Review Summary
Francois D - Jan 2020
Overall score
Not what is advertised.
Gerda A - Jan 2020
Overall score
Plek is uiters verwaarloos, tuin en instandhouding het baie aandag nodig. Die eenheid het geweldig gestink en ons moes lugverfrissers gaan koop het.
Chanrie B - Jan 2020
Overall score
Not recommended to anyone! Horrible stay.
Read moreEunice E - Dec 2019
Overall score
Teleurstellend.
D/wo Pcw P - Nov 2019
Overall score
Baie verwaarloos.
Rene J - Apr 2019
Overall score
Average.
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Gemiddeld.
As lekker. Ontvangs was baie gaaf en behulpsaam. Kamer was bietjie klein vir gesin. Skoon en netjies.
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Dirk C - Mar 2019
Overall score
Oorslaap na 'n staproete.
Elmarie V - Feb 2018
Overall score
Baie teleurgesteld.
Read morePortofino Guest House's response
Good day Elmarie,
Thank you for staying with us. Thank you for your review and feedback, it is much appreciated.
As per our conversation at reception on the 15th of February that morning, we had explained that we were fully booked and could only move you to a new room on the 16th of February. We had also explained that all our room descriptions are provided to all the agents that do bookings with us, and sent to you in the quote as well. We are sorry to hear that you were not happy in the room that was booked and chosen by you or the agency. We do our bookings as per the guests request, that is why all our room descriptions are stated in all our emails and online. As for the noise complaint, I personally received your call at 23:34. I had attended to your call 2-3 minutes later, I went to the room to ask the guests to keep the noise down due to people having to travel early in the morning and also to take into consideration the time at that moment. They apologized and said that they would not make any further noise. I am sorry to hear that they kept you awake.
We are very sorry to hear that you did not enjoy your stay as per your review. Thank you again, for the feedback and the review. All mentioned is duly noted, and my apologies for any inconvenience caused. We hope you have a wonderful day further and week ahead. Kindest regards, Nikki - Manageress.
Davéne S - Feb 2018
Overall score
Baie rustige plek. Kamers bietjie kleiner as wat ons verwag het.
Yvonne D - Feb 2018
Overall score
Gemaklik en gerieflik naby alles.
Ada V - Oct 2017
Overall score
Baie gerieflik, netjies met veilige parkering.
Graham A - Oct 2017
Overall score
Good value for money.
Maryke E - Oct 2017
Overall score
Die plek is oud en afgeleef.
Karen B - Aug 2017
Overall score
Gerieflik en veilig.
Lourens K - May 2017
Overall score
It's a sad story of a poor manager who tries her best to manage with broken equipment whilst the owner sits in Centurion and is untouchable.
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Dis 'n hartseer storie van 'n arme bestuurder wat haar bes probeer met stukkende toerusting en die eienaar sit in Centurion en is onaantasbaar.
Die dame wat ons ontvang het was baie vriendelik en probeer haar bes, maar sy spandeer die helfte van die tyd om verskoning te vra vir alles wat verkeerd is. Daar word duidelik baie min onderhoud gedoen of daar wil nie daarvoor betaal word nie. Die eienaar wat maande laas op die perseel was, sit in Centurion, maar intussen word kliënte se geld gevat en die diens is alles behalwe perfek. Die tafeltjie in die eenheid het gebreek toe ons die eerste item daarop neersit! Dit is duidelik dat dit nie deur die mense net voor ons gebreek is nie - dit is reeds lankal stukkend en net een van die vier skroewe wat die blad vashou, was nog teenwoordig. Die stortkop is stukkend - 75% van die water spuit horisontaal na die muur toe en dan moet jy probeer nat word met die orige 25%. Regtig nie 'n aangename ervaring nie.
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Pierrette D - Mar 2017
Overall score
Pleasant.
Madelein F - Mar 2017
Overall score
Very nice, clean and neat.
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Was baie lekker - skoon en netjies.
Dit was aangename verblyf - geen klagtes nie.
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Joey V - Feb 2017
Overall score
Value for money.
Dot C - Jan 2017
Overall score
Security issue.
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Sekuriteitsprobleem.
Sal aanbeveel, maar slegs as sekuriteit opgeskerp word. Ons het onaangename ervaring gehad deurdat hul probeer inbreek het in ons kamer in die oggendure. Sou graag wou gehad het dat die bestuur net moes gevra het of ons darem okay is. Was nie aangename ervaring nie en het ons glad nie weer geslaap nie.
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Chenel F - Jan 2017
Overall score
Wonderful view of Port Alfred from the deck, just a pity the rooms look over the parking lot. Found Portofino Guest House to be expensive for what you get.
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Wonderlike uitsig oor Port Alfred van die dek, jammer die kamers kyk uit op die parkeerterrein. Het Portofino Guest House duur gevind vir wat jy kry.
Portofino Guest House het 'n wonderlike ligging en uitsig oor Port Alfred van die dek af, 'n jammerte dat die kamers op die parkeerterrein uitkyk. Goeie sekuriteit - daar is 'n sekuriteitswag aan diens. Skoon, netjiese kamer. Drinkwater is beskikbaar in 'n tenk langs die ingang - wat ons eers uitgevind het met ons vertrek. (Wenk: Ontbyt is nie ingesluit by die prys nie.)
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Antonio A - Dec 2016
Overall score
Het dit geniet.
Sharon P - Dec 2016
Overall score
The experience was excellent.
Mntu M - Dec 2016
Overall score
It was so enjoyable, a home away from home.
Louis L - Oct 2016
Overall score
Uitstekend.
Kumbula S - Aug 2016
Overall score
A definite place to visit with spectacular view.
Lourens S - Apr 2016
Overall score
Baie mooi uitsig.
Kanyisa N - Mar 2016
Overall score
Portofino Guest House is a beautiful place with big spacious rooms, the staff are friendly.
Julie H - Feb 2016
Overall score
Baie teleurgesteld.
Read moreCeleste D - Jan 2016
Overall score
Heerlike, ontspanne verblyf. Netjies, stil en sal weer gaan.
Charel E - Dec 2015
Overall score
Baie lekker. Sal dit met graagte aanbeveel
Des J - Nov 2015
Overall score
Moenie dat die pragtige voorkoms jou mislei nie.
Read moreDavid V - Oct 2015
Overall score
Knus.
Thembi N - Aug 2015
Overall score
Very neat. Easy to find the place. Close to places of interest and town.
Marianne G - May 2015
Overall score
Netjiese eenhede, goed onderhou, vriendelike personeel, veilige parkering, goed geleë.
Coenraad H S - May 2015
Overall score
Uitstekende waarde vir geld!
John H - Mar 2015
Overall score
Ideal location. Very friendly and helpful staff
Kees K - Mar 2015
Overall score
Veel ruimte voor weinig geld.
Izanne V - Feb 2015
Overall score
Kan beter.
Read moreSibongiseni N - Jan 2015
Overall score
I had a pleasant stay at the guesthouse
Dirkie L - Jan 2015
Overall score
Pragtig, gerieflik en veilig.
Nobahle M - Dec 2014
Overall score
Everything was excellent,we enjoyed our stay at portofino
Engela L - Nov 2014
Overall score
Baie oud en verwaarloos.
Charmaine W - Nov 2014
Overall score
Baie lekker gebly.
Judy K - Sep 2014
Overall score
Slegs geskik vir oornagverblyf.
Alyson C - Jul 2014
Overall score
Very friendly and perfect for family.
Connie G - Jun 2014
Overall score
Die gastehuis is baie oud, maar skoon en gerieflik.
Fuzile S - Mar 2014
Overall score
Nice quiet place for peace of mind
Vusumzi S - Jan 2014
Overall score
It was good,
Claudia P - Jan 2014
Overall score
'n Baie lekker en mooi uitsig.
Joanne P - Jan 2014
Overall score
Lovely views and spotless accommodation.
Andrea S - Dec 2013
Overall score
Fantastic
Elriza K - Dec 2013
Overall score
Like a small glimpse of heaven!
Devin D - Oct 2013
Overall score
Die perfekte wegbreek!
Vanessa P - Sep 2013
Overall score
Great
Ebeth V - Jul 2013
Overall score
Baie rustig. Sal dit wel aanbeveel.
Neels F - Jun 2013
Overall score
Was nice
Diana S - Apr 2013
Overall score
Lovely and pleasant
Andelene S - Apr 2013
Overall score
Waarde vir geld.
Allan I - Jun 2012
Overall score
Welcoming with all the necessary ameneties
- Capacity: 24 people
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: 18 Park Road, Port Alfred, 6170, Eastern Cape
- All ages welcome