Contact Us

For assistance of any kind please feel free to contact TravelGround directly:

Many of you will have to postpone or even cancel your bookings due to the national lockdown.

So that we can handle the volumes to the best of our ability, we ask that, wherever possible, you please wait for us to be in touch with you about your effected booking.

If, however, you feel you need to contact us proactively, we ask that you please send us an email rather than call, so that our agents can manage their time as effectively as possible and provide you with the level of service you have come to expect from us.

You as our guests remain our first priority and we thank you for your patience in this regard. As always, our booking-support staff are here and ready to assist you until midnight every day.

Customer Service

South African customers
0860 022 102

International customers
+27 21 201 8900

Alternatively, email

Establishment Support

If you are an establishment owner, please click here.

Office Hours

Monday to Friday 08:00 - 20:00 (GMT +2)
Saturday & Sunday 09:00 - 18:00 (GMT +2)
Public Holidays 09:00 - 18:00 (GMT +2)

TravelGround Head Office

2 Otto Close
Westlake, Cape Town
South Africa

Meetings by appointment only.

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