Petra C - Feb 2018
Die huis is baie mooi, maar los jou vakansie-atmosfeer by die huis want jy mag nie hard gesels of lag nie en jy moet jou kinders laat swem in doodstilte. Geraas word nie toegelaat op terrein nie.Read more
Fernkloof Manor's response
Clients are always requested to be considerate of neighbours in the complex and not to hold loud parties at the house. Unfortunately this client did not heed this request and had a party so loud that it could be heard by the security in the gatehouse at the main entrance to the complex. When the security guard was asked to ask these clients to reduce their noise, their noise was so loud that they did not hear the security ring the door bell the first 2 times that he rang. It is only after the 3rd attempt to get their attention, was the security guard able to get them to call us about the noise.
We informed them that we had received noise complaints from neighbours. They told us that they were not making a noise and were having a family gathering playing dominoes. This is the first time that we have had any complaints from neighbours in over 6 months.
It is not unreasonable to expect clients to be considerate of surrounding residents. By accounts from the security gate and surrounding neighbours, the noise at the house when this client was there, was excessive.
- Capacity: 16 people
Check-in: 14:00 to 00:00
- Address: 4 Hillside Village, Fernkloof Drive, Hermanus, 7200, Western Cape
- All ages welcome