King George's Guest House
Review Summary
Ping L - Dec 2018
Overall score
A place to recall history.
King George's Guest House's response
Good day,
We are so glad you and your family enjoyed the short stay with us. We hope to see you again when you are visiting South Africa.
Regards,
King George's team
Elaine M - Jan 2018
Overall score
Pragtige historiese gebou en baie gerieflik ingerig.
King George's Guest House's response
Goeiedag Elaine ,
Dit was heerlik om julle by ons te hê en is so bly julle het julle verblyf geniet. Ons sien uit om julle weer by ons te verwelkom.
Groete, King George's Gastehuis span
Grant P - Sep 2017
Overall score
Had a pleasant stay. No surprises, which is good.
Irma D - Aug 2016
Overall score
Cold, ugly room with dirty carpet and unpleasant smell.
Read moreThis review has been translated,click hereto view the original version.
Koue, onaantreklike kamer met 'n vuil mat en 'n onaangename reuk in die kamer.
Onaantreklike kamer. Mat vuil en vol swart kolle. Vuil wit handdoek in badkamer. TV mag net sowel uit die kamer gehaal word, dit werk nie. Die ergste was die onaangename reuk in die kamer (ek weet nie of dit die vuil mat is of "damp" nie). Geen deur of gordyn voor die "shower" nie. Die bad se enamel het 'n klomp krake in en is baie grof. Yshouers in kombuis se een yskas is almal halfvol ys of het 'n paar blokkies in. Ek weet nie hoe oud die ys is nie. 'n Paar koeldranke in 'n ander yskas. Baie teleurstellend vir 'n 4-ster gastehuis! Die bed was gemaklik en die linne was skoon.
You are reading the original review,click hereto view the translated version.
King George's Guest House's response
We acknowledge receipt of the list of complaints, due to the seriousness of the complaints, I feel it is my duty to respond to them individually. It is also important to note that we have approximately between 250 and 310 bed nights in that specific room per year and it fair to say that the perceived opinion of one individual should be seen in that context. We are open for criticism and we see it as a positive and corrective action will be taken where necessary. I would therefore like to comment as follows:
- The room is not cold, our web site picture shows that it gets a fair amount of afternoon sun (Newlands room). Furthermore, it has a wall heater, electric blanket and enough quilts etc. to keep you warm.
- The room may be unattractive for some but that is only an opinion.
- There are black marks on marble floor in the bathroom. Marble sometimes comes with imperfections and there is nothing we (or anybody else) can do about it.
- The TV that she is referring to is a brand new 32 inch (80cm) flat screen TV that works. This is well within the specifications of a four star guesthouse.
- A dirty towel (possibly stained) is unacceptable. We have a very strict procedure in order to avoid such instances and if for some reason a dirty towel did make it into her bathroom, I apologise. It is a pity she did not report the instance immediately, as we could have corrected it accordingly.
- Without doing anything, the damp smell of the carpet has miraculously disappeared.
- Like most modern showers, the shower does not have a door or a curtain. It is noted that a fair amount of guests actually prefer not having a door, as it gives you more space in the shower area.
- The bath is scratched. In mitigation, however, one cannot replace the bath every time someone scratches it. We will attend to this matter accordingly.
- If the ice holders are half full or half empty is it really important.
- There may have been a few cool drinks in one fridge, but I must remind the guest that there are 3 fridges in the bar area and I can assure you, that we do a regular stock take and it is highly unlike that all 3 fridges were empty.
Dawid S - Jan 2016
Overall score
Baie aangename verblyf.
Charlene C - Dec 2015
Overall score
Aangename ervaring met goeie waarde vir geld.
Rianna V - Apr 2013
Overall score
Vriendelike, gasvrye en skoon verblyf gehad.
Michael K - Jan 2013
Overall score
It has been a home away from home
Willem V - Dec 2012
Overall score
Lovely
- Capacity: 28 people
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 2 King George Road, Mill Park, Gqeberha (Port Elizabeth), 6000, Eastern Cape
- All ages welcome
