Tzaneen Accommodation at Coach House Hotel and Spa | TravelGround
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Coach House Hotel and Spa

Hotel

Review Summary

4.1 out of 5from 3 reviews for Coach House Hotel and Spa
Cleanliness
4.0/5
Service
3.7/5
Location
4.7/5
Safety
4.3/5
Value for money
4.0/5
Francois L - Nov 2016
Overall score
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Francois L
With spouse/partner

Good food and a relaxing environment.

Not the same hotel as in previous years. Now just a hotel. Rooms and gardens have been neglected. Reception is friendly, but no information is given. You'll have to ask. Rooms are only cleaned at 14:00. It rained and we had to spend our time in an untidy room. The information brochure in the rooms is from quite a few years ago. Old, dirty postcards inside. The bedlamp is skew. Very little attention to detail. The reclining chairs at the swimming pool is of poor quality (painful to lie on). Hotel needs a renovation. Staff friendly.

This review has been translated,click hereto view the original version.

Lekker kos en rustige omgewing.

Nie meer dieselfde hotel as vroeër jare nie. Net maar nog 'n hotel. Kamers en tuine verwaarloos. Ontvangs vriendelik, maar geen inligting word gegee nie. Moet maar vra. Kamer eers 14:00 kom skoonmaak. Het gereën en moes in deurmekaar kamer kuier. Inligtingbrosjure in kamer uit toet se dae. Ou vuil poskaarte binne-in. Bedlampe hang skeef. Daar word nie aandag aan fyn detail gegee nie. Lêstoele by swembad van swak gehalte (maak seer as jy daarop lê). Hotel kort opknapping. Personeel vriendelik.

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Coach House Hotel and Spa's response

Geagte Waardevolle Guest Dankie vir die tyd geneem het om te hersien die koetshuis Hotel en Spa. Uitnemendheid in kliëntediens is baie belangrik vir ons. Jou soorte woorde word waardeer en dit help ons om te weet dat ons die handhawing van die standaarde wat ons streef daarna om te lewer. Jou kommentaar sal hersien word deur die betrokke lynbestuurder en sal opgeneem word met die huishouding. Aanvaar asseblief ons opregte verskoning vir enige ongerief ervaar by hierdie geleentheid. Ons wil graag van hierdie geleentheid gebruik maak om u te bedank, en waardeer jou ondersteuning.

Vriendelike groete personeel en bestuur koetshuis Hotel en Spa

Coach House Hotel and Spa
Nicoleen T - Mar 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicoleen T
On business

Ons het alles by ons verblyf in orde gevind.

By die Coach House Hotel en Spa stap mens terug in tyd. Die ouwêreldse atmosfeer en koninklike behandeling was 'n belewenis. Ons het die kamers skoon en gerieflik gevind. Die personeel was almal vandat ons gearriveer totdat ons vertrek het almal uiters beleef, vriendelik en hulpvaardig. Ontbyt was ingesluit in ons bespreking en ons het ook 'n aandete in die restaurant geniet - baie goed geprys en elke dis was heerlik! Ons sal definitief weer by die Coach House tuisgaan en ook aanbeveel by al ons vriende en kennisse.

Coach House Hotel and Spa's response

Geagte Waardevolle Guest Dankie vir die tyd geneem het om te hersien die koetshuis Hotel en Spa. Uitnemendheid in kliëntediens is baie belangrik vir ons. Jou soorte woorde word waardeer en dit help ons om te weet dat ons die handhawing van die standaarde wat ons streef daarna om te lewer. Jou kommentaar sal hersien word deur die betrokke lynbestuurder en sal opgeneem word met die huishouding. Aanvaar asseblief ons opregte verskoning vir enige ongerief ervaar by hierdie geleentheid. Ons wil graag van hierdie geleentheid gebruik maak om u te bedank, en waardeer jou ondersteuning.

Vriendelike groete personeel en bestuur koetshuis Hotel en Spa

Coach House Hotel and Spa
Charlotta B - Aug 2011
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Charlotta B
With spouse/partner

We enjoyed our stay at Coach House Hotel!

Coach House Hotel is situated in a beautiful spot with wonderful views on the Drakensberg mountains! The history of the hotel goes a long way back. The furnishings in the Coach House Hotel rooms are oldish and may need some change at a certain stage. The room that we were booked in had a very strong smoke smell from the fireplace inside the room. We asked for an alternative room and the staff gladly assisted us. Our room had all the amenities that you would expect from a 5 star hotel, except for the fact that there were no bath sheets, but only bath towels. The food served in the restaurant was excellent!!

Coach House Hotel and Spa's response

Dear Valued Guest Thank you for taking the time to review the Coach House Hotel and Spa. Excellence in customer care is extremely important to us. Your kinds words are appreciated and it helps us to know that we maintaining the standards we aim to deliver. Your comments will be reviewed by the Line Manager concerned and will be taken up with the housekeeping. Please accept our sincere apologies for any inconvenience experienced on this occasion. We would like to take this opportunity to thank you, and value your support.

Warm Regards,
Staff and Management Coach House Hotel and Spa.

Coach House Hotel and Spa
From R1 799
per night (for 2 people)
From R1 799
per night (for 2 people)
From R1 799
per night (for 2 people)
Make a Booking
  • Capacity: 78 people
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: Old Coach Road, Agatha, Tzaneen, 0850, Limpopo
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAA5a7RqyoGMyWoaKkHda1tEMmKHUspDudZnUNIh3JTmSbKtqKar?w=1440&h=960&fit=crop&auto=format From R1 799  per night (for 2 people) 3 5 1 5 Old Coach Road Agatha 0850 Limpopo 0860 022 102 14:00-00:00 10:00 -23.940277777778 30.151944444444
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