43 on Congo in Emmarentia
Review Summary
Monique N - Jan 2020
Overall score
Comfortable, peaceful, immaculate studios.
43 on Congo in Emmarentia 's response
Good day Monique,
Thanks so much for this wonderful review My guests mean the world to me
Thank you for choosing to say at 43 on Congo !
Fiona M - Oct 2017
Overall score
A home away from home!
Read moreNatasha B - Sep 2017
Overall score
Gemiddeld.
43 on Congo in Emmarentia 's response
Dear Natasha,
Thank you for your review and excellent star rating you gave me.
I apologize for your uncomfortable nights and that you woke up with a backache.
The day after your first night I checked in with you and sent you a text to ask you if you had a good night and if there was anything I could do for you, as this is my practice with my guests - unfortunately you did not tell me of the discomfort of your first night, had you have said you had a sleepless night due to the bed I would have changed it immediately, as my guests comfort, having a great experience and my service to my guests means everything to me - I believe I offer excellent value for money in my studios.
The bed is 3 years old has a 5-year guarantee with a 12-year warranty and I will be taking this up with the supplier - due to your discomfort and your review I have replaced the bed - thank you for pointing this out to me and I have taken immediate action.
Regards,
Sharleen
- Capacity: 4 people
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Check-in: 13:00 to 21:00
Check-out: 10:00 - Address: 43 Congo Road, Emmarentia, Johannesburg, 2195, Gauteng
- No children under 18