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Elephant's Heart

Self Catering

Review Summary

4.6 out of 5from 110 reviews for Elephant's Heart
Cleanliness
4.6/5
Service
4.6/5
Location
4.7/5
Safety
4.8/5
Value for money
4.5/5
Tramaine T - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tramaine T
With spouse/partner

Excellent.

Peaceful, neat, value for money! Definitely my go-to for work trips.

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Eldoriena B - Dec 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Eldoriena B
Family with teenagers

Horrible poor misleading and prejudice.

Horrible, that tells lies and cancelled our stay as she said we broke the noise rule and we never made noise. She complained about the TV; it's false advertising. As it is not self-catering as there is no stove, and you are not allowed to braai. She should not be running a guesthouse if she does not like people of other races. And the poor handling of the matter by your team is even worse.

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Elephant's Heart 's response

As they say, there are always 2 sides to a story so I’m very happy to share ours.
This lady was one of our worst guests to date. The guest was asked on three separate occasions not to make excessive noise. This came in the form of blasting the TV (with nobody even watching) and sitting together outside having the radio so loud that when the manager went to speak to them they could hardly hear her. The guest also spoke very inappropriately about the owner which we could hear from the main house. They then asked the booking platform to cancel by email first (of which I have proof) and when we spoke to the booking platform, we gladly accepted their cancellation. We actually didn't have to give them any refund but we did (of which they were not even remotely grateful) because we’re at least cognisant of the fact that it's late in the season and actually the rest of the family staying there were very considerate so we did not want to burden the rest. As for the race card… I would like this guest to show and prove where at any stage we have brought race into our discussions or shown any form of racism. It’s a weak argument. I feel like the booking platform has handled this very professionally and as far as I'm concerned, with lots of courtesy to an unpleasant guest.

Elephant's Heart
Nadeen N - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Nadeen N
With spouse/partner

Waarde vir geld.

Elephant's Heart is baie rustig, dit was ideaal vir ons wat heeldag op die pad was om net rustig te wees na 'n lang dag.

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Value for money.

Elephant's Heart is very peaceful, it was ideal for us who were on the road all day to just relax after a long day.

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Santie S - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Santie S
On business

Baie gesellig.

Baie netjies en gemaklik. Vriendelike ontvangs en behulpsaam. Dit voel asof ons by familie kuier.

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Very cozy.

Very neat and comfortable. Friendly reception and helpful. It feels like we are visiting family.

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Samantha B - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Samantha B
Individual traveler

My 3 nagte by Elephant's Heart was wonderlik, ek sal dit hoogs aanbeveel.

Ons is goed ontvang, kamers is goed toegerus. Kan nie wag om weer Elephant's Heart te besoek nie. Julle is wonderlike mense.

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My 3 nights at Elephant's Heart was great, I would highly recommend it.

We were well received, rooms are well equipped. Can't wait to visit Elephant's Heart again. You are wonderful people.

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Daleen B - Oct 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Daleen B
Family with young children

Dit was okay.

Badkamer kort meer plek om handdoeke op te hang, asook dalk nog 'n rakkie vir tandeborsels en tandepasta/grimering. Daar was nie 'n skoonmaakdiens vir 'n week se kuier nie. Met kinders wat in en uit die plekkie is, was dit moeilik om die vloer skoon te hou. Die beddens is effens ongemaklik en kort op gradering. Handdoeke kon ook dalk meer geruil geword het, a.g.v. die feit dat dit nie mooi kon droog word met die min hangplek nie.

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It was okay.

Bathroom needs more space to hang towels, as well as perhaps another shelf for toothbrushes and toothpaste/makeup. There was no cleaning service for a week's visit. With children in and out of the place, it was difficult to keep the floor clean. The beds are slightly uncomfortable and short on grading. Towels could also have been exchanged more, a.g. the fact that it could not dry properly with the little hanging space.

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Diana V - Sep 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Diana V
With spouse/partner

Aangenaam

Baie netjiese, veilige akkommodasie.

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Pleasant

Very neat, safe accommodation.

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Eddie H - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Eddie H
With spouse/partner

Sentraal en netjes, maar parkering en afstandbeheer is verwarrend.

Maklik om te vind, sentraal geleë en baie vreindelike diens, maar die reëlings t.o.v. die parkering en die hek se afstandbeheer was verwarrend. As 'n gewoonte parkeer ek nie op iemand se "grasperk" nie, wat in die reën en donker nogal 'n gedoente was. Ook is die rooi knoppie op 'n afstandeheer gewoonlik nie die een wat die hek beheer nie, so as 'n een-nag gas was dit onduidelik dat die knoppie juis die hek sou oop- en toemaak.

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Central and tidy, but parking and remote control are confusing.

Easy to find, centrally located and very friendly service, but the arrangements regarding the parking and gate remote control was confusing. As a matter of habit, I don't park on anyone's "lawn", which in the rain and dark was quite a feat. Also, the red button on a remote control is usually not the one that controls the gate, so as a one-night guest it was unclear that the button would actually open and close the gate.

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Gageechia P - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Gageechia P
Individual traveler

Heart warming and home safe environment.

The owner and the place are very nice. Listens to the guests and makes sure they are fine and settled in.

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Pellie B - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pellie B
With spouse/partner

Dokters besoeke.

Hierdie bly een van ons gunstelinge vir oornagverblyf. Caroline is ook baie vriendelik en behulpsaam! Onthou net om jou eie ligte saam te neem vir beurtkrag.

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Doctors visits.

This remains one of our favorites for overnight stays. Caroline is also very friendly and helpful! Just remember to bring your own lights for load shedding.

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Karen B - Jul 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Karen B
Individual traveler

Was very pleasant.

Could do with 2 toilet rolls at least and possibly a fresh towel for guests staying a week. Otherwise, it was perfect and 5 stars to Caroline.

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Bronwyn D - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bronwyn D
With spouse/partner

Sien sterre.

Dit was ons 2de keer daar en sal hulle aanbeveel.

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See stars.

This was our 2nd time there and would recommend them.

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Anonymous Guest - May 2023
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
4/5
Anonymous Guest
Individual traveler
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Anonymous Guest - May 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Very nice stay.

Would recommend Elephants Heart really easy to find and in quiet neighborhood very clean place biine.

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Pierre V - Apr 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pierre V
With spouse/partner

Kort tydjie, maar gerieflik en netjies.

Te kort om regtig iets by te voeg.

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Short time, but comfortable and tidy.

Too short to really add anything.

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Millissa S - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Millissa S
Family with young children

Fantastic.

The host was very friendly and our stay was welcoming and perfect.

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Magda V - Apr 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magda V
With spouse/partner

Goeie kommunikasie van gasvrou. Vriendelike ontvangs. Netjies en gerieflik.

Die blyplek se ligging was uitstekend vir ons behoefte. Ons het baie lekker gebly.

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Good communication from hostess. Friendly reception. Neat and comfortable.

The accommodation's location was excellent for our needs. We had a very nice stay.

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Mike B - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Mike B
With spouse/partner

Als voor die wind.

Sal weer daar oorbly as ek weer in die omgewing moet wees. Waarde vor geld. ️

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Like before the wind.

Will stay there again if I'm in the area again. Value for money. ️

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Tegan F - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tegan F
With spouse/partner

Caroline was baie nice, vriendelik en het ons baie welkom laat voel.

Ons was baie mooi verwelkom en ons sal vir Elephant's Heart enige tyd weer besoek. Baie dankie Caroline, en vir Shirley, baie dankie.

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Caroline was very nice, friendly and made us feel very welcome.

We were very well received and we will visit Elephant's Heart again anytime. Thank you very much Caroline, and for Shirley, thank you very much.

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Johdey A - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johdey A
With spouse/partner

Beautiful, neat and safe place, with the host a message away.

Warmly welcomed by the friendly host, Caroline, to a neat and tidy place. The place had everything we needed for the type of stay we were planning on. Safe parking and a beautiful garden. Will definitely book at Elephant's Heart again.

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Ilezia V - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ilezia V
With spouse/partner

Vriendelik ontvang en baie gasvry.

Die dame het baie goed met ons gekommunikeer en was baie behulpsaam. Ons het laat ingeboek en dit was beurtkrag ook. Sy het ons vriendelik ontvang en ons na ons kamer vergesel. Baie dankie Elephant's Heart vir julle groot hart. Ons het baie tuis gevoel en die kamer was baie gerieflik.

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Friendly reception and very hospitable.

The lady communicated with us very well and was very helpful. We checked in late and it was load shedding too. She received us kindly and accompanied us to our room. Thank you so much Elephant's Heart for your big heart. We felt very much at home and the room was very comfortable.

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Tokkie R - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tokkie R
With spouse/partner

Lieflik.

Netjies en vriendelik.

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Lovely.

Neat and friendly.

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Lucas S - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lucas S
With spouse/partner

Daar was nie airconditioner nie.

Swembad sou aanwins gewees het.

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There was no air conditioner.

Pool would have been an asset.

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Brandon R - Feb 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Brandon R
With spouse/partner

Pleasant, and quiet.

Location is perfect, near shopping mall, not far from CBD.

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Stiena M - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stiena M
Individual traveler

Baie rustige area en baie vriendelike personeel. Caroline het uit haar pad gegaan om my so gemaklik as moontlik te laat voel. Wonderlike mense.

Ek het by Elephant's Heart my hele jaar se verblyf vooruit geboek en ek sal dit vir enige iemand anders aanbeveel.

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Very peaceful area and very friendly staff. Caroline went out of her way to make me feel as comfortable as possible. Wonderful people.

I booked my whole year's stay at Elephant's Heart in advance and I would recommend it to anyone else.

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Charmaine V - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charmaine V
With spouse/partner

Was vriendelik onvang, plekkie was mooi skoon.

Ons was vriendelik onvang, plekkie was skoon en netjies. lekker naby al die groot winkelsentrums en medi clinics. Ons gasvrou het uit haar pad gegaan om my te laat tuis voel terwyl my man in die hospitaal was.

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Was a friendly welcome, place was nice and clean.

We were kindly received, the place was clean and tidy. nice and close to all the big shopping centers and medi clinics. Our hostess went out of her way to make me feel at home while my husband was in the hospital.

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Harried F - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Harried F
With spouse/partner

Dit was baie rustig.

Ons het dit baie geniet.

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It was very peaceful.

We enjoyed it very much.

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Derick C - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Derick C
Individual traveler

Huis weg van die huis.

Caroline is die perfekte gasvrou en gaan uit haar pad om mens te akkommodeer.

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Home away from home.

Caroline is the perfect hostess and goes out of her way to accommodate.

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Amanda S - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amanda S
With spouse/partner

Baie sentraal geleë.

Eienaar is baie gasvry. Het aan aan ons vereistes voldoen.

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Very centrally located.

Owner is very hospitable. Met our requirements.

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Jeanne D - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jeanne D
With spouse/partner

Well situated in a quiet suburb.

A clean, neat, spacious and well stocked self-catering unit. Well situated in a quiet suburb in the north of Cape Town. The unit is easily accessible with safe parking available. Caroline was a gracious and welcoming hostess.

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David B - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David B

Netjies, veilig en goed ingerig.

Wonderlike ligging, naby aan alles. Skoon en netjies.

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Neat, safe and well appointed.

Great location, close to everything. Clean and tidy.

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Nigel P - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nigel P
With spouse/partner

Baie rustig en stil.

Lekker plekkie om weg te breek.

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Very calm and quiet.

Nice place to break away.

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Wilma V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilma V
Individual traveler

Heerlike ruim verblyf gehad.

Stil en rustige area. Binne bereik van snelweë. Cape Gate. Makro. Gerieflike verblyf.

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Had a lovely spacious stay.

Quiet and peaceful area. Within reach of highways. Cape Gate. Macro. Comfortable accommodation.

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Millissa S - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Millissa S
With spouse/partner

Wonderlik.

Die kliëntediens was wonderlik en vriendelik.

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Wonderful.

The customer service was great and friendly.

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Joey L - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joey L
With spouse/partner

Uitstekend.

Caroline is so behulpsaam en vriendelik. Sal beslis weer daar bly. Lekker naby alles, maar rustig weg van verkeer en geraas.

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Outstanding.

Caroline is so helpful and friendly. Will definitely stay there again. Nicely close to everything, but quietly away from traffic and noise.

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Patencia C - Nov 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Patencia C
With spouse/partner

Quiet and relaxing.

The establishment is very quiet, the host is extremely friendly and helpful.

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Michelle K - Nov 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Michelle K
With spouse/partner

Stil en aangenaam.

Die kamer was voldoende en die area veilig en naby die hoofroetes en winkels.

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Quiet and pleasant.

The room was adequate and the area safe and close to the main routes and shops.

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Wanita U - Oct 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Wanita U
On business

Netjies, veilig en goed ingerig.

Netjiese, skoon plek, veilig en naby aan die hoofpaaie. Baie lekker gebly. Kan beslis aanbeveel.

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Neat, safe and well appointed.

Neat, clean place, safe and close to the main roads. Very nice stay. Can definitely recommend.

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Cassie C - Sep 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Cassie C
On business

Veiligheid, rustigheid.

Die veiligheid, rustigheid en privaatheid was baie lekker.

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Safety, tranquility.

The safety, tranquility and privacy were very nice.

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Elmar V - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmar V
Individual traveler

Baie gerieflik en vriendelik ontvang en mooi skoon.

Wifi was nie great nie, het gesukkel om connected te bly. Verder was dit baie lekker, gaan weer daar bly.

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Very comfortable and friendly welcome and nice and clean.

Wifi was not great, struggled to stay connected. Other than that it was very nice, will stay there again.

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Elephant's Heart 's response

Baie dankie vir die resensie. Ons sal definitief kyk waar die probleem is en reg maak.

Elephant's Heart
Elmar V - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Elmar V
Individual traveler

Vriendelike diens en lekker stil. Plek is baie netjies en waarde vir geld.

Gaan definitief elke trip wat ek Kaap toe moet kom, hier bly. Vir my doeleindes is die ligging 100% en die plek is bekostigbaar, skoon en netjies.

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Friendly service and quiet. Place is very neat and value for money.

Definitely going to stay here every trip I have to come to the Cape. For my purposes the location is 100% and the place is affordable, clean and tidy.

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Shaneen F - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaneen F
With spouse/partner

Stil en vreedsaam.

As 'n nuwe gesin was dit die beste plek om kwaliteittyd saam te spandeer.

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Quiet and peaceful.

As a new family, it was the best place to spend quality time together.

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Calvin S - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Calvin S
Individual traveler

Wonderlik.

Goeie diens, baie vriendelik en netjies. Sal weer gebruik maak van akkommodasie.

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Wonderful.

Good service, very friendly and tidy. Will use accommodation again.

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Keith N - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Keith N
Individual traveler

Short stay in CPT. Elephant's Heart was ideally situated for me to get to the places I needed to be.

Rescheduled my stay at very short notice, will definitely return.

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Sonja J - Jul 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Sonja J

Family on holiday visiting family.

Friendly welcoming and the rooms had all we need.

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Noluthando D - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Noluthando D
Individual traveler

Very neat and I was welcomed very well.

Very warm welcome, lovely stay with a homely feel.

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Pellie B - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Pellie B
With spouse/partner

Ons het 1 nag oorgeslaap.

Die woonstel was skoon en netjies, en die eienaar is baie vriendelik.

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We stayed 1 night.

The apartment was clean and tidy, and the owner is very friendly.

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Hilmir J - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hilmir J
With spouse/partner

Baie lekker en gemaklik.

Was ons tweede keer en elke keer vriendelik ontvang. Is baie gerieflik en netjies. Sal weer daar gaan oornag.

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Very nice and comfortable.

Was our second time and every time we received a friendly welcome. Is very comfortable and neat. Will stay there again.

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Janeatha V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janeatha V
With spouse/partner

Fantasies.

Hierdie is ons tweede bespreking by Elephants Heart. Die plekkie is verskriklik mooi en skoon, nes die foto's. Die eienaar is altyd vriendelik en baie behulpsaam. Sal hierdie plekkie vir enige iemand aanraai. Sal weer hier bespreek.

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Keenan Juwain C - Apr 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Keenan Juwain C
With spouse/partner

Awesome.

Everything about this place is nice. Owner is friendly and very welcoming. Would recommend it anytime.

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Bronwyn D - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bronwyn D
With spouse/partner

Small and intimate.

The owner was very friendly. We made the booking early evening and was happy that they were able to assist. There's Wi-Fi and towels, coffee, tea, sugar and milk are provided. The place was exceptionally clean and neat. Thank you.

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Morton S - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Morton S
With spouse/partner

Lekker en gemaklik.

Die perseel het 'n elektroniese hek in die parkeerterrein en 'n aparte ingang tot die verblyf. Alles was mooi netjies. Die TV is in die sitkamer, maar daar word 'n kombersie verskaf om jou warm te hou terwyl jy kyk.

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Nice and comfortable.

The premises have an electronic gate in the car park and a separate entrance to the accommodation. Everything was pretty neat. The TV is in the living room, but a blanket is provided to keep you warm while you watch.

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Michele D - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michele D
Individual traveler

Baie netjies en rustig en daar is alles wat 'n mens nodig het.

Ek het my verblyf baie geniet en sal beslis weer terugkeer.

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Very neat and peaceful and there is everything one needs.

I really enjoyed my stay and will definitely return.

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Sandra N - Mar 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
1/5
Sandra N

Sal nie weer daarheen gaan nie.

Die yskas het nie gewerk nie en toe ek dit aanmeld was ek eers gevra wat het jy dan met die yskas gemaak? En waarom het jy nie gekyk nie? Ek neem aan alles werk en gaan nie alles dophou om te sien of dit werk nie. Ek moes my kos weg gooi wat in die yskas sleg geword het en het n dag vroëer gery. Daar is nie aangebied om vir my verlies te betaal nie. Die bed is baie ongemaklik en die matras skuif van die base af. Die vloere is geteel en daar was geen besem om die vloer mee te vee nie. As jy die 'bare minimum' wil hê en net 'n plek om te slaap is dit die plek vir jou maar gerief en gemak is ongelukkig nie hier nie. Ek was bitter teleurgesteld in die plekkie; ek sal volgende keer eerder meer betaal want jy kry net net hier waarvoor jy betaal nie.

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Will not go there again.

The fridge didn't work and when I reported it I was first asked what did you do with the fridge? And why didn't you look? I assume everything works and am not going to watch everything to see if it works. I had to throw away my food that went bad in the fridge and drove a day earlier. There was no offer to pay for my loss. The bed is very uncomfortable and the mattress shifts from the bases. The floors were carpeted and there was no broom to sweep the floor with. If you want the 'bare minimum' and just a place to sleep this is the place for you but unfortunately comfort and convenience are not here. I was bitterly disappointed in the place; I would rather pay more next time because you only get what you pay for here.

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Lilian S - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lilian S

Dit was 'n absolute plesier om by Caroline se perseel oor te bly.

Elephant's Heart is elke keer 'n treffer om te bly.

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It was an absolute pleasure to stay at Caroline's place.

Elephant's Heart is a hit to stay every time.

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Willem N - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
1/5
Willem N
With spouse/partner

Baie netjiese en skoon plek, lekker geslaap.

Baie netjiese skoon kamer, baie lekker geslaap. Skoonmaak besems pas nie agter die badkamerdeur nie en dit is onvanpas om dit in die kamer te stoor. Enkele klein houers melk sal baie goed wees vir tee en koffie aangesien meeste gaste 1 of 2 nagte oorslaap en nie almal wil vars melk koop nie. 'n Staanwaaier vir die warm somersaande is 'n moet aangesien daar geen lugreëling in die kamer is nie.

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Very neat and clean place, slept well.

Very neat clean room, slept very well. Cleaning brooms do not fit behind the bathroom door and it is inappropriate to store them in the room. A few small containers of milk will be very good for tea and coffee as most guests stay 1 or 2 nights and not everyone wants to buy fresh milk. A standing fan for the hot summer evenings is a must as there is no air conditioning in the room.

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Janeatha V - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janeatha V
With spouse/partner

Fantasies!

Ek sal definitief weer hier bespreek. Die eienaar was baie behulpsaam en vriendelik gewees. Ons het so welkom gevoel. Die plekkie was baie skoon en netjies gewees. Sal definitef aanbeveel.

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Surina M - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Surina M
With spouse/partner

Was baie sentraal vir waar ons wou wees.

Ons wou naby eetplek gewees het en naby pns seun wat in Okavango road bly. Was baie gerieflik geleë. Sou net graag 'n waaier of aircon wou hê.

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Was very central to where we wanted to be.

We wanted to be close to eating places and close to pns son who lives in Okavango road. Was very conveniently located. Just would have liked a fan or aircon.

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Daniëlle K - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Daniëlle K
With spouse/partner

Dit was baie lekker.

Rustig en presies wat ek nodig gehad het.

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It was very nice.

Quiet and exactly what I needed.

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Judy B - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Judy B
Family with teenagers

Skoon, netjies en veilig.

Wonderlike ligging, naby aan alles. Skoon en netjies.

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Clean, tidy and safe.

Great location, close to everything. Clean and tidy.

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Ruddi D - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruddi D
Family with young children

Wonderlik en gemaklik.

Ons was vriendelik ontvang en kon gemaklik rondbeweeg. Plek is gemaklik, privaat en weg van stad geraas! Sa beslis weer gaan!

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Wonderful and comfortable.

We were kindly received and could move around comfortably. Place is comfortable, private and away from city noise! Will definitely go again!

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R S - Sep 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
R S
Family with teenagers

Gerieflik perfek.

Baie dankie, ons het baie lekker gebly. Altyd so baie netjies en vriendelike ontvangs. Sal vir seker weer daar bly.

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Conveniently perfect.

Thank you very much, we had a great stay. Always such a very neat and friendly reception. Will stay there again for sure.

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Shaneen F - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shaneen F
With spouse/partner

Verblyf was wonderlik.

Die eienaar was baie vriendelik en toegewend. Vreedsame stilte en 'n mooi groen tuin vol plante het gesorg vir 'n vars en vredevolle naweekkuier. Binneparkering is veilig en mooi uiteengemerk. Kamer was baie netjies en skoon. Ons was baie gemaklik.

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Stay was great.

The owner was very friendly and accommodating. Peaceful silence and a beautiful green garden full of plants made for a fresh and peaceful weekend visit. Indoor parking is safe and well marked. Room was very neat and clean. We were very comfortable.

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Keenan Juwain C - Jul 2021
Overall rating
Cleanliness
1/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
3/5
Keenan Juwain C

Home away from home.

The level of service is tops.

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Christo V - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christo V
With spouse/partner

Ons was baie gemaklik in die eenheid.

Ons sal graag aanbeveel dat daar iets gedoen word vir die vrouens, sodat hul grimering en hare kan doen. Lig was onvoldoende en daar is nie 'n kragpunt by die spieël wat voorsien word nie.

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We were very comfortable in the unit.

We would like to recommend that something be done for the women, so that they can do their make-up and hair. Light was insufficient and there is no power point with the mirror provided.

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Marcel L - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marcel L
Family with young children

Gemaklik, netjies en goed geleë.

Baie tevrede en sal weer gaan.

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Comfortable, neat and well located.

Very satisfied and will go again.

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Hilmir J - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hilmir J
With spouse/partner

Baie Lekker!

Ons was baie goed ontvang, baie vriendelik en aangenaam. Sal beslik weer daargaan oornag. Plek is baie netjies en veilig en stil.

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Very nice!

We were very well received, very friendly and pleasant. Will definitely stay there again. Place is very neat and safe and quiet.

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Hendrik Jacobus J - Apr 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Hendrik Jacobus J
On business

Baie lekker gebly.

Was baie hartlik ontvang. Die kamers was baie mooi skoon en netjies. Het lekker rustig geslaap met die stilte om my. Die WiFi-opvangs was klein bietjie swak, maar kon dam die nodige doen. Die TV-kanale kan dalk bietjie meer wees wat beskikbaar is. Het nogsteeds baie lekker gebly. Baie dankie aan Elephant's Heart vir die goeie verblyf. Sal weer van julle gebruik maak.

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Very nice stay.

Was very warmly received. The rooms were very nice clean and tidy. Slept peacefully with the silence around me. The WiFi reception was a little weak, but could do what was needed. The TV channels may be a bit more available. Still had a very nice stay. Many thanks to Elephant's Heart for the good stay. Will use you again.

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Christoff S - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Christoff S
With spouse/partner

Baie netjies, goeie waarde vir geld! Regte plek om te stop vir 'n oornag of 2.

Goed ingerigte plekkie, met veilige parkering vir voertuie. Skoon en netjies!

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Very neat, good value for money! Right place to stop for a night or 2.

Well appointed place, with secure parking for vehicles. Clean and tidy!

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Shannon V - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shannon V
With spouse/partner

Feels like home.

Very friendly reception and excellent service. We stayed for 5 nights in a spacious and comfortable unit. Well situated near the N1 and shopping. Peaceful and quiet surrounds. Definitely would stay here again!

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Melville H - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melville H
With spouse/partner

Dit was lekker!

Dit was lekker om daar te oornag, rustig en lekker geslaap.

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It was nice!

It was nice to spend the night there, peaceful and slept well.

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Keenan Juwain C - Feb 2021
Overall rating
Cleanliness
1/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Keenan Juwain C
With spouse/partner

A home away from home.

Everything was nice about the place and the owner was very friendly and welcoming. enjoyed the peace and quiet. Just that maybe get more DStv channels.

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Pierre C - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pierre C
With spouse/partner

Perfekte ligging!

Ons het slegs een aand oornag, maar die fasiliteite is van so 'n aard, dat jy langer kan bly met selfsorggeriewe. Caroline se vriendelikheid en behulpsaamheid is uit die boeke uit. Plek is skoon en perfek geleë. Ek sal definitief weer daar slaap.

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Perfect location!

We only stayed one night, but the facilities are of such a nature that you can stay longer with self-catering facilities. Caroline's kindness and helpfulness is off the books. Place is clean and perfectly located. I will definitely stay there again.

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Lodine V - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lodine V
With spouse/partner

Ons kuier was maar baie kort, een aand, maar ons het dit vreeslik geniet, asook is dit in oulike plekkie, heerlik geslaap!

Elephant's Heart is in baie lekker oornagplekkie, met alles wat mens benodig, asook die ligging is fantasties dis veilig en naby alle winkels ens. Sal beslis weer daar wil oornag.

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Our visit was only very short, one night, but we really enjoyed it, and it was in a cute place, we slept great!

Elephant's Heart is in a very nice overnight place, with everything you need, as well as the location is fantastic, it's safe and close to all shops etc. Would definitely stay there again.

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Anneke V - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke V
With spouse/partner

Ruim, skoon en veilig, beste in Brackenfell.

Ons was tussen huise en moes daarom van gastehuise gebruik maak. Beslis die beste een van die gastehuise waarin ons in hierdie tyd moes woon. Ons het heerlik gebly, baie veilig en gasvry. Kan beslis aanbeveel.

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Spacious, clean and safe, best in Brackenfell.

We were between houses and therefore had to use guest houses. Definitely one of the best guest houses we have had to stay in during this time. We had a wonderful stay, very safe and hospitable. Can definitely recommend.

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Gershwin W - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gershwin W
With spouse/partner

Waarde vir geld.

Het voldoen aan ons vereistes vir oornagverblyf.

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Value for money.

Met our overnight stay requirements.

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Joe-ann L - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joe-ann L
Individual traveler

Lovely stay at a lovely location.

Very quiet and safe area, close to a large shopping area and the N1. The apartment was extremely comfortable with modern furnishings and everything you need for a comfortable stay, plus secure parking. Caroline was a fantastic hostess. I will absolutely stay there next time I am in Cape Town.

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Annelie E - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelie E
With spouse/partner

Baie lekker gebly, vriendelik, laat jou dadelik tuis voel.

Vriendelike ontvangs, mooi, gerieflik en skoon, veilige parkering. Ons sal Elephant's Heart beslis aanbeveel vir enige iemand wat 'n heerlike blyplek benodig.

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Very nice stay, friendly, makes you feel right at home.

Friendly reception, nice, convenient and clean, secure parking. We would definitely recommend Elephant's Heart to anyone who needs a wonderful stay.

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Etienne S - Jan 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Etienne S
With spouse/partner

Gerieflike grootte vir twee persone met alles wat jy nodig het in die kombuis en badkamer.

Veilige parkering agter elektroniese hekke, ruim een slaapkamer woonstel met alle benodigdhede. Vriendelike en gasvry mense.

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Comfortable size for two people with everything you need in the kitchen and bathroom.

Secure parking behind electronic gates, spacious one bedroom apartment with all necessities. Friendly and hospitable people.

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Randall S - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Randall S

Baie rustig gewees.

Dit is 'n baie stil area om te ontspan.

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Been very calm.

It is a very quiet area to relax.

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Ian P - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ian P
Family with teenagers

Gepas vir my behoeftes.

Onthou net die ekstra bed, bo en behalwe die dubbelbed is 'n sleeper couch wat oopmaak.

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Suitable for my needs.

Just remember the extra bed, above and beyond the double bed is a sleeper couch that opens.

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Curlen S - Dec 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
2/5
Safety
5/5
Value for money
3/5
Curlen S
With friends

Rustig en lekker.

Dit was baie stil, net waarvoor ons gesoek het.

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Quiet and nice.

It was very quiet, just what we were looking for.

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Nora J - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nora J

Sal hier kan bly vir altyd.

Die ontvangs was baie goed. Alles wat jy kan benodig was in die gastekamer. Kamer was baie, baie gerieflik en ek het heerlik geslaap! Badkamer is ook goed toegerus!

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Will be able to stay here forever.

The reception was very good. Everything you could need was in the guest room. Room was very, very comfortable and I slept great! Bathroom is also well equipped!

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Elephant's Heart 's response

Baie dankie Nora vir jou resensie!
Kom gerus weer!

Elephant's Heart
Anya O - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anya O
Family with young children

A lovely, cosy spot to relax with shops and entertainment close by.

I really enjoyed our stay. It's quiet and secluded with friendly people who welcomed us.

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Elephant's Heart 's response

Thanks Anya, we're so happy you had a lovely stay with us.

Elephant's Heart
Esmé B - Aug 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Esmé B
Individual traveler

Skoon, veilige oornagplek.

Ek sal weer by Elephant's Heart oornag indien nodig.

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Clean, safe place to stay.

I would stay at Elephant's Heart again if needed.

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Elephant's Heart 's response

Baie dankie Esme, ons hoop om jou weer te sien.

Elephant's Heart
Juanita V - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Juanita V
With spouse/partner

Dit was awesome.

Dit is 'n pragtige plekkie rustig en veilig. Lieflike ontvangs.

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Elephant's Heart 's response

Dis baie gaaf van jou Jo-anne, dankie vir jou resensie

Elephant's Heart
Mathilda H - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Mathilda H
With spouse/partner

Baie lekker, en daar was als in wat 'n mens kan nodig kry.

Ons het baie lekker daar oornag en die gasvrou het uit haar pad gegaan om ons te laat tuis voel. Baie dankie.

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Very nice and the place has everything you need.

We had a great night and the hostess went out of her way to make us feel at home. Thank you very much.

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Elephant's Heart 's response

So bly jy'd lekker oornag by ons.

Elephant's Heart
Elton P - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elton P
With spouse/partner

Wonderlik.

Dit is 'n baie lekker plek om in te woon en baie veilig.

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Wonderful.

It is a very nice place to live and very safe.

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Elephant's Heart 's response

Baie dankie Elton, kom gerus weer.

Elephant's Heart
Ashley E - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ashley E
With spouse/partner

Baie nice.

Die ontvangs was nice, plek skoon en baie rustige area.

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Very nice.

The reception was nice, place clean and very peaceful area.

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Elephant's Heart 's response

Dankie Ashley, bly jy'd jou verblyf geniet.

Elephant's Heart
Chris K - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Chris K
With spouse/partner

Baie aangenaam.

Baie aangename warm en welkom ontvangs. Sal dit vir enige iemand aanbeveel. Veilige area en veilige parkering.

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Very pleasant.

Very pleasant warm and welcome reception. Would recommend to anyone. Secure area and secure parking.

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Elephant's Heart 's response

Baie dankie, Chris vir jou mooi resensie.

Elephant's Heart
Kobus V - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Kobus V
With spouse/partner

Netjies skoon akkommodasie, stil woonbuurt en baie sentraal naby groot sentrums.

Is baie hartlik deur die bestuurderes ontvang en vinnig ingelig oor die do's en don'ts. Verblyf (badkamer/kombuis/kamer) was absoluut silwerskoon met 'n gerieflike bed en 'n goed toegeruste kombuis vir vinnige kosse. Slamlock veiligheidshek wat dit moontlik maak om skuifdeur oop te hou vir vars lug. Veilige parkering agter 'n elektroniese hek en meer as genoeg beligting om paadjie in donker te verlig. Hier kan jy rustig slaap in 'n baie stil omgewing. Baie vriendelike en behulpsame mense. Sien uit na ons volgende verblyf daar.

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Neat clean accommodation, quiet neighborhood and very central close to major centres.

Was very warmly received by the managers and quickly informed about the do's and don'ts. Accommodation (bathroom/kitchen/room) was absolutely spotless with a comfortable bed and a well equipped kitchen for quick meals. Slamlock safety gate that allows sliding door to be kept open for fresh air. Secure parking behind an electronic gate and more than enough lighting to illuminate the path in the dark. Here you can sleep peacefully in a very quiet environment. Very friendly and helpful people. Looking forward to our next stay there.

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Elephant's Heart 's response

Fantasties :)
Ons sien uit om jou weer te verwelkom.

Elephant's Heart
Marilyn V - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marilyn V
With spouse/partner

Lenie is 'n baie goeie bestuurder - sy het ons baie welkom laat voel.

Baie goeie waarde vir ons geld. Lenie was so behulpsaam en vriendelik. Die ligging was perfek, baie naby die aksienetbal-arena en alle winkels.

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Lenie is a very good manager - she made us feel very welcome.

Very good value for our money. Lenie was so helpful and friendly. The location was perfect, very close to the action netball arena and all shops.

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Elephant's Heart 's response

So bly ons kon julle help! Dankie vir jou woorde.

Elephant's Heart
Hilary S - Jan 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hilary S
With spouse/partner

All good.

Friendly, helpful owner, comfortable bed.

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Elephant's Heart 's response

Thank you Hilary, appreciate your review!

Elephant's Heart
Anonymous Guest - Jan 2019
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
Individual traveler
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Jerome J - Jan 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Jerome J
Individual traveler

Spacious and comfortable.

The place was neat, clean and very comfy. Host was very helpful and friendly and tried to make sure that everything was perfect. Will definitely recommend.

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Elephant's Heart 's response

Thanks very much for your review Jerome, we're so happy you enjoyed your stay.

Elephant's Heart
Michelle B - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Michelle B
Individual traveler

Dit was fantasties om daar te bly.

Dit was skoon en netjies met vriendelike en behulpsame ontvangs. Gemaklike bed en goeie WiFi met 'n lekker stort. Dis rustig en privaat en redelik veilig en sentraal geleë.

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It was fantastic to stay there.

It was clean and tidy with friendly and helpful reception. Comfortable bed and good WiFi with a nice shower. It's quiet and private and quite safe and centrally located.

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Elephant's Heart 's response

Dankie Michelle, jou resensie is gewaardeer. Ons hoop om jou weer te sien.

Elephant's Heart
Estimarie D - Jan 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
4/5
Estimarie D
With spouse/partner

Die eenheid was netjies.

Goed ingerig. Kort vir seker 'n spieëlkas of tafel in slaapkamer waar mens kan regmaak. Ons was dankbaar om voor 14:00 te kon inklok, maar voel wel dat daar bietjie gekyk moet word na hoe gaste ontvang word en die uitkloktyd moet gerespekteer word. Daar was al rondom half 9 'n versoek om die beddegoed af te haal om te kan was terwyl ons van plan was om 9 uur al uit te klok en die uitkloktyd eintlik eers 10 uur is.

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The unit was neat.

Well appointed. Short for sure a mirror cabinet or table in bedroom where one can fix things. We were grateful to be able to check in before 14:00, but do feel that some attention should be paid to how guests are received and that the check-out time should be respected. There was already around half past 9 a request to take down the bedding to be able to wash, while we were planning to check out at 9 o'clock and the check-out time is actually only 10 o'clock.

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Elephant's Heart 's response

Goeiedag Estimarie,

Ek is baie teleurgesteld om te hoor die diens wat jy ontvang het is nie op ons standaard nie. Die eienaar was nie in die Kaap vir 'n paar weke nie en ons het n tydelike persoon gehad om mense inteboek. Die eienaar, is nou terug en ons is vanplan om n ontvangs area te bou en die eienaar sal self mense in en uitklok sowel as oorsien van die skoonmaak dames.

Weereens vra ons om verskoning vir die ongerief.

Baie dankie vir jou resensie!

Elephant's Heart
Nicky G - Dec 2018
Overall rating
Cleanliness
5/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
5/5
Nicky G
Family with teenagers

Verblyf was oukei.

Die enigste twee probleme wat ek gehad het, ek kon hulle nie kry om in te boek nie en ek het gesê my dogter is 14 jaar oud en toe ons arriveer was daar nie 'n bed of 'n stapelbed vir haar nie en die dame sê nee, sy kan seker by my en my vrou slaap op een bed. Dit is nie goed nie.

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Our stay was okay.

We only had 2 problems. Firstly, we struggled to find someone to actually book us in. Secondly, we requested a bed or a bunk bed for our 14 year old daughter and when we got there, there was no bed. The manager said that she could just sleep between me and my wife, which is unacceptable.

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Elephant's Heart 's response

Beste Nicky,

Baie jammer om te hoor jy het probleme gehad om in te boek. Ek sal beslis uitvind hoekom die klokkie nie werk nie en sal ook 'n ander manier kry om inboek vinniger en geriefliker te maak.

Oor die verblyf, die bank in die voorkamer is 'n slaapbank wat afslaan. Dit is waar jou dogter kon geslaap het. Nie seker hoekom jy nie daarvan gesê is nie. Ek vra groot om verskoning daarvoor en sal met die dame daaroor praat.

Ek hoop jy sal weer terugkom. Ek sal persoonlik vir jou kom ontmoet en seker maak jy’s gemaklik.

Elephant's Heart
Courtney D - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Courtney D
With spouse/partner

Vriendelik, gemaklik en fantastiese diens.

Baie vriendelik, die lieflike dame wou ek graag in my sak sit en saamvat terug NZ toe. Die kamers is pragtig skoon en netjies met alles wat jy sou nodig hê vir 'n week se verblyf. Vriendelik en veilig. Agter hek parkering. Is baie akkommoderend en het selfs vir ons 'n naelknipper geleen.

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Friendly, comfortable and fantastic service.

Very friendly, the lovely lady I wanted to put in my bag and take with me back to NZ. The rooms are beautifully clean and tidy with everything you would need for a week's stay. Friendly and safe. Rear gate parking. Is very accommodating and even lent us a nail clipper.

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Elephant's Heart 's response

Baie dankie vir jou resensie! Ons hoop om julle weer te sien.

Elephant's Heart
Elzana B - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Elzana B
With spouse/partner

Baie netjies.

Ons is baie vriendelik ontvang en die eenheid was baie netjies en skoon. Ons het baie lekker gebly en sal enige tyd weer daar gaan oorbly.

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Very neat.

We were received very kindly and the unit was very neat and clean. We had a great stay and would stay there again anytime.

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Elephant's Heart 's response

Baie dankie vir jou resensie. Dit was n plesier om julle as gaste te ontvang.

Elephant's Heart
Daniel J - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Daniel J
With spouse/partner

Very convenient and close to hospital and the shopping mall.

The owner was very friendly and helpful. We enjoyed our stay at elephants heart, and will definitely stay there again if we need a place to stay.

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Elephant's Heart 's response

Thank you for your review, Daniel, we hope to see you soon!

Elephant's Heart
Fagma K - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Fagma K
Family with young children

Alles was perfek.

Regte juweel sal enige een aanbeveel om hier te bly. Dus net, die atmosfeer is fantasties en die kliëntediens uit die boonste rakke.

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Everything was perfect.

True jewel and will recommend staying there to anyone. The atmosphere is fantastic and the client service was excellent.

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Elephant's Heart 's response

Baie dankie, Fagma! Jy's enige tyd welkom terug!

Elephant's Heart
Franco I - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Franco I
With spouse/partner

Het baie tuis gevoel.

Sal enige tyd die verblyf aanbeveel en sal definitief weer terugkom.

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Felt very at home.

Would recommend the accommodation anytime and will definitely come back again.

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Elephant's Heart 's response

Dankie Franco, julle resensie word waardeer

Elephant's Heart
Reney V - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Reney V
With spouse/partner

Gerieflik.