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Chakas Cove 28

1 review
Self Catering

Review Summary

4.4 out of 5from 1 review Chakas Cove 28
Cleanliness
5.0/5
Service
3.0/5
Location
5.0/5
Safety
5.0/5
Value for money
4.0/5
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Anabel V - Jan 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Anabel V
Family with young children

Excellent holiday, the area is awesome and close to all amenities.

The location is excellent, right by the tidal pools and close to all amenities. The unit needs a bit of an upgrade and could do with at a minimum a tumble dryer and dishwasher. We did however experience challenges with Ballito Accommodation, who manages the unit on behalf of the owner. They are friendly but extremely disorganised and can cause a lot of frustration. They need to up their game and organise themselves.

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Chakas Cove 28 's response

Thank you for taking the time to share your feedback with us, Anabel. We appreciate your positive comments about our excellent location, near the tidal pools and amenities. Your insights are valuable to us, and we take your suggestions for improvements seriously.

Regarding your concerns about the facilities, we understand the importance of a comfortable stay. We're actively considering ways to enhance the amenities, which may include introducing a tumble dryer and dishwasher. Your input helps us focus on areas needing improvement, and we're committed to making necessary upgrades for our guests' experience.

We sincerely apologise for the issues you experienced with our management team. Your feedback on their organisation and efficiency is vital for us to address any shortcomings. We will be revising our internal processes to ensure smoother coordination and efficient service. Rest assured, we're dedicated to improving this aspect and appreciate your patience during your stay.

We value your business and hope to welcome you back, providing a more positive experience that reflects our high standards. If you have any further concerns or suggestions, please contact us. We appreciate your honesty and look forward to better serving you in the future.

Best regards,
Ballito Accommodation

Chakas Cove 28
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From R1 800
R1 800 R1 620
per night (sleeps 6)
Winter Special 10% off
Get 10% off. Valid for stays from 9 Jul 2024 until 30 Nov 2024.
From R1 800
R1 800 R1 620
per night (sleeps 6)
1 review
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From R1 800
R1 800 R1 620
per night (sleeps 6)
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  • Capacity: 6 people
  • Check-in: 14:00 to 17:00
    Check-out: 10:00
  • Address: Chakas Cove, 43 Ocean Drive, Shaka's Rock, 4399, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAae681ab47dfc9bde295771f94184e18e42567237cf0f4f9a4d14471745a0dfb19026657d94699b167a03b77e8788bfc171b0?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 800 nowFrom R1 620 per night (sleeps 6) 1 5 1 5 Chakas Cove 43 Ocean Drive 4399 KwaZulu-Natal 021 201 8900 14:00-17:00 10:00 -29.5143702 31.2309119
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