Bella Rosa Guest House
Review Summary
Les T - Feb 2024
Overall rating
Quiet, comfortable and scenic.
Seipati M - Nov 2023
Overall rating
Good value for money, peaceful and comfortable.
Anna S - Nov 2023
Overall rating
Fantasties.
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Fantastic.
Fantastic stay at the guest house.
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Bella Rosa Guest House 's response
Baie dankie vir die terugvoer, ons waardeer dit opreg.
Jan B - Nov 2023
Overall rating
Redelik okay.
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Pretty okay.
No, I didn't get the room I booked. There was no dustbin and no provision for load shedding. Only one bag of sugar for coffee, no milk, and the bed roll had to be brought inside, I had to sleep on the couch.
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Bella Rosa Guest House 's response
Baie dankie vir die terugvoer, ek wil net noem dat ons wel nuwe personeel in die kantoor het wat in die toekoms na dinge sal omsien.
Wessel D - Sep 2023
Overall rating
Die kamers was netjies en skoon en die personeel baie vriendelik.
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The rooms were neat and clean and the staff very friendly.
The breakfast was very tasty and everything was freshly prepared. We were given access to the dining hall and we barbecued outside and all the facilities were at our disposal until late at night.
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Bella Rosa Guest House 's response
Baie dankie vir die goeie verwysing.
Johann C - Jun 2023
Overall rating
Foto's op webtuiste totaal en al misleidend!
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Photos on the website are totally misleading!
Upon arrival, the person is not even neatly dressed. Didn't get the room I booked. 18:00 was "Load Shedding"- no light or even candle in rooms. After I called the owner, they brought a candle. Room not clean at all. Looks like sand and dust on the ground next to walls. Shower floor tiles creepy to shower there. Would never recommend.
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Bella Rosa Guest House 's response
Goeie dag. Baie jammer om te hoor van die slegte ervaring wat jy tans gehad het hier. Ek wil net noem dat ons nuwe personeel in die kantoor het wat sal sorg soiets nie weer gebeur nie.
Ina G - Apr 2023
Overall rating
Oor die algemeen aangenaam.
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Overall pleasant.
Good points: friendly service, clean and tidy, lovely warm beds and blankets, good WiFi, nice site, good location and delicious breakfast. Less good points: no shelves in the shower for soap, shampoo etc.; extremely inconvenient. DStv is advertised, but only Openview is available. No emergency lights in the units for load shedding. We booked 2 specific units for specific reasons; the host had one other unit ready upon arrival. A big disappointment was that a licensed restaurant was advertised. This was a major consideration with our booking, but the restaurant is permanently closed.
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Gerrit E - Mar 2023
Overall rating
Billike waarde vir oornag-akkommodasie.
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Fair value for overnight accommodation.
Matters that hindered are: TV did not work, small fridge makes noise, only 1 tea bag available, and shower has no place to sit and slightly dirty between tiles. Because we wanted to leave early, breakfast food packs were provided which was surprising.
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Elsie V - Nov 2022
Overall rating
Ons het dit baie geniet net wat ons voor gehoop het.
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We really enjoyed it just what we hoped for.
It was a historic house which was a surprise and the other guests were also our type of people who are very pleasant.
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Mmone M - Nov 2022
Overall rating
Chaotic.
Shireen C - Nov 2022
Overall rating
Regtig lekker gebly.
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Really nice stay.
No complaints, nice stay.
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Jerry V - May 2022
Overall rating
Baie aangenaam gewees. Heerlike ontbyt en baie gasvry. Baie lekker gesels met Johan en Stella asof ons al mekaar baie jare ken.
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It was very pleasant. Delicious breakfast and very hospitable. Very nice chat with Johan and Stella as if we have known each other for many years.
A very nice, old house with spacious rooms. Good facilities and a relaxed atmosphere.
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Megan K - Nov 2021
Overall rating
Wonderful, would highly recommend Bella Rosa.
Elmarie H - Nov 2021
Overall rating
Was baie lekker. Netjies en skoon.
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Was very nice. Neat and clean.
Bed lamp didn't work and neither did car gate. That's bad, because then you can't park at your room.
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Monique B - Nov 2021
Overall rating
Geen warm water nie, kamers ruik na motballe.
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No hot water, rooms smell like mothballs.
Not completely bad, but needs some attention to small changes for sure. Gate motor doesn't work so had to struggle to get in at night, no hot water in the morning and rooms smell stuffy and like mothballs.
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Corrie E - Nov 2021
Overall rating
Ons het nie 'n probleem gehad met die ligging en netheid nie.
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We didn't have a problem with the location and cleanliness.
It's such a shame that everything is so blown up with pictures when you go to look up a place on Google. It was stipulated that there is a TV that works and also DStv, it was out of order and for rugby fans it was very unpleasant to go looking for a place to watch a big game. It was also indicated that there was a restaurant and a bar on the premises which were also closed. The bedding was clean, but no longer in good condition. The pillowcases were broken and so was the duvet cover. I must say the breakfast was delicious and the service very good.
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Joanine M - Nov 2021
Overall rating
Kamer kort baie aandag. Bed benodig dringend 'n nuwe matras.
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Room needs a lot of attention. Bed urgently needs a new mattress.
Gate needs an eye to stay open when you drive out. Hit our car twice. Maybe a table to put the suitcase on. DStv did not work. WiFi code was never given out as promised.
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Roelf V - Nov 2021
Overall rating
Eienaar(s) afwesig.
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Owner(s) absent.
No DStv as advertised. Reasons that were given are not acceptable. WiFi very weak at times.
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Johan D - Nov 2019
Overall rating
Pleasant atmosphere, friendly and helpful staff, good and nice food.
Johan C - Nov 2019
Overall rating
Perfek.
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Perfect.
Pleasant stay near als.
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Charles V - Aug 2019
Overall rating
Gerieflik en skoon.
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Comfortable and clean.
Good accommodation, but the price is excessive for what is offered compared to most guesthouses.
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Jackie L - Nov 2018
Overall rating
Good value for money.
Anonymous Guest - Nov 2018
Overall rating
Pleasant and clean.
Neat, comfortable accommodation in beautiful surroundings. Fans were just inadequate for high temperatures that were experienced.
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Juan B - Nov 2018
Overall rating
Dankie vir die gasvryheid.
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Thank you for the hospitality.
Comfortably furnished rooms that cater to needs. We were received very hospitably and received great service. Thanks to everyone.
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Bella Rosa Guest House 's response
Baie dankie vir die terugvoer.
Julle was puik gaste was net n plesier om jule te kon bedien.
Vreindelike groete
Marion H - Nov 2018
Overall rating
It is basic, but good.
Bella Rosa Guest House 's response
Thank you for the feed back. It was only a pleasure
Johan V - Nov 2017
Overall rating
Fantastiese oornagplek, selfs oorweeg om langer te vertoef.
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Great overnight stay, even considered staying for longer.
A very nice place and very friendly staff. I enjoyed it and will definitely use it again in the future.
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Bella Rosa Guest House 's response
Dankie vir die terugvoer en die kuier.
Elma M - Jun 2017
Overall rating
Baie goed.
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Very good.
I think my evaluation speaks for itself. Thank you to LekkeSlaap for your good service with the bookings.
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Chris L - May 2017
Overall rating
Ons bed was ongelooflik ongemaklik.
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Our bed was unbelievably uncomfortable.
The guesthouse is run by a very helpful man who was willing to help us with anything. the room was spacious but the double bed needs a new mattress. The curtains are see-through so be careful when you want to take bath.
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Bella Rosa Guest House 's response
Geagte Mevrou,
Dankie dat U Bella Rosa gekies het om te oornag.
Dankie vir die terug voer ons kan net verbeeter op kritiek.
Vriendelike Groete
Richard G - Apr 2017
Overall rating
Friendly, clean and comfortable place to stay.
Read moreRiaan G - Dec 2016
Overall rating
Ons was uit die veld met alles en diens 5/5.
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We were out of the field with everything and service 5/5.
Very nice time was just short of it, will make a visit again for sure. Thank you for Afrikaans makes us feel at home.
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Izak R - Dec 2016
Overall rating
Goed.
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Good.
Will stay there again.
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Petro S - Nov 2016
Overall rating
Teleurgesteld. Sal nie die plek aanbeveel nie. Nie die geld werd nie.
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Disappointed. Will not recommend this place. Not worth the money.
Breakfast is a disaster, you have to run around looking for cutlery because the tables aren't set properly. The fruit juice is super sweet, artificial. The room's mirror is meters away from the plug, you cannot blowdry your hair. The TV's adaptor has about 4 plugs in it. The TV is in the roof, it has to be against the wall. We were very disappointed, left 1 day earlier, can we be reimbursed for that?
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Roberta M - Nov 2016
Overall rating
Friendly staff.
Bella Rosa Guest House 's response
Thank you for the feedback, we can only improve on response.
Nerina B - Nov 2016
Overall rating
Great location.
Bella Rosa Guest House 's response
Thank you for the feedback and the support.
Nerina B - Nov 2016
Overall rating
Gerieflik.
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Comfortable.
Accommodation in the country. Affordable food "from your ganny's kitchen". City-dwellers accept simplicity.
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Speke M - Oct 2016
Overall rating
A very convenient serene place to stay.
Bella Rosa Guest House 's response
Thank you for the review.
Lilani P - Sep 2016
Overall rating
Alles is netjies en skoon, niks luuks of uitsonderlik nie.
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Everything is neat and clean, nothing fancy or exceptional.
Ficksburg currently only has water at certain times of the day. The guest houses have tanks to supply water to the guests. The residents do not know when there will be water and when not. The guest house was fully booked for the weekend when we were there and therefore the water in the tanks was not enough. We took part in the 4 Peaks Mountain run in Moolmanshoek which is 40 km outside Ficksburg. Unfortunately by the time we got back to the guest house all the water in the tanks had already been used up. By the nature of the matter, we were very dirty because the run in the field and therefore could not bathe, very inconvenient. If the guesthouse had at least informed us during the booking of the water situation (which I know is beyond their control) we could have made other arrangements. We therefore drove back home late on Saturday night and thus "wasted" Saturday night's accommodation by unnecessarily booking for Saturday night as well.
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Bella Rosa Guest House 's response
Dankie vir die terugvoering. Jammer vir die ongerief oor die water. Die dorp het slegs periodies water. Dit die ergste droogte in 120 jaar wat die Ficksburg en die omliggende dorpe beleef. Dus kan ons nie voorsien wanneer die plaaslike munisipaliteit die water laat loop en wanneer nie.
Jolene V - Sep 2016
Overall rating
Nie op standaard nie.
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Not on standard.
The units' showers were not complete. No mirrors or trash cans. Unit's toilet was not working and nowhere was anyone on site to check in. No water in the evening. It was due to periodic water but no one informed us about the water jug that is on the premises. Was not informed where or when breakfast is served. Owner was very unprofessional on the phone afterwards about us not wanting to pay the full amount due to the above defects. Not once was there an apology and I was constantly attacked for not wanting to pay the full amount. But admittedly it is a very nice guest house and the rooms were clean and tidy and with the right management I hope they improve
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Thys C - Sep 2016
Overall rating
Netjies en skoon.
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Neat and clean.
Unfortunately we didn't have any towels and had to ask for it. The next morning the kitchen staff kicked up a racket. Quite unpleasant to wake up like this. When we wanted to shower at 16:00 to get ready for the function there wasn't any water. I realise the town has a water issue, but don't accept guests and then inconvenience them. A bucket with water to flush the toilet would have helped a lot. Definitely not a place where you can relax far away from the noisy city. Maybe a nice place to socialize for people who want to kuier at the bar. Definitely not for families.
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Bella Rosa Guest House 's response
More,
Wil net omverskooning vra vir die ongerief wat U mee gemaak met U verblyf .
Dankie vir die terug voer hier is nie waater in die heele Ficksburg distrik nie, dus het ons gespook om die goed gewas te kry.Daar is nie n schedule vanaf die plaaslike Munispaliteit oor die waater tye nie.
Ons het ook n tuin troue gehad 1 uur die middag hule is wel na n ander venue vir die onthaal .
Ons het n vol gaste huis gehad die bruid se famile het oor geslaap. Hule kon geraas gemaak het toe hule terug is by die gaste huis .
Dit is nie n elke dag ding nie.
Dankie dat vir U inligting van die probleeme ons kan net verbeeter op wat ons hoor.
Vriendelike Groete
Philip C - Mar 2016
Overall rating
Slegte ervaring, die plek word uiters swak bestuur.
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Bad experience, the place is extremely poorly managed.
The experience was unpleasant. The room we slept in is in the house where food is made. Everything stinks of the food. Breakfast is not provided until 9:30. At that time of the day, the guests have already left. On Sunday, the breakfast was not ready until after 10:00 as the people who have to make it only arrived just before 10. Sunday we were out for the day. When we returned in the late afternoon, nothing had been cleaned. When we called the manager about it he said he forgot to tell us they don't clean rooms on Sundays. They should rather market the place as self-catering. Definitely not a B&B. The jam in the open bowls is already petrified. Would suggest that jam is provided in the small sealed packets.
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Keith H - Feb 2016
Overall rating
One very small complaint.
Read moreNadia M - Feb 2016
Overall rating
Kon afskakel en net ontspan.
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Could switch off and just relax.
We had a very nice stay. Rudi and Christine were very hospitable and their breakfast was fantastic! Very nice guest house and will definitely stay with them again. It's now the ideal place to go if you want to switch off and just be calm. Thank you very much to you.
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Bella Rosa Guest House 's response
Thank you Nadia for the review. We hope to see you again soon.
Have a great weekend!
Bernard V - Jan 2016
Overall rating
Goeie "Pitstop".
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Good "Pit Stop".
They were very helpful, friendly and went out of their way to make it comfortable and enjoyable for us! Food was delicious. Will definitely stay there again.
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Bella Rosa Guest House 's response
Good day Bernard,
Thank you for the review. You are most welcome here at Bella Rosa Guest House & Restaurant at anytime and we hope to see you again soon!
Have a great day.
Regards,
Christine
Buti David M - Jan 2016
Overall rating
Great place to stay!
Bella Rosa Guest House 's response
Thank you David for the review!
We look forward to having you stay with us again!
Please do not hesitate to let us know how we can make your stay a better one next time!
Christine and the Bella Rosa Staff
- Capacity: 36 people
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 21 Bloem Street, Ficksburg, 9730, Free State
- All ages welcome
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