotel Hermanus's response

Good Day Sylvia,
Thank you for choosing to stay at The Windsor Hotel & Self Catering Apartments during your visit to Hermanus.
The Hotel is currently undergoing upgrades and renovations to our rooms. On the list of renovations is to improve the bathrooms and the look of the rooms to make it more functional and modern.
We also thank you for the wonderful feedback you have given us regarding your stay and we hope to welcome you back very soon.
Kind Regards,
Johanri Meyer
Windsor Hotel

Windsor Hotel Hermanus
Yvonne D - Dec 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yvonne D
With spouse/partner

Fantastic location an dthe most stunning view!

Friendly staff. Breakfast was delicious. Safe.

This review has been translated,click hereto view the original version.

Fantastiese ligging en die mooiste uitsig!

Vriendelike personeel, ontbyt was heerlik en veilig!

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Fransie B - Sep 2016
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Fransie B
With friends

Friendly reception and stunning sea view!

Friendly reception, check-in early. Room was neat and clean. Breathtaking view and top notch breakfast next morning.

This review has been translated,click hereto view the original version.

Vriendelike ontvangs met die mooiste see-uitsig!

Vriendelik ontvang, kon vroeër inboek. Kamer was netjies en skoon. Die uitsig was asemrowend en die ontbyt die volgende oggend uit die boeke.

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Ronald K - Jul 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Ronald K
With spouse/partner

Wil definitely go again!

We really enjoyed the stay, except that the shower in the bath didn't work so well vir a big guy like me. The TV signal went off a few times, but nonetheless we really enjoyed it.

This review has been translated,click hereto view the original version.

Sal definitief weer gaan!

Ons het baie lekker gebly, behalwe dat die stort in die bad nie so lekker gewerk het vir 'n groot ou soos ek nie. Die TV-sein het 'n paar keer afgegaan, maar nietemin het ons 'n heerlike tyd gehad. Dankie.

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Gerhard K - Jul 2016
Overall score
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Gerhard K
With spouse/partner

Baie goeie ligging.

Dit is OK, vir 'n 3-ster-hotel. Ligging is baie goed. Kamers is skoon en eenvoudig.

Anna N - Jul 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anna N
With spouse/partner

Rustig en veilig.

Die hotel het ongelooflike mooi antieke meubels. Dit verskaf 'n ouwêreldse, romantiese atmosfeer. Veral met 'n kaggel wat brand.

Jan V - Jul 2016
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Jan V
With spouse/partner

Old, clean and neat.

Breakfast wasn't up to standard. The products were old and not served very attractively.

This review has been translated,click hereto view the original version.

Oud, skoon en netjies.

Ontbyt nie op standard, produkte oud en onaantreklik voorgesit.

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Hanneke L - Jul 2016
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Hanneke L
With spouse/partner

Wonderful location and great stay. Nice to get welcome drinks and delicious breakfast!

No large TV to watch rugby on - would be a great addition to the bar area. The TV in the room is a bit small and did not have great reception. The bathrooms might need a upgrade in the future.

This review has been translated,click hereto view the original version.

Die ligging is wonderlik en ons het lekker gebly. Die "welcome' drinks was 'n oulike idee en die ontbyt fantasties!

Al tekort wat daar was is dat daar nêrens 'n groterige TV is vir rugby kyk nie - dit sal 'n goeie toevoeging to bv. hul kroeg-area wees. Die TV in die kamer is maar klein en het nie goeie opvangs gehad nie. Hulle sal een of ander tyd hul badkamers bietjie moet opgradeer.

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Lynette D - May 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette D
Family with young children

It was amazing!

Beautiful views. Clean. Very well situated. Delicious food and stunning and friendly chef. Real value for money. Thank you, you guys rock!

Jerome P - May 2016
Overall score
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
2/5
Jerome P
Family with young children

Baie basies. Kamers baie klein.

Baie basies, nie baie beïndruk nie. Dis nie so "great" met kinders nie.

Corne G - May 2016
Overall score
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Corne G
With spouse/partner

Pragtige uitsig! Maar kamers kort verseker 'n opknap.

Baie vriendelike personeel, en lekker ontbyt. Kamers moet opgeknap word en badkamers is ook baie oud.

Ken R - Apr 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Ken R
With friends

A room with an unsurpassed view!

Clean, comfortable and very welcoming! The Windsor has real old world charm and one could not wish for a better view. Breakfasts were very good and set the tone for wonderful days of touring Hermanus and the surrounds. Our favourite place to stay in this neck of the woods!

Riana C - Apr 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Riana C
Individual traveler

Ideaal geleë met beeldskone uitsig en die see se klank wat 'n mens so kalm en rustig maak.

Verblyf was wonderlik, net te kort. Kamer was mooi en netjies, die sjokolade was 'n oulike gedagte. Die see-uitsig is fantasties, en die gedruis van die golwe was so kalmerend. Die personeel is baie vriendelik en behulpsaam, en die goeie diens word waardeer. Ontbyt was baie lekker met die groot verskeidenheid om van te kies.

Sakkie C - Jan 2016
Overall score
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Sakkie C
Family with teenagers

Goeie waarde vir geld. Pragtige uitsig.

Hotel kort 'n opknap. Goeie ligging en mooi uitsig.

Christine V - Jan 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christine V
With friends

Baie lekker.

Skoon en netjies met vriendelike diens.

Terence L - Oct 2015
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Terence L
With spouse/partner

Good service, good breakfast.

They have great service, and the breakfast is great.

Windsor Hotel Hermanus's response

Dear Mr Le Brasse,

Thank you for taking the time to write your wonderful review. We are thrilled to see you enjoyed your experience with us and hope to welcome you back soon!

Kind regards,
Madelein Marais

Windsor Hotel Hermanus
Malcolm H - Aug 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Malcolm H
With spouse/partner

'n Heerlike ervaring!

Ons was baie gelukkig met die kamer, die uitsig, die prys, die diens, die ontbyt, die kroegpryse - ALLES! Sal definitief teruggaan en dit hoog aanbeveel.

Windsor Hotel Hermanus's response

Geagte Malcolm,

Baie dankie dat u die tyd geneem het om u terugvoering deur te stuur. Ons is so bly dat u so 'n goeie ondervinding by ons gehad het en sien uit om u spoedig terug te verwelkom!

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Charles K - Aug 2015
Overall score
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles K
Family with teenagers

Hotel is goed geleë met 'n asemrowende uitsig oor die see.

Die hotel is puik geleë, wonderlike atmosfeer met sy antiekmeubels en 'n asemrowende uitsig oor die see.

Windsor Hotel Hermanus's response

Beste Charles,

Baie dankie dat u die tyd geneem het om u terugvoering deur te stuur. Ons is so bly om te sien dat u die verblyf geniet het en hoop om u spoedig terug te verwelkom!

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Peter W - Jun 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter W
With spouse/partner

Only stayed one night, but will return next time we are in Hermanus.

Old world charm with modern facilities. Wonderful!

Windsor Hotel Hermanus's response

Dear Peter,

Thank you for taking the time to write your wonderful feedback. We are thrilled to see you enjoyed your experience with us and hope to welcome you back soon for a two night stay!

Kind regards,
Madelein Marais

Windsor Hotel Hermanus
Tracy E - May 2015
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tracy E
With spouse/partner

It was an amazing experience which you made very special.

We wanted the perfect, romantic getaway which was just what we expected. The room was lovely especially the seaview which made everything perfect. Thank you so much for making it a special memory for us. We intend on coming back very soon but will then take the bottom room with sea view.

Windsor Hotel Hermanus's response

Dear Tracy,

Thank you for taking the time to write your wonderful comments. We are so pleased to see you enjoyed your experience with us and that we were able to make it extra special for you.

We look forward to welcoming you back soon in a beautiful sea-facing room!

Kind regards,
Madelein Marais

Windsor Hotel Hermanus
Scott M - Mar 2015
Overall score
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Scott M
With spouse/partner

Baie lekker ligging, goeie waarde, maar ernstige opgradering nodig.

Die ligging is baie goed, maar die hotel is oud en afgeleef. Kan dit nog aanvaar, maar beddens byvoorbeeld, is in 'n slegte kondisie. Die personeel is baie hulpvaardig

Windsor Hotel Hermanus's response

Beste Mnr en Mev Scott M,

Baie dankie vir u terugvoer. Ons waardeer u konstruktiewe terugvoering in verband met ons beddens en opgradering en is baie opgewonde om u te laat weet dat ons 'n opkomende opgradering het in 2016. Ons het ook van die beddens al vervang en 'n paar ander veranderinge vanaf u by ons gebly het in Maart.

Ons hoop om u spoedig terug te verwelkom sodat u die veranderinge kan sien wat ons klaar toegepas het en u terugvoering daarop te kry.

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Johan S - Mar 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan S
With spouse/partner

Beveel die Windsor Hotel hoog aan!

Vriendelike, professionele diens. Ontbyt van hoogstaande gehalte, kamers skoon en netjies. Baie goeie ligging!

Windsor Hotel Hermanus's response

Beste Johan,

Baie dankie dat u die tyd geneem het om vir ons sulke wonderlike terugvoering aan te stuur. Ons waardeer u positiewe kommentaar en hoop om u spoedig terug te verwelkom!

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Yolanda S - Mar 2015
Overall score
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Yolanda S
With friends

Die hotel is baie gerieflik geleë naby aan van die beste restaurante in Hermanus.

Ek dink die hotel kan bietjie werk aan hulle kliëntediens. Die kamers was egter gerieflik.

Windsor Hotel Hermanus's response

Geagte Mev Yolanda,

Baie dankie dat u die tyd geneem het om u terugvoering op LekkeSlaap te plaas.

Ons fokus by die Windsor Hotel is ons Gaste en kry oor die algemeen baie goeie terugvoering oor ons diens, ek is jammer dat Mev dit nie so ervaar het nie. Ek sal dit baie waardeer indien Mev vir ons meer besonderhede kan gee oor wat ons verskillend kan doen om ons diens te verbeter? Ons doen gereeld opleiding met al ons spanlede en ons Gaste se terugvoering word bespreek by die sessies.

Ons waardeer u positiewe terugvoering in verband met ons ligging en kamers.

Hoop om Mev binnekort terug te verwelkom sodat Mev ons vriendelike en hulpvaardige diens kan ervaar.

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Karen M - Feb 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen M
With spouse/partner

Wonderful to wake up to the sound of crashing waves!

The location cannot be beaten! Close to the town centre, cliff path walks, and the sea-facing rooms are metres from the sea.

Windsor Hotel Hermanus's response

Dear Mrs Karen,

Thank you so much for taking the time to write your wonderful feedback on TravelGround, we are so pleased to see you enjoyed your experience with us!
We hope to welcome you back soon.

Kind Regards,
Madelein Marais

Windsor Hotel Hermanus
Nelda M - Jan 2015
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Nelda M
Individual traveler

Dit was "okay".

Uitstekende en pragtige ligging. Die hotel kort egter opgradering en die personeel kort leiding.

Andre V - Jan 2015
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Andre V
With spouse/partner

Ontbyt was uitstekend, asook kamer met see-uitsig!

Die ontvangs by hotel was aangenaam en die personeel was altyd vriendelik. Kamer met see-uitsig was wonderlik en daar was M-Net asook 'n aantal DStv-kanale wat nogal lekker was. Die ontbyt was regtig 'n verrassing en vreeslik lekker met 'n groot verskeidenheid. Ek sal definitief weer die Windsor Hotel Hermanus besoek.

Sandra U - Jan 2015
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sandra U
With spouse/partner

Aangename verblyf en puik ontbyt.

Die Windsor voldoen aan die verwagtinge. Hier kuier jy lekker en voel veilig. Die ongelooflike uitsig op die see is 'n bonus.

Sonja S - Jan 2015
Overall score
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Sonja S
With spouse/partner

Twee dae vakansie verblyf.

Alhoewel dit 'n ou hotel is, is dit relatief skoon. Die hotel en veral die kamers kort egter 'n opgradeer. Gebruik steeds komberse en kussings plat en uitgedien. Dit sal gaaf wees as daar lugverkoeling kan wees. Die TV skerm is baie klein. Ontbyt was bietjie teleurstellend. Alhoewel dit buffet was, was die kwaliteit nie na wense en die warm ontbyt was relatief koud. 'n Mini yskas om koeldranke en water koud te hou sal ook welkom wees.

Albertus S - Dec 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Albertus S
With spouse/partner

Het heerlik gebly, statige hotel.

Sal dit aanbeveel vir enige iemand. Baie sentraal, naby alles.

Jennifer M - Oct 2014
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Jennifer M
With spouse/partner

Baie mooi see-uitsig, stil en rustig. Baie dankie ook vir 'n heerlike ontbyt, te veel om van te kies!

Sal verseker weer by die Windsor Hotel tuisgaan.

Adele L - Oct 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele L
With friends

Awesome verby!

Enige tyd sal ons weer hier bly! Sal dit vir almal aanbeveel ... Vriendelike mense, behulpsaam en sommer net awesome.

Troskie B - Sep 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Troskie B
With spouse/partner

Baie goeie diens, skoon en heerlike ontbyt.

Die kamer en hotel is skoon en netjies. Ons het baie goeie diens ontvang van van almal in die hotel. Heerlike ontbyt met 'n groot verskeidenheid.

Ivette K - Sep 2014
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Ivette K
With friends

Wonderlik en gesellig.

Die personeel is baie vriendelik. Baie gesellig om in die voorportaal te sit so teen skemer.

Ingrid D - Jun 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ingrid D
Family with teenagers

Ongelooflike waarde vir geld, uitstekend geleë en gerieflik toegerus.

Die Windsor bied uitstekende waarde vir geld. Ons hoop hulle sal een van die dae vir ons 'n paar DStv-kanale kan gee om dit nog lekkerder te maak. Ons gaan Desember weer daar kuier. Verseker sal ek die hotel aanbeveel.

Lubbe W - May 2014
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Lubbe W
Family with young children

Netjiese hotel met vriendelike kliëntediens.

Positiewe ervaring. Baie mooi omgewing!

Hennie B - May 2014
Overall score
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Hennie B
With spouse/partner

Goed en skoon, maar fasiliteite kort vernuwing.

Hotel het karakter wat pas by sy ouderdom, maar veral slaap- en badkamers kort dringend vernuwing.

Maretha S - May 2014
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Maretha S
With spouse/partner

Dit was die lekkerste naweek!

Ek en my man is so besig deur die week, en die naweek wat ons daar by julle gebly was soos vakansie. Baie dankie, ons het lekker geëet en lekker gebly. Ons kan vir niks meer vra nie. Sal definitief weer kom.

Lorraine B - Mar 2014
Overall score
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Lorraine B
With spouse/partner

Teleurgesteld.

Die kamer was baie basis en outyds. Handdoeke was hard - word gesondroog sonder Stasoft. Die ontbyt was baie goed.

Grant S - Mar 2014
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Grant S
With spouse/partner

Waarde vir geld.

'n ou hotel, maar gerieflik en skoon met 'n pragtige uitsig. Goeie waarde vir geld! Besoek die plek beslis weer.

Andries C - Mar 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Andries C
With spouse/partner

Aangenaam baie sentraal met pragtige seeuitsig alhoewel seesigkamers baie duurder is.

Die hotel is baie netjies en binne loopafstand van al die besighede en restaurante. Wonderlike ontbyt soggens maar ongelukkig geen aandetes. Nadele is die gebrek van 'n huisbak en trappe redelik smal en steil vir hantering van bagasie na die derde vloer.

Johnny V - Feb 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Johnny V
With spouse/partner

'n Pragtige uitsig.

Wel geleë met 'n wonderlike uitsig oor die see en loopafstand van alles.

Jessica W - Feb 2014
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Jessica W
With friends

Goed!

Sien die sterre hieronder.

Dirk R - Feb 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk R
With spouse/partner

Dit was net fantasties.

Die personeel was baie en vriendelik en behulpsaam. Met ontbyt was daar geen klagtes. Toe ons vra vir see-uitsig kamer, het hulle ons die volgende dag dadelik gehelp. Die hotel is loopafstand van alle restaurante en winkelsentrums. LekkeSlaap, baie dankie vir julle hulp.

Eugene C - Jan 2014
Overall score