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Cloud 9 Boutique Hotel & Spa

13 reviews
Hotel

Review Summary

4.7 out of 5from 13 reviews for Cloud 9 Boutique Hotel & Spa
Cleanliness
4.7/5
Service
4.8/5
Location
4.8/5
Safety
4.6/5
Value for money
4.5/5
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Francois S - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Francois S
With spouse/partner

Perfekte wegbreek.

Diens was uitstekend, en is naby alles. Sal vir seker weer gaan.

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Perfect getaway.

Service was excellent, and is close to everything. Will go again for sure.

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Chris S - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris S
On business

Gerieflik!

Die personeel is almal vriendelik en behulpsaam. Geen versoek was te veel moeite nie.

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Comfortable!

The staff are all friendly and helpful. No request was too much trouble.

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Cloud 9 Boutique Hotel & Spa 's response

Goeie more, Wilma
Vreeslik baie dankie vir jou pragtige resensie van Cloud 9 Boutique Hotel & Spa. Ons is so bly julle het julle tydjie by ons geniet en dat die personeel mooi na julle gekyk het!
Ons hoop om julle gou weer terug te welkom!
Groete
Shadre

Cloud 9 Boutique Hotel & Spa
Hennie M - Feb 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Hennie M
With spouse/partner

Teleurgesteld.

Geen borrelbad, swembaddens is vuil, en daar is geen borrelbad, toe ek vra daarvoor is daar aan my gesê dit bestaan nie meer. Wou met my uitboek my ekstra R200 vra vir parkering wat glad nie deel van prys was. Het dit nie betaal.

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Disappointed.

No hot tub, pools are dirty, and there is no hot tub, when I asked for it I was told it no longer exists. When I checked out, I wanted to ask for an extra R200 for parking, which was not part of the price at all. Didn't pay it.

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Cloud 9 Boutique Hotel & Spa 's response

Goeie middag, Hennie. Ek is so jammer om te hoor dat julle nie gelukkig was met julle verblyf nie. Met die hele Covid gedoente, het ons die sauna, gym en borrelbad uitgehaal en ons was seker dat ons betyds al ons webtuistes op tot datum gebring het, ek vra onverskoning as julle meskien voor ons dit gedoen het julle bespreking gemaak het. Ons was ongelukkig nie bewus daarvan nie en vra groot onverskoning. Ons sal ook vir TravelGround en LekkeSlaap vra om die parkering per nag beter te vertoon, dankie dat julle dit onder ons aandag gebring het.

Ons het Vrydag nuwe blompotte om die swembaddens gesit en omdat hulle nie "trays" onder gehad het nie, het die grond die heeltyd in die swembad beland. Ons het nou "trays" bestel en dit behoort die probleem op te los.

Ons hoop julle het julle "upgrade" geniet en ons hoop om julle weer te verwelkom as julle in die Kaap is.

Groete
Shadre

Cloud 9 Boutique Hotel & Spa
Olaf K - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Olaf K
With spouse/partner

Very kind service and a nice room with lovely terrace.

Very central on a road crossing, but it is calm. We will come back on our next stay.

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Cloud 9 Boutique Hotel & Spa 's response

Dear Olaf,

Thanks for taking the time to comment and review our property, we appreciate your feedback. Love having you stay with us and hope to see you again real soon.

Cloud 9 Boutique Hotel & Spa
Ruan C - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Ruan C
With spouse/partner

Skoon, mooi en gerieflik.

Pragtig, gemaklik en goed geleë.

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Clean, nice and comfortable.

Beautiful, comfortable and well located.

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Cloud 9 Boutique Hotel & Spa 's response

Vreeslik baie dankie, Ruan vir jou resensie! Gelukkige Nuwe Jaar vir jou en jou geliefdes:)

Cloud 9 Boutique Hotel & Spa
Dieketseng T - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dieketseng T
With friends

Beautiful and peaceful.

Located in the centre of every attraction. Beautiful and peaceful place.

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Cloud 9 Boutique Hotel & Spa 's response

Thank you for your lovely comments regarding our property! It was a pleasure having you here by us and we hope to see you again soon!

Kind regards
Shadre

Cloud 9 Boutique Hotel & Spa
Simone O - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Simone O
Individual traveler

Ongelooflike uitsig op die rooftop.

Naby alles, letterlik stapafstand. Maklik om te vind. Baie mooi skoon, netjiese kamer. Die ontbyt-buffet wat ingesluit was, was ongelooflik lekker en baie aan te bevele. Die uitsig van die rooftop bar is iets van sprokiesverhale.

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Incredible view on the rooftop.

Close to everything, literally walking distance. Easy to find. Very nice clean, tidy room. The breakfast buffet that was included was incredibly tasty and highly recommended. The view from the rooftop bar is something out of fairy tales.

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Cloud 9 Boutique Hotel & Spa 's response

Vreeslik baie dankie, Simone vir die ongelooflik mooi resensie. Ons waardeer dit opreg!

Cloud 9 Boutique Hotel & Spa
Conrad B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Conrad B
With spouse/partner

Uitstekend.

As jy Kaap toe gaan, is dit die plek waar jy moet woon.

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Outstanding.

If you go to the Cape, this is the place to live.

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Cloud 9 Boutique Hotel & Spa 's response

Baie dankie, Conrad! Jy maak n mens se dag met so n resensie:) Hoop ons sien jou gou weer!

Cloud 9 Boutique Hotel & Spa
Pieter C - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Pieter C
On business

Great location, great service.

In die hartjie van die Bo-Kaap, so goed geleë. Baie mooi kamers en lekker geriewe. Baie vriendelike behulpsame diens. Sal maklik weer daar bly.

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Cloud 9 Boutique Hotel & Spa 's response

Dankie, Pieter! So 'n resensie maak 'n mens se dag!!

Cloud 9 Boutique Hotel & Spa
Burger F - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Burger F
With spouse/partner

Uitstekend.

Baie goed, sal graag weer daar wil bly.

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Outstanding.

Very good, will go back.

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Cloud 9 Boutique Hotel & Spa 's response

Vreeslik baie dankie vir die wonderlike resensie, ons waardeer dit opreg. Hoop om julle gou weer te sien!

Cloud 9 Boutique Hotel & Spa
Abraham W - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Abraham W
With spouse/partner

Waarde vir geld met vriendelike personeel.

Regtig goeie waarde vir geld. Vriendelike en bekwame staf. Pragtige uitsig op die berg.

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Value for money with friendly staff.

Really good value for money. Friendly and competent staff. Beautiful mountain views.

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Cloud 9 Boutique Hotel & Spa 's response

Baie dankie, Abraham! Ons waardeer die resensie en hoop om julle gou weer te sien.

Cloud 9 Boutique Hotel & Spa
Theo En Annelie K - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theo En Annelie K
With spouse/partner

Fantasties!

Cloud 9 Boutique Hotel & Spa is 'n baie mooi hotel. Vriendelike diens, skoon en mooi kamer en die lekkerste ontbyt! Sal definitief teruggaan. Die Rooftop Bar is 'n groot bonus!

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Fantastic!

Cloud 9 Boutique Hotel & Spa is a very nice hotel. Friendly service, clean and beautiful room and the best breakfast! Will definitely go back. The Rooftop Bar is a huge bonus!

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Cloud 9 Boutique Hotel & Spa 's response

Sjoe, baie dankie Theo en Annelie vir die fantastiese resensie! Ons waardeer dit opreg en is so bly julle het julle tydjie by ons geniet! Ons hoop om julle weer te sien met julle volgende kuiertjie in die Kaap.

Cloud 9 Boutique Hotel & Spa
Lizelle B - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle B
With spouse/partner

Absoluut heerlik!

Cloud 9 is sentraal geleë naby Breestraat. Alhoewel dit in 'n besige area is, was kamers tjoepstil. Dubbel vensters verseker 'n heerlike nagrus. Kamers was baie skoon en netjies. Die ontvangs was vriendelik. Ek sal beslis weer daar bly!

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Absolutely delicious!

Cloud 9 is centrally located near Breestraat. Although in a busy area, rooms were dead quiet. Double windows ensure a great night's rest. Rooms were very clean and tidy. The reception was friendly. I would definitely stay there again!

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Cloud 9 Boutique Hotel & Spa 's response

Lekker om van jou te hoor en baie dankie vir die pragtige resensie van ons hotel en personeel. Ons hoop om julle gou weer te sien.

Groete
Shadré

Cloud 9 Boutique Hotel & Spa
Get a Quote
From
R2 211
per night, for 2 ppl
From
From R2 211
per night, for 2 ppl
13 reviews
Make a Booking
SECURE PAYMENT VIA
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From
R2 211
per night, for 2 ppl
Make a Booking
  • Capacity: 105 people
  • Check-in: 15:00 to 18:00
    Check-out: 11:00
  • Address: 12 Kloof Nek Road, Tamboerskloof, Cape Town, 8001, Western Cape
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbf3dd537a4838664ce3c91404b07fdaea6270595365be7782e870783787dda33e95b2edb71836a9af94d16c73b270cdb9390?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 211 per night, for 2 ppl 13 5 1 5 12 Kloof Nek Road Tamboerskloof 8001 Western Cape 021 201 8900 15:00-18:00 11:00 -33.929869004899 18.408456873985
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