The Planes Guest House
Shadley S - Dec 2019
No value for money, better self catering units in coastal towns for less. The unit is of sub standard.
The Planes Guest House's response
Dear Shadley, thank you for your review and please kindly accept our sincere apology for the inconvenience. We always ensure that rooms are in good standard, prior to every check-in, but unfortunately, it was not as expected this time. Our maintenance team will attend to the room issues raised. We'd like to host you again next time and we promise you excellent service on your return. Thanking you. Kind regards, Management.