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Airport Game Lodge

Game Lodge

Review Summary

3.4 out of 5from 8 reviews for Airport Game Lodge
Cleanliness
3.4/5
Service
3.5/5
Location
3.3/5
Safety
3.5/5
Value for money
3.1/5
Korstiaan S - May 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Korstiaan S
With friends

Was ok gewees.

Geen yskas, TV werk nie, lugversorger ondoeltreffend, waterdruk laag, min diere.

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Was ok.

No fridge, TV not working, air conditioner inefficient, water pressure low, few animals.

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Lanita B - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Lanita B
With friends

Rustig en baie verwelkomend.

Dit was net vir een aand, maar dit was die perfekte plek om te ontspan na 'n lang internasionale vlug. Na 9 maande in die buiteland, was die eg Suid-Afrikaanse verwelkoming net wat ons nodig gehad het.

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Quiet and very welcoming.

It was only for one night, but it was the perfect place to relax after a long international flight. After 9 months abroad, the genuine South African welcome was just what we needed.

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Nicolette R - Jan 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
2/5
Nicolette R
Individual traveler

Not well maintained.

Grass not kept tidy. Outside dirty. No television unless you log into your own account which was not said in advance. Problem getting into the gate as it must be manually opened each time. Difficulty reaching reception on phone lines.

Airport Game Lodge 's response

Dear Nicolette,

Thank you for taking the time to provide us with feedback. We express great regret for not reaching your expectations during your stay with us. We take great pride in keeping our gardens neat and animals visible, however, we apologize that you did not receive this usual service. Our televisions are smart TV's, which require the guest to log on with their own accounts so as to enjoy Netflix/DStv etc. We are so sorry that this information was not relayed to you upon check-in. We hope that you will give us a second chance and stay with us in the near future.

Kind Regards,
Airport Game Lodge

Airport Game Lodge
Leonie M - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leonie M
Large group

Warm welcome, excellent service.

We recently stayed at the airport lodge as a layover after an overnight flight from Europe and before and internal flight. I wanted a place that would be OK with a mini family reunion as this was my only chance to see family in the JHB area. The staff could not have been more helpful and kind. The facilities are well maintained. They have everything you need for a short or longer stay. I really recommend this as a great alternative to the soulless airport hotel options and hope to return again. Thank you!

Chanette V - Mar 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Chanette V
On business

Very helpful staff and willing to assist with any need.

The staff went out of their way to help and assist where needed. They were very friendly.

Airport Game Lodge 's response

Dear Ms Chanette,

Thank you for taking the time to post this review.

We are glad that you were assisted with friendly and helpful staff and we would love to hear about the other highlights of your stay with us.

We hope to see you again.

Kind Regards
Airport Game Lodge

Airport Game Lodge
Wicus B - Aug 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Wicus B
With spouse/partner

Baie teleurgesteld in die verblyf teen die tarief wat betaal is.

Met ons bespreking het ons 'n 1 dubbelkamer bespreek wat ons aangeneem het dat daar 'n dubbelbed gaan wees. Groot was ons verbasing dat daar slegs 2 enkelbeddens in was. Die ontvangsdame het ons daarna na 'n ander kamer geskuif wat 'n dubbelbed gehad het. Die dubbelbedmatras het ook al beter dae gehad en is al hol gelê na die middel toe. Daar word ook slegs 2 badhanddoeke verskaf en geen hande handdoek nie. Die eenheid is glad nie skoon nie. Ons kon nie die handdoeke ophang nie, aangesien die handdoekreling alreeds uit die muur begin lostrek het. Die ketel het ook nie gewerk nie en daar was slegs 2 sakkies koffie gewees wat ons in elk geval toe nie kon gebruik nie. Met ontbyt was daar slegs een personeellid wat aan die groot hoeveelheid gaste se behoeftes moes voorsien en kon sy nie bybly om te sorg dat daar deurlopend genoeg melk, ens. op die sytafels beskikbaar was nie. Ons voel dit is onregverdig teen die personeellid om haar alleen te los om na so 'n groot getal om te sien wat gelyktydig opdaag vir ontbyt. Met ons vertrek moes ons eers terugry na ontvangs toe om vir hulle te vra om die hek oop te maak. Met ons aankoms is ons nie van 'n kode voorsien nie. Ons sal die akkommodasie glad nie aanbeveel nie.

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Very disappointed in the accommodation at the rate paid.

When we booked we booked a 1 double room which we assumed would have a double bed. Great was our surprise that there were only 2 single beds in it. The receptionist then moved us to another room that had a double bed. The double bed mattress has also seen better days and is hollow towards the middle. Also, only 2 bath towels are provided and no hand towel. The unit is not clean at all. We couldn't hang up the towels as the towel rail had already started to pull away from the wall. The kettle didn't work either and there were only 2 bags of coffee which we couldn't use anyway. At breakfast, there was only one member of staff who had to meet the needs of the large number of guests and she could not keep up to ensure that there was continuously enough milk, etc. was not available on the side tables. We feel it is unfair to the member of staff to leave her alone to look after such a large number arriving for breakfast at the same time. When we left, we first had to drive back to reception to ask them to open the gate. Upon our arrival we were not provided with a code. We would not recommend the accommodation at all.

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Airport Game Lodge 's response

Dear Mr Wicus B,

Thank you for taking the time to provide us with constructive feedback.

We express great regret for the inconvenience you experienced during your stay with us.

Usually problems about extra towels needed and extra room supplies can be easily rectified if reported to reception. This is also the case with replacing the kettle.

We realize a need for better room inspection and better staffing arrangements. We appreciate your feedback immensely.

Kindly forgive our sincere apologies for your bad experience with us.

Kind Regards,
Airport Game Lodge

Airport Game Lodge
Riana C - Jan 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
2/5
Riana C
With spouse/partner

Gemiddeld.

Dit is baie gemiddeld. Ek sal dit nie as 'n "game lodge" beskryf nie. Ek voel die prys is so bietjie duur vir wat jy kry. Die terrein is nie so netjies nie, gras bietjie lank met baie bossies. Die kamers was netjies. Die televisie was glad nie kykbaar nie.

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Average.

It is very average. I wouldn't describe it as a "game lodge". I feel the price is a bit expensive for what you get. The site is not so neat, grass a little long with many bushes. The rooms were neat. The television was not watchable at all.

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View original in Afrikaans.

Airport Game Lodge 's response

Dear Ms Riana C,

Thank you for taking the time to provide us with feedback.

We express great regret for not reaching your expectations during your stay with us.

We take great pride in keeping our gardens neat and animals visible, however, we apologize that you did not receive this usual service.

Our reception would have offered you another room if the television problem was reported to reception.

We apologize sincerely for this inconvenience experienced.

Kind Regards,
Airport Game Lodge

Airport Game Lodge
Jean C - May 2013
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Jean C
Family with young children

I will use theis lodge again if I need accommodation near OR Tambo.

Only a one night stay, but very comfortable and excellent service from the lady who handled the breakfast.

Airport Game Lodge 's response

Dear Jean,

Thank you for taking the time to post this review. We are delighted that you found your stay with us comfortable and that you experienced a great service.

We hope to see you again.

Kind regards,
Airport Game Lodge

Airport Game Lodge
From
R977
per night (sleeps 2)
From
From R977
per night (sleeps 2)
From
R977
per night (sleeps 2)
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 46 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
  • Address: 21 Fourth Road, Bredell, Kempton Park, 1619, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAce6bff7ee4cf6a56407c190021a865017d8b92950de9553db64347e6cd702d16b8c4454d68621ccbbd196d37f142ed04de27?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R977 per night (sleeps 2) 8 5 1 4 21 Fourth Road Bredell 1619 Gauteng 021 201 8900 14:00-23:00 11:00 -26.072856138187 28.295727968216
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