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La Dolce Vita Guest House

Guest House

Review Summary

3.9 out of 5from 32 reviews for La Dolce Vita Guest House
Cleanliness
3.9/5
Service
3.8/5
Location
4.3/5
Safety
4.1/5
Value for money
3.6/5
Martie M - Sep 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Martie M
Family with young children

Die verblyf was puik, bespreking was maar pynlik.

Baie mooi, skoon plek.

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The stay was great, booking was just a pain.

Very nice, clean place.

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Yvonne T - Aug 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Yvonne T
With spouse/partner

Sou graag langer wou bly. Pragtige kamer.

Lekker gerus. Sal weer daar bly as ek in die omgewing is.

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Would have liked to stay longer. Beautiful room.

Have fun. Will stay there again if I'm in the area.

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Gary M - Dec 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Gary M
With spouse/partner

A one night mid-week breakaway and we enjoyed the stay and the view.

We enjoyed the complimentary boat ride and our stay. Only negatives we had was our dinner was rushed, there were no sugar-free soft drinks, no sparkling or soda water and also only one bottle of white wine to choose from. Our bed linen had small tears in it, but was clean. The lawn could also have been cut and made the place a little more kept. Other than that we loved our stay and would still recommend the venue to others.

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Elmarie B - Apr 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Elmarie B
With spouse/partner

Very enjoyable.

Great views, excellent service, friendly staff.

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Palesa L - Jan 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
1/5
Palesa L
With spouse/partner

Bad service.

Same menu for 3 days, no phones in the rooms, they served us expired yogurt, did not receive champagne as per our request.The service was not good as we have paid a lot of money.

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Anonymous Guest - Jun 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Anonymous Guest
With spouse/partner

Terribly disappointing

Misrepresentation of how the establishment is presented on their website and what the place looks like in reality. Bitterly disappointing for what you pay and the cleanliness is terrible... The place will never see me again.

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Anonymous Guest - Jun 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With spouse/partner

Staff were friendly and the room was neat and clean.

So value for money. It was good news to find out that dinner was automatically included in the quote.

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Baudine L - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Baudine L
With spouse/partner

Baie rustig en die kos was perfek vir die geleentheid.

Sien sterre.

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Very peaceful and the food was perfect for the occasion.

See stars.

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Anonymous Guest - Feb 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Anonymous Guest
With spouse/partner
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Evaldi P - Jan 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Evaldi P
With spouse/partner

Rustig en lekker.

La Dolce Vita se personeel is vriendelik en netjies, en die perseel is mooi skoon en goed uitgelê. Lieflike uitsig op die dam en in 'n veilige omgewing.

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Peaceful and nice.

La Dolce Vita's staff are friendly and neat, and the premises is clean and lain out. Lovely view of the dam and a safe area.

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Zelda D - Dec 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Zelda D
With spouse/partner

Nie waarde vir geld.

Vir 'n 4-ster-gastehuis is dit nie op standaard nie, breekgoed is gechip. Balkon van kamer was vol sigaret-as en is nooit skoongemaak in die 3 dae wat ons daar was nie. Al die TV-kanale was nie ingestel nie. Ontbyt was al 3 oggende dieselfde. Driegangmaaltyd in die aand het nie plaasgevind nie. Die Sondag het ons oorskietkos van die Saterdagaand en Sondagmiddag op die boot gekry. Nagereg met net roomys is nie aanvaarbaar vir 'n 4-ster-gastehuis nie.

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Not value for money.

For a 4 star guest house it is not up to standard, breakware is chipped. Balcony of room was full of cigarette ash and was never cleaned in the 3 days we were there. All the TV channels were not tuned. Breakfast was the same all 3 mornings. Three-course meal in the evening did not take place. On Sunday we got leftover food from Saturday night and Sunday afternoon on the boat. Dessert with just ice cream is not acceptable for a 4 star guest house.

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Frances D - Nov 2017
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
1/5
Frances D
With spouse/partner

Uiters teleurstellend.

Eerstens was dit way overpriced vir wat jy kry. Die kos was uiters swak en smaakloos. Die gastehuis het ons glad nie ingelig dat daar 'n 21st op vloer bo ons gehou gaan wees die Saterdagaand nie en die boot trip was 'n totale flop. Gaste is glad nie gewaarsku dat hul waterprobleme het nie, en het nie die waarheid gepraat nie en gesê dat dit die reservoir van die dorp is en toe is dit altyd hul watertenks wat nie in stand gehou is nie. Op ons eerste aand kon ons nie bad nie en moes uit swembad water skep vir toilette. En van die ander gaste het vir ons vertel dat daar massages ingesluit was by die pryse en ons het dit ook nie gekry nie. Die een aand was selfs ys 'n probleem om saam met ons drankies te bedien. Op die stoep waar mens buite kan eet was geen buiteligte of by trappe waar jy ingaan by die portaal nie en dit is risiko aangesien dit trappe is wat jy moet afklim na voordeur. Ons kon vir die prys wat ons betaal het even by Sun City ingeboek het en in luxury gebly het, ten minste gekry het waarvoor jy betaal het. Van die gaste wat saam ingeboek was, het selfs een aand gekoude been op hul nagereg bord gekry saam met haar sjokolade! Ons het 'n aand vroeër uitgeboek a.g.v. die swak kwaliteit van die plek en ek weet van die ander gaste het ook.

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Extremely disappointing.

First of all it was way overpriced for what you get. The food was extremely poor and tasteless. The guest house did not inform us at all that there was going to be a 21st on the floor above us on Saturday night and the boat trip was a total flop. Guests were not warned at all that they had water problems, and did not tell the truth and said that it was the reservoir of the town and then it was always their water tanks that were not maintained. On our first night we could not bathe and had to scoop water from the pool for toilets. And some of the other guests told us that there were massages included in the prices and we didn't get them either. The one night even ice was a problem to serve with our drinks. On the porch where you can eat outside there were no outside lights or at the stairs where you enter the portal and this is a risk as these are stairs that you have to climb down to the front door. For the price we paid we could have even checked into Sun City and stayed in luxury, at least you got what you paid for. Some of the guests who were booked in together even got chewed bone on their dessert plate one night along with her chocolate! We checked out a night earlier due to the poor quality of the place and I know some of the other guests have too.

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Theo V - Nov 2016
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Theo V
With spouse/partner

Uitstekend!

Wonderlike gastehuis, baie netjies, lekker rustig en puik kos.

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Excellent!

Wonderful guesthouse, very neat, nice and peaceful. Top class food.

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Chantell H - Sep 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
2/5
Chantell H
With spouse/partner

Baie slegte ondervinding, sal niemand aanbeveel om na La Dolce Vita te gaan nie!

Ons het die slegste ondervinding ooit gehad by La Dolce Vita. Ek het 'n naweek pakket bespreek vir my en my man vir ons 11de huweliksherdenking. Die totale koste van ons verblyf was R7140 en het ontbyt en aandete ingesluit asook 'n bootrit met 3 gang maaltyd die Sondag. Ek het vooraf met die personeel by die gastehuis gereël om ekstra moeite met ons kamer te doen aangesien dit 'n spesiale geleentheid was. Daar is vir ons 'n 15 cm sjokoladekoek in die kamer gesit teen R200 ekstra en 4 gewone rooi ballonne teen R100 ekstra. Die koek het geen deksel oorgehad nie en ons moes dit sny met 'n blou bottermes wat vir ons voorgesit was. Daar was geen koekbordjies of vurkies nie, ons moes uit koffie pierings eet en met lepels. Dit teen R200. Die volgende oggend was die koek uit die kamer verwyder, sonder om te vra of ons dit nog wil hê of nie. Met ons aankoms in ons kamer is ons deur die gastehuisbestuurder vertel dat ons die heel beste kamer gekry het. Die kopstuk van die bed was egter in 'n walglike toestand. Die leer is af waar vorige gaste se koppe gerus het en dis probeer regmaak met gewone verf! Die laken sowel as die duvetoortreksel het pers en bruin vlekke op gehad. Die drank is ongelooflik duur, passion fruit en lemonade teen R36! Die volgende dag toe ons weer in ons kamer kom was die bed opgemaak soos deur 'n vyfjarige, en die vloer was skoon gemaak. Dieselfde vuil gevlekte handdoeke van die vorige dag was terug gehang in die badkamer. Toe ons navraag doen hieroor het dieselfde dame wat ontvangs doen nuwe beddegoed en handdoeke gebring wat sy self moes oortrek. Dit was ook gevlek. Haar antwoord was dat die eienaars weier om nuwes te koop. Ons het ook nie vars melk of water die Saterdag- of Sondagoggend in ons kamer gekry nie. Die glasbeker waaruit die vrugtesap bedien was met ontbyt, was stukkend, asook die melkbekertjie. Die algehele kondisie van die gastehuis is walglik, van die stukkende trappe en mure tot die vuil meubels en linne. In Aug 2016 het 'n vorige gas 'n resensie geskryf oor die vuil matte en vuil banke, en die terugvoer was dat dit skoon gemaak is. Dis 'n maand later wat ons daar was en dit is glad nie die geval nie! Dis 'n skande! Ek het verskeie fotos wat ek baie graag wil publiseer sodat ander mense nooit weer dieselfde slag moet aftrap as ons nie. Die sogenaamde SPA bestaan uit twee bedjies agter deursigtige gordyne. Daar is geen privaatheid nie, aangesien ons reg verby die spa loop na ons kamer toe. Die nek- en rugmassering wat ek vir ons bespreek het teen R760 het ek gekanselleer. Volgens die personeel het hulle nie magtiging om geld terug te betaal nie en ek moet dus wag vir die eienaar om my te kontak in verband hiermee. Dis nou 'n week later en ek het nog geen woord van hulle gehoor nie. Tydens ons verblyf het my man die eienaar gekontak en ook 'n sms-boodskap gestuur waarop hulle tot nou toe nog nie gereageer het nie. Die personeel wat daar werk sê hulle kry ook nooit die eienaars in die hande nie en hulle mag ook geen besluite self neem nie. Dieselfde persoon wat gaste ontvang en inteken moet ook al die tafels bedien en ook drank bestellings neem en bedien. Dis ook dieselfde persoon wat die kamers moet skoonmaak! Daar is dus glad nie voldoende personeel nie. Die wat tans daar werk het ook almal reeds hul bedankings ingedien as gevolg van die groot hoeveelheid klagtes wat ingedien word, maar niks aan gedoen word nie. Hulle het 'n sertifikaat van tourism grading vir 'n vier ster gastehuis wat geldig is tot Maart 2017 wat beteken dat hulle baie onlangs hulle inspeksie moes gehad het. Daar is egter bitter min van die vier ster spesifikasies waaraan hulle voldoen. Dis alles behalwe 'n puik plek! Om alles te kroon was daar die Sondag iets wat soos hare gelyk het in my man se ontbyt. Ons het die bestuurder daarvan in kennis gestel. Die bootrit die Sondag maak slegs voorsiening vir 'n klein groepie mense se musieksmaak. Die boot kan 200 gaste op 'n slag akkomodeer en is glad nie geskik vir 'n romantiese paartjie of iemand wat 'n rustige Sondag in gedagte het nie. Ons het wel die eienaar die Sondag gesien, maar ons was nie bewus dat dit hy is nie aangesien hy homself nie eers aan ons voorgestel het nie. Hy was slegs vir 5 minute by die gastehuis. Ek wil dit baie duidelik maak dat ek hierdie saak nie hier gaan los nie. Die totale bedrag wat ek moes opdok was R8200, vir 'n vier ster gastehuis wat nie naastenby voldoen aan die nodige vereistes nie.

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Very bad experience, will not recommend anyone to go to La Dolce Vita!

We had the worst experience ever at La Dolce Vita. I booked a weekend package for me and my husband for our 11th wedding anniversary. The total cost of our stay was R7140 and included breakfast and dinner as well as a boat trip with a 3 course meal on Sunday. I had arranged in advance with the staff at the guest house to make extra efforts with our room as it was a special occasion. There is for us A 15 cm chocolate cake placed in the room at R200 extra and 4 regular red balloons at R100 extra. The cake had no cover left and we had to cut it with a blue butter knife that was set before us. There were no cake plates or forks, we had to eat from coffee saucers and with spoons. This at R200. The next morning the cake was removed from the room, without asking if we still wanted it or not. Upon our arrival in our room, we were told by the guesthouse manager that we had been given the very best room. However, the headboard of the bed was in a disgusting state. The ladder is down where previous guests' heads have rested and trying to fix it with normal paint! The sheet as well as the duvet cover had purple and brown stains on them. The drinks are incredibly expensive, passion fruit and lemonade at R36! The next day when we got back into our room the bed was made like a five year old, and the floor was cleaned. The same dirty stained towels from the day before were back hanging in the bathroom. When we inquired about this the same lady at reception brought new bed linen and towels which she had to change herself. It was also stained. Her answer was that the owners refuse to buy new ones. We also did not get fresh milk or water in our room on Saturday or Sunday morning. The glass cup from which the fruit juice was served at breakfast was broken, as was the milk cup. The overall condition of the guest house is disgusting, from the broken stairs and walls to the dirty furniture and linen. In Aug 2016, a previous guest wrote a review about the dirty carpets and dirty couches, and the feedback was that it was cleaned. It's a month later that we were there and this is not the case at all! It's a shame! I have several photos that I would very much like to publish so that other people never have to suffer the same blow as us. The so-called SPA consists of two beds behind transparent curtains. There is no privacy as we walk right past the spa to our room. I canceled the neck and back massage I booked for us at R760. According to the staff, they are not authorized to refund money and so I have to wait for the owner to contact me regarding this. It's now a week later and I still haven't heard a word from them. During our stay, my husband contacted the owner and also sent a text message to which they have not responded until now. The staff who work there say they never get hold of the owners and they are not allowed to make any decisions themselves. The same person who receives and checks in guests must also serve all the tables and also take and serve drink orders. It's also the same person who has to clean the rooms! So there is not enough staff at all. Those who currently work there have also all already submitted their resignations due to the large amount of complaints that are submitted, but nothing is done about them. They have a certificate of tourism grading for a four star guest house which is valid until March 2017 which means they must have had their inspection very recently. However, there are very few of the four star specifications that they meet. It's anything but a great place! To top it all off, there was something that looked like hair in my husband's breakfast on Sunday. We informed the manager about it. The boat trip on Sunday only caters for a small group of people's musical taste. The boat can 200 accommodates guests at a time and is not at all suitable for a romantic couple or someone with a quiet Sunday in mind. We did see the owner on Sunday, but we were not aware that it was him as he did not even introduce himself to us. He was only at the guest house for 5 minutes. I want to make it very clear that I am not going to leave this matter here. The total amount I had to pay was R8200, for a four star guest house that does not even meet the necessary requirements.

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Marilise S - Aug 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Marilise S
Family with teenagers

Die fasiliteite in die kamers moet meer volledig uiteengesit word.

Daar is nie storte nie (wat by 'n 4-ster-plek 'n vereiste is). Die kaste is by die toilet en dis te klein en in ongemaklike spasies. Te min hangers. Geen matjies by die toilet nie, net yskoue teëlvloer. Die maintenance is swak. Ek het foto's geneem van verskeie goed in die kamer wat reggemaak moet word. Die bed se basis en matras het 'n gat in gehad. Ek het na 1ste aand daaroor gekla. Die volgende dag het hul net 'n dubbelbedmatras op die queen-size basis gesit. Ek moes kussings onder die matras insit aangesien ek in 'n gat geslaap het. Die 2de oggend weer gekla, toe sit hul net 'n plank op die basis met die dubbelbedmatras! En dit terwyl dit jou omtrent R3000/nag kos vir 'n kamer! Ons het 2 kamers bespreek. Die fantastiese boot op die prentjie word net vir die Sondagrit gebruik. 'n Kleiner baie minder luukse boot word vir die Saterdag gebruik. Die spa is vuil, wit banke is bruin van die vuil, daar is oliekolle op die matte. En dieselfde stel donkerbruin handdoeke word vir verskeie kliente en vir verskeie dae gebruik, sonder om geruil te word. Toe ek skoon handdoeke vra, was daar nie eers skoon handdoeke in die spa nie! Alles word so mooi tentoongestel op die internet, maar dis swak! Ek sal nooit weer soontoe gaan nie, en sal ook ander mense afraai om soontoe te gaan. Ek dink vir die prys wat hul vra, moes hul dadelik 'n nuwe bed in die kamer gesit het en ook die 1ste aand se geld terugbetaal het. Ek het 3 aande uiters ongemaklik geslaap.

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The facilities in the rooms should be detailed more fully.

There are no showers (which is a requirement at a 4 star place). The cupboards are by the toilet and they are too small and in awkward spaces. Too few hangers. No mats in the toilet, just ice cold tiled floor. The maintenance is poor. I took pictures of various things in the room that needed fixing. The bed's base and mattress had a hole in it. I complained about it after 1st night. The next day they just put a double bed mattress on the queen-size base. I had to put pillows under the mattress as I was sleeping in a hole. Complained again the 2nd morning, then they just put a board on the base with the double bed mattress! And this while it costs you about R3000/night for a room! We booked 2 rooms. The fantastic boat in the picture is only used for the Sunday ride. A smaller, much less luxurious boat is used for the Saturday. The spa is dirty, white sofas are brown from the dirt, there are oil stains on the carpets. And the same set of dark brown towels is used for several clients and for several days, without being changed. When I asked for clean towels, there weren't even clean towels in the spa! Everything is presented so beautifully on the internet, but it's poor! I will never go there again, and will also advise other people to go there. I think for the price they are asking, they should have immediately put a new bed in the room and also refunded the 1st night's money. I slept extremely uncomfortably for 3 nights.

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La Dolce Vita Guest House 's response

Goeie Dag Hendrik,

Hoop dit gaan goed. Baie dankie vir u terugvoering. Asseblief gun ons die geleentheid om aan u ons terugvoering te gee.

U het tydens u verblyf aan ons personeel die punte gemaak en u was gelukkig toe u uitgeboek het. Ons het tans al die onderhoud probleempies reggemaak. Asseblief let wel dat ons vir die laaste 11 jaar deur die Tourism Grading Council van Suid Afrika gegradeer is as 'n 4 ster gastehuis. Dit is nie vereiste om 'n stort in die kamers te hê nie, ons luxury kamers het elkeen 'n spa bad in, ons 3 Honeymoon kamers het die bad en stort in. Die prys is R 3 130 per paartjie per aand, dit is 'n pakket wat u akkommodasie, drie-gang aandete, ontbyt, bootrit en sjampanje in u kamer met aankoms, bos blomme vir die dame en aromatherapy basket vir u bad insluit, die prys werk uit op R 1 565.00 per persoon per aand wat mark verwant is, ons lokasie op Hartbeespoortdam en uitsig van Hartbeespoortdam van al ons kamers is ook mark verwant is.

Ons sit ongelukkig nie matjies voor ons toilette nie omrede dit 'n gesondheid/higiëne risiko is. Ons het 5 hangers in elke kas wat die standaard is. Die bed is intussen vervang na dat hy gebreek het tydens u verblyf in die kamer.
Ons spa handdoeke word elke dag na elke behandeling gewas, die aromatherapy olies wat gebruik word los 'n sterk reuk en al word dit gewas ruik dit nog steeds na die olies, u kan by elke spa dieselfde reuk op die handdoeke ruik. Die banke is beige en is saam die matte intussen ook laat was, die naweek wat u gebly het was lang naweek en ons was baie besig, met baie gaste wat in en uitkom so ons kon ongelukkig nie onderhoud doen of matte was ens. tydens gaste in die gastehuis is nie.

Ons dank u vir u terugvoering en dat u by ons kom bly het, dit was ons plesier om u te gehad het as gaste en ons waardeer al ons kliënte se terugvoer om ons te help om ons diens en produk te verbeter.

Laat weet gerus as u enige verdere terugvoer verlang.

Vriendelike Groete,
La Dolce Vita Gastehuis Bestuur.

La Dolce Vita Guest House
Harry B - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Harry B
With spouse/partner

Fantasties. Sal dit enige dag weer doen.

Dit was 'n lekker ondervinding.

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Fantastic. Would do it again any day.

It was a nice experience.

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Rob D - Aug 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Rob D
With spouse/partner

We would like to express our gratitude to the management and staff of the La Dolce Vita Guesthouse.

We spent a wonderful weekend with you and it was an experience that would last us a lifetime. The room was beautifully set, the food was very tastefully prepared and the staff was very professional, friendly and accommodating. This is an experience well worth sharing and repeating in the near future!

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Marie L - Jul 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marie L
With spouse/partner

Dit was 'n groot lekkerte gewees.

Dit was gehaltetyd saam met my man gewees. Baie dankie vir die gasvryheid en vriendelikheid. Ons het dit baie geniet.

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It had been a great treat.

It was quality time with my husband. Thank you very much for the hospitality and kindness. We enjoyed it very much.

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Lindy V - Feb 2015
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
3/5
Lindy V
With spouse/partner

Was 'n ongelooflike ervaring het dit geniet, was net ongelukkig omdat dinge in my eenheid nie was soos ek versoek het nie.

Ek het prente deurgestuur van die foto's op die webtuiste en versoek dat die kamers presies so opgemaak word. Daar is ook beloof dat dinge ingesluit sal word in ons eenheid soos die vonkelwyn en die piekniek. Ek het gereeld opgevolg of als sal wees soos ons gevra het en daar was beloof dat dinge in orde was. Ek vra om verskoning as daar 'n misverstand was, ek vra net dat die probleem opgelos word. Die gastehuis self was ongelooflik en ek sal enige dag weer gaan. Die plek is pragtig.

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Was an amazing experience enjoyed it, was just unhappy because things in my unit were not as I requested.

I sent pictures from the photos on the website and requested that the rooms be made up exactly like this. It was also promised that things would be included in our unit such as the sparkling wine and the picnic. I followed up regularly to see if everything would be as we asked and it was promised that things were in order. I apologize if there was a misunderstanding, I just ask that the problem be resolved. The guest house itself was amazing and I would go again any day. The place is beautiful.

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Leon En Louise F - Jan 2015
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
3/5
Leon En Louise F
With spouse/partner

Redelik teleurgesteld in die Wittebrood-suite.

Op die webtuiste lyk die kamer verleidelik met vonkelwyn, 'n bos blomme, roosblare oor bed gestrooi, 'n uitsig oor Hartebeespoortdam, kerse en 'n versameling klein dingetjies wat gewoonlik lei tot 'n aangename atmosfeer, veral met jou 38ste troudagherdenking. Ons moes vra vir die beloofde blomme en vonkelwyn. Ook dat bedkassies se los blaaie vasgesit moet word, 'n klein enkeldeurkas met te min pakplek vir twee persone, die kas bereik nie eens die plafon nie, en tog is kas se dak oop bo. Die handvatsel hang aan een skroefie (dit behoort aan 'n ander deur?). Daar was geen blindings voor die venster by die Jacuzzi nie. Een bedlampie het die heeltyd aan en af gegaan, die siffie in die stort op die vloer was in twee gebreek en die stort was geblok. Daar was geen seepbakkie in die stort nie en 'n "plastiekgordyn" i.p.v. 'n mooi glasdeur wat goed sal inpas by 'n 4-ster-eenheid. Ons het tevergeefs gevra na 'n 4-ster-graderingsertifikaat ... Sommige jare s'n pryk wel teen die muur by ontvangs. Lugreëlaar is 'n los eenheid op die vloer met 'n plastiekpyp wat warm lug uitvoer na buite deur 'n gat in die muur. Pyp is vasgeplak met plastiek wat lostrek weens hitte. Dit raas baie en warm lug kom terug in die kamer. Boonop is die kamer reg bo die kombuis wat baie raserig is tot laat. Na die tweede ontbyt het ons nie weer ontbyt geëet nie. Dit was onsmaaklik en verkeerd voorgesit. Die bestelde vars koffie was heerlik. Ons het die eerste aand 'n klagte by die bestuur ingedien en herhaal die volgende oggend. Dit het darem gelei tot 'n apologie en heelwat regstellings in die kamer: ander bedkassies, blomme, sjampanje, blindings. heel stortsiffie en blokkasie reggestel. Die res: Bedlampie, hangkas steeds oop bo, lugreëlaar is nie eers aangemeld nie. Ook nie deurslot wat agterstevoor ingesit is nie. Na die regstellings, kry die kamer 40%! Op die aand van ons herdenkingsdag, is ons wel aangenaam verras met roosblare in die vorm van die syfer "38" op ons tafel uitgepak en 'n komplimentêre bottel tafelwyn van ons keuse vir 'n beter nasmakie! 4-ster? Nie regtig nie ...

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Quite disappointed in the Honeymoon suite.

On the website, the room looks enticing with sparkling wine, a bunch of flowers, rose petals strewn over the bed, a view of Hartebeespoort Dam, candles and a collection of little things that usually lead to a pleasant atmosphere, especially on your 38th wedding anniversary. We had to ask for the promised flowers and sparkling wine. Also that bedside cabinets' loose tops must be fixed, a small single-door cupboard with too little storage space for two people, the cupboard doesn't even reach the ceiling, and yet the cupboard's roof is open at the top. The handle hangs from one screw (it belongs to another door?). There were no blinds in front of the window at the Jacuzzi. One bedside lamp kept going on and off, the strainer in the shower on the floor was broken in two and the shower was blocked. There was no soap dish in the shower and a "plastic curtain" instead. a nice glass door that would fit in well with a 4 star unit. We asked for a 4 star rating certificate to no avail... Some years' ones do adorn the wall at reception. Air conditioner is a loose unit on the floor with a plastic pipe that discharges hot air to the outside through a hole in the wall. Pipe is glued with plastic which loosens due to heat. It makes a lot of noise and warm air comes back into the room. In addition, the room is right above the kitchen which is very noisy until late. After the second breakfast we did not eat breakfast again. It was tasteless and wrongly served. The ordered fresh coffee was delicious. We filed a complaint with the management the first night and repeated the next morning. At least it led to an apology and a lot of corrections in the room: other bedside tables, flowers, champagne, blinds. whole shower screen and blockage fixed. The rest: Bedside lamp, hanging cupboard still open upstairs, air conditioner not even reported. Neither is a door lock that is inserted backwards. After the corrections, the room gets 40%! On the evening of our anniversary, we were pleasantly surprised with rose petals in the shape of the number "38" unwrapped on our table and a complimentary bottle of table wine of our choice for a better aftertaste! 4 star? Not really...

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Chrissie V - Oct 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Chrissie V
With spouse/partner

Rustig en heerlik!

Die diens by die gastehuis was goed. Het 'n rustige naweek gehad. Lekker kos en die gasheer was baie oulik. Die boot ete was ook lekker, net die atmosfeer was te besig. Baie mense, maar seker almal se reg hulle het immers daarvoor betaal. Ek sou net graag 'n romantiese, rustige atmosfeer op die boot wou ervaar. Maar verder heerlik.

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Peaceful and delicious!

The service at the guesthouse was good. Had a restful weekend. Nice food and the host was very nice. The boat meal was also nice, only the atmosphere was too busy. Many people, but surely everyone's right, they paid for it after all. I would just like to experience a romantic, peaceful atmosphere on the boat. But otherwise delicious.

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Jacobus Cornelis V - Jul 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacobus Cornelis V
With spouse/partner

Amazing!

Die mees ongelooflike naweek ooit!

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Amazing!

The most incredible weekend ever!

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Karen H - Jul 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Karen H
With spouse/partner

Van die aankoms tot die afklim van die boot was dit een "awesome"-ervaring, baie dankie.

Die swembad se "creepy crawly" deur die nag was bietjie steurend, maar verder was dit "awesome".

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From arrival to getting off the boat it was one "awesome" experience, thank you very much.

The pool's "creepy crawly" during the night was a bit disturbing, but otherwise it was "awesome".

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Mirriam M - Apr 2014
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Mirriam M
With spouse/partner

Enjoyed my stay.

More variety in terms of breakfast menu. Room comfortable and massage was out of this world.

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Theuns R - May 2013
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Theuns R
With spouse/partner

Lekker gekuier.

Baie rustig en lekker gekuier.

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Have a nice time.

Very quiet and nice visit.

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Thys N - Apr 2013
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Thys N
With spouse/partner

Baie mooi uitsug.

Staf baie vriendelik en behulp saam. Het dit baie geniet. Baie dankie Lekkeslaap. Julle reelings was baie goed na ek gesukkel om die deposit slip by julle te kon kry.

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Very nice extraction.

Staff very friendly and helpful. Enjoyed it a lot. Thank you very much Lekeslaap. Your arrangements were very good after I struggled to get the deposit slip from you.

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Andy S - Oct 2012
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Andy S
With spouse/partner

Nice getaway. Everything was as expected

It was a good stay. We had an upgrade to a Honeymoon suite which was a bonus but it was a bit exposed to the pool area and garden. There was also a strange noise throughout the night - the kreepy krawley perhaps?. The boat ride was great, food was good - altogether a very pleasant stay.

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Anelise S - Sep 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anelise S
With spouse/partner

Relaxing!!

Relaxing!! Didn't wanted to go home!!

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Kobus V - Jun 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobus V
With spouse/partner

Thanks we enjoyed our stay there

The service and staff were excellent the only complaint that we had were the people who stayed ontop of our room who switched the jacuzzi on and of during the whole night untill two in the morning so we didn't got much sleep

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Shannon X - Jul 2011
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shannon X
With spouse/partner

The place is stunning & we enjoyed our stay there

The place is stunning & we enjoyed our stay there...

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Lindie P - Oct 2010
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Lindie P
With spouse/partner

What a pleasure it was for mind, body and soul

Nicely situated. Very helpful and friendly people. Wonderful atmosphere and delicious food. Will visit for sure again.

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From
R2 520
per night, for 2 ppl
From
From R2 520
per night, for 2 ppl
From
R2 520
per night, for 2 ppl
Make a Booking
  • Capacity: 14 people
  • Check-in: 14:00 to 20:00
    Check-out: 11:00
  • Address: 105 Jocelyn Street, Kosmos, Hartbeespoort, 0216, North West
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGMxNzlmYmQ2LTViOWItNGE2Ny05ZjQ0LWM4NjY2YWY5ZjBkMg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 520 per night, for 2 ppl 32 5 1 4 105 Jocelyn Street Kosmos 0216 North West 021 201 8900 14:00-20:00 11:00 -25.743611937078 27.840278148651
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