Nelie J
With friends

Pleasant.

We had a really nice stay. Mark and Beryl were very hospitable. Everyday there was some or other juice in the fridge that we really appreciated. Cleaners did not violate our privacy and their service was good. Will definitely visit their guesthouse again and recommend it boldly.

Aangenaam.

Ons het baie lekker gekuier. Mark en Beryl was baie gasvry. Daar was elke dag een of ander vrugtesap in yskas wat ons baie waardeer het. Skoonmakers het geen inbreuk op ons privaatheid gemaak en hul diens was goed. Sal beslis weer hul gastehuis besoek en beveel dit aan met vrymoedigheid.

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Beryl's Response

Thank you for your kind review, Nelie. It was special having you and your friends at Croc Nest and we hope that one day you will be able to come back this way. Stay well

Crocodile Nest

Michelle V
Family with young children

Gasvryheid onbeskryflik.

Pragtige terrein en tuin met staproetes en dam.

Beryl's Response

Thank you for staying with us, its a pleasure to know you enjoyed, the beautiful gardens, ponds and walking trails around the Citrus farm.
We hope to see you again in the near future with your family riding their bikes.

Crocodile Nest

Lida G
Family with teenagers

Gerieflike verblyf.

Ons het op 'n baie koue aand daar gearriveer. Die waterdruk in die krane is baie swak, dit vat lank voordat daar genoeg badwater ingetap het. Ons kon geen drinkglase in die kaste kry nie. Verder is dit goed ingerig en gerieflik.

Beryl's Response

Thank you for staying with us, Lida.
We are so sorry you had a problem with your water pressure! We live on a farm and had we been alerted to the problem, we could have checked our pressure pump from the borehole and resolved the issue. The joys of living in the countryside without all the municipal services available. Glasses are kept in the cupboard under the television and decoder in order to leave space for utensils and pots in the kitchen cupboards.
Glad you enjoyed your stay otherwise.

Crocodile Nest

Sonja B
Family with teenagers

Heerlik en gerieflik.

Baie lekker geleë vir oornag op pad Mosambiek toe. Eienaars was baie buigsaam en behulpsaam. Heerlike sakkie naartjies was 'n bonus.

Beryl's Response

We hope your mission trip went well and was a good experience. It was lovely to have you stay over with us and hope you were sufficiently rested after your long journey and before you continued.

Crocodile Nest

Charmaine W
With spouse/partner

Baie gasvry. Mense is baie vriendelik.

Baie dankie vir die gasvryheid. Is baie netjies en skoon. Ek sal dit vir enige iemand aanbeveel. Sal in die toekoms definitief weer daar oorbly.

Beryl's Response

Thank you Charmaine, we are glad that you enjoyed your time in Nelspruit. We hope that we will be able to host you again soon in the future.

Crocodile Nest

Hermann S
With spouse/partner

Not too pleasant.

The price does not justify the bad quality of the DStv.

Nie te aangenaam nie.

Die prys regverdig nie die swak gehalte van die DStv nie.

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Beryl's Response

Dear Hermann,

Thank you for your feedback.

We regret that you did not enjoy your stay at Crocodile Nest and that you felt the customer service was not up to scratch. We would appreciate futher feedback on the problem(s) you experienced so that we can rectify these in the future.

I am sorry that you believe R315 per person was a high price to pay for your serviced and supplied accommodation. We do not pretend to offer DStv in our units but only OVHD as do many other establishments.

I personally ...

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Dear Hermann,

Thank you for your feedback.

We regret that you did not enjoy your stay at Crocodile Nest and that you felt the customer service was not up to scratch. We would appreciate futher feedback on the problem(s) you experienced so that we can rectify these in the future.

I am sorry that you believe R315 per person was a high price to pay for your serviced and supplied accommodation. We do not pretend to offer DStv in our units but only OVHD as do many other establishments.

I personally regret that I could not liaise with you due to only arriving home in the early hours of the day you arrived, having spent 48 hours in buses, airports, or aircraft, with delays all round due to bad weather en route from overseas.

I look forward to hearing from you soon.

Regards,
Beryl Fraser

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Crocodile Nest

Chrizelle B
Family with teenagers

Baie lekker. Baie mooi plek. Lekker rustig.

Baie vriendelike staf, mooi skoon rondawel, dit was 'n baie lekker plekkie om te oornag en sal definitief weer daar gaan bly.

Beryl's Response

Thank you for staying with us, Chrizelle. We were blessed to have you as our guests, and we hope to see you soon in the near future.

Team Crocodile Nest

Crocodile Nest

Chantelle L
With spouse/partner

Stunning, neat, comfortable, accessible, friendly customer service.

Crocodile Nest is a comfortable, affordable, clean and attractive place to stay. The staff members are friendly and welcoming no matter the time of your arrival. Their in-house breakfast is also highly recommended - it beats any other Farmhouse Breakfast.

Beryl's Response

Thank you Chantelle. We are happy that you enjoyed your stay with us. You were very pleasant guests to host, and we hope that you will be back next time when you're in this part of the Lowveld.

Crocodile Nest

On business

Pragtige omgewing.

Baie vriendelike personeel in 'n pragtige omgewing. 'n Pragtige tuin met netjiese en skoon cabins.

Beryl's Response

Thank you for staying with us, and we are glad you enjoyed your time at Crocodile Nest. We hope to see you again soon.

Crocodile Nest

Rialda D
With spouse/partner

Pragtige skoon en netjiese oorslaap akkommodasie.

Ons is vriendelik ontvang en gewys waar is alles. Ons kon ook ons boswa op krag koppel. Baie skoon en netjiese oorslaap log cabins. Die gemeenskaplike kombuis is goed toegerus. Dame was baie gasvry en hulpvaardig. Ons sal vir seker weer daar oorslaap.

Beryl's Response

Thank you, Rialda. We at Crocodile Nest are glad that you enjoyed your stay with us and we look forward to seeing you again.

Crocodile Nest

Ella W
With spouse/partner

A very beautiful place, friendly people.

We were greeted very friendly and the place indicated clearly on the N4. The room is neat and clean with all the necessary amenities for comfort, including DStv, en-suite bathroom/toilet, fridge, kettle, towels, soap etc. The beds are comfortable and the location is private and quiet. We will definitely stay there again.

Baie mooi plek, vriendelike mense.

Ons is heel vriendelik ontvang en die plek is gerieflik op die N4, baie duidelik aangedui. Die kamer is netjies en skoon, met alle geriewe vir ons gemak, insluitend DStv, en suit-badkamer/-toilet, yskas en ketel, handdoeke, seep ens. Die beddens is gemaklik en die ligging is privaat en stil. Ons wil beslis weer daar gaan bly.

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Beryl's Response

Thank you Ella,

Mark and I are so glad that you came and stayed, albeit very briefly and we would love to have you visit again sometime. Having you 2 stay here was memorable for us as well.

Crocodile Nest

Elize V
Individual traveler

Ontspanne, gemaklike blyplek in 'n baie rustige omgewing.

Ontspanne, gemaklike blyplek in 'n baie rustige omgewing.

Beryl's Response

Thank you, Elize. We are happy to have you stay with us and hope we will be able to host you more often.

Crocodile Nest

Nico O
Family with young children

'n Aangename verrassing. Die gasvryheid het alle verwagtinge oortref.

Die houthuisies was eenvoudig, maar met geen tekortkominge nie. Die bestuur se gasvryheid en persoonlike kontak was besonder. 'n Heerlike ontbyt het die verblyf afgerond.

Beryl's Response

We are really glad to have been able to make you comfortable, on your brief stay here with us.

Crocodile Nest

Thapelo M
With spouse/partner

Very pleased. Ideal location and environment to get peace of mind.

Very pleased with my stay at Crocodiles Nest and I am looking forward to returning there.

Beryl's Response

Dear Thapelo,

We at crocodile nest we are glad to know that you enjoyed your stay here with us.

It was a pleasure meeting you too, and we are looking forward to seeing you in future.

All the best.

Sozinha Cossa

Crocodile Nest

Margo H
With spouse/partner

'n Pragtige omgewing met gerieflike akkommodasie.

Die ontvangs was besonders hartlik. Gerieflike slaapplek teen bekostigbare prys.

Beryl's Response

Dear Mrs Hart

Thank you for choosing with us, it was a great pleasure meeting you and we are happy that, you enjoyed our welcome and your stay with us, we try our best to keep our rates affordable to everyone and we hope to see you again when you visit Nelspruit.

Have a blessed week.
Best regards.
Sozinha

Crocodile Nest

Dewald V
Individual traveler

Nice, tranquil area.

Had a nice stay, except for the communal kitchen. Many guests left it dirty after the previous evening.

Lekker rustige omgewing.

Baie lekker gebly, behalwe vir die gemeenskaplike kombuis. Mede tuisgangers het dit net so vuil gelos na hul die vorige aand gekuier het.

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Beryl's Response

We hope your weekend was a success in terms of sporting achievement. Glad to hear that you liked your cabin, but really distressed to know that you were inconvenienced by the previous night's visit leaving the communal kitchen/living area in a mess. Seriously not good, I agree.

Obviously, our early morning guests would like to enjoy their tea/coffee. Sleeper cabin space is minimal, but we will see what can be done within these confines.

We really do hope to see you back here again in the future.

Crocodile Nest

Jacob Daniel W
Family with young children

Baie ruim. Kinders het dit geniet.

Dankie vir lekker bly. Sal weer gaan kuier.

Beryl's Response

Thank you so much coming to stay with us! Your children were a delight, and it was a real pleasure having your little family stay with us. We look forward to being able to host you again some time in the future.

Crocodile Nest

Marthina S
Family with teenagers

Mooi, gerieflik, vriendelik, beskermend.

Ons het dit vreeslik geniet, kon net nie swem nie, weer was nie goed nie, vriendelike eienaars en baie behulpsaam, plekkie nie 5-ster nie maar gerieflik en veilig, sal enige tyd weer daar bly.

Beryl's Response

We are glad that you enjoyed your break in the area, and with the family. We are not 5-star, we have no stars but aim to provide three-star level services in terms of what we offer in our units and in general.
So sorry that we were not able to squeeze naartjies for you the picking of sufficient fruit and the squeezing of it all in order to produce a couple of litres juice is very time-consuming, particularly when low on staff. I do, however, hope you got to enjoy it on the property with your breakfast and in your unit.
Enjoy the rest ...

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We are glad that you enjoyed your break in the area, and with the family. We are not 5-star, we have no stars but aim to provide three-star level services in terms of what we offer in our units and in general.
So sorry that we were not able to squeeze naartjies for you the picking of sufficient fruit and the squeezing of it all in order to produce a couple of litres juice is very time-consuming, particularly when low on staff. I do, however, hope you got to enjoy it on the property with your breakfast and in your unit.
Enjoy the rest of the year, and success with your business

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Crocodile Nest

Bertus D
With spouse/partner

'n Netjies en skoon maar baie klein rondawel.

Ons het net een aand oornag en in 'n rondawel gebly. Dit was baie netjies en skoon en met al die noodsaaklike toegerus en geskik vir oornag, maar waarskynlik 'n bietjie beknop vir 'n langer besoek. Beverly Fraser het uit haar pad gegaan om ons welkom te laat voel en selfs aangebied dat ons aandete saam geniet. Toe ons dit van die hand wys het sy gereël dat ons wel by die naburige Kwanyoni Lodge kan eet voor die kombuis sluit. Ons sal beslis weer hier oorbly.

Beryl's Response

We were very glad to be able to help you and agree that our little Room 1 is for short stays only. In time, I hope we will be able to do some work with it, but being a really vintage building, circa 1905, and built in the original manner of the old rondavel, it needs some planning on how to go about it.

With our kind regards,
Mark and Beryl

Crocodile Nest

Louis V
With spouse/partner

Waarde vir geld met vriendelike ontvangs.

Sien sterre.

Beryl's Response

Thank you for your kind review. We were glad to be able to help meet your accommodation needs, and trust you enjoyed your time in Mbombela!!

Crocodile Nest

Nadine R
With spouse/partner

Baie lekker, rustig.

Baie skoon, netjies en blyplek is baie lekker. Naby geleë aan dorp.

Beryl's Response

Thank you for choosing to stay with us at Crocodile Nest, and we are glad that you enjoyed it here in Nelspruit.

Crocodile Nest

Yolanda H
With spouse/partner

It was good.

Our accommodation was very nice. Room was clean and comfortable. Shower was difficult. There were problems with the water and we had to shower in the main house next door. It was very uncomfortable.

Dit was goed.

Ons verblyf was baie lekker. Kamer was skoon en gemaklik. Stort was moeilik. Daar was probleme met die water en moes ons in die hoofhuis of in die kamer langsaan gaan stort. Dit was baie ongemaklik.

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Beryl's Response

Thank you for your frankness, and we were glad to be able to clear out the shower head. One of the little problems of being totally responsible for all water, electricity, sewerage etc. when living on a farm.
Kind regards,
Beryl

Crocodile Nest

Adri O

Perfect.

Would definitely stay here again when we're in the area.

Perfek.

Sal beslis weer daar oorslaap as ons area besoek.

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Beryl's Response

Thank you Adri! We were glad to be able to have you to stay with us.

Crocodile Nest

Anneri P

Excellent service and care!

Snappy with our needs and hospitable.

Uitstekende diens en sorg!

Flink en fluks met ons behoeftes en vriendelik met dienslewering. Dankbaar vir hul kontak voor en na ons verblyf.

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Beryl's Response

We were glad to be able to host your group during their stay in Nelspruit. They were a great bunch and easy to assist. Thank you for booking them with us!

Crocodile Nest

Ramaano M
With spouse/partner

A very good venue.

I enjoyed my stay very much. A very nice place indeed. I would have given them 5 star for customer service had it not been for the rudeness of the gentleman who opened the gate for us on our arrival first day. All the ladies I met there were very friendly and made our stay very pleasant. To the ladies: Your effort to make our stay so enjoyable is much appreciated. I will in all probabilities stay there when I visit Nelspruit again.

Beryl's Response

Dear Ramaano
Please accept my apologies for the gentleman's rudeness. He has been made aware that this is not acceptable behaviour under any circumstances and was very apologetic.
We look forward to your next visit.

Crocodile Nest

Tillie P
With spouse/partner

Veilige 'En Route' Akkommodasie.

Ons is vriendelik ontvang deur die bekwame Sozinha. Rustige atmosfeer al is die hoofweg digby. Rondawel was ten volle ingerig en silwerskoon. Baie dankie aan Beryl en Mark Fraser.

Beryl's Response

Dear Mrs. Platt,

Thank you for staying with us. It was wonderful meeting you and your family. The road was extended when they were building the Mbombela stadium, that is why it is now close to the premises. I hope you had a great time at the National Kruger Park.

We hope to see you again in the near future.

May God bless you.

Sozinha Cossa

Crocodile Nest

Rowena M
With spouse/partner

Warm hospitality - we will be back.

Beryl and Mark are warm and hospitable hosts. We enjoyed the setting and can recommend the Crocodile Nest Bed and Breakfast as a comforting stop over for travel weary families.

Beryl's Response

Thank you so much for coming by again in your journeys. We wish you well in all that you have ahead of you. Mark and Beryl

Crocodile Nest

Lea W
Individual traveler

Die verblyf was nie wat ek in gedagte gehad nie. Ek wil nie 'n kombuis met iemand anders deel nie.

Alles is baie netjies en skoon. Die stortgeriewe in die hout kabins is net nie baie gerieflik nie, is te hoog. Maar verder geen ander klagtes nie. Ons was baie vriendelik ontvang.

Beryl's Response

Dear Ms Wiehahn,

Thank you for your honesty. I am so sorry that you did not know that you have to share the communal kitchen with other guest staying at the sleeper cabins. Our handyman will check on the position of the overhead shower and try to lower it down.

It was nice meeting you and your nephew.

I do hope you will come and stay with us again and see the changes as we are trying to upgrade now and then.

May God bless you.

Regards,
Sozinha Cossa.

Crocodile Nest

Ben D
With spouse/partner

Lekker plek om te oornag, o ppad na die Kruger.

Sien sterre.

Beryl's Response

Dear Mr De Winnaar,

We are glad to hear you enjoyed your stay with us and it was great meeting you too.

We hope you will stay with us again when you visit Nelspruit.

May God bless you.

Regards,

Sozinha Cossa

Crocodile Nest

Lize M
Family with young children

Peaceful.

Our stay was lovely. Just a bit disappointed in the breakfast.

Rustig.

Ons verblyf was heerlik. Is net effens teleurgesteld in die ontbyt.

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Aiden N
With spouse/partner

Incredible people with perfect service.

Would recommend anyone to try Crocodile Nest. Amazing place and great service.

Beryl's Response

Thank you for your kind review Aiden! We strive to make feel people at home and comfortable. I hope your race went well! We look forward to having you stay with us again in the future.
Beryl

Crocodile Nest

Dorcas M
Family with young children

Not good for people who don't like pets.

The place is nice but the pets are free. We didn't have the time to swim - when we went there the dog was in the swimming pool.

Beryl's Response

Mrs Modise

I am so sorry that your family were not comfortable with our pets (and watchdogs). Being Labrador and very hot weather, they will go into whatever water they can find. It was nice to see everybody a bit more relaxed with the animals by the time you left.

My staff are continually impressed with the need for good cleaning practices. They have busy daily routines with room cleaning in the mornings and laundry in the afternoons. They were unable to enter and clean your rooms as they were occupied until they ...

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Mrs Modise

I am so sorry that your family were not comfortable with our pets (and watchdogs). Being Labrador and very hot weather, they will go into whatever water they can find. It was nice to see everybody a bit more relaxed with the animals by the time you left.

My staff are continually impressed with the need for good cleaning practices. They have busy daily routines with room cleaning in the mornings and laundry in the afternoons. They were unable to enter and clean your rooms as they were occupied until they went off for lunch.

We wish you a very Happy Christmas and a successful 2017

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Crocodile Nest

Blikkies B
With spouse/partner

Lovely, calm and relaxing.

Crocodile Nest is the best value for money.

Heerlik, rustig en ontspannend.

Crocodile Nest is die beste waarde vir geld.

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Beryl's Response

Thank you! It was lovely to have you stay with us, and hope to see you again. Happy Christmas and may 2017 be an excellent year for you both.

Crocodile Nest

Joao V
With spouse/partner

Ideal for a quick stay!

Pleasant.

Joanie T
On business

Fantasties! Almal was behulpsaam, vriendelik en het uit hul pad gegaan om my verblyf so gerieflik as moontlik te maak!

Beryl is 'n fantastiese persoon en gaan uit haar pad uit om dit so gerieflik as moontlik te maak. Die verblyf was beter as verwag en ek kan nie wag om weer te gaan kuier nie!

Beryl's Response

Thank you Joanie! It really was a great pleasure for me to have you stay with us, and I also look forward to your next visit.

Crocodile Nest

Annatjie T
With friends

Baie vriendelike mense, rustige omgewing, baie netjiese eenheid.

Gasvrou baie aangenaam. Die tuin is heerlik groot en rustig, mooi voëllewe. Veilige parkering met skoon chalet en lekker stoepie!

Beryl's Response

Thank you Annatjie for staying with us at Croc Nest. We hope that your break has enabled you to get back into your routine in relaxed and refreshed mode. We look forward to having you stay with us again sometime in the future.

Crocodile Nest

Nico R
Family with young children

Die huisvesting en die eenheid was voldoende vir ons behoeftes.

Dit is in 'n baie mooi tuin, maar vir my te na aan die N4-snelweg. Die eenheid waar ons gebly het was reg onder die eienaars wat op die boonste verdieping bly.

Beryl's Response

Nico,

Thank you for staying with us. I am so sorry you were not totally happy with your stay at Crocodile Nest B&B and that you felt the security was not sufficient. The establishment has two security gates, good electric fences and dogs as well as a Security backup service. Any suggestions on how you think we could improve these security features are welcome. I am afraid there is nothing I can do about where we are situated though. Hope the swimming gala went as well as the rest of your weekend with family and friends.

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Nico,

Thank you for staying with us. I am so sorry you were not totally happy with your stay at Crocodile Nest B&B and that you felt the security was not sufficient. The establishment has two security gates, good electric fences and dogs as well as a Security backup service. Any suggestions on how you think we could improve these security features are welcome. I am afraid there is nothing I can do about where we are situated though. Hope the swimming gala went as well as the rest of your weekend with family and friends.

Regards,
Beryl

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Crocodile Nest

Wiaan B
Family with young children

Vriendelik, veilig en gasvry.

Woning was perfek vir ons as gesin met klein kinders. Baie skoon en netjies. Beryl het ons soos familie laat voel. Kinders het dit geniet. Sal verseker weer daar bly.

Beryl's Response

Dear Wiaan,
We were glad to have you and it was good to meet your family. Thank you for your kind review, much appreciated.
The Frasers

Crocodile Nest

Coen S
With spouse/partner

Gerieflik.

Aangename gasvryheid en baie skoon en netjies.

Beryl's Response

We were glad to have you and it was good to meet you both. Thank you for your kind review, much appreciated.

Crocodile Nest

Natasha V
With friends

Rrustigheid na 'n lang dag.

Plek is netjies en skoon. Kan Crocodile Nest met 'n geruste hart aanbeveel, vir 'n oornag-stop of wegbreek-naweek.

Beryl's Response

Hi Natasha,
Thank you for your review. It is much appreciated.

Kind regards
Karen

Crocodile Nest