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Ambleside

Self Catering

Review Summary

4.2 out of 5from 44 reviews for Ambleside
Cleanliness
4.2/5
Service
4.1/5
Location
4.3/5
Safety
4.3/5
Value for money
4.1/5
Alida D - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alida D
Large group

Was baie beïndruk met Ambleside.

Mike is 'n baie gawe persoon en het regtig uit sy pad gegaan om dinge vir ons as sy gaste aangenaam te maak. Baie dankie Mike vir jou gasvryheid. Jou plek is baie netjies en skoon en baie gerieflik.

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Was very impressed with Ambleside.

Mike is a very nice person and really went out of his way to make things pleasant for us as his guests. Thank you very much Mike for your hospitality. Your place is very neat and clean and very comfortable.

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Ambleside 's response

Thank you for the nice review, Alida. You were a lovely family and we would love to see you again.

Ambleside
Razina S - Jan 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Razina S
Family with teenagers

Will go back.

Good location near the beach, quiet area. Neat apartments.

Phindile L - Oct 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Phindile L
With partner

Relaxing.

Everything was good. Mike was very helpful in whatever we needed. The only problem was the music. If he can say that there will be no music at a certain time, it's understandable. But having no music at all is not right.

Ambleside 's response

Yes, we do not allow music. It disturbs us and our other guests.

Ambleside
Kefiloe M - Sep 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Kefiloe M
Family with young children

Nice place.

The pool water was not hot, and the pool did not look clean.

Ambleside 's response

The pool and Jacuzzi are heated with solar panels. If it is sunny we can heat the Jacuzzi in about an hour. The pool needs 3 days of hot sunshine to heat it as it is so much bigger. The pool gets cleaned every morning but with lots of people using it the water gets cloudy and has to be flocked which I can only do when the guests have left

Ambleside
Zibuyile G - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zibuyile G
With partner

I really enjoyed my stay there, we got a best service there.

Nice, beautiful and peaceful place to be, very clean, excellent service. Thank you so much we looking forward to book again.

Ambleside 's response

Thank you for the lovely review. You were wonderful guests and left the place so clean and tidy.

Ambleside
Lizzie N - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizzie N
With friends

It was superb, even my group members were happy they did not even complain.

All of us as a group would just like to say thank you to Mike and staff our trip was a success.

Ambleside 's response

Lizzie had a big group of adults and they were lovely guests. Thank you for the nice review and hope to see you again.

Ambleside
James K - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
James K
Individual traveller

Very nice place, close to a quiet beach.

I was on my own and the studio apartment is huge for just one person, but there are beds for 4 people. Apartment is modern and clean and I could park right outside the door. Next time I will come back for a family reunion and take more apartments for a big group. Hosts were very helpful, gave me a discount as I was on my own and took me shopping as I didn't have a car. You couldn't wish for a nicer place to stay.

Motshabi T - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Motshabi T
Family with young children

Very pleasant and relaxing.

As a family with kids, we prefer quiet and safe places. This one met the criteria. It was wonderful to experience the place and the host was top tier. Communicated everything, was very friendly and went the extra mile. Won't hesitate to come back.

Ambleside 's response

Thank you for your lovely review. We don't allow music and partying so that keeps the place quiet for families with children and contractors who have to go to work the next day. We use Whatsapp to keep in touch with guests before they arrive and to send them a pin-drop location.

Ambleside
Lucy Z - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lucy Z
Family with young children

Een van my beste vakansie in 'n lang tyd.

Eienaars baie vriendelik en behulpsaam, en dienste is puik.

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One of my best vacations in a long time.

Owners very friendly and helpful, and services are great.

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Ambleside 's response

Thank you for the lovely review, Lucy.

Ambleside
Raj M - Aug 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Raj M
Family with young children

No hot water the whole weekend to shower.

There was gas geyser but not working. Kids were playing and was told to keep noise level down. They are 4 years old. How do we stop them when playing.

Ambleside 's response

Good day,
If the gas runs out the geyser does not work. You have to change the bottle.
It was never mentioned to me about it not working.

The noise was not the issue. The kids were screaming and the parents had no control over them.

Kind regards,

Ambleside
Ghayroodien K - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ghayroodien K
Large group

Fantastic getaway.

Loved the beach as it was a walk away and the fishing is exceptional.

Ambleside 's response

Thank you for the nice review.

The lovely beach on the Indian Ocean is 80 m away and except for some guys fishing, you will have the beach to yourselves.

Ambleside
Laaiqa M - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Laaiqa M
With friends

Was an awesome experience and great hospitality.

Would definitely visit again.

Ambleside 's response

A very nice family.

Ambleside
Lungisani N - Oct 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Lungisani N
With partner

It was great.

Ambleside is a very good place to visit. It is very quiet and welcoming especially when travelling with the family. I'm willing to come to the place around November 2021.

Jeffrey M - Jul 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Jeffrey M
With partner

Was a good and quiet stay.

Very friendly Mike was very supportive. Could not have asked more.

Ambleside 's response

Jeffrey had 4 adults and The Studio that they booked was too small for them. We gave them a bigger apartment for no extra cost as one was available at the time.

Ambleside
Pieter L - Jan 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter L

Ons dink 8 uit 10.

Toiletreuk binne en buite gebou. Geen skoonmakers. Yskas werk nie. Beurtkrag onvoldoende steun (backup). Verder was die verblyf puik en wat nodig was, was beskikbaar.

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We think 8 out of 10.

Toilet smell inside and outside building. No cleaners. Refrigerator not working. Load power insufficient support (backup). Furthermore, the accommodation was great and what was needed was available.

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Ambleside 's response

The apartments are cleaned before guests come and after they leave and we provide a brush and mop etc for guests own use during their stay.
If there is load shedding we always tell guests when it is and provide lamps. Guests can still use the internet as the main router is on an inverter. Cooking and showering are unaffected by loadsheding as they are gas.
The compressor in one of the fridges had packed in possibly due to loadshedding. The guests had a big fridge / freezer and a smaller fridge to use instead

Ambleside
Marchelle D - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marchelle D

Baie rustig.

Het dit geniet. Baie netjies en modern.

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Very calm.

Enjoyed it. Very neat and modern.

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Wanda V - Jan 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Wanda V

Overall it is a nice place to break free. We will be back.

We only had issues with ants and then the shower drain that build up a little dam while you shower, it drain very slow. We were a bit annoyed that we were not informed before hand that the water from the taps are not drinkable. Instead the owner supplied the units with 5l bottled water and you had to go and fetch water when your container is empty. I would suggest that for the price that is paid and seeing that tap water is not drinkable, the resort should have ensured bottled water was delivered on a daily basis. Units are also not cleaned. My recommendation is that for a long stay of 5 days or more the unit get cleaned at least once during your stay. There were a lot of power outages on the 2nd of January. My recommendation would be for the owner to inform the residents as to the reason for the outages and maybe the duration of the power outage. In the studio unit there was a gas geyser that stopped working but the owner did get someone out to attend to it as soon as possible. The owner is a friendly, helpful person. The above is maybe just a few suggestions or comments to assist for future bookings and residents.

Ambleside 's response

Hi Wanda.
Thank you for your suggestions and hope to see you in the future.
Yes, the drain can get blocked with sand after people go to the beach and shower. We have a plunger to unblock it in a few seconds.
The water supplier says the water meets all SANS standards but we give free bottled water to our guests. They just have to return the used bottle to get a fresh one.
Storms and Loadshedding do disrupt our power supply.
The units are not serviced unless you book for longer than a week and then we change your bedding and clean your apartment halfway through. There is a brush and mop in your apartment to clean up if you want.
The gas geyser did break and it was fixed a few hours later. The guests used our shower as an emergency.

Ambleside
Jessica S - Oct 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
1/5
Jessica S
Family with young children

Worst stay ever. Don't book here.

If you prefer a retirement village with no hot water, low to no water pressure, sewer smell everytime someone flushes their toilet in the complex, toilets with little to no water, no noise after 8pm, then book here. From the time we checked in this place has been a total nightmare, all rooms were only ready after 3pm, we had over an hour to wait until all rooms could be ready. No water hot, and worse if someone else opens the tap when you are showering, you then have no water. My family and I had cold showers throughout our stay, terrible sewage smells everytime someone flushed the toilet. Little to no TV access, WiFi which only worked for a few minutes then cut off, dirty pool, no hot water in Jacuzzi, taps barely work if someone is in the shower, water leaking all over the complex. Fridges don't work or not powered on, no air conditioning, hardly any water or pressure in the toilets which was a nightmare. To top it off despite all these issues the owner has the audacity to tell us to keep it down at 8pm as his family are trying to sleep. We booked a holiday to relax and unwind with family, this place totally ruined our stay. This is basically a retirement village which doesn't ever keep up with the standards. It's like these rooms don't meet minimum criteria to be called a holiday home. Where there are issues with all essential stuff. We feel we have been robbed with our stay.

Ambleside 's response

Hi Jessica

Yes, I would agree that your stay was not good. Our guests left late on the day you arrived and although one apartment was ready and the ground floor of the other one was ready, you had to wait an hour for the bedrooms. I gave you two hours extra for checkout to compensate.

We have septic tanks in our town and found out after you left that the pipe was blocked

We don't have air-con but have ceiling fans. At this time of year it is not hot. You had 4 tv's. The Jacuzzi is solar powered. If it is not sunny we can't heat it. We use the same wi-fi as you and didn't notice any issues but you was a big group so if many people use at the same time it will be slow

The shower is powered by gas. If the gas runs out then the shower is cold so we have to change the bottle.

You have 3 fridges and they all work perfectly but if you fill them with drinks and food, it will take time to cool down. You have to turn them on yourself.

Before you came you was aware that we do not allow music and partying.

If you want to come again in a weekday for a few days when it is quiet, you can have the South Wing for free

Ambleside
Verne L - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Verne L
Family with young children

Baie gemaklik en lekker.

Sien sterre.

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Very comfortable and nice.

See stars.

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Melanie B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie B
Family with teenagers

Baie lekker verblyf met alles wat jy nodig het.

Lekker plek. Mike was baie behulpsaam en vriendelik. Ons sal enige tyd weer gaan!

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Very nice stay with everything you need.

Nice place. Mike was very helpful and friendly. We would go again anytime!

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Ambleside 's response

A lovely family

Ambleside
Michelle K - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle K
With partner

Huis weg van die huis af.

Dit was fantasties netjies en gevoel asof ons by ons eie huis was. Sal definitief weer van hulle gebruik maak.

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Home away from home.

It was fantastically neat and felt like we were at our own home. Will definitely use them again.

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Ambleside 's response

Thank you for the nice review, Michelle. I find it amazing different groups stay in the same apartments, but have totally different opinions on them.

Ambleside
M M - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
M M
Family with teenagers

Die area is stil, skoon en veilig.

Ons was in die groot eenheid. Dit slaap 10 en het 3 verdiepings. Slegs een badkamer met 'n wasbak, stort en toilet op die grondvloer. Nog 'n toilet op die grondvloer met 'n handewasbakkie. Dit was nogal ongemaklik.

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The area is quiet, clean and safe.

We were in the big unit. It sleeps 10 and has 3 floors. Only one bathroom with a sink, shower and toilet on the ground floor. Another toilet on the ground floor with a wash basin. It was quite awkward.

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Ambleside 's response

You were 8 adults and 2 children in the group and were charged R150 per person per night during a national holiday weekend. Our local backpackers charge R220 per person per night for a dormitory bed. The apartment has one bathroom and an extra toilet on the ground floor, so those in the attic bedroom have to walk down two flights of stairs to get to the bathroom at night. You choose to take just one apartment rather than take two to cut down on cost.

Ambleside
Neli N - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
5/5
Neli N
With partner

Good place to rest with family.

I was happy with the whole experience.

Hetta M - May 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Hetta M
On business

Convenient.

Quiet, value for money.

Zimasa M - Jul 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Zimasa M
Family with young children

Nice place.

We enjoyed our short stay, but the towels really need some Sta-Soft. Nice place and easy to find.

Ambleside 's response

Good day Zimasa,

We are self-catering and expect guests to bring their own towels although we can lend them ours if they forget their own

Ambleside
Welna M - Mar 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Welna M
Family with teenagers

Die geriewe is skoon en netjies, ons het lekker gebly.

Ons het die 3 nagte by Ambleside baie geniet, die studio is skoon, netjies en gerieflik. Ons het die privaat tuin en stoep area baie geniet. Dis die ideale plek om vir n nag of 3 oor te bly.

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The facilities are clean and tidy, we had a nice stay.

We really enjoyed the 3 nights at Ambleside, the studio is clean, tidy and comfortable. We really enjoyed the private garden and porch area. It's the ideal place to stay for a night or 3.

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Ambleside 's response

We have built new entertainment areas that we have not advertised yet. They are very popular. The Studio is away from the pool and is very private.

Ambleside
Neels P - Dec 2018
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Neels P
Family with young children

Baie basies, het heelwat meer verwag.

Die kwaliteit van die meubels, eetgerei ens. was nie van goeie gehalte nie, die gras was nie gesny nie, daar is geen privaatheid nie, alles in ag geneem sal ek dit nie kan aanbeveel nie.

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Very basic, expected a lot more.

The quality of the furniture, cutlery etc. was not of good quality, the grass was not cut, there is no privacy, all things considered I would not be able to recommend it.

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Ambleside 's response

Alicia booked the East Wing for 2 adults and 2 children. The East Wing is a huge 3 story house that has beds for 12 people. On arrival they asked if their friends could join them and a few hours later they turned up. There was no mention of this before they arrived. I charged them R150 per person per night extra for this. If privacy was wanted, then why invite others to share your apartment. The pool and garden are shared by all guests. The fitted cupboards, beds and dressing table in the main bedroom were made to measure by a local carpentry firm. Our gardener cuts the grass when it needs cutting but tries not to disturb the guests with the lawnmower.

Ambleside
Paula P - Oct 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
3/5
Paula P
Large group

Foto's en informasie is misleidend en glad nie wat ons verwag het nie.

Om mee te begin is die trappe ongelooflik steil en glad nie veilig vir groot of klein. Hele perseel is glad nie kindervriendelik nie. Jacuzzi was meeste van tyd leeg en nie werkend. Geen Playstation soos geadverteer. Swembad was koud, alhoewel die son geskyn het. Dus werk solar verhitting glad nie daar nie. Beddegoed is oud en vervalle so ons sal aanraai vat jou eie beddegoed saam. Mike was glad nie vriendelik of hulpvaardig nie. Hy het aangebied dat as ons vroeër opdaag, ons die bagasie kan aflaai solank, maar toe ons daar opdaag was dit 'n probleem en moes toe ander plan maak. TV is ook onprakties gemonteer reg bo die bed se kopstuk. Braai en buitegeriewe is erg verwaarloos en nie prakties vir groot groepe mense nie. Dis glad nie 'n gesellige privaat strand nie en weereens is 'n foto van Port Shepstone se strand gebruik op die brosjure wat dit baie misleidend maak. Geen see-uitsig en definitief nie 35 sekondes vanaf strand nie. Om mee af te sluit gaan slegs daarnatoe as jy 2 ou mense is wat uiters stil wil wees en heeldag in jou kamer sit. Stel regtig nie voor dat enigiemand daarnatoe gaan en veral nie met kinders nie.

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Photos and information are misleading and not at all what we expected.

For starters, the stairs are incredibly steep and not at all safe for big or small. Entire premises are not child friendly at all. Jacuzzi was empty and not working most of the time. No Playstation as advertised. Pool was cold, even though the sun was shining. So solar heating does not work there at all. Bedding is old and shabby so we would advise bringing your own bedding. Mike was not friendly or helpful at all. He offered that if we arrived earlier, we could drop off the luggage for now, but when we got there it was a problem and had to make another plan. TV is also impractically mounted right above the bed's headboard. Braai and outdoor facilities are badly neglected and not practical for large groups of people. It's not a cozy private beach at all and once again a photo of Port Shepstone's beach was used on the brochure which makes it very misleading. No sea view and definitely not 35 seconds from the beach. To conclude, only go there if you are 2 old people who want to be extremely quiet and sit in your room all day. Really don't suggest anyone go there and especially not with kids.

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Ambleside 's response

I was surprised when I saw this review. Paula and her family stayed in the East Wing. It is a huge 3 story house and there are 2 sets of steps which comply with building regulations and have a handrail. Not recommended for toddlers though. We are 80 m from a lovely beach. The photos are our beach and not Port Shepstone. The solar panels work perfectly and heat the pool up by about 2 degrees a day as long as we have bright sunshine. You simply cannot heat that amount of water quickly on one day of sunshine. The Jacuzzi can be heated up quicker, but it still needs sunshine. We do have Playstations; the guests just have to ask for them as they are expensive and we don't leave them in the apartments anymore. They didn't ask. Check-in time is after 2.00 pm. If you come earlier than you may have to wait until we have finished cleaning from the previous guests. Our bedding is clean and either a comforter or duvet with cover. Guests have a TV in each room; one of which is full DSTV. We don't offer maid service, you have to cook your own food, bring your own towels etc. We give you the keys and show you around. We are always here if you need us though. We have 4 braai stands, two of which are made by cutting a geyser in half; they are huge. Yes, we don't have a sea view as there are trees in the way. Paula gave us 1 star for security. Her apartment had is own alarm system, patio doors had nightlocks, as well as a door alarm and security lock, all internal doors had locks and keys, they had a safe, all downstairs windows had strong bars and all glass in the windows was toughened. There are also security cameras, a high wall around the house with spikes on top and a remote gate and a very alert Border Collie and we live in a low crime village.

Ambleside
Simone S - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Simone S
Large group

Die beste plek om vakansie te hou.

Dit was meer as was verwag is. Dit was perfek.

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The best place to go for vacation.

It was more than expected. It was perfect.

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Ambleside 's response

Thank you for your kind review Simone. I wouldn't say that we were perfect but we do try.

Ambleside
Gert V - Feb 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gert V

Was 'n baie aangename kuier.

Die eienaar en sy vrou is baie baie aangenaam. Vriendelik en behulpsaam! Ons het heerlik gekuier en selfs ons 3 hondjies was heel tuis en op hulle gemak en heeltemal veilig! Was 'n baie lekker kuier by oom Mike en Nellie.

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Was a very pleasant visit.

The owner and his wife are very very pleasant. Friendly and helpful! We had a great time and even our 3 dogs were completely at home and at ease and completely safe! Was a very nice visit with Uncle Mike and Nellie.

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Marietjie A - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Marietjie A
With friends

Baie geniet, lekker perseel! Reël persoonlik met eienaar oor troeteldiere.

Sien sterre.

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Really enjoyed it, nice site. Personally arrange with owner about pets.

See stars.

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Ambleside 's response

Yes, please ask first if you would like to bring a pet. We do charge an additional fee per small dog per day.

Ambleside
Chris D - Dec 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Chris D
Family with young children

Grew on us.

The place called Ambleside is not what you expect on arrival but definitely grows on you after a day or two. The house has ample space with a welcoming host Nellie/Mike and the location in relation to the beach is ideal for holiday goers and people who enjoy nature and exercise. I will definitely book a holiday at this place again. As my son would love to see his friend again.

Ambleside 's response

My son, Daniel, is 7 years old and he welcomes the chance to play with children of his own age in the long, summer holidays. Ozzy, our border collie, also joins in the fun.

Ambleside
Matshepo N - Sep 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
5/5
Matshepo N
With partner

It's a great place to be is if you need peace of mind and listing to the sea.

The place is peaceful and beautiful. The sea is a 3 minute walk from the house. It's a private beach. We had fun, we were only disappointed by the weather - it was raining, cold and windy but we still had a great time.

Ambleside 's response

The private beach is a 40-seconds' walk away. The public beach is a 5-minute walk away with a kiosk, lifeguards, more people etc. We like it to be peaceful.

Ambleside
Charmaine V - Apr 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Charmaine V
Family with teenagers

Heel lekker gewees.

Die parkering kan doen met 'n afdak vir die voertuie. Die eenheid is baie oudmodies en kan doen met meer moderne fasiliteite. Badkamer kort 'n groot extractor fan want daar is geen vensters nie. Donker en benoud. Swembad was baie skoon en en water lekker warm.

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Was quiet nice.

The parking can do with shade for vehicles. The units are very old fashioned and can do with some modern facilities. Bathroom needs a big extractor fan because there are no windows. Dark and stuffy. Pool was clean and water warm.

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Ambleside 's response

The North Wing is the older part of the original house. All the other apartments are extensions and are relatively new. The bathroom does have an extractor fan. The pool and Jacuzzi are solar heated. If the sun is shining they can get warm; the Jacuzzi can be especially hot.

Ambleside
Margie R - Mar 2017
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Margie R
With partner

Teleurgesteld!

Daar was slegs 2 foto's van ons eenheid op die internet maar dit wat te sien is en die ander eenhede laat die kamers mooi netjies en half luuks lyk. Nadat ons klaar betaal het, het ons na die eenheid (North Wing) gaan kyk. Die hoofslaapkamer het geen venster nie so daar is geen ventilasie nie so ook vir die badkamer, weereens geen venster wat kan oopmaak en wat deurwys na die tweede (ekstra ekstra klein) kamer. Toe ons die eienaar vra wat gaan hy omtrent die situasie doen reken hy ons kan met die deure oop slaap, net nadat hy ons vertel het dat daar 3 weke gelede ingebreek is. Ek het ook 2 klein Yorkies wat ek nie net kon toelaat om deur die nag buite rond te beweeg sonder toesig nie. Ons was baie teleurgesteld, die hele eenheid is nie op standaard nie, as jy aan die krane in die stort draai staan jy met die kraan in jou hand as hy nie op jou tone val nie! Die kamer waarin my ma geslaap het (dit was haar verjaarsdag-geskenk gewees om vir die eerste keer in 8 jaar see toe te gaan) was piepklein. Sy het 'n venster in haar kamer wat deurkyk na die badkamer toe. Sy het ook gekla dat die matras se "springs" amper regdeur steek. Ons het ander familie in Umtentweni en as hulle by ons wou kom kuier of braai moet mens ekstra per persoon betaal. Hulle vra jou ook R50 'n aand per Yorkie. Ag alles was net een groot teleurstelling! Hulle vertel jou ook hoe naby jy aan die strand is, maar hulle vertel jou nie regtig dat dit 'n afgeleë strand is waar jy nie kan swem nie!

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Disappointed!

There were only 2 photos of our unit on the internet but what you can see and the other units make the rooms look pretty neat and semi-luxurious. After we finished paying, we went to look at the unit (North Wing). The main bedroom has no window so there is no ventilation as well as for the bathroom, again no window that can open and that leads through to the second (extra extra small) room. When we asked the owner what he was going to do about the situation, he reckoned we could sleep with the doors open, just after he told us that there had been a break-in 3 weeks ago. I also have 2 small Yorkies that I just couldn't let roam outside unsupervised at night. We were very disappointed, the whole unit is not up to standard, when you turn the taps in the shower you stand with the tap in your hand if it doesn't fall on your toes! The room my mother slept in (it had been her birthday present to go to the sea for the first time in 8 years) was tiny. She has a window in her room that looks through to the bathroom. She also complained that the mattress's "springs" stuck almost all the way through. We have other family in Umtentweni and if they wanted to visit us or have a barbecue, you have to pay extra per person. They also charge you R50 a night per Yorkie. Oh everything was just one big disappointment! They also tell you how close you are to the beach, but they don't really tell you that it's a remote beach where you can't swim!

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Ambleside 's response

Dear Margie,

The main issue you had was your husband is claustrophobic and the main bedroom didn't have any opening windows; just a patio door and glass door. It did have a ceiling fan but he wanted air conditioning. The second bedroom had opening windows but he said the bedroom was too small. I offered you The Studio, a bedroom in our part of the house or a refund (minus the deposit) but none was acceptable. I tried hard to accommodate you.

The bathroom has an extractor fan.

The sandy beach is a 40 second walk away. It is normally deserted except for a few fishermen or some people taking their dogs out. You can have the beach to yourselves with few other people around and you can swim although there are no lifeguards. The public beach is a 5 minute walk away.

We charge R50 for dogs and extra guests. If we didn't charge we would be over run with dogs and visitors coming in and out.

The screw on the shower tap was undone. It took me two minutes to screw it back. You never mentioned about it.

Yes the second bedroom is small but it does have two single beds (or one king sized bed) and only your mum was in there.

We charged you R276 a night per person for 3 adults and 2 dogs over a holiday weekend. You had 2 tv's, full DSTV, free wi-fi and a solar heated pool and Jacuzzi with secure parking for your car

Ambleside
Dave W - Aug 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Dave W
Large group

Tevrede.

Geen oond en gereedskap bietjie beperk. Slaapbanke kan opgegradeer word. Sitkamermeubels kort.

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Satisfied.

No oven and equipment a bit limited. Sleeper couches could be upgraded. Lounge furniture is lacking.

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Ambleside 's response

The apartment has a microwave, oven and a hob. We also have a braai. Guests can use our oven if they want.

Ambleside
Charl R - Mar 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Charl R
Family with young children

Het ons verblyf by Ambleside geniet. Sien daarna uit om gou weer te gaan.

Gasheer was vriendelik en behulpsaam. Hy het ons gehelp met al die inligting rondom die area en omgewing.

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Enjoyed our stay at Ambleside. Looking forward to going again soon.

Host was friendly and helpful. He helped us with all the information about the area and surroundings.

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Riana T - Jan 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
4/5
Riana T
Family with teenagers

Netjiese, moderne eenheid met 'n swembad op jou deurdrumpel.

Lekker sentraal geleë na die Shelley Centre en St Michaels Beach, albei geskik vir families met kinders. Selfs Oribi Plaza is 'n vinnige 5 minute se ry weg.

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Neat, modern unit with a swimming pool on your doorstep.

Nicely centrally located to the Shelley Center and St Michaels Beach, both suitable for families with children. Even Oribi Plaza is a quick 5 minute drive away.

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Lindi F - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lindi F
With partner

Baie ontspanne atmosfeer, uitstekende gasheer en alles pragtig en netjies!

Goeie ligging, veilige parkering, troeteldiervriendelik en baie akkommoderend teenoor ons hondjie. Baie dankie vir heerlike verblyf. Ons sal beslis weer daar wil tuisgaan.

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Very relaxed atmosphere, excellent host and everything beautiful and tidy!

Good location, secure parking, pet friendly and very accommodating towards our puppy. Thank you very much for a lovely stay. We will definitely want to stay there again.

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Janine B - May 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Janine B
With partner

Mike en sy vrou was baie gasvry, en die plek was netjies en skoon. Goed geleë.

Ons het lekker gebly, en die gasheer was baie vriendelik en gasvry. Net jammer die water was nie altyd genoeg vir almal nie.

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Mike and his wife were very hospitable, and the place was neat and clean. Well located.

We had a nice stay, and the host was very friendly and hospitable. Just a pity the water wasn't always enough for everyone.

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Buyi M - Apr 2014
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Buyi M
Family with teenagers

Good stay

No complaints.

Ishwar S - Mar 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ishwar S
Family with young children

Excellent stay

I really enjoyed my stay at Ambleside. It was truly a wonderful experience. The fact that the pool was solar heated made our stay even more exciting - having my 8 month old baby and 10 month old nephew splashing around.

Sethu M - Jun 2013
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Sethu M
With partner

We found Mike the onwer of the place to be very welcoming and friendly.

The place was clean and neat, but the BED needs to be changed as you can feel the springs go through you body. The owner has a nice attitude. I like the fact that there is full DStv channels in your rooms, it mad me feel like I was home!

Jimmy R - Jan 2013
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Jimmy R

Accomodation was great and suited our stay

Had a short, pleasant stay at Ambleside.

From
From R850
per night (sleeps 4)
From
R850
per night (sleeps 4)
Make a Booking
  • Capacity: 28 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 2 Fourth Avenue, Umtentweni, Port Shepstone, 4236, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAwf4tHqZClCW40rdK11iqju8hnSvPK2NjjvTq58Wp88LrkUTwIH?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R850 per night (sleeps 4) 44 5 1 5 2 Fourth Avenue Umtentweni 4236 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -30.717211936041 30.475478768349
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