Family Retreat Near The Beach
Review Summary
Jan V - Mar 2024
Overall rating
See en bos vakansie.
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Sea and forest holiday.
There are elements of the apartment that need maintenance and these have been brought to the attention of the owner, but everything is overall clean and tidy. Although the apartment is small, there are large lawns, walking trails, a pond, a swimming pool and a rugby field to keep small children occupied. Five minutes drive from centers and Saltrock's beach. Overall good value for money and the owner was very helpful with any queries.
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Family Retreat Near The Beach 's response
Haai Jan,
Ons is natuurlik Engelssprekendes en het Google Translate gebruik om ons met ons Afrikaans te help. Verskoon ons asb. as dit nie sin maak nie.
Ons is regtig jammer oor die probleme wat u tydens u verblyf ondervind het. Die skoonmaakmaatskappy en eiendomsbestuurder het nie hul verantwoordelikhede nagekom nie, en ons verstaan hoe frustrerend dit moes gewees het.
Nadat ons die saak verder ondersoek het, het ons besef dat ons eiendomsbestuurder 'n ongeluk gehad het, en die vervangingstoesighouer was nie vertroud met die prosedures nie. Ons neem onmiddellike stappe om die situasie reg te stel en te voorkom dat soortgelyke voorvalle in die toekoms plaasvind. U terugvoer is vir ons van onskatbare waarde, aangesien ons daarna streef om ons dienste voortdurend te verbeter.
Ons hoop dat u ons nog 'n kans sal gee om 'n beter ervaring te bied. Ons is daartoe verbind om dinge vir u reg te maak.
Hartlike groete,
Courtney en Kevin
Christiaan V - Mar 2024
Overall rating
Lekker.
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Nice.
Very nice place, very neat and clean.
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Family Retreat Near The Beach 's response
Baie dankie vir jou vriendelike resensie, Christiaan. Ons het dit baie geniet om julle te huisves, en sien uit daarna om julle weer in die toekoms te laat bly.
- Capacity: 4 people
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Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 917 Sheffield Beach Road, Unit K7C, Sheffield Manor Estate, Ballito, Dolphin Coast, 4420, KwaZulu-Natal
- All ages welcome
