The Gautrain

Contact Details

Description

The Gautrain offers a state of the art train, bus, and parking service in Gauteng. These serves are fully integrated and can be used together or separately by means of a smart card, known as a Gautrain Gold Card. Please note that cash is not accepted.

The system requires you to tag-in when you enter and then tag-out when you leave so that it can automatically deduct the correct fare for whatever service you have used. If you fail to tag-in or out, penalty fares may apply.

The Gautrain offers two train services: an Airport Service linking Sandton and Marlboro to OR Tambo International Airport, and a Commuter Service linking Rhodesfield, Marlboro, and Sandton (east-west link) and Park, Rosebank, Sandton, Midrand, Centurion, Pretoria Central and Hatfield (north-south link). All stations with the exception of the Airport station have integrated car parking facilities. The Gautrain bus fleet currently operates on 25 routes.

How do Gautrain Cold Cards work?

The Gold Card enables you to load a variety of different journey options, from single “pay as you go” trips, to 7-day and 35-day passes. This can be done at all ticket offices and at ticket vending machines at any Gautrain station. Only Mastercard and Visa credit cards are accepted at this time.

-Purse Section This section is used for general pay as you go travel on trains, buses, or parking. You can top this up at any ticket vending machine as you need it. The amount is automatically debited from the card as you use it.

-Period Pass Section This section stores weekly or monthly travel passes.

Disability access

• Wheelchair access is provided in all trains, buses, stations, toilets, lifts, fare gates, ticket offices, and ticket vending machines • No-slip surfaces, handrails, and handholds are available • Colour contrasts, clear signage, good lighting, and non-reflective surfaces • Tactile and audible guidance, warning surfaces and systems • Visual and audible announcements

The Train Service

Touch the Gold Card to the ticket reader on the fare gate and wait for the green light and beeping sound to indicate validation. Upon leaving the train, please do the same at the fare gate.

The Bus Service

Touch the Gold Card to the ticket reader on the bus and wait for the green light and beeping sound to indicate validation. Not tag off is required.

Station Car Parks

Touch the Gold Card to the ticket read on the fare gate or press the button to request a paper ticket. Paper ticker holders must take ticket with them to pay at the ticket vending machines after using the car park.

Routes and times

Park: 05h09 – 21h30 Rosebank: 05h10 – 21h20 Sandton: 05h05 – 21h20 Marlboro: 05h15 – 21h15 Midrand: 05h25 – 21h10 Centurion: 05h25 – 21h15 Pretoria: 05h15 – 21h20 Hatfield: 05h10 – 21h30 Rhodesfield: 05h15 – 21h00 Ortia: 05h15 – 21h00

Map

map

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