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 at Southwest Guest House | TravelGround
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Southwest Guest House

Guest House

Review Summary

3.9 out of 5from 11 reviews for Southwest Guest House
Cleanliness
3.9/5
Service
3.4/5
Location
4.0/5
Safety
4.5/5
Value for money
3.6/5
Cheslyn S - Sep 2021
Overall score
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Cheslyn S
With friends

Place was neat and clean and everyone was friendly. Just that they were a bit unorganized cause we arrived at 4 and still had to sort out booking arrangements that should've been known already and had to wait for beds and rooms to be sorted. But staff is friendly, owner is fine and no further complaints.

I would just recommend the owner give the staff breaks because I literally saw them busy the whole day and night.

Daphney M - Dec 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Daphney M
With spouse/partner

Nice environment indeed.

We had a great stay and the hospitality is good. The staff are so friendly. The room was nice and welcoming. Nice and quiet.

Tumisang P - Nov 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tumisang P
Individual traveler

Pleasant and peaceful.

South View Guesthouse security makes you sleep peacefully at night. The place is clean.

Carli-ann G - Oct 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Carli-ann G
With spouse/partner

Puik.

Baie skoon en netjies en die mense is vriendelik en baie behulpsaam.

Hennie M - Jun 2019
Overall score
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
2/5
Hennie M
Individual traveler

Guest house has breakages and need to be repaired.

The guest house has communal bathrooms. In other words, you share a bathroom with other guests. Children run around an yell in the corridors until almost twelve at night. The bathroom's ceiling is ruined and is quite an eyesore.

This review has been translated,click hereto view the original version.

Gastehuis het skade en moet dus herstel word.

Die gastehuis het gesamentlike badkamers. Met ander woorde jy deel 'n badkamer met ander gaste. Kinders hardloop rond en skree in die gange tot amper twaalfuur in die nag. Die badkamer se plafon is bedskadig en maak dit 'n oogseer.

You are reading the original review,click hereto view the translated version.

Priscah R - Nov 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Priscah R
With spouse/partner

Nice and neat place.

We had so much fun at South View Guest House.

Rina E - Sep 2017
Overall score
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
4/5
Rina E
With spouse/partner

Kamers is okay, geen toesluitfasiliteite nie.

Gedeelde badkamer is 'n nee nee. Die plek is raserig, onthaal-area naby kamers en kliënt wat deure nie sag toemaak nie. Kaste se deur kan nie sluit nie.

Lerato T - Jul 2017
Overall score
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
3/5
Lerato T
With friends

Great place, just not great service from the owner and staff.

Non of staff members knew anything regarding the place, always had to wait for the owner to get answer. All the staff we were told when we got there that we need to pay fees that were not even mentioned on the website.

Southwest Guest House's response

Good day.

We agree and subscribed to the sayings that customers are always right, but some clients need to think about the growth of the business. This client wanted every service for free. The staff were confused hence they refer every request to me. We did everything to satisfy them, including free services.

Southwest Guest House
Danie B - Mar 2017
Overall score
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Danie B
Individual traveler

Aaklige ervaring, sal nie hierdie verblyf aanbeveel nie.

Die kamer was netjies en skoon. Die bestuurder en personeel het tot 3 uur in die oggend partytjie gehou met harde musiek en alkohol. Dit was uiters swak en die personeel het nie eens om verskoning gevra vir die gaste of enigsins terugvoering gevra nie. Boonop verwag 'n mens nie sulke swak diens in 'n relatief gegoede woonbuurt nie. Die eienaar van die gastehuis moet die bestuur en personeel vervang of die perseel net vir private gebruik benut. Die webwerf adverteer dat hierdie gastehuis 3 sterre van die Toerismeraad ontvang het - ek sal voorstel dat die Raad al die sterre onttrek of dat hulle die kriteria van die ster-toekennings heroorweeg.

Erika H - Jan 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erika H

Excellent.

See star rating.

Mindie D - Nov 2016
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Mindie D
With spouse/partner

Adequate.

The staff was very friendly and helpful. Only negative comment - the advertisement said breakfast is included in the tariff, but it wasn't. The staff was none the wiser and told us to pay for the breakfast. The room was neat and clean, and depending on the room you choose you share a toilet and shower with the other guests. Everything was kept tidy and clean constantly.

This review has been translated,click hereto view the original version.

Voldoende.

Die personeel was baie vriendelik en behulpsaam. Al negatiewe kommentaar wat ek kan lewer is dat die advertensie aangedui het dat ontbyt by die tarief ingesluit is. Die personeel het niks daarvan geweet nie en het aangedui dat ons vir die ontbyt moet betaal. Die kamer was netjies en skoon en afhangende van watter kamer jy kies deel jy 'n toilet en stort met die ander gaste. Alles was heeltyd netjies gehou en skoon gemaak.

You are reading the original review,click hereto view the translated version.

From R450
R450 R360
per night (sleeps 2)
From R450
R450 R360
per night (sleeps 2)
From R450
R450 R360
per night (sleeps 2)
Make a Booking
  • Capacity: 18 people
  • Check-in: 10:00 to 23:00
    Check-out: 10:00
  • Address: 334 Rooiribbok Street, Waterkloof Ridge X2, Pretoria, 0084, Gauteng
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGI1OTcwYTYxLTY0MmMtNDU3Ni1hMmM1LTA1ODljZTZkYzBmYw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R450, now From R360  per night(sleeps 2) 11 5 1 4 334 Rooiribbok Street Waterkloof Ridge X2 0084 Gauteng 0860 022 102 10:00-23:00 10:00 -25.810971195331 28.243639364418
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