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 at Hans Merensky Hotel and Spa | TravelGround
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Hans Merensky Hotel and Spa

Review Summary

2.7 out of 5from 7 reviews for Hans Merensky Hotel and Spa
Cleanliness
3.0/5
Service
2.0/5
Location
3.4/5
Safety
3.4/5
Value for money
1.9/5
Hester V - Aug 2019
Overall score
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
1/5
Hester V
Family with young children

Geen waarde vir geld nie.

Diens baie sleg. Ons het ure vir ons kos gewag in die hotel wat heeltemal te duur was en glad nie lekker nie.

Hans Merensky Hotel and Spa's response

Dear Hester,

I am so sorry for the bad experience you had at our hotel. Please accept my apologies. We will definately investigate and give you feedback.

Regards,
Suzette

Hans Merensky Hotel and Spa
Juan-pierre C - Aug 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Juan-pierre C
With spouse/partner

Skoon en netjies. Goeie opsie indien jy wildtuin met gholf wil kombineer.

Netjiese en skoon verblyf. Die aanbouings veroorsaak ongerief en daar is onduidelikheid of ontbyt ingesluit is by die prys, maar uitstekende diens, goeie kos en gholfbaan in puik kondisie.

Johan K - Jun 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan K
With spouse/partner

Lovely and safe.

Neat and friendly service, fantastic breakfast.

This review has been translated,click hereto view the original version.

Heerlik en veilig.

Netjies en vriendelike diens, fantastiese ontbyt.

You are reading the original review,click hereto view the translated version.

Hans Merensky Hotel and Spa's response

Baie dankie vir die positiewe terugvoer. Bly julle het dit by ons geniet en ons hoop om julle gou weer te sien.

Hans Merensky Hotel and Spa
Wilhelmus C - Apr 2019
Overall score
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Wilhelmus C
On business

Het beter waarde vir geld verwag.

Daar was geen opwasmiddels, afdrooglappe in die selfsorgeenheid nie. Die air con in die hoofslaapkamer het nie gewerk nie. Daar is geen "Free WiFi" in kamers soos geadverteer nie. Die telefoon na die Hotel het nie gewerk nie. Dit was net regtig nie wat ek verwag het nie.

Japie K - Mar 2019
Overall score
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
2/5
Japie K
On business

Het beter verwag vir prys.

Aircon raas. Geen Wi-Fi in kamers. Geen menu vir aandete beskikbaar nie. Moes 30 minute wag vir kwitansie vir ontbyt.

Cherise V - Jan 2019
Overall score
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Cherise V
On business

Waste of money.

Worst place you can book at. Firstly when we drove into the place, we were disgusted by all the half-built buildings and at how bad everything looks. Then we got to our one room and the one air-conditioner did not work. When we got to our other room, the air-con was also broken. We went to the receptionist and reported it and asked if we could move to another room as there were plenty of rooms open and after telling her they will not be able to fix it, she insisted that we go to our room and wait for the maintenance guy to come and look at it. So we had to walk up and down the whole time. Eventually they moved us to another room. The bedding was torn and dirty, but we did not feel like moving again so we left it there. At checkout we had to pay for breakfast. This place will never see us again.

Ann J - Mar 2018
Overall score
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Ann J
On business

Het meer verwag van 'n 4-ster hotel.

Personeel nie baie tegemoetkomend en behulpsaam nie.

Hans Merensky Hotel and Spa's response

Dear Ann J,

I am very sorry to hear that our staff was not very helpful during your stay. If you can give me more detail/information I can look into the matter. We are striving to keep our guests happy and to be there for them at all times. I hope to hear from you soon.

Regards
Suzette Marnewick (Marketing Manager)

Hans Merensky Hotel and Spa
From R1 440
per night (sleeps 2)
From R1 440
per night (sleeps 2)
From R1 440
per night (sleeps 2)
Make a Booking
  • Capacity: 394 people
  • Check-in: 14:00 to 00:00
    Check-out: 11:00
  • Address: Copper Road, Phalaborwa, 1390, Limpopo
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDlhMTlkY2MyLTZhOTctNGY2ZC04MTBkLTk3ZTg5Y2JkMjZlZA?w=1440&h=960&fit=crop&auto=format From R1 440  per night (sleeps 2) 7 5 1 3 Copper Road Phalaborwa 1390 Limpopo 0860 022 102 14:00-00:00 11:00 -23.965068031015 31.16727411747
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