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Palm Inn Guesthouse

30 reviews
Guest House

Review Summary

4.2 out of 5from 30 reviews for Palm Inn Guesthouse
Cleanliness
4.3/5
Service
3.8/5
Location
4.2/5
Safety
4.4/5
Value for money
4.2/5
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Antionette B - Dec 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
1/5
Antionette B
Individual traveler

Netjies en skoon maar TV was suspended en kon nie TV kyk nie.

Kamers is netjies en skoon maar prys is duur en nie eers ontbyt ingesluit nie.

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Neat and clean but TV was suspended and could not watch TV.

Rooms are neat and clean but price is expensive and not even including breakfast.

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Shaun B - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaun B
On business

Suited us perfectly.

Had all we needed after a day's work. Booked 4 rooms and none of my staff had any complaints. The owner even called me when one of my staff left a personal item behind.

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Marissa V - Feb 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
3/5
Marissa V
On business

Na 'n lang reis het ek voor die hek gesit en wag vir iemand om uiteindelik oop te maak, dit was deurmekaar en ongemaklik.

Palm Inn Guesthouse het aanvanklik gesukkel om my bespreking te kry,. Het wel onveilig gevoel as enigste dame tussen 'n klomp konstruksie werkers wat ook in my kamer ingegaan het omrede niemand hulle gewys het waarheen om te gaan nie. Dit was nie die beste ervaring na 'n lang pad nie.

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After a long journey I sat in front of the gate waiting for someone to finally open, it was messy and uncomfortable.

Palm Inn Guesthouse initially struggled to get my reservation,. Did feel unsafe as the only lady among a bunch of construction workers who also went into my room because no one showed them where to go. It was not the best experience after a long road.

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Lukas M - Jul 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Lukas M
On business

Good, accommodated at short notice.

I was able to leave early and return late.

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Joey R - Oct 2020
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Joey R
With spouse/partner

Swak diens.

Met ons aankoms was daar niemand om ons te ontvang nie. Ons het geklop en geklop en rond gestaan toe kom daar 'n werker aan wat se die dame van ontvangs is nog in die bad, na 1 in die middag. Ons kamer was nog nie gereed nie en ons het toe eers gaan rondry sodat alles gereed gemaak kon word. Die kombuiswasbak is vol vlekke en die vadoek het ook al beter dae gesien. Die koppies en borde kort dringend bietjie blykmiddel en is gechip. Die oggend wat ons uitgegaan het was daar weer nie iemand om die sleutel te ontvang of ons uit te laat nie. My man het na buite gery en ek het die sleutel op die stoep gegooi en gehardloop om uit te gaan voordat die hek toegemaak het. In die proses het Petrus weer van agter af gekom in sy slaapklere. Glad nie professioneel nie.

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Poor service.

When we arrived there was no one to receive us. We knocked and knocked and stood around when a worker arrived who said the lady from reception was still in the bath, after 1 in the afternoon. Our room wasn't ready yet and we first drove around so that everything could be prepared. The kitchen sink is full of stains and the dish towel has also seen better days. The cups and plates urgently need some shine and are chipped. The morning we went out there was again no one to receive the key or let us out. My husband drove outside and I threw the key on the porch and ran to get out before the gate closed. In the process Petrus came from behind again in his pajamas. Not professional at all.

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Burgers Equipment And Spares B - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Burgers Equipment And Spares B

Baie lekker.

Netjies en vriendelike diens.

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Very nice.

Neat and friendly service.

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Tumelo Jacob M - Nov 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tumelo Jacob M
Family with young children

It was quite an amazing place.

It's just that I was missing coffee mugs in the place I was staying.

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Titi M - Aug 2019
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
4/5
Titi M
With friends

The place was okay with zero customer service.

I've never had a pleasant Customer Service, from when I tried to do bookings - reason I resorted to book through the website. We were helped check in by a garden guy, I hoped the administrator or owner would show face and introduce themselves, but that did not happen until we checked out. What a burdened and cold reception. I deal a lot with hospitality, but this was not it. Never will I ever set foot there, never again.

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Palm Inn Guesthouse 's response

Hi there,
I am so, so sorry that you feel that way without us. The chef, who is also the manager, had to go downtown to deliver food for another guest. That was bad timing, as I was at a function. We promise to make it up to you next time. I truly am very sorry.

Palm Inn Guesthouse
Pieter M - Jul 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Pieter M
Individual traveler

Baie netjies, daar is wel geen melk in kamers nie en waterdruk in die stort is ongelooflik laag.

Andersins is dit maklik die beste gastehuis in die dorp wat waarde vir geld betref.

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Very neat, there is no milk in the rooms and water pressure in the shower is incredibly low.

Otherwise, it's easily the best guesthouse in town that is worth money.

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Susan W - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan W
Family with teenagers

Awesome!

Baie behulpsaam, maklik om te vind en veilige parkering. Sal vir seker weer daar boek.

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Kelly M - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Kelly M
With spouse/partner

Great service.

Thanks, the service was great.

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Fanus G - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Fanus G
With spouse/partner

Quite pleasant.

Clean, well-equipped, fine layout, in general just plain good. One little thing, add a tile size mirror to the shower. Keep up standards, congrats!

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Anonymous Guest - May 2018
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With spouse/partner
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Irene J - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Irene J
Family with teenagers

Netjies, rustig en baie lekker.

Palm Inn het 'n rustige atmosfeer wat mens laat tuis voel. Die diens is uitstekend en vriendelik. As jy wil wegbreek en jou verblyf soos jou eie huis wil laat voel. Palm Inn is die antwoord.

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Neat, quiet and very nice.

Palm Inn has a peaceful atmosphere that makes you feel at home. The service is excellent and friendly. If you want to get away and make your stay feel like your own home. Palm Inn is the answer.

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Greta F - Aug 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Greta F
On business

Mooi en waarde vir geld.

Sal beslis weer daar oornag! Netjiese skoon eenhede, heerlik vir self-catering!

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Beautiful and value for money.

Will definitely stay there again! Neat, clean units, lovely for self-catering!

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Patrick M - Aug 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Patrick M
On business

The accommodation is wonderful.

Please ensure there is telephone in the room. Ensure you check payments on your account to verify those who paid for the bookings, don't wait for the client to confirm.

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Mel F - Aug 2017
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
3/5
Mel F
With spouse/partner

Worst stay ever. Staff no respect for guests.

We were booked into room 9. When we arrived one of the kitchen staff members took us to our rooms, which wasn't clean as yet. So we had to wait in the parking area. At 1 am in the morning some of the staff members were in and out of the kitchen which our room was right next to. The alarm was put on and off and they were chatting loudly away. The next morning before 6, alarms went off again in the kitchen as well as a blaring radio and a woman singing loudly. I think this is just disrespectful towards people still sleeping at that time. I personally think this room should not be booked for guests. Make it a store room or something. So this was by far the worst stay ever. Money wasted. Will never come to this guest house again.

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Melinda B - Aug 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Melinda B
On business

Vriendelike diens.

Netjies, bekostigbare verblyf met vriendelike personeel.

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Friendly service.

Neat, affordable accommodation with friendly staff.

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Anonymous Guest - Aug 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
1/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With spouse/partner

Friendly staff, neat accommodation, but very noisy environment.

If you expect to have a peaceful stay in Lephalale, this guest house is not for you. The street in which the guest house is located is very busy and is right across from a college (where students get off buses at 1:00 in the morning and sing and shout). Room was clean and tidy, and the staff very friendly and helpful.

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Frans S - Jul 2017
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Frans S
With spouse/partner

Dit was goed. Bure raas baie. Netheid kan beter.

Oorslaap was goed. Bied baie. Netheid kan beter, vreemde hare in bed gekry. Beddegoed redelik oud. Bure raas baie met harde musiek vroegaand. Later was dit stil.

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It was good. Neighbors make a lot of noise. Cleanliness could be better.

Sleep over was good. Offer a lot. Cleanliness could be better, strange hair found in bed. Bedding quite old. Neighbors make a lot of noise with loud music early in the evening. Later it was quiet.

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Joey R - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Joey R
With spouse/partner

Goeie waarde vir geld.

Een nag oorgeslaap op pad na Botswana.

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Good value for money.

One night's stay on our way to Botswana.

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Sarel T - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Sarel T
With spouse/partner

Netjies en baie netjies ingerig.

'n Baie aangename ervaring.

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Neat and well equipped.

A very pleasant experience.

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Gert R - Jun 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
5/5
Gert R
With spouse/partner

Baie goed.

Eerste oggend geen warm water. Tweede aand was parkeerplek vol a.g.v. braai van gaste. Sal weer met graagte daar bly. Plek is is uiters netjies, gerieflik en personeel was vriendelik.

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Very good.

First morning no hot water. Second evening the parking was full due to a braai taking place. Would love to stay there again. Very neat, comfortable and the staff were friendly.

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Mark P - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mark P
With spouse/partner

Clean, quiet and comfortable.

Very nice atmosphere. Check-in/check-out was quick, easy and painless. Clean, quiet and comfortable furnishings and linen. It was an absolute pleasure staying at "Palm Inn". This will definitely be my lodging of choice, should the opportunity arise again in future!

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Lelanie F - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lelanie F

Fantasties.

Ek wil net vir jou en jou personeel baie dankie se vir alles die naweek! Alles was baie lekker en ons het so lekker geëet. Pragtige plek. Sal dit definitief aanbeveel.

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Fantastic.

I would just like to thank you and your staff for a nice weekend! Everything was great and the food was delicious. Beautiful place. Will definitely recommend.

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Palm Inn Guesthouse 's response

Hi Lelanie

Baie dankie vir die positiewe terugvoer en jou SMS, ek waardeer dit.
Ek is baie bly julle het lekker gebly en geëet!
Sien weer.
Groete
Nadia

Palm Inn Guesthouse
Dries M - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dries M
Individual traveler

Puik gastehuis.

Ek sal beslis weer hier oornag, diens en blyplek skoon en netjies en diens puik.

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Excellent guesthouse.

I will definitely stay there again. Service is excellent and the accommodation is clean and neat.

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Pieter M - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter M
Individual traveler

Baie gemaklike en netjiese gastehuis.

Sien sterre.

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Very comfortable and neat guesthouse.

See the stars.

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Mariana J - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mariana J
With spouse/partner

Baie oulike en netjiese blyplek.

Was baie beïndruk met die plek.

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Very cute and neat accommodation.

Was very impressed with the place.

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Riaan F - Oct 2016
Overall rating
Cleanliness
2/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
2/5
Riaan F
With spouse/partner

Onaangenaam.l

Raserige, lawaaierige "loud speaking" gaste wat by hek hul motors (met baie harde "sub hoover") musiek, se toeters blaas vir diens, het in en uit gery tot na 11 nm. "Loud speaking" gaste het gesels, lag en kuier tot 1vm. Bitter slegte nagrus was ons deel. Sal nie weer van Palm Inn Guesthouse gebruik maak nie!

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Unpleasant.l

Loud, noisy "loud speaking" guests honking their cars (with very loud "sub hoover") music for service at the gate drove in and out until after 11 pm. "Loud speaking" guests chatted, laughed and socialized until 1am. Bitterly bad night's sleep was our share. Will not use Palm Inn Guesthouse again!

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Palm Inn Guesthouse 's response

Naand Wilma

Ek is jammer dat jy 'n slegte nagrus by ons ervaar het.
Hoekom het jy my nie gebel en gesê nie? Ek sou dadelik kom help het.
Dit was 'n groot maatskappy wat bespreek het, ek sou dit nooit verwag het nie, mens kan ook nie help wie en wat die gaste is nie. Hulle het heel ordentlik voorgekom.
Ek het hulle baas laat weet en hulle is glad nie weer welkom by ons nie.
Ek sou dit ook waardeer het as jy my direk gekontak het met jou probleem sodat ek persoonlik jammer kon sê en vinniger plan kon maak en julle sou dan vreeslik lekker kon slaap.

Groete Nadia

Palm Inn Guesthouse
Jolene T - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jolene T
On business

Baie mooi plekkie met uitstekende diens en etes.

Sal hulle altyd gebruik. Wat 'n lekker plekkie.

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Nice place with excellent service and meals.

Will visit again in the future. What a nice place.

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Palm Inn Guesthouse 's response

Hi Daar,
Baie dankie. Ek is bly jy't lekker gebly!
Lekke daggie.
Groete,
Nadia

Palm Inn Guesthouse
Get a Quote
From
R750
per night, for 2 ppl
From
From R750
per night, for 2 ppl
30 reviews
Make a Booking
SECURE PAYMENT VIA
TRAVELGROUND.COM
From
R750
per night, for 2 ppl
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 22 people
  • Check-in: 12:00 to 22:00
    Check-out: 10:00
  • Address: 9 Ngoaka Ramatlhodi Street, Onverwacht, Lephalale, 0555, Limpopo
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAed30d145ca97981b13f2a93a6ff9c6b844700f3091c314d8df5b6d1b0d2a6a47e33ff9e87dc8fd832db9e0da1e0e39f1e591?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R750 per night, for 2 ppl 30 5 1 5 9 Ngoaka Ramatlhodi Street Onverwacht 0555 Limpopo 021 201 8900 12:00-22:00 10:00 -23.681443402131 27.688959503357
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