Aurora Guest Units
Review Summary
Jennifer J - Apr 2024
Overall rating
Great.
Aurora Guest Units 's response
Thanks for your very nice review, Jennifer. It is appreciated as it is our goal to give our guests a great place to stay, which is clean,
comfortable and safe.
Janine S - Feb 2023
Overall rating
Awesome, comfortable and excellent.
Aurora Guest Units 's response
Janine, thank you for your very nice review, I appreciate it so much and always strive to give our guests our best.
Martie B - Nov 2022
Overall rating
Veilig, aangenaam en gesellig.
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Safe, pleasant and cozy.
Owner Ian is very hospitable and helpful. Appreciated his hospitality.
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Piet V - Feb 2022
Overall rating
Ek was baie teleurgesteld in die plek.
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I was very disappointed in the place.
The area is a good area but the cleanliness of unit leaves much to be desired. I feel the owner could put more effort into cleaning the place, it's honestly not up to standard. So dirty and dusty.
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Aurora Guest Units 's response
Mnr van Rooyen van Springbok, ek verwys na u resensie
Ons plaas n uiters hoë premie daarop om vir ons gaste n skoon, bekostigbare en veilige plek te bied, en soos u wel sal sien, word ons op al ons resensies baie hoog aangeskryf wat netheid betref. Ons het deur die jare al baie hooggeplaaste gaste ontvang, maar elke gas is vir ons belangrik en ons tref geen onderskeid nie. Ons was dus verbaas om u kommentaar te ontvang, en is meer as bereid om enige tekorkominge aan ons kant te verwerk en daarop te verbeter.
U het die bespreking onder Rooyen gedoen, dus was daar aanvanklik verwarring toe ons besef dat u van eintlik Van Rooyen is. Met u aankoms het ek besef dat ons aangeneem het dat die bespreking vir n egpaar was, maar u het my verseker dat die dubbelbed nie n probleem vir u en u jonger manlike vriend sou wees nie.
Ek het, weens Covid, self die eenheid skoongemaak. Dit het behels dat ek die vloere gewas het nadat dit gestofsuig is, die bed is opgemaak met skoon beddegoed, die plaveisel is gevee, en die badkamer ( stort, wasbak en toilet ) is daarna skoongemaak. Ek het vir u twee skoon handdoeke in die eenheid gesit, asook blomme en sjokolade. Ek het daarna, soos gewoonlik, twee keer deur die hele eenheid geloop om seker te maak dat alles in orde is voor u aankoms.
Nadat ek u en u vriend ingeboek het, het ek nie weer van u gehoor nie, en die volgende dag tot my verbasing die sleutels en afstandsbeheer in die baie onveilige posbus gevind. Dit het my gepla, omdat u nog daardie aand in die eenheid sou oornag. Een van my ander gaste het na my gekom, en gekla oor die feit dat julle blykbaar rondom middernag teruggekeer het en hard buite gepraat het. Hy het wakker geword, en gesien dat julle jul bagasie laai en vertrek. Heelwat later die dag het u my laat weet dat u nie tevrede met die akkommodasie was nie. Ek het dus nog voordat enigeen die eenheid betree, twee onafhanklike persone ingekry om die eenheid van bo tot onder te fynkam sonder om my gevoelens te spaar, en my in te lig of daar enigsins iets fout was. Nadat hulle die beddegoed, kaste, badkamer en vloere behoorlik ondersoek het, was beide se kommentaar dat hulle geen fout kon vind nie.
Hierdie eenheid kry wel minder son as ons ander eenhede, maar ek het verskeie gaste wat gereeld verkies om in hierdie spesifieke eenheid te oornag
Ons is dus baie jammer dat u nie hier wou bly nie, u sou dalk aangenaam verras gewees het.
Vriendelike Groete
Heather J - Oct 2021
Overall rating
The unit had all we needed for a comfortable stay.
Aurora Guest Units 's response
Thank you Heather for your very positive feedback.
All of the best for the rest of the year.
Ian
Susan V - Apr 2021
Overall rating
Baie gerieflike groot eenheid.
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Very comfortable large unit.
Comfortable apartment. Clean and tidy located close to als. Friendly service.
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Aurora Guest Units 's response
Susan, baie dankie vir jul baie positiewe terugvoer, dit word opreg waardeer
Groete, Ian
Josias B - Feb 2020
Overall rating
Business trip, well located for my travels, good value for money.
Aurora Guest Units 's response
Josias, thank you for your very positive feedback, it was a pleasure accommodating you. Ian
Ronnie B - Sep 2019
Overall rating
'n Baie aangename ervaring.
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A very pleasant experience.
The personal reception was positive unit neat and clean. Lovely, quiet environment. A bonus to relax outside in a beautiful garden. Will definitely stay there again.
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Aurora Guest Units 's response
Beste Ronnie,
Baie dankie vir jou baie positiewe terugvoer, ons probeer om 'n aangename omgewing vir ons gaste te skep. Julle is altyd welkom
Ian @ Aurora Gaste Eenhede
Peter P - May 2019
Overall rating
Verblyf is uitstekend, rustig, gasvry met alle geriewe en veiligheid. Word geheel aanbeveel.
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Accommodation is excellent, quiet, hospitable with all amenities and safety. Fully recommended.
I, as a single business traveller, were kindly received by the host and he was always available during my stay. The unit and grounds are neat and clean, security and indoor parking available. All necessary amenities are provided, including TV and Wi-Fi. It was very pleasant, quiet and I slept well. Maybe consider a slight discount for a single guest. To be recommended.
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Aurora Guest Units 's response
Peter, dit was aangenaam om jou weer te sien. Dankie vir die baie positiewe kommentaar, dit word opreg waardeer. Dra asb my groete oor aan jou vrou.
Ian @ Aurora Gaste Eenhede, Durbanville
Treloar C - Apr 2019
Overall rating
Altogether good.
Aurora Guest Units 's response
Thank you for your positive review Treloar, it was a pleasure accommodating you and you are always welcome.
Kind regards
Ian from Aurora Guest Units.
Anonymous Guest - Jul 2016
Overall rating
Very nice stay.
Thanks, will use again if needed.
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Susan K - Aug 2015
Overall rating
Dit is in 'n stil omgewing en naby 'n winkelsentrum.
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It is in a quiet area and close to a shopping center.
We were kindly received and immediately felt at home. Thank you for your excellent service and quick feedback!
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Aurora Guest Units 's response
Susan, baie dankie vir jul positiewe terugvoer. Dit was 'n plesier om julle te ontmoet.
Groete,
Ian, Aurora Gaste Eenhede
Peter P - Apr 2015
Overall rating
Ons het vier dae vir sake by Aurora Guest Units gebly en baie tuis gevoel.
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We stayed at Aurora Guest Units for four days on business and felt very much at home.
In a quiet beautiful environment. The unit is spacious, tasteful and fully equipped. The service is friendly and caring. It was a pleasant stay.
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Johan L - Apr 2015
Overall rating
Baie gerieflike en bekostigbare verblyf.
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Very comfortable and affordable accommodation.
Very good value for money and very well equipped for self catering! Might just invest in DStv. Other than that, very good!
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Annie P - Apr 2015
Overall rating
Diens uitstekend en vriendelik.
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Service excellent and friendly.
The place was clean and tidy.
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Elize B - Feb 2015
Overall rating
Ons sal weer daar gaan bly as die geleentheid hom voordoen.
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We will stay there again if the opportunity arises.
See the stars.
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Wendy L - Feb 2015
Overall rating
Baie dankie vir die vriendelike diens.
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Thank you very much for the friendly service.
Overnight for hospitalization. We slept very well, wish we could visit longer.
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Heather S - Jan 2015
Overall rating
Suited us perfectly.
Pieter J - Nov 2014
Overall rating
Ons het op kort kennisgewing verblyf gesoek. Ian was baie akkommoderend en het moeite gedoen. Aurora was uit en uit die moeite werd.
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We were looking for accommodation at short notice. Ian was very accommodating and made an effort. Aurora was totally worth it.
For me, my wife and our little girl, it was more than we needed. The room and bathroom were clean and tidy. Aurora is a few hundred meters from a shopping center and within 10 km of Tygervallei Mall. It is safe, peaceful and ideal even if you want to go for a run. Close to main routes and everything needed. I would easily stay there again.
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Hugo V - Sep 2014
Overall rating
Gemaklike verblyf.
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Comfortable stay.
Safe and central. Value for money.
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Sieg E - Jun 2013
Overall rating
Geriefllik, veilig in 'n rustige en mooi omgewing, en lekker sentraal.
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Comfortable, safe in a peaceful and beautiful environment, and nice and central.
Good value for money, but the owner should consider making wifi internet available to guests like most other urban guesthouses.
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- Capacity: 10 people
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Check-in: 12:00 to 22:00
Check-out: 10:00 - Address: 10 Ferguson Street, Aurora, Durbanville, Cape Town, 7550, Western Cape
- No children under 5
