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Licorna Beach Vakansie Woonstel 10

6 reviews
Self Catering

Review Summary

4.4 out of 5from 6 reviews for Licorna Beach Vakansie Woonstel 10
Cleanliness
4.5/5
Service
4.3/5
Location
4.3/5
Safety
4.8/5
Value for money
4.2/5
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Thale M - Jan 2024
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
4/5
Thale M
Family with young children

Beautiful location right on the beachfront. Service needs a lot of work.

Overall, the venue was awesome. Just the service from the lady at reception was disappointing. We requested a late check out, but instead of the requested 10 am, we received a message that we must be out by 9:30 am the following day. The back and forth wasn't pleasant, considering prior arrangements were made. We also found that there were missing beer glasses and a side plate. We're not even sure if there was anything else missing, which is disappointing considering you are expected to pay a breakage deposit. I recommend that someone walks through with guests on the day of check-in to ensure there aren't any missing items that are on the list. They are the ones who know where things are packed. Additionally, when I called for a pre-check-in, before I could even ask my question, the person who answered the phone said I cannot get early check-in, even though that wasn't even the reason for my call.

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Licorna Beach Vakansie Woonstel 10 's response

Good Day Thale

Refer to your review! I was on duty the day you booked in, and I was the person you spoke to when you asked for an early arrival. As I explained we were fully booked and when people depart from a unit the whole unit needs to be cleaned properly and therefore, we don't allow any early arrivals when a unit is a departure and arrival on the same day. Upon your arrival you were checked in by me and I explained the House Rules to you I brought it to your attention no parties or loud music will be allowed and that nobody can be in the swimming pool after 23H00 as this is the time that we put our chemicals in. You were not happy about it. On the microwave there was an Inventory of the crockery and cutlery of the unit. You were supposed to check it and report any shortages and breakages the same day or the next day. Thank you for the acknowledgement about the parking bays. Nowhere a staff member of any establishment walks with a guest and do a check of the inventory it is the guests responsibility. The reason why you were asked to depart at 09H30 is that there was a guest scheduled to book in the same day. We are working at a very strict schedule and don't have time to come back to units. At 10H00 we had to ask you to please vacate the unit, I was informed by you that one of the ladies are waiting for her Uber that will only be arriving at 12H00. I said that she can't wait in the unit as there are new guests booking in the same day. I suggested that she waits at reception for her Uber.
Sorry that you are taking this as a bad experience of our service to our guests, but we are trying to accommodate everybody booking at Licona.
Kind Regards
Enna Nel
Manager Housekeeping

Licorna Beach Vakansie Woonstel 10
Lorraine V - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Lorraine V
Family with young children

Net wat ek en my gesin gekort het.

Dit was net die regte plekkie vir die laaste wegbreekvakansie om jouself reg te maak vir die nuwe jaar wat voorlê.

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Just what my family and I lacked.

It was just the right place for the last getaway holiday to get yourself ready for the new year ahead.

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Licorna Beach Vakansie Woonstel 10 's response

Middag Lorraine,

Dankie vir jou terugvoering.

Ons verwelkom jou graag weer terug.

Dankie,

Marie

Licorna Beach Vakansie Woonstel 10
Marie F - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marie F

Baie rustige area.

Die kombuis is baie klein.

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Very quiet area.

The kitchen is very small.

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Licorna Beach Vakansie Woonstel 10 's response

More Marie,

Baie Dankie.

Ons neem kennis.

Groete

Marie

Licorna Beach Vakansie Woonstel 10
Buyi K - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Buyi K
With friends

I really enjoyed my holiday. Bed linen was very clean as well as the kitchen.

Please fix the taps, they were too hard to open and close and make sure there's a mop and broom all the time. I understand you clean the apartment during the week. Should tenants spill water on the floor there must be something to mop the floors with. There was no Wi-Fi. Please install Wi-Fi.

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Licorna Beach Vakansie Woonstel 10 's response

Good day Buyi,

Thank you for your feedback, and suggestion about the mops. We surely will look into getting mops and buckets for all our apartments.

I will convey your request for wi fi in the units through to the owner.

Thank you

Licorna Beach Vakansie Woonstel 10
Chantell V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chantell V
Family with young children

Perfect.

Everything was the way we wanted it.

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Licorna Beach Vakansie Woonstel 10 's response

Good day Chantell, thank you for your feedback. We here at Licorna are glad that we could make your stay a comfortable and happy one. Thanks. Marie

Licorna Beach Vakansie Woonstel 10
Giovanni Antonio D - Aug 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
3/5
Giovanni Antonio D
With spouse/partner

It was ok.

Needs a bit of upgrade.

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From
R1 495
per night, for 6 ppl
From
From R1 495
per night, for 6 ppl
6 reviews
Make a Booking
SECURE PAYMENT VIA
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From
R1 495
per night, for 6 ppl
Make a Booking
  • Capacity: 6 people
  • Check-in: 14:00 to 20:00
    Check-out: 09:00
  • Address: 82 Lagoon Drive, Licorna Beach, Umhlanga, 4319, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA442bf7e595490e44c182a7de8c644f72c716f344389f04d608c6c7aafc9ed074737f41569ce35f3579bf5dee4349b04893b2?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 495 per night, for 6 ppl 6 5 1 5 82 Lagoon Drive Licorna Beach 4319 KwaZulu-Natal 021 201 8900 14:00-20:00 09:00 -29.7157077 31.0919762
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