Careers at TravelGround

At TravelGround and our sister site LekkeSlaap, we're a bunch of fun-loving, hard-working people with a passion for what we do! If you think this sounds like your kind of place, we'd love to hear from you.

Positions

After Hours Ticketing Agent

Our company, as fast growing online travel and tourism business based in Westlake, is expanding. We are looking for a dynamic, energetic and professional individual, who shows a passion for excellent customer service. The company is offering a permanent position and the successful candidate's primary role will be ticketing flight bookings that came through our online portal.


Minimum Requirements:

  • Fully Bilingual in Afrikaans and English has you will primarily be dealing with Afrikaans-speaking clients, so full Afrikaans fluency (spoken, written and read) is required.
  • 2 - 5 years minimum of experience working on Amadeus.
  • 2 years minimum of experience in ticketing. Must have sound understanding and knowledge of fares and ticketing systems and procedures.
  • Must be in possession of a valid Amadeus Certificate.


What will be expected of you?

  • To provide a high level of customer service.
  • Be able to converse with and advise management on client feedback.
  • The ability to work independently, with strong organisational- and administration skills, attention to detail and excellent time-management skills.
  • An excellent understanding of airline terms and travel industry knowledge.
  • Must have strong computer skills.
  • Carry out additional assigned tasks.


The successful candidate will possess the following traits:

  • Positive attitude towards learning, problem-solving and teamwork.
  • Understands the nature of excellent customer service.
  • Adaptability to change.
  • Solution based approach (out-of-the-box thinking).
  • Hard working and motivated
  • Thrives under pressure


General Details:

  • Work Hours will be Monday - Thursday, 16:00 - 00:00 (midnight). You will also be required to work on public holidays.
  • Position is available immediately.


If are interested in applying for this position, please send an email together with a motivational letter, CV and copy of valid Amadeus Certificate to: careers@travelground.com


Full-stack e-Commerce Web Developer

We're looking for more excellent-quality engineers and developers to join the LekkeSlaap.co.za / TravelGround.com team.

We have a front-end system that supports millions of page views per month, and our hotel management and customer service back-end is used by over 24,000 accommodation properties across South Africa to manage their bookings and profiles. With all our software including call-centre and CRM technology developed in-house, we pride ourselves on delivering a quality eCommerce experience to all our customers.

You'll work in a close-knit dev team, and you'll also be an active and valued member of our wider 100-person strong company of writers, designers, marketers and generally interesting people.


What you will be working with:

  • Building services and APIs on our backend using PHP, Python, and C++.
  • Writing code for our mobile and web applications using HTML, CSS, SCSS, Javascript, jQuery, Vue.js.
  • Our infrastructure utilises MariaDB MySQL and Redis for storage and Nginx on a multi-server FreeBSD stack.
  • We also utilise services and tools like S3, RabbitMQ, Ansible, Pingdom, Sentry, NewRelic, GitHub.
  • You will help decide and plan which features we will build, and how they are designed and implemented.


Perks of being a developer at LekkeSlaap:

  • Work alongside some of the brightest and the best Computer Science and Engineering graduates.
  • Learn everything there is to know about cutting-edge e-Commerce, web- dev and mobile-dev.
  • You will get a budget to choose your own computer and setup.
  • Full access to company earnings, conversion rates and sales, allowing you to see the immediate effect of your own work on the company's success.
  • Full sponsorship of any local coding conferences/meetups/seminars you may wish to attend.
  • Interact with 100+ other non-developers, such as writers, designers, marketers, etc
  • Great perks, such as free nationwide gym membership (Virgin Active is 70m away!)
  • The dev team has a chill room with a table-tennis table and a private balcony with a Weber for impromptu lunch-braais.
  • We also have an amazing Jura coffee machine supplied with fresh beans.
  • In addition to your regular leave, each staff members gets a bonus half-day leave each month with only one-day notice.


Preferred skills that you have*

  • PHP & MySQL
  • Strong HTML, CSS & Javascript/jQuery skills
  • Experience with Version Control
  • You know your way around the terminal
  • Sysadmin or design skills would be an advantage


*While prior knowledge of the above technologies would be a bonus, we are happy to train smart Computer Science (or related field) graduates who are proficient in at least one programming language.


Please email your CV and optional cover letter to bilal@travelground.com

Send us your application!

Don't see a position that fits exactly, but feel you can make a meaningful contribution in another area? We're excited to hear more. Please send a email detailing what you have in mind, together with your CV to careers@travelground.com.

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0860 022 102 | bookings@travelground.com