Lily House
Review Summary
Rodney R - Nov 2023
Overall rating
Comfortable.
Cecilia S - Jul 2023
Overall rating
Ongelooflik!
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Unbelievable!
We had such a nice stay, the house is so comfortable and much bigger than in the photos. We would stay at Lilly house again anytime. The WiFi was a bit slow, but didn't really bother us.
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Lily House 's response
Hallo Cecilia
Baie dankie vir jou pragtige resensie. Jammer die Wi-Fi was bietjie stadig, ons sal die eienaar in kennis stel.
Ronalda M - Jun 2023
Overall rating
Comfortable
Lily House 's response
Hallo Ronalda,
Thank you for your feedback. We apologize for the confusion about the UPS. At the time of your stay, we were in the process of installing UPS devices in all our homes and made an oversight in confirming that there was one when in fact it was not installed. Lily House is now equipped with one. It is indeed true that Lily does not have a TV. We did not include a TV in the listing details, and we are sorry to hear about the misunderstanding.
Anthony M - Nov 2022
Overall rating
Excellent.
Karen M - Aug 2022
Overall rating
Very relaxing stay.
Lizette K - Nov 2021
Overall rating
Effe teleurgesteld in verblyf!
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Slightly disappointed in accommodation!
Locks definitely need attention! Lots of dust under beds and cupboards. Cobwebs in the corners and on the floor. Disappointing. Vacuum cleaner or broom would have been handy but was never informed where these items were stored. Fresh towels in 5 day period would also be welcome!
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Lily House 's response
Good afternoon Lizette,
Thank you for your feedback. The security locks on the doors are problematic, and we will have them looked at again.
There is a storage cupboard in Lily house with a broom, vacuum cleaner etc. The key was on the bunch that was given, but we will notify guests in future.
Fresh towels are supplied every 7 days.
We are very disappointed that you did not enjoy your stay, as we pride ourselves in our clean homes and good service. If you had contacted us while you were here, we would most definitely have resolved the issues mentioned.
Kind Regards,
Be in Betty's bay
Clive S - Jun 2021
Overall rating
Great time was had by all.
Lily House 's response
Dear Clive,
Thank you for your feedback. We strive to improve where we can.
The outside shower screen was damaged during severe weather just before your arrival and our handyman could only fix it the following week. There is a complete freezer in the little storeroom in the house, so sorry you did not notice it. We do provide hand soap in the bathrooms. Note it is self-catering. There was also dishwasher tablet provided. Glad you enjoyed your stay.
Lena T - May 2021
Overall rating
Lovely house ideal for our family with a little toddler.
Allister S - Feb 2021
Overall rating
Perfect , awesome.
Allister S - Nov 2020
Overall rating
Everything was perfect.
Meghan B - Mar 2020
Overall rating
Rustig, skoon en netjies.
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Quiet, clean and tidy.
We really had a very pleasant weekend. Place has a lot of space and is perfect for just a little rest.
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Lynn C - Jan 2020
Overall rating
Fantasties! Lekker rustig en ongestoord.
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Fantastic! Nice and quiet and undisturbed.
We had a nice stay. The place is neat and has everything you need. Definitely value for money.
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- Capacity: 6 people
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 2662 Clarence Drive, Betty's Bay, 7141, Western Cape
- All ages welcome