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Courtyard Hotel Arcadia

Review Summary

4.3 out of 5from 7 reviews for Courtyard Hotel Arcadia
Cleanliness
3.9/5
Service
4.0/5
Location
4.9/5
Safety
4.9/5
Value for money
4.0/5
Marisca H - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marisca H
With spouse/partner

Rustig, genotvol.

Dit was aangenaam, karaktervolle baie mooi opgepaste (Manor House) met buite hotelkamers. Personeel was baie vriendelik en behulpsaam. Ons aandete en ontbyt was heerlik!

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Peaceful, enjoyable.

It was pleasant, full of character, very nicely appointed (Manor House) with outside hotel rooms. Staff were very friendly and helpful. Our dinner and breakfast were delicious!

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Greg D - Feb 2024
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
3/5
Greg D
With spouse/partner

Bad unprofessional service.

Checking in at reception went well. We then decided to have a drink on the veranda as it was raining, and we would have been very wet by the time we had arrived at our suite. The drinks order was placed, and it took about 10 minutes before it arrived, and we were the only people there at that time. The drinks arrived, and the order had been totally messed up. There was also no Coca Cola available. My wife needed to go to the bathroom in the hotel, and the toilet was blocked, with no notification to this effect. We requested that a notice be posted to prevent possible embarrassment for other guests. Our booking clearly stated that we wanted a smoking suite, and that was confirmed on the booking documentation. On arrival at the suite, there were no smoking signs inside and outside the suite. I went to reception to query this and was told if there is no smoke detector in the suite, it was a smoking suite, but there were smoke detectors. The sliding door from the suite to the patio was broken and could not be opened, this too was reported to reception. We requested dinner to be brought to the suite, and this went without a hitch. The quality and the taste of the meal were good. On booking out the following morning, the lady at reception looked up my details on the computer and gave me an amount to pay. I paid by card. Thinking back on the bar bill and dinner bill which I signed for, the numbers did not add up. I queried this with the receptionist and gave her the figure I thought the bill should have been, and asked her for the invoices. She agreed with my figures but never produced the invoices I requested. I never received a final statement of account when I left. I was refunded R225.00 in cash.

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Danie T - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Danie T
With spouse/partner

Was ontspannend en rustig.

Baie aangenaam, dankie. Detail soos 'n los wasbakkraan en gate in linne is aangemeld. Ek reken dit sal opgevolg word. Baie vriendelike en behulpsame personeel.

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Was relaxing and peaceful.

Very pleasant, thank you. Details such as a loose sink faucet and holes in linen were reported. I reckon it will be followed up. Very friendly and helpful staff.

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Ronel C - Aug 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Ronel C
With friends

'n Belewenis, dankie.

Was baie skoon en netjies. Ontbyt is waarde vir geld. Personeel is baie vriendelik en behulpsaam.

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An experience, thank you.

Was very clean and tidy. Breakfast is value for money. Staff are very friendly and helpful.

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Carla D - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carla D
With friends

Aangenaam verras.

Ons was 'n groot groep wat saam oorgeslaap het. Inklok was so maklik en gerieflik. Kamers is ruim en uiters netjies. Die koffiemasjien in elke kamer is 'n bonus wat ons geniet het. Die plek is loopafstand van Loftus. Sekuriteit was baie vriendelik met ons toe ons laat aand daar ingestap het.

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Pleasantly surprised.

We were a large group that slept together. Check in was so easy and convenient. Rooms are spacious and extremely neat. The coffee machine in each room is a bonus that we enjoyed. The place is walking distance from Loftus. Security was very friendly with us when we walked in there late at night.

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Deon V - Mar 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Deon V

Het Bethel op Loftus gaan kyk en die was naby genoeg.

Die kamer was vuil. Miershope op die vloer. Rerig. Die kamer was vir seker nie skoongemaak voor die tyd nie. Geen teelepels om jou koffie te roer nie. Regtig nie wat mens sou verwag nie.

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Checked out Bethel on Loftus and that was close enough.

The room was dirty. Anthills on the floor. Really. The room was definitely not cleaned ahead of time. No teaspoons to stir your coffee. Really not what one would expect.

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Leani S - Jul 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Leani S
With friends

Heerlik gebly maar het meer verwag.

Pragtige geboue wat ons na aan die hart lê. Een van die woonhuise was die kommune waar my man gebly het as Tukkie-student. Ons was dus effe terleurgesteld in terme van 'n paar basiese dinge in ag genome die koste vir 'n kamer. Die stoep was stowwerig en vol blare, toilet het gelek, die sisteem wat water reguleer tussen die bad se kraan en stortkop was foutief, so water loop uit beide as die kraan oop is, geen haardroër, kanaal met rugby was nie beskikbaar op tv in die kroeg ens. Ek het spesifiek gevra of ons moet bespreek vir aandete. Personeel het aangedui dat dit nie nodig is nie, maar daar was slegs een persoon aan diens en die arme man het sy bene stomp gehardloop om amal gelukkig te hou. Die hotel is pragtig en het soveel potensiaal, maar het vir seker 'n bietjie aandag en sorg nodig. PS Piet by ontvangs en Roseman in die eetsaal was baie vriendelik en behulpsaam!

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Had a great stay but expected more.

Beautiful buildings that are close to our hearts. One of the residential houses was the commune where my husband lived as a Tukkie student. So we were a bit disappointed in terms of a few basics considering the cost for a room. The porch was dusty and full of leaves, toilet leaked, the system that regulates water between the bath faucet and shower head was faulty, so water runs out of both when the faucet is open, no hair dryer, channel with rugby was not available on tv the bar etc. I specifically asked if we should make reservations for dinner. Staff indicated that it was not necessary, but there was only one person on duty and the poor man was running on his legs stumped to keep amal happy. The hotel is beautiful and has so much potential but needs some attention and care for sure. PS Piet at reception and Roseman in the dining hall were very friendly and helpful!

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From
R1 300
per night, for 2 ppl
From
From R1 300
per night, for 2 ppl
From
R1 300
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 90 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Corner of Park and Hill Streets, Arcadia, Pretoria, 0007, Gauteng
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0665730ab4415810f5d260ac5f078574893de63640bf7975fb8c544d8a51e9457f149ea446ed00f2114ff4ee0d305127c872?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 300 per night, for 2 ppl 7 5 1 5 Corner of Park and Hill Streets Arcadia 0007 Gauteng 021 201 8900 14:00-19:00 10:00 -25.749403 28.227144
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