Dillen M - Dec 2021
Janell P - Nov 2021
It was an absolutely amazing experience.
Nomsa H - Jul 2021
Cabana Del Mar 38's response
I am sorry that the guests could not watch the TV, I care for our guests and actively work to improve the service’s quality and the guest's trust.
It is such an unfortunate incident that happened for the first time. I have been on the phone with the guests the whole afternoon trying to assist and give them instructions on how to use the TV.
There was nothing wrong with the TV, guests who are used to a smart TV will be able to use this TV which works with the internet and not with a Dish nor an Arial. I believe this was the main issue and I am again very sorry that the guests were unable to use the TV this time.
Another issue is that sometimes there are network issues then obviously the TV will not work which I assume also happened. I understand the guests went to reception asking for help after I spoke to them and wanted me to send somebody to come and have a look. I did explain that whoever that person is he/she will do the same as I have already instructed them to do and it was not going to help to get somebody out there just for this.
In the following 2 days, I did not hear from the guests, so I thought that the network issue was sorted.
I have suggested to the guests to check out later than the usual time as a courtesy, however, they were not interested. After they have left, the guests who came after them were able to watch the TV with no issues.
With regard to the cleanliness of the flat, I am really surprised that the guests did not report it to me during their stay nor to the reception, I could have helped with this issue accordingly. However, cleanliness is very important and I always make sure the unit is clean to allow our guests a safe and pleasant stay.
Claudelle G - Jul 2021
We had the most relaxing and pleasant stay at Cabana Del Mar 38.
Alta P - May 2021
Dit was regtig gemaklik en netjies.
Fiona V - Apr 2021
As gesin het ons dit baie geniet.
- Capacity: 5 people
Check-in: 14:00 to 23:00
- Address: 45 Ellcock Road, Winklespruit, Kingsburgh, 3201, KwaZulu-Natal
- All ages welcome