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African Roots Guest House

Guest House

Review Summary

4.2 out of 5from 10 reviews for African Roots Guest House
Cleanliness
4.1/5
Service
4.3/5
Location
4.4/5
Safety
4.4/5
Value for money
3.7/5
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Divann S - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Divann S
With friends

Die diens was baie puik gewees en die mense baie vriendlik. Sal dit aanbeveel.

Ons het baie lekker gebly, baie dankie. Baie netjies en die ontbyt was ook baie lekker. Die personeel was baie vriendlik en behulpsaam. Het ons mooi ontvang.

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The service was excellent and the people very friendly. Would recommend it.

We had a great stay, thank you very much. Very tidy and the breakfast was also very tasty. The staff were very friendly and helpful. Received us nicely.

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African Roots Guest House 's response

Hi Divann, Ek is bly om te hoor jy het jou verblyf geniet. Dit is gelukkig ook nie die eerste keer nie. Dankie vir die kommentaar oor my staf, hulle waardeer altyd 'n bietjie aanmoediging. Groete, Douglas

African Roots Guest House
Tshegofatso M - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Tshegofatso M
On business

Excellent stay, but the TV and channels need a serious upgrade.

See stars.

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Andre N - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre N
On business

Presies wat 'n sakereisiger nodig het.

Goeie diens, ligging. Kamers skoon en netjies. Goeie waarde vir geld. WiFi het aanvanklik gesukkel maar toe mooi reggekom.

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Exactly what a business traveler needs.

Good service, location. Rooms clean and tidy. Good value for money. WiFi struggled at first but then settled nicely.

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African Roots Guest House 's response

Hi Andre

Jy sal bly wees om te hoor ons het goeie inverters en battery geïnstalleer en die WiFi loop nou op 100mps.

African Roots Guest House
Skye S - Nov 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
1/5
Skye S
On business

Nie op standaard nie.

Die prys was heeltemal te hoog vir wat mens kry. Plek het nie skoon gevoel of gelyk nie. Twee gaste in die kamer en 1 handdoek. Kaste bevat beddegoed van vorige gaste.

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Not on standard.

The price was way too high for what you get. Place didn't feel or look clean. Two guests in the room and 1 towel. Closets contain bedding from previous guests.

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Henko V - Sep 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Henko V
Individual traveler

Sleg.

Toe ek inboek gee hulle vir my 'n kamer sonder aircon toe ek vir hulle se het kamer met aircon geboek toe skuif hulle my. Gee my remote vir hek wat nie werk nie toe moes ek hom omruil maar niemand by ontvangs. Klokkie meer as 3 keer gelui geen service, toe ek bel toe kom iemand eers. Toe gee hulle my ander remote toe werk hy ook nie, toe het hulle oopgemaak toe ek terugkom moes ek maar weer gebel het. Ontvangsdame nie vriendelik nie, is amper of hulle jou 'n guns bewys om jou te help.

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Bad.

When I checked in they gave me a room without aircon when I told them I had booked a room with aircon then they moved me. Gave my remote for gate not working so I had to exchange it but no one at reception. Bell rang more than 3 times no service, when I called someone came first. Then they gave me another remote and it didn't work either, then they opened it when I came back I should have called again. Receptionist not friendly, almost like they are doing you a favor to help you.

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Albert E - Nov 2019
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Albert E
On business

Ek het meer verwag.

Die kamer was netjies en skoon met my aankoms. Daar was 2 bottels water in die yskas, 1 sepie, 1 sjampoo, en 1 body lotion in die badkamer wat ek die eerste dag van my twee dae verblyf alreeds gebruik het. Toe ek die tweede aand by die gastehuis aankom, was niks van die geriewe weer geplaas nie. Gelukkig het ek nog seep oorgehad. Ek het ook die tweede aand na die swembad gegaan, maar die area om die swembad en selfs die swembad was onversorg. Die tweede aand toe ek stort was daar 3 of 4 goggas in die stort wat ek toe wel verdrink kon kry. Klaar gestort toe kry ek 'n soortgelyke gogga wat in die kamer rondhardloop, wat ek toe met goggagif gespuit het. Ek dink nie ek sal weer van African Roots gebruik maak nie. Geen lugversorging in die kamer nie. Geen haardroër in die kamer nie. Ek het vooraf geskakel oor die haardroër en daar was gesê daar is, ek het by ontvangs gaan vra, en daar was toe een aan my gegee.

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I expected more.

The room was neat and clean upon my arrival. There were 2 bottles of water in the fridge, 1 soap, 1 shampoo, and 1 body lotion in the bathroom which I already used on the first day of my two day stay. When I arrived at the guest house on the second night, none of the amenities had been put back in place. Fortunately, I still had soap left over. I also went to the pool on the second night, but the area around the pool and even the pool was unkempt. The second night when I showered there were 3 or 4 bugs in the shower that I managed to drown. After showering, I found a similar bug running around the room, which I then sprayed with bug poison. I don't think I will use African Roots again. No air conditioning in the room. No hairdryer in the room. I called in advance about the hairdryer and was told there was, I went to ask at reception, and one was then given to me.

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African Roots Guest House 's response

Hi Albert,

Ek is jammer jou ervaring was nie tot jou standaard nie. Ek vra om verskoning oor die sepie ens. wat nie die tweede aand vervang is nie - dit is nie ons beleid nie. Die rede hoekom nie net die swembad maar die hele tuin onversorg lyk is omrede ons in Polokwane vir die laaste twee maande moet water aanry met trokke en die Jojos opvul vir gebruik deur gaste. Ons word verhoed om swembaddens te vul en tuin nat te maak. Op die webwerf word daar spesifiek genoem dat die Standaard kamers net 'n dak waaier het - die Konigins en Twin kamers het lugversorging. Oor die feit dat daar goggas in jou kamer was kan ek nie veel se nie want ons bly tog in Afrika. Daar is 'n verskeidenheid akkommodasie beskikbaar in Polokwane en ek hoop jy kry iets wat meer geskik is vir jou behoeftes. Groete Douglas

African Roots Guest House
Brigette M - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Brigette M
On business

It was a lovely place, close to everything and the staff were very friendly.

See stars.

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African Roots Guest House 's response

Thank you so much for your review. Hopefully, the heat did not get to you. We hope to have you stay with us again soon.
Regards,
Douglas and staff

African Roots Guest House
Joe F - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Joe F
On business

Comfortable accommodation overall.

Rooms spacious and tidy, very comfortable. Friendly, good service. Very good breakfast. Pleasant stay overall.

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African Roots Guest House 's response

Thank you so much for your review. We hope that you will stay with us again in the near future.
Kindest regards,
Douglas and staff

African Roots Guest House
Anita Z - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anita Z
With friends

Vriendelike personeel en baie akkomoderend. Veilig, ontspannend en skoon.

Ons was baie goed geakkommodeer veral rakende die kinders. Almal het baie veilig gevoel. Verblyf was skoon en netjies en die personeel het dit ekstra lekker gemaak. Niks was 'n probleem vir hulle nie!

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Friendly staff and very accommodating. Safe, relaxing and clean.

We were very well accommodated especially regarding the children. Everyone felt very safe. Accommodation was clean and tidy and the staff made it extra nice. Nothing was a problem for them!

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African Roots Guest House 's response

Hi Anita,
Ek is jammer dat ek nie self daar kon wees nie, maar ek weet Sarah sou mooi na julle gekyk het. Hopelik was die weer nie te koud vir die hokkie nie.
Beste groete
Douglas

African Roots Guest House
Frikkie C - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frikkie C
On business

Everything was as expected, thank you.

Would definitely book here again.

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African Roots Guest House 's response

Dear Frikkie,

Pity I missed your stay but hopefully, my staff looked after you. We hope to see you again soon.

Regards,
Douglas

African Roots Guest House
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From
R1 400
per night, for 2 ppl
From
From R1 400
per night, for 2 ppl
10 reviews
Make a Booking
SECURE PAYMENT VIA
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From
R1 400
per night, for 2 ppl
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  • Capacity: 42 people
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 58A Devenish Street, Polokwane, 0699, Limpopo
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAWYVSR8Kc8Z9X2RuThIqah6Lpd0v0WfyHC6UNNrTBsNgeGqzF3C?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 400 per night, for 2 ppl 10 5 1 5 58A Devenish Street Polokwane 0699 Limpopo 021 201 8900 14:00-20:00 10:00 -23.901207739014 29.468359854002
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