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 at Tobeca Loft | TravelGround
+15

Tobeca Loft

3 reviews
Self Catering

Review Summary

3.7 out of 5from 3 reviews for Tobeca Loft
Cleanliness
3.0/5
Service
3.0/5
Location
4.7/5
Safety
4.7/5
Value for money
3.3/5
Chris V - Oct 2017
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Chris V
Family with young children

Waarde vir geld.

Naby alles. Waarde vir geld.

Tobeca Loft's response

Thank you for the kind review. Much appreciated. Will work on the suggestion busy with new renovations. Thank you again. God bless.

Tobeca Loft
Owen C - May 2017
Overall score
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Owen C
On business

The welcome was pathetic. The owner wanted to charge me extra which was ridiculous after I was sent a quote before checking in.

Unfriendly welcome. Not professional. Wanted to be charged more than what was on my quote.

Tobeca Loft's response

Dear Owen,

As it appears we have a review from you from Thandeka, the person who arrived a day later. May I ask if she was talking about her arrival welcome or yours as these were on two separate dates and we were not expecting any more adults? I would like to add that she was not present when you arrived with your friends. I have messages from you stating that all was in order and that my son, Benedict, had welcomed you and offered you the extra accommodation. If however, I am wrong that your messages confirmed our welcome to you were in order and that you were fine, then I am a bit confused.

I have in messages, back and forth, mentioned to you that we do not cater for 4 adults and I also explained that if there were 2 additional adults, I would have to charge you an extra R75 per person. I offered you the loft next door for the additional 2 people but you refused our kindness to use the Rustic loft. You also asked me to move beds around which I could not do as our accommodation is not catered for that. I am not sure how you managed to fit the adults you had brought along with you as we have 2 double beds upstairs and a single downstairs.

I think you were a bit upset that we continuously had to ask you to settle the bill and asked you for the additional payment as stated again in our messages. This booking was also paid outside of the time frame in which you had been allocated in which to pay. Your booking was accepted regardless and we gave you the accommodation.

I do hope sincerely that you had, in spite of the experience you claim to have had, a comfortable stay.

God bless and stay well.

Tobeca Loft
Roxane L - Aug 2016
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Roxane L
Family with young children

Did not stay long enough. Felt at home. Very nice.

Friendly owners from the start. Nothing to moan about - all 3 of us enjoyed our stay. Thank you!

This review has been translated,click hereto view the original version.

Nie lank genoeg nie. Die eienaars weet hoe om 'n mens te laat tuis voel. Baie lekker.

Vanaf ons aankoms was die eienaars baie vriendelik en het ons akkomodeer. Niks om oor te kla nie, ons het al drie die verblyf geniet. Dankie.

You are reading the original review,click hereto view the translated version.

From R750
per night (sleeps 2)
From R750
per night (sleeps 2)
From R750
per night (sleeps 2)
Make a Booking
  • Capacity: 2 people
  • Check-in: 14:00 to 21:00
    Check-out: 11:00
  • Address: 17 Elaine Crescent, Mangold Park, Port Elizabeth, 6070, Eastern Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDdkODI1YWMzLTg5NjQtNDU0OC1iODgzLTVhMmY0MGQyMGI1ZA?w=1440&h=960&fit=crop&auto=format From R750  per night (sleeps 2) 3 5 1 4 17 Elaine Crescent Mangold Park 6070 Eastern Cape 0860 022 102 14:00-21:00 11:00 -33.96063 25.563108
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